Revenue Operations Lead, saas

About AbleCredit

Anyone can build an AI demo. Building AI systems that are reliable, observable, secure, and trusted by enterprise customers is an entirely different challenge.

At AbleCredit, we're building an execution platform that combines AI models, APIs, business rules, human decisions, and enterprise systems into production workflows. Every workflow needs to be fast, resilient, auditable, and easy to extend. We’re solving hard problems- come join us while we build this rocketship.

The company was founded in June 2023 by Utkarsh Apoorva (IIT Delhi, built Reshamandi, Guitarstreet, Edulabs); Harshad Saykhedkar (IITB, ex-AI Lead at Slack); and Ashwini Prabhu (IIML, co-founder of Mythiksha, ex-Product Head at Reshamandi, HandyTrain).

About the Role

AbleCredit is looking for a detail-oriented RevOps Analyst to help scale the systems, data, and processes that power our go-to-market engine. You will sit at the intersection of Sales, Customer Success, Marketing, and Product, ensuring that our CRM, pipeline data, and reporting infrastructure give leadership a single, reliable view of the revenue funnel — from first outreach to bank and NBFC clients, through to renewal and expansion.

This is a high-visibility role for someone who enjoys working with data, is comfortable navigating ambiguity in a fast-growing startup, and wants to build the operational backbone of a GenAI platform that serves India's lending ecosystem.

Key Responsibilities

• Own the day-to-day administration of HubSpot, including data hygiene, deduplication, field mapping, pipeline stage governance, and user access management.

• Consolidate, clean, and standardize data arriving as files from multiple sources (e.g., partner/lender exports, internal team trackers) and reconcile it with HubSpot to maintain a single source of truth.

• Build and maintain dashboards and reports that track pipeline health, conversion rates, sales cycle length, forecast accuracy, and revenue against targets for the leadership and GTM teams.

• Partner with Sales and Customer Success leaders to support territory planning, account segmentation, quota tracking, and pipeline reviews for AbleCredit's bank and NBFC customers.

• Document and continuously improve lead-to-cash processes — lead routing, lead scoring, deal desk approvals, contracting, and handoffs between Sales, Onboarding, and Customer Success.

• Analyze funnel performance and customer data to surface trends, bottlenecks, and opportunities, and translate findings into clear, actionable recommendations for stakeholders.

• Support monthly/quarterly revenue forecasting and business reviews by consolidating data from CRM, finance, and product usage sources.

• Evaluate, implement, and maintain the broader RevOps tool stack (CRM, sales engagement, BI/reporting, contract management) and manage integrations between these systems.

• Act as a cross-functional point of contact for data requests, ad hoc analyses, and process troubleshooting from Sales, Marketing, Customer Success, and Finance.

• Maintain data accuracy and compliance standards appropriate for a platform operating in the regulated BFSI (banking, financial services, and insurance) space.

What Are We Looking For?

• Bachelor's degree in Business, Economics, Engineering, Statistics, or a related field.

• 4+ years of experience in RevOps, Sales Operations, or a related function; prior experience at a B2B SaaS, fintech, or BFSI-facing company is a plus.

• Strong proficiency in Excel/ Google Sheets; working knowledge of SQL and comfort querying and interpreting large datasets.

• Hands-on experience with HubSpot and BI/ visualization tools (e.g., Looker, Power BI, Tableau, or Metabase).

• Sharp analytical and problem-solving skills, with the ability to translate raw data into clear business insights.

• Excellent communication skills and the ability to work cross functionally with Sales, Marketing, Customer Success, Finance, and Product teams.

• High attention to detail, strong process orientation, and comfort operating with ambiguity in a fast-paced startup environment.

Good to Have

• Exposure to enterprise or B2B sales cycles involving banks, NBFCs, or other regulated financial institutions.

• Familiarity with sales engagement, contract/ CPQ, or customer success platforms.

