React Native Developer

Key Responsibilities:

Act as the first point of contact for all IT service requests via phone, email, or ticketing system.

Log, categorize, and prioritize incidents and service requests.

Assign and track support tickets to appropriate IT engineers or teams.

Follow up on open tickets to ensure timely resolution and user satisfaction.

Maintain communication with users regarding ticket progress and resolution.

Escalate unresolved issues to higher-level support or relevant departments.

Prepare and share regular reports on ticket status, resolution times, and performance metrics.

Assist in onboarding/offboarding processes by coordinating with the HR and IT teams.

Maintain and update documentation and standard operating procedures (SOPs).

Support audits by ensuring proper ticket records and documentation.

Summary

We are looking for a 'passionate sales enthusiast’ and a skilful business development executive (BDE) to contribute to achieving our marketing and sales goals. The BDE will primarily work as the front face of Emipro to the prospect who will be a spokesperson or decision-maker for small and medium enterprises. You will have to understand their requirements, coordinate and discuss with your superior and direct the process further in alignment with Emipro’s business vision and ensure your interactions with our customers reflect positively on the company and its growth.

Highlights about your Role

➢ Manage initial discovery calls with customers leads

➢ Understands Customer’s Business and keeping empathetic approach towards customers

➢ Building Trust and Transparency with Customers

➢ Go-getter attitude to close the lead

➢ Creating and delivering impressive presentation/demo to the customer

➢ Managing follow-up activities to ensure customer engagement

➢ Negotiating contracts

➢ Working on guidelines by senior level peer

➢ Gaining know-how expertise in the ERP Business Applications

➢ Preparing RFP/RFI as per the customers’ need

➢ Continuous efforts to achieve sales quotas

➢ Self upgradation through industry study and research

Responsibilities:

-Manage and oversee the day-to-day operations of a WORKIE location or multiple locations.

- Ensure the smooth functioning of facilities, services, and amenities provided to members.

- Handle member inquiries and resolve operational issues promptly.

- Collaborate with the community team to create a positive and productive workspace environment.

- Oversee facility maintenance and coordinate with vendors.

- Assist in budget management and cost control.

- Implement operational policies and procedures.

- Maintain high levels of member satisfaction through exceptional service delivery.

- Support and contribute to community-building efforts within the WORKIE space.

ROLE
Associate Product Manager

WHY SHOULD YOU JOIN US?
At Vidyakul, you will have the opportunity to impact 60 million state board students’ lives by growing India’s first truly vernacular e-learning platform for 9-12 class state board students.

WHO ARE WE and WHAT IS OUR MISSION?
● Vidyakul is a pre-Series A funded EdTech startup based out of Gurgaon, that is truly democratizing education for the masses.
● Our Investors:
○ We Founder Circle - Backed marquee brands such as BluSmart & Zypp Electric
○ JITO Angel Network - Backed Finance Peer, largest lender of EdTech
○ Dholakia Ventures - Backed by the Diamond King of Surat
● Our Founders:
○ Tarun Saini - 3X founder, 8 years experience in Sales & Marketing
○ Raman Garg - 3X founder, 7 years experience in Ecommerce and Tech
● We are bridging the gap between the villages and quality education at an affordable cost.
● We are growing fast (3X Q-o-Q) and wish for you to be part of this rocketship!

WHAT IS THE ROLE?
About the Role: This role requires someone who would:

- Be responsible for creating and delivering on the product roadmap - Interface with design, engineering, business and growth teams and drive the desired outcome
- Understand user behaviour and champion consumers needs and strive to deliver the absolute best consumer experience

- Grow product adoption and key app metrics

Expectations/Requirements:

- A passionate APM / Senior Product Associate with 3+ years of experience in Product Management

- Someone with an entrepreneurial mindset who enjoys taking end-to-end ownership of the product and work across stakeholders to achieve the desired objectives for the product

- A keen eye for understanding the end user and creating product-led solutions to bridge user need gaps

- Strong analytical skills, ability to define KPIs, KPI dashboards and success metrics.

- Prioritization: The PM should be able to carry out effective prioritization of user stories balancing between user experiences, business requirements, tech debts and resourcing. Superpowers/ Skills that will help you succeed in this role:

- Love for simplifying - Knowledge of product development processes - Being a leader and an inspiration to your entire team - Ability to take internal and external stakeholders along

Our software developer for full stack role would be required to constantly work on building new features as per discussion with the product team.

Our front end code base is in Angular while the backend code base is in Python-Django.

Pre-requisites

• Expert level knowledge of Angular and Javascript
• Intermediate level knowledge of Python

Responsibilities

• Build new products / features from scratch
• Work on implementing and maintaing ticket booking flow on site
• Work on making existing features faster and better
• Work on reducing response time for all our apis

Qualifications & Skills

• Bachelor's degree or equivalent experience
• 1-6 years' experience in full stack development
• Hands-on with angular, python, django, mysql, mongodb, redis, rest-framework
• Ability to multi-task
• Strong verbal, written, and organizational skills
• Good analytical capabilities
• Mobile ecosystem knowledge

Location               Madurai/Hyderabad/Vijayawada/Bangalore

Job Title               Branch Manager

Reporting to        CEO & Principal Officer

ROLE SUMMARY

Branch Manager would be responsible for the complete management/operations of the Branch Office on all parameters including but not limited to Business Development and achievement of business targets, Operations, Underwriting, Claims, and General Administration.

DUTIES & RESPONSIBILITIES

• Responsible for significant growth in the overall business volumes of TTI by acquiring new customers from segments viz., MSME, Corporates and HNI customers
• Identify new customers and focus on them to position TT Insurance as a knowledge-based insurance intermediary
• Work closely with the Sales Team and act as a bridge between the customer/sales and the insurance company/corporate office to arrive at meaningful solution on the risks being offered
• Should have a keen eye on the technical aspects of all general insurance products and be able to articulate the same with the insurance company and Clients.
• Supervise the functioning of the BDM’s and Office Assistant and ensure that the service levels on RFQ’s, Policy Issuance and Claims Management are handled in a professional manner without violating any of the provisions of IRDAI regulations
• Be aware of the constant changes in the insurance environment and new products being introduced by insurance companies
• Review the functioning of the team members and initiate corrective steps if any, after discussing the same with the Principal Officer.

EDUCATIONAL QUALIFICATION & COMMUNICATION SKILLS

• Any Bachelor’s Degree from an UGC approved University.
• Fluent in written & spoken English.
• Should have good verbal communication skills in any two Regional Languages viz., Tamil, Telugu, Kannada etc., 
• IRDAI Broker Qualified Person with valid certificate from National Insurance Academy would be an added advantage.

WORK EXPERIENCE

• Minimum 5-8 years of insurance domain experience in Sales/Underwriting/Claims etc.
• Good knowledge and exposure to all the General Insurance Products viz., Fire/ Marine/Engineering/Liability/Motor/Health & Miscellaneous
• Should have worked in a broking firm / insurance company / insurance department of a large corporate company

KEY SKILLS/COMPETENCIES

• Good Planning and execution skills
• Possess good interpersonal relationship
• Ability to convince the internal and external stake holders on technical aspects
• Be Innovative /resourceful with an eye on rapid changing environment