Recruiter

Springer Capital is a cross-border asset management firm specializing in real estate investment banking between China and the USA. We are offering a remote internship for motivated students or recent graduates interested in human resources, administration, and organizational management. The internship offers flexible start and end dates. A short quiz or task may be required as part of the selection process.

Responsibilities:

• Provide administrative and operational support to the Chief Human Resource Officer (CHRO).
• Assist with HR documentation, data entry, and compliance tracking.
• Support recruitment activities including posting jobs, scheduling interviews, and tracking candidates.
• Maintain employee databases and ensure accuracy of personnel records.
• Coordinate internal communications between HR, leadership, and other departments.
• Contribute to the development of HR policies, procedures, and best practices.
• Help troubleshoot and resolve day-to-day HR issues.

Please send your resume to talent@springercapital

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

We are building an AI-powered chatbot platform and looking for an AI/ML Engineer with strong backend skills as our first technical hire. You will be responsible for developing the core chatbot engine using LLMs, creating backend APIs, and building scalable RAG pipelines.

You should be comfortable working independently, shipping fast, and turning ideas into real product features. This role is ideal for someone who loves building with modern AI tools and wants to be part of a fast-growing product from day one.

Responsibilities

• Build the core AI chatbot engine using LLMs (OpenAI, Claude, Gemini, Llama etc.)

• Develop backend services and APIs using Python (FastAPI/Flask)

• Create RAG pipelines using vector databases (Pinecone, FAISS, Chroma)

• Implement embeddings, prompt flows, and conversation logic

• Integrate chatbot with web apps, WhatsApp, CRMs and 3rd-party APIs

• Ensure system reliability, performance, and scalability

• Work directly with the founder in shaping the product and roadmap

Requirements

• Strong experience with LLMs & Generative AI

• Excellent Python skills with FastAPI/Flask

• Hands-on experience with LangChain or RAG architectures

• Vector database experience (Pinecone/FAISS/Chroma)

• Strong understanding of REST APIs and backend development

• Ability to work independently, experiment fast, and deliver clean code

Nice to Have

• Experience with cloud (AWS/GCP)

• Node.js knowledge

• LangGraph, LlamaIndex

• MLOps or deployment experience

As a Frontend Tech Lead at Gocomet, you will play a critical role in shaping the user interface and experience of our products. You will work in a collaborative environment, driving the development of responsive, efficient, and visually appealing web applications. This is an opportunity to leverage your expertise in frontend development and contribute to our mission of creating exceptional user interfaces.

Roles and Responsibilities:

● Provide technical leadership.

● Enforce coding standards and quality.

● Architect scalable frontend solutions.

● Manage frontend project tasks.

● Mentor and train team members.

● Optimize performance and user experience.

● Stay current with emerging technologies.

● Maintain transparent communication.

● Work closely with Program Managers and Designers to create engineering plans including timeframes, milestones and quality, reliability and performance goals.

Experience & Skills:

● 4+ years of frontend development experience.

● Proficiency in HTML, CSS, JavaScript/Typescript, React, Redux, Nextjs.

● Strong knowledge of modern frontend frameworks.

● Leadership and mentoring capabilities.

● Problem-solving and debugging skills.

● Commitment to continuous learning.

Benefits of the role include:

● Collaborative and innovative work environment.

● Opportunities for professional growth and development.

● Cutting-edge technology stack and tools.

● Make a significant impact on our products and the user experience.

● Join a team of passionate, creative, and driven individuals.

● 5 Days working.

● Flexible Working Hours.

● Health medical insurance coverage with Family, etc.

Why GoComet?