• Basic scripting or automation skills (e.g., Python, Google Apps Script) for reporting workflows.

• Prior experience supporting forecasting, quota-setting, or compensation processes.

Why Join AbleCredit?

You'll join a fast-moving team building GenAI-powered infrastructure for one of India's most consequential industries — lending. You'll have direct visibility into how the business runs end-to-end, ownership over the systems and data that leadership relies on daily, and the opportunity to shape RevOps practices as the company scales.

JOB PURPOSE

To lead and drive the overall Domestic B2C Sales business with complete ownership of revenue generation, sales strategy, team performance, and business growth. The role involves managing multiple levels of the sales hierarchy, improving lead conversion, driving sales productivity, and ensuring consistent achievement of revenue targets.

KEY ROLES & RESPONSIBILITIES

• Take complete ownership of domestic B2C revenue targets and ensure achievement of monthly, quarterly, and annual business objectives.
• Lead, mentor, and manage Inside Sales Representatives, Assistant Managers, Deputy Managers, and Managers.
• Develop and implement effective sales strategies to drive revenue growth and improve conversion rates.
• Define individual and team-wise sales targets, KPIs, and performance benchmarks.
• Monitor daily sales metrics, including calls, demos booked, follow-ups, conversions, and revenue generation.
• Conduct regular sales reviews, performance meetings, and strategic discussions to ensure accountability across all levels.
• Ensure effective implementation and utilization of CRM tools (such as Zoho) for lead management, sales tracking, and reporting.
• Analyze sales performance, identify conversion gaps, and implement corrective action plans.
• Conduct regular training and coaching sessions to improve product knowledge, counselling skills, objection handling, and sales effectiveness.
• Present sales performance reports, revenue forecasts, and business improvement plans to senior management.

KEY RESULT AREAS (KRAS) & KEY PERFORMANCE INDICATORS (KPIS) KEY RESULT AREA KEY PERFORMANCE INDICATORS

• Revenue Generation- Achievement of monthly, quarterly, and annual revenue targets.
• Sales Conversion- Month-on-month revenue growth and business expansion.
• Sales Performance -Team target achievement, conversion ratios, and average revenue per sale.
• Team Productivity -Productivity and target achievement across Managers, Team Leaders, and Executives.
• Lead Management -Lead utilization, quality, follow-up efficiency, and conversion rates.
• Process & CRM Management -CRM compliance, sales reporting, and process adherence.
• People Development -Team retention, training effectiveness, and leadership development.

EDUCATIONAL QUALIFICATIONS

 Graduation in any discipline from a recognized university is mandatory.

 Post-Graduation / MBA in Sales, Marketing, Business Administration, or a relevant discipline will be preferred

EXPERIENCE REQUIREMENTS

 10–12 years of overall experience in Sales and Business Development.

 Significant experience in Domestic B2C / Inside Sales operations.

 Proven experience in managing large sales teams through multiple levels of management.

 Demonstrated track record of achieving revenue targets and driving business growth.

 Experience in CRM-driven sales environments and performance management. 

REQUIRED SKILLS & COMPETENCIES

 Strong leadership, team management, strategic planning, and business development skills.

 Excellent revenue management and business development skills.

 Strong understanding of B2C sales processes, lead funnels, and conversion management.

 Excellent analytical, communication, negotiation, and decision-making skills.

 Expertise in CRM management, sales reporting, and performance monitoring.

 High ownership, accountability, and result-oriented approach.

OVERALL ACCOUNTABILITY: Complete ownership of Domestic B2C revenue, sales team performance, lead conversion, and sustainable business growth.

We are looking for a Lead – Information Systems who can combine strong Salesforce/CRM expertise, advanced Excel skills, MIS reporting and business analytics to support data-driven decision-making.

