SFCC Frontend developer

Printrove is India’s leading Print-on-Demand dropshipping platform, powering 12,000+ merchants with seamless integrations, fast fulfillment, and a vast product range. We exist to empower “Merchpreneurs” — artists, creators, entrepreneurs, and startups — to bring their brand ideas to life without worrying about operations. 

We are now looking for a Customer Success Executive who can own the merchant journey, solve problems with empathy, and ensure that every merchant scales confidently with Printrove.

Role Overview:

The Customer Success Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.

This role is critical as you’ll act as the bridge between our merchants and internal teams (operations, sales, product).

Key Responsibilities:

Customer Support (Reactive):

• Respond to merchant tickets and inquiries on Zoho Desk with empathy and accuracy.
• Troubleshoot operational issues such as orders, printing, shipping, or integrations.
• Escalate recurring or critical issues to the operations/product teams and ensure closure.

Customer Success (Proactive):

• Onboard new merchants smoothly — guide them through integrations, catalog access, and first sample orders.
• Nudge merchants towards success milestones (placing their first order, upgrading to Business Plan, scaling monthly orders).
• Track merchant health metrics (order frequency, repeat rates, quality issues) and follow up proactively.
• Collaborate with the Sales/KAM team to upsell or cross-sell relevant products and services.

Collaboration & Ownership:

• Document recurring issues, feedback, and feature requests into Zoho CRM/ClickUp.
• Partner with Operations to resolve root causes of quality or shipping complaints.
• Support Marketing in community campaigns, webinars, and engagement initiatives for merchants.
• Continuously improve knowledge base, playbooks, and SOPs to make merchant support more efficient.

What Success Looks Like

• Merchant queries are resolved quickly with minimal escalations.
• New merchants complete onboarding smoothly and place their first orders.
• Merchant retention improves — fewer churns, more merchants cross higher order volumes.
• Proactive merchant engagement (check-ins, nudges) leads to measurable increases in Business Plan upgrades or repeat orders.

What We’re Looking For

• 1–3 years of experience in Customer Support / Customer Success roles, ideally in SaaS, eCommerce, or D2C.
• Strong communication skills in English (Hindi/Tamil a plus).
• Empathy-driven — ability to listen, understand, and solve problems like a partner.
• Comfortable with tools like Zoho Desk, Zoho CRM, ClickUp, and Shopify/WooCommerce.
• Proactive, process-oriented, and thrives in a fast-paced startup environment.

Why Join Printrove?

• Be part of a movement of Merchpreneurs shaping India’s eCommerce ecosystem.
• Own impactful work — you’re not just answering queries, you’re driving merchant growth.
• Work with a team that values innovation, integrity, ownership, curiosity, empathy, and empowerment.
• Opportunity to grow into Key Account Management or Customer Success Manager roles as we scale.

🚨 Mega Walk-In Drive – 50+ Openings at VIP India (Telesales)

📅 Date: Friday, 18th July 2025

⏰ Time: 11:00 AM – 4:00 PM

💼 Position: VIP Product Counsellor (Domestic Telesales)

🔍 Requirements:

• Minimum 6 months experience in Telesales or Collections
• Fluent in any regional language + basic English
• (Languages preferred: Punjabi, Tamil, Telugu, Kannada, Bengali, Gujarati, Malayalam)

💰 Compensation:

• ₹25,000 – ₹30,000 In-Hand Salary
• Unlimited Incentives
• Linguistic Role: Up to ₹35,000 In-Hand

**Overview:**

Join our fast-growing startup as a Sr. Ecommerce Manager, where you'll play a pivotal role in driving revenue and profit growth. This position requires a dynamic Key Account Manager (KAM) with a proven track record in ecommerce, ready to make an immediate impact.

**Responsibilities:**

- Deliver on Sales plan, gross margin plan, inventory refills, and overall P&L.

- Develop Sales targets with E-Commerce portals, creating a 360-degree marketing plan for platforms like Amazon, Flipkart, and BigBasket.

- Research market trends, monitor competitor activity, and identify promotional opportunities.

- Monitor and analyze Sales figures, making improvements to increase revenue.

- Ensure a complete product assortment, comprehensive product content, improved organic search ranking, and performance benchmarking for the Ecommerce channel.

- Generate and implement new sales and marketing initiatives for increased profitability.

- Manage the user experience of the website, including navigation, content, creative, and promotional campaigns.

- Collaborate with Brand partners to ensure a demonstrable ROI.

Requirements

- Minimum 4 years of experience in any industry.