GoComet is a dynamic SaaS start-up that provides AI-powered transportation visibility solutions to revolutionize the trillion-dollar logistics sector. At GoComet, we are revolutionizing the logistics sector one day at a time, and every team member is committed to making it a reality. We're seeking individuals who embody our core values, character, and attitude. While we recognize that skills can be developed with the right mindset and learnability, we prioritize those who share our philosophy. Our recruitment processes reflect this belief. Look no further if you're looking for a diverse, talented, and vibrant workplace that recognizes and rewards hard work. We're ambitious, fast-paced, and unafraid to experiment, fail, learn, and ultimately succeed. This is us! Join our team if you share our culture and values. We're an equal opportunity employer. We welcome qualified applicants from all races, colors, religions, sexes, nationalities, sexual orientations, gender identities, and abilities.

Know more about us: www.gocomet.com

https://www.youtube.com/watch?v=YxGt9ZCkaA8

https://youtu.be/jv9cAsgenSE

https://www.youtube.com/watch?v=Er0dHqxaaXc

https://youtu.be/0ql1eCVhiWA

Overview

Apiwiz (Itorix Inc) is looking for software engineers to join our team, grow with us, introduce us to new ideas and develop products that empower our users. Every day, you’ll work with team members across disciplines developing products for Apiwiz (Itorix Inc). You’ll interact daily with our product managers to understand our domain and create technical solutions that push us forward. We want to work with other engineers who bring knowledge and excitement about our opportunities.

You will impact major features and new product decisions as part of our remarkably high performing, collaborative team of engineers who thrive on the business impact of their work. With strong team support and significant freedom and self direction, you will experience the wealth of interesting, challenging problems that only a high growth startup can provide.

Roles & Responsibilities

• Build, configure, and manage cloud compute and data storage infrastructure for multiple instances of AWS and Google Cloud Platform.
• Manage VPCs, security groups, and user access to our various public cloud systems and services.
• Develop processes and procedures for using cloud-based infrastructures, including, access key rotation, disaster recovery, and building new services.
• Help the business control costs by categorizing and tagging assets running in the cloud.
• Develop scripts and workflows to manage cloud computing systems
• Provide oversight on log aggregation and application performance monitoring surrounding our production environments.

What we’re looking for

• 2-3 years of experience in the provision, configuring, administrating, automating, monitoring, and supporting enterprise Cloud services
• Strong experience in designing, building, maintaining and securing AWS resources for high-availability and production level systems and services
• Familiar with Cloud concepts with practical hands-on experience on any Cloud Platform.
• Hands-on experience with AWS services like Elastic Compute Cloud (EC2), Elastic Load-balancers, S3, Elastic File system, VPC, Route53, and IAM.
• Providing 24/7 support for the application and Infrastructure support
• Prior experience using infrastructure as a code software tool like Terraform.
• Knowledge in software provisioning, configuration management, and application-deployment tools like Ansible.
• Working knowledge of container technologies like Docker & Kubernetes cluster operations.
• Familiarity with software automation tools Git, Jenkins, Code Pipeline, SonarQube

Role

The role of the Ui/Ux Designer is to envision how people experience our products and bring that vision to life in a way that feels inspired, refined, and even magical. You’ll take on complex tasks and transform them into intuitive, accessible, and easy-to-use designs for the first-time user to the sophisticated expert. Achieving this goal requires collaboration with teams of Designers, Researchers, Engineers and Product Managers throughout the design process—from creating user flows and wireframes to building user interface mockups and prototypes. At each stage, you will anticipate what our users need, advocate for them and ensure that the final product surprises and delights them.

Responsibilities

• Translate requirements into engaging interactive experiences that create a meaningful product design.
• You will partner with the product in the creation of personas, user journey maps, information architecture models, wireframes, prototypes, visual design, and conducting user research.
• Bring UX/UI experience to raise the bar and elevate the product design. • Collaborate closely with Product Managers, Engineers, Marketing, and Design teams. • Design new patterns and standards.
• Leverage customer empathy, research, and design principles to support design decisions.
• Establish a strong design culture by championing user-centric design and design thinking.