🔹 What We’re Looking For

• Minimum 4 years of hands-on experience with CRM systems, preferably Salesforce

• Minimum 3 years of practical Salesforce experience preferred

• Advanced proficiency in Microsoft Excel, including:

Advanced formulas, Pivot Tables, Power Query, Data analysis, Automation

• Strong experience in MIS reporting, data validation, analysis and presentation of insights

• Proven experience creating and maintaining dashboards, KPI reports and management reports

• Good technical aptitude with the ability to understand business processes and convert them into effective reporting solutions

• Basic to intermediate understanding of finance and business metrics, including revenue, costs, budgeting and financial reporting concepts

• Strong analytical and problem-solving skills

• Excellent stakeholder management and communication skills

• Ability to work independently and convert data into actionable business insights

🔹 Key Responsibilities

• Manage and analyze data from Salesforce/CRM and other business systems

• Develop and maintain MIS reports, dashboards and KPI trackers

• Ensure data accuracy, validation and consistency across reports

• Analyze business data and identify trends, gaps and opportunities

• Translate business requirements into meaningful reports and dashboards

• Work closely with business and functional stakeholders to understand reporting requirements

• Support management with timely and accurate business insights and performance reports

• Identify opportunities to improve reporting processes through Excel, Power Query and automation

• Support CRM-related reporting and process improvements

🎯 Ideal Candidate

Someone who is comfortable working at the intersection of CRM + MIS + Excel + Business Analytics, and can go beyond preparing reports to explain what the data means and what action the business should take.

Job Description : Marketing Operations Manager

About NPrep

NPrep is on a mission to become India’s go-to platform for every nursing student — from 1st-year learners to aspiring Nursing Officers preparing for NORCET and other national-level exams. We are not just an edtech product. 

We are building India’s largest nursing community, a place where students learn, feel inspired, find belonging, and grow together. 

With 1,00,000+ learners already inside our ecosystem, we are now entering a new phase of brand creation, storytelling, and community-led growth. 

Role Overview - NPrep is hiring a Marketing Operations Manager, who will be responsible for driving the planning, execution, and optimization of all marketing initiatives across the organization. This role ensures that campaigns are delivered efficiently, timelines are met, and cross-functional teams remain aligned.

You will act as the central point of coordination between marketing, content, design, product, and sales teams, bringing structure, visibility, and accountability to all marketing efforts. The role requires a strong focus on process, execution, and data-driven decision making to scale marketing impact effectively.

You will work closely with cross-functional teams including content, design, performance marketing, product, and sales to streamline workflows, improve processes, and scale marketing efforts.

Key Responsibilities

• Own end-to-end planning and execution of marketing campaigns, ensuring timely delivery and alignment with business goals
• Manage and maintain the marketing calendar, ensuring coordination across all teams
• Act as the central point of contact across marketing, content, design, product, and sales teams to drive seamless execution
• Track progress of ongoing initiatives, identify risks or delays, and proactively drive resolutions
• Build, streamline, and optimize marketing processes, workflows, and SOPs to improve efficiency
• Ensure clear communication and visibility of project status through regular updates and reporting
• Handle multiple projects simultaneously while maintaining quality and attention to detail

Key Skills & Qualifications

Experience & Education

• 4–8 years of experience in marketing operations / program management / project management, preferably in edtech, SaaS, or digital-first companies
• Strong understanding of marketing funnels, campaign execution, and performance metrics
• Proven experience managing cross-functional projects and teams
• Hands-on experience with tools like CRM platforms, marketing automation tools, and project management tools (Asana, Jira, etc.)
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management skills
• Ability to thrive in a fast-paced, execution-driven environment
• Experience in education/edtech industry preferred
• Bachelor’s degree in Marketing, Communications, Media, or a related field

About Us 

Cubic Logics, through its Apps 365 portfolio, is a Microsoft-focused SaaS company building secure, AI-native business applications within the Microsoft 365 ecosystem. As a Microsoft Solutions Partner, our products extend Microsoft 365, SharePoint, Teams, Power Platform, and Azure to support business functions across HR, IT, Legal, Finance, and Operations. 