- Ecommerce expertise on platforms like Amazon, Flipkart, Swiggy, Big Basket, and other Marketplace and Long-tail channels is a MUST.

- Ownership of Business P&L.

- Strong ability to collaborate with internal and external stakeholders.

- Willingness to experiment and continuously improve.

- Adaptability to business needs and performance accordingly.

We are a software company seeking a Junior in-house International Business Development Executive to join our team. The successful candidate will be responsible for identifying new business opportunities and developing relationships with international clients to drive sales growth.

Key Responsibilities:

• Conduct market research to identify potential clients and new business opportunities.
• Develop and implement sales strategies to meet business objectives and sales targets.
• Develop and present sales proposals that showcase the value of our web and mobile applications, as well as any other tailored solutions required by clients
• Negotiate contracts and close sales deals with international clients.
• Build and maintain strong relationships with clients to ensure ongoing business and customer satisfaction.
• Collaborate with cross-functional teams to ensure successful project delivery.

Requirements:

• Bachelor's degree in Business Administration, Sales, Marketing, or related field.
• Strong communication and interpersonal skills.
• Ability to work independently as well as part of a team.
• Strong organizational and time-management skills.
• Passion for technology and eagerness to learn about software solutions.

Why Join Our Team:

• Opportunity to work with a fast-growing and innovative company.
• Collaborative and supportive team culture.
• Professional growth and development opportunities.
• Attractive Incentives
• Intermediate Increments based on performance

If you are a motivated individual with a passion for international sales and technology, we encourage you to apply for this exciting entry-level opportunity!

 About us:

Company website: https://www.neulife.com/

INNOVERTUS NUTRITION TECHNOLOGIES INDIA PVT.LTD. is part of the Neulife Group, the leading Indian entity in the field of advanced nutraceuticals and dietary supplements.

Incorporated over a decade ago, we are pioneers in introducing the concept of sports nutrition as well as educating the masses about the need to be fit and healthy, thus facilitating and educating an entire generation of fitness enthusiasts.

We are seeking an ambitious and analytical professional to supervise, track and evaluate financial accounting systems. The individual is expected to be detail-oriented, knowledgeable on financial metrics and statistics, and have strong problem-solving skills, and a highly investigative nature.

To ensure success, he should have a deep commercial awareness, strong numeracy skills, and a keen interest in the growth, efficiency, and profitability of an organization. Because they deal with the financial information of an organization, an Accountant work must comply with all applicable governmental laws, rules, and regulations. Candidates with fair communication and report writing skills with superb technical ability can apply for this role.

The key responsibilities include:

• Manage all phases of Accounts Payable and Receivables cycle.
• Prepare regular reports and summaries of accounting activities.
• Verify recorded transactions and report irregularities to management.
• Reviewing all ledger details to validate proper payment and revenue posting.
• Preparing and presenting financial reports for meetings.
• Effectively manage the accounting team through respectful communication, clear expectations, relevant training, productive coaching, regular meetings, and appropriate performance management.
• Recommend and maintain a system of policies and procedures that impose an adequate level of control over Finance Department activities.
• Prepare month-end journal entries and assist with accounts receivable related accounts reconciliation.
• Manage all accounting operations on daily basis including bookkeeping, Invoice preparing, quotations, reconciliation of bank accounts, coordination, completion of annual audits, preparing of financial reports monthly
• Key person to facilitate in Annual Audit Exercise
• Coordinating statutory, Tax audits, Internal Audits and implementing necessary recommendations
• Assist in all import and export logistics activities as and when required
• Report, payment and filing of ESI, PF and PT taxes.
• Handling various matters related to ITR, TDS and GST including reconciliation.
• Facilitate and assist Sales Team and Purchasing on contract terms in accordance with project objectives (Quality, Cost, Timing and Risk)
• Assistance in preparing GST Audit data

Knowledge & Experience required:

• 10+ years of full-time working experience in a Senior Financial role
• Strong leadership skills and good Interpretational skills
• The ideal candidate will have substantial exposure to monthly closing processes, working in high transaction volumes business and taxation experience.
• CA / CA intermediate (minimum)
• Highly experienced in bookkeeping and taxation
• Managed team of at least 3-4 people
• Ability to work under pressure and meet tight deadlines.
• Strong knowledge of Direct & Indirect Taxation.
• Ability to handle overall finance & accounts department.

Benefits:

• Flexible work hours, Work from home and holidays policy
• Open and collaborative work culture
• Competitive salary

Please apply with below details in your resume:

• Current CTC
• Expected CTC
• Earliest joining period (In days)