What We're Looking For

• Proven track record of creating exceptional experiences and designs that raise the bar.
• Experience designing and thinking in design systems translating complexity to simplicity.
• Deep understanding of responsive and adaptive design.
• Ability to successfully manage all aspects of a project from start to finish, as well as multitask and prioritize projects, communicate progress, and deliver on time.
• Attention to detail and a commitment to excellence.
• Your up-to-date portfolio speaks for itself. Must have a portfolio featuring examples of work, your design process, and outcomes/results.
• Degree in Design, Human-Computer Interaction (HCI), or related field of study.
• 3+ years of relevant work experience in UX/UI, mobile design, interaction design, and visual design.
• Demonstrated experience with end-to-end (hybrid UX and UI) product design.
• Strong knowledge & relevant experience of design tools like Figma, Principle, Framer, • Sketch, InVision, Adobe Creative Suite, HTML, CSS.
• Strong written and verbal communication skills.
• Excellent self-management skills.
• Previous experience at a startup or in-house creative team, a plus

We are looking for a Ruby on Rails developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities:

• Design, build, and maintain efficient, reusable, and reliable Ruby code.
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc. )
• Integration of user-facing elements developed by front-end developers with server side logic.
• Identify bottlenecks and bugs, and devise solutions to these problems.

Requirements:

• Bachelor's Degree or Master's in Computer Science, Engineering, Software Engineering or a relevant field.
• More than 3 years of experience in a ROR Developer (or similar role); experience in software development and infrastructure development is a plus
• Experience with Ruby on Rails, along with other common libraries such as RSpec and Resque.
• Good understanding of the syntax of Ruby and its nuances.
• Solid understanding of object-oriented programming.
• Good understanding of server-side templating languages (such as Liquid, Slim, etc depending on your technology stack).
• Good understanding of server-side CSS preprocessors (such as Sass, based on project requirements).
• Basic understanding of front-end technologies, such as JavaScript, HTML5 and CSS3
• Familiarity with concepts of MVC, Mocking, ORM, and RESTful.
• A knack for writing clean, readable Ruby code.

Required Skills:

• Degree in Computer Science, Software Engineering or equivalent.
• Minimum 3+ years experience in software development.
• Expertise in Python 3.7, Django 2.2+ and REST APIs
• Minimum 3+ years experience with AWS or related services.
• Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment
• Hands-on, self-starter, capable of working independently
• True love for technology and what you do
• Maniacal attention to detail
  
  

Senior Full Stack Engineer - TalkingYak

Talking Yak is an Android-based English teaching system made specifically for native Hindi and Tamil speakers.

Our program includes over 400 intelligently-structured videos, thousands of exercises, over 10,000 vocabulary words and phrases, and a system that adapts itself to each learner. In a matter of months, we can elevate most learners to a 100% functional English capability.

We are one team at TalkingYak consisting of honest, moral & ethical individuals who are heard and valued! We hold ourselves accountable- delivering on expectations & celebrating each other for the great work we do!

We’re looking for a senior developer who has a lot of passion towards solving real world problems using technology. 

Below are some of the developer qualities we like a lot,

• Good team player
• Ability to write clean readable code
• Good logical and problem solving skills
• Clear communication skills
• Never give up attitude
• Passionate to learn and acquire new skills

Our current technology stack includes Android, Python, Flask, MongoDB, RabbitMQ, ElasticSearch and AWS. While it is a bonus to have worked on the same set of above listed technologies, it is not a must until you have hands-on experience with similar technologies.

To give you an idea about what you will be working on after joining us, you will be

• Dockerizing different services and automating our AWS infrastructure provisioning steps
• Optimising our backend services to scale for a few hundreds of concurrent users
• Managing our backed service and adding new features to it
• Working on refactoring our current android codebase to a cleaner design
• Mentoring junior developers

While we feel a developer with 4 to 8 years of hands-on experience will be more suitable for this role, it shouldn't be a hard constraint if you have the required skills.

We would love to get in touch immediately and have a conversation, if you feel our interests align.