Apps 365 has achieved 12,100+ deployments across 172 countries, serving customers from growing businesses to global enterprises. All solutions are Microsoft Certified, available through Azure Marketplace/AppSource, and aligned with the Microsoft Co-Sell ecosystem. 

Cubic Logics is also recognized as a Great Place to Work, with a culture focused on ownership, collaboration, learning, innovation, and recognition. 

About the Role 

We are looking for high-performing Sr. Sales Managers – Enterprise to drive B2B SaaS revenue across the USA and India markets. 

You will own the complete enterprise sales cycle—from prospecting and discovery to solution positioning, demos, commercial negotiations, procurement, and closure. 

You will engage with CXOs, CIOs, CTOs, CHROs, General Counsels, IT Heads, Legal Leaders, HR Leaders, Procurement teams, and Business Heads. 

This role requires a strong hunter mindset, consultative selling capability, commercial acumen, and experience managing complex enterprise buying processes. 

Candidates managing the USA territory should be comfortable engaging customers during relevant US business hours. 

What You’ll Own 

• Own the full enterprise SaaS sales cycle from prospecting to closure. 
• Drive new-logo acquisition and revenue growth across assigned USA or India territories. 
• Build and maintain a healthy pipeline of mid-market and enterprise opportunities. 
• Develop relationships with CXOs and senior stakeholders across IT, HR, Legal, Finance, Procurement, and Operations. 
• Conduct discovery to understand customer challenges, systems, budgets, timelines, and decision criteria. 
• Position Apps 365 solutions through consultative and value-based selling. 
• Lead product demonstrations, business cases, proposals, commercial discussions, and negotiations. 
• Manage RFPs, RFIs, security evaluations, vendor onboarding, procurement, and enterprise contracts. 
• Position Apps 365's Microsoft 365-native architecture, including SharePoint, Teams, Azure, and Power Platform. 
• Leverage Microsoft Marketplace, Co-Sell, partner, and ecosystem opportunities where relevant. 
• Work closely with Product, Presales, Marketing, Engineering, Customer Success, and Leadership. 
• Monitor competitors, customer trends, and market opportunities. 
• Maintain accurate forecasting, CRM hygiene, opportunity notes, and next steps. 
• Identify cross-sell, upsell, and strategic account growth opportunities. 

What You Bring 

Must-Haves 

• 5+ years of B2B SaaS, enterprise software, cloud, or technology sales experience. 
• Proven track record of achieving or exceeding enterprise sales targets. 
• Experience selling to mid-market and enterprise customers. 
• Exposure to the USA and/or India enterprise market. 
• Strong understanding of prospecting, discovery, demos, negotiation, procurement, and closure. 
• Experience acquiring new logos and managing complex sales cycles. 
• Confidence engaging with CXOs and senior decision-makers. 
• Strong consultative selling, negotiation, presentation, and objection-handling skills. 
• Ability to manage multiple stakeholders and long sales cycles. 
• Strong commercial acumen and ability to articulate business value and ROI. 
• Experience with HubSpot, Salesforce, Zoho, Dynamics 365, or similar CRM platforms. 
• Strong ownership, accountability, resilience, and execution discipline. 
•  

Who Will Thrive Here 

You are someone who: 

• Has a strong hunter mentality and enjoys opening new enterprise accounts. 
• Understands enterprise SaaS and focuses on solving business problems. 
• Is confident engaging CXOs and senior business leaders. 
• Can manage complex, multi-stakeholder sales cycles. 
• Can clearly communicate both business and technology value. 
• Understands pipeline management, forecasting, and sales discipline. 
• Takes ownership of opportunities and drives next steps proactively. 
• Works well across Product, Marketing, Presales, Customer Success, and Leadership. 
• Is comfortable selling in a fast-moving, high-growth SaaS environment. 

Why Join Cubic Logics / Apps 365? 

