
Monitoring
Monitor UiPath Orchestrator, unattended robots, queues, and scheduled jobs for availability and successful execution during the RPA Coverage Hours.
• Monitor and action alerts for job failures, faulted transactions, queue backlogs, robot disconnections, stuck or long - running jobs, and license or capacity thresholds.
. Route RPA alerts into the BCI ITSM platform for incident creation, assignment, and tracking in accordance with Schedule
A
1 (Cross