• Sell products built around Microsoft 365, SharePoint, Teams, Azure, and Power Platform. 
• Work with a business backed by 12,100+ deployments across 172 countries. 
• Gain exposure to Azure Marketplace, AppSource, Microsoft Co-Sell, and partner-led selling. 
• Sell solutions across Legal, IT, HR, Finance, and Business Operations rather than a single product. 
• Represent solutions designed with enterprise security, compliance, privacy, and customer data control in mind. 
• Work closely with Product, Presales, Marketing, Customer Success, and senior leadership. 
• Successful performers can grow into larger territories, strategic accounts, vertical leadership, or sales leadership roles. 
• Join an organization recognized as a Great Place to Work, with employee benefits, learning opportunities, recognition programs, flexibility as per company policy, and team engagement initiatives. 
• This is not a passive account-management role. 

We are looking for professionals who enjoy: 

New Accounts → Discovery → Demo → Business Case → Stakeholder Alignment → Proposal → Negotiation → Closure → Growth 

You will receive support from Product, Presales, Marketing, Customer Success, and Leadership, but you will be expected to own your opportunities and your number. 

If you enjoy building enterprise relationships, solving complex customer problems, competing in the SaaS market, and closing high-value business, we would like to hear from you. 

RevOps & GTM Engineering Intern

About NimbleGTM

NimbleGTM is a RevOps and GTM Engineering consultancy that helps B2B companies build and optimize the systems behind their revenue engine.

We specialize in HubSpot, CRM architecture, automation, and sales and marketing operations for clients across the US, UK, Canada, and Australia.

We are a small, execution-focused team where interns work directly with founders and senior consultants on live client projects from day one. This is hands-on work rather than months of shadowing or siloed tasks.

What You'll Learn & Work On

• Get hands-on training across HubSpot, Apollo, Smartlead, Make.com, n8n, AI workflows, and the modern GTM tech stack.
• Support live client implementations involving CRM architecture, automations, reporting, and process optimization.
• Build outbound infrastructure, sales workflows, and operational systems for B2B companies.
• Work alongside senior consultants on client-facing deliverables.
• Progress towards independently owning client accounts as your skills grow.

Who We're Looking For

• No prior experience with these tools is required. Training will be provided from the ground up.
• Strong communication skills and clear thinking.
• A fast learner with high ownership and attention to detail.
• Comfortable in a fast-moving startup environment.
• Willing to ask good questions, figure things out, and execute.

Mandatory Requirements

• A personal laptop capable of handling modern web applications.
• A reliable high-speed internet connection.
• Availability to work full-time during the internship.
• Availability to work Monday–Saturday, 3:00 PM–12:00 AM IST.

Internship Details

• Position: RevOps & GTM Engineering Intern
• Openings: 3
• Location: Remote
• Duration: 3 months
• Stipend: ₹10,000 per month
• Working days: Monday–Saturday
• Working hours: 3:00 PM–12:00 AM IST
• Start date: Immediate

Career Opportunity After Internship

Successful interns will be considered for a full-time RevOps & GTM Engineering role.

Potential full-time compensation will be ₹22,000–₹30,000 per month, depending on demonstrated skills, ownership of live client work, and overall performance.

Why Join NimbleGTM?

• Work on real international client projects.
• Get practical exposure to modern CRM and GTM technologies.
• Learn directly from experienced consultants.
• Develop technical, analytical, and problem-solving skills.
• Opportunity to transition into a full-time role.

Outreach Specialist/SDR/Senior SDR- India region

About us

Restroworks is a leading cloud-based restaurant technology platform that powers over 20,000 restaurants in 50+ countries. It allows enterprise restaurant operators to grow at scale, improve bottom-line efficiency, and deliver a consistent guest experience. Restroworks unified technology platform empowers restaurants with a full-stack cloud, including Point of Sale (POS), Inventory Management, Integrations, Analytics, and CRM. Renowned restaurant chains, including Subway, Taco Bell, Nando’s, Caribou Coffee, Carl’s Jr., and Häagen-Dazs, are among the many brands using Restroworks to manage their processes, people, and places of operation.

Restroworks has been awarded as a global leader in Restaurant Management Software by G2 and recognized as a Great Place to Work-Certified™ organization.

To know more, visit www.restroworks.com

Job Title: SDR/Senior SDR – Sales Development (India Market)

Location: Delhi Office, Work from Office, 5 days

Experience: 4 plus Years

Department: Sales

About the Role

We are looking for an experienced and high-performing SDR/Senior SDR to be part of our Sales Development team focused on the India market. This role is critical in driving pipeline generation through strategic outbound and inbound efforts.

Key Responsibilities

• Own and drive lead generation strategy across outbound and inbound channels
• Build and optimize processes for prospecting, qualification, and pipeline creation
• Develop strong understanding of ICP (Ideal Customer Profile) across Enterprise and Mid-Market segments
• Collaborate closely with Sales, Marketing, and Revenue Operations teams to align on pipeline goals
• Monitor key metrics such as conversion rates, outreach effectiveness, and pipeline contribution
• Drive adoption of tools, CRM hygiene, and best practices in sales development
• Analyze performance data and continuously refine strategies for better outcomes

Required Skills & Qualifications

• 4+ years of experience in Sales Development / Lead Generation roles
• Proven track record in outbound and inbound lead generation role
• Strong exposure to the India market, with deep understanding of Enterprise and Mid-Market customers
• Prior experience in a technology / SaaS environment is mandatory
• Exceptional communication, presentation, and interpersonal skills
• Data-driven mindset with the ability to translate insights into action
• Hands-on experience with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms

Preferred Qualifications

• Familiarity with modern sales tech stack and automation tools
• Ability to work cross-functionally in a fast-paced, dynamic environment

What We Offer

• Opportunity to work in a high-impact team in a fast-growing SaaS company
• Collaborative and open culture with strong leadership support
• Competitive compensation and performance-driven incentives
• Exposure to enterprise sales strategy and global best practices

• Seniority Level
• Associate
• Employment Type
• Full-time

Outreach Specialist/SDR/Senior SDR- India region

Restroworks  Delhi, India (On-site)

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About us

Restroworks is a leading cloud-based restaurant technology platform that powers over 20,000 restaurants in 50+ countries. It allows enterprise restaurant operators to grow at scale, improve bottom-line efficiency, and deliver a consistent guest experience. Restroworks unified technology platform empowers restaurants with a full-stack cloud, including Point of Sale (POS), Inventory Management, Integrations, Analytics, and CRM. Renowned restaurant chains, including Subway, Taco Bell, Nando’s, Caribou Coffee, Carl’s Jr., and Häagen-Dazs, are among the many brands using Restroworks to manage their processes, people, and places of operation.

Restroworks has been awarded as a global leader in Restaurant Management Software by G2 and recognized as a Great Place to Work-Certified™ organization.

To know more, visit www.restroworks.com

Job Title: SDR/Senior SDR – Sales Development (India Market)

Location: Delhi Office, Work from Office, 5 days

Experience: 4 plus Years

Department: Sales

About the Role

We are looking for an experienced and high-performing SDR/Senior SDR to be part of our Sales Development team focused on the India market. This role is critical in driving pipeline generation through strategic outbound and inbound efforts.

Key Responsibilities

• Own and drive lead generation strategy across outbound and inbound channels
• Build and optimize processes for prospecting, qualification, and pipeline creation
• Develop strong understanding of ICP (Ideal Customer Profile) across Enterprise and Mid-Market segments
• Collaborate closely with Sales, Marketing, and Revenue Operations teams to align on pipeline goals
• Monitor key metrics such as conversion rates, outreach effectiveness, and pipeline contribution
• Drive adoption of tools, CRM hygiene, and best practices in sales development
• Analyze performance data and continuously refine strategies for better outcomes

Required Skills & Qualifications

• 4+ years of experience in Sales Development / Lead Generation roles
• Proven track record in outbound and inbound lead generation role
• Strong exposure to the India market, with deep understanding of Enterprise and Mid-Market customers
• Prior experience in a technology / SaaS environment is mandatory
• Exceptional communication, presentation, and interpersonal skills
• Data-driven mindset with the ability to translate insights into action
• Hands-on experience with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms

Preferred Qualifications

• Familiarity with modern sales tech stack and automation tools
• Ability to work cross-functionally in a fast-paced, dynamic environment

What We Offer

• Opportunity to work in a high-impact team in a fast-growing SaaS company
• Collaborative and open culture with strong leadership support
• Competitive compensation and performance-driven incentives
• Exposure to enterprise sales strategy and global best practices

• Seniority Level
• Associate
• Employment Type
• Full-time

Outbound Sales Manager / Sales Lead –IT Services

Experience: 8–15 Years

Location: Noida

Work Mode: Work From Office

About the Role:

We are looking for an experienced Outbound Sales Manager / Sales Lead to drive new business across international markets. The role will focus on outbound prospecting, campaign management, CXO engagement, pipeline development and revenue generation for IT Services and Digital Transformation solutions.

Key Responsibilities

• Drive the end-to-end outbound sales cycle from prospecting and lead generation to negotiation and closure.

• Identify and target prospects across US, UK, Europe, UAE, Australia and other international markets, engaging CXOs, Founders, CTOs, CIOs, VPs and Business Heads.

• Build targeted prospect lists using LinkedIn Sales Navigator, Apollo, ZoomInfo and other sales intelligence platforms.

• Plan and run multi-channel outbound campaigns across LinkedIn, email, cold calling and other relevant platforms to generate qualified leads and meetings.

• Develop campaign strategies around target audience, industry, geography, messaging and business objectives.

• Track and analyze campaign performance, including response rates, leads, MQL/SQL conversion, meetings, opportunities, pipeline and revenue contribution.

• Prepare campaign and sales reports to measure productivity, effectiveness and ROI, and use insights to continuously optimize targeting, messaging and channels.

• Understand client requirements and position relevant IT, AI, Software Development and Digital Transformation solutions.

• Conduct discovery calls, presentations, proposals, negotiations and deal closures.

• Maintain a healthy sales pipeline, accurate CRM data and regular sales forecasting and reporting.

• Collaborate with Marketing, Pre-Sales, Solution and Delivery teams to convert opportunities into business. Manager / Lead Responsibilities In addition to the above, the Manager/Lead will:

• Lead and mentor SDR/BDR/Business Development teams and drive individual and team targets.

• Define sales KPIs, campaign targets, activity benchmarks and revenue goals. 1

• Conduct regular pipeline, campaign and team performance reviews.

• Analyze team productivity, conversion and campaign ROI to identify gaps and improvement opportunities.

• Build scalable outbound processes, sales playbooks and campaign strategies.

• Present performance insights and recommendations to senior leadership.

Who are we?

We are a fast-growing technology company building digital platforms and services for global industries that depend on reliable operations, strong coordination and seamless communication.

Our work focuses on solving complex real-world problems by bringing together software, data, automation and customer-centric workflows. We support businesses in improving efficiency, strengthening operational visibility and delivering better experiences for their customers and end users.

We are entering an exciting growth phase and are looking for people who are hands-on, commercially minded and eager to build. This is an environment where ownership, follow-through and attention to detail matter. Every customer interaction, every process improvement and every successful delivery contributes directly to the company’s growth.

Joining us means becoming part of an ambitious team that is building practical technology solutions with real business impact.

Who are we looking for?

We are looking for a new team of highly organised and commercially driven Sales Success Specialists to support our sales growth, customer onboarding and revenue operations.

This role sits at the centre of lead generation, CRM discipline, sales follow-up, customer coordination, logistics and order-to-cash execution. The ideal candidate will be comfortable making cold calls, managing data accurately, coordinating with internal teams and ensuring that every lead, order and customer interaction is followed through professionally.

This is a hands-on role for someone who enjoys sales operations, customer success and execution.

Key Responsibilities

Lead Generation and Cold Calling

• Identify, research and qualify new sales leads.
• Conduct cold calls and follow-up calls with prospective customers.
• Maintain professional communication with prospects across phone, email, WhatsApp and LinkedIn.
• Book meetings and demos for senior sales team members.
• Track lead status and next steps clearly in the CRM.

CRM and Sales Data Management

• Create, maintain and update CRM records for leads, customers, contacts, opportunities and orders.
• Ensure all sales activity, follow-ups, meeting notes and customer updates are properly logged.
• Keep customer and vessel data accurate and up to date.
• Prepare weekly sales pipeline and activity reports.
• Support sales forecasting and order tracking.

Lead-to-Order Coordination

• Support the sales team in moving leads through the pipeline.
• Follow up on proposals, pricing, commercial queries and customer confirmations.
• Coordinate internal approvals, documentation and customer onboarding requirements.
• Ensure handover from sales to delivery is clear and complete.
• Track trial accounts, pilots, activations and customer commitments.

Order-to-Cash Support

• Coordinate order confirmation, customer documentation and billing information.
• Work with finance to support invoicing, payment follow-up and revenue tracking.
• Monitor order status from confirmation through to activation and payment.
• Support renewal tracking, upsell opportunities and customer account updates.
• Maintain clear records of commercial terms, purchase orders and invoice status.

Logistics and Customer Operations

• Coordinate dispatch, delivery and tracking of any required hardware or onboarding material.
• Liaise with customers, vessel contacts, agents and internal delivery teams.
• Ensure activations, licences, customer access and support processes are completed on time.
• Help resolve operational blockers by coordinating between sales, support, finance and delivery teams.

Skills and Experience

Essential

• 0 to 5 years of experience in sales support, inside sales, customer success, sales operations or revenue operations.
• Strong communication skills, especially over phone and email.
• Comfortable making cold calls and following up with prospects.
• Good CRM discipline and attention to detail.
• Strong Excel / Google Sheets skills.
• Ability to manage multiple leads, customers and tasks at the same time.
• Commercial mindset with strong follow-through.
• Comfortable working with sales, finance, logistics and customer success teams.

Preferred

• Experience in B2B SaaS, maritime, logistics, shipping, telecoms, technology or enterprise services.
• Experience using HubSpot, Zoho, Salesforce, Pipedrive or similar CRM tools.
• Experience handling order management, invoicing coordination or customer onboarding.
• Familiarity with LinkedIn prospecting and sales outreach tools.

Ideal Candidate Profile

You are persistent, organised and commercially alert. You do not let leads go cold, data go stale or orders get stuck. You are comfortable speaking to customers, chasing updates, maintaining systems and ensuring that the full sales process runs smoothly from first contact to payment collection.

You should enjoy working in a fast-moving environment where sales, customer success, operations and finance need to work closely together.

Key Success Measures

• Number of qualified leads created and followed up.
• CRM accuracy and completeness.
• Speed and quality of lead follow-up.
• Conversion support from lead to order.
• Timely order processing and activation coordination.
• Reduction in delays between order confirmation, invoicing and payment.
• Clear reporting on sales pipeline, customer status and revenue progress.

Reporting Line

The role will report to CCO and will work closely with sales, customer success, finance and operations teams.

Why Join Us

This is an opportunity to be part of a growing technology company where sales execution, customer success and operational discipline directly contribute to business growth. The role offers strong exposure to B2B sales, customer operations, commercial processes and revenue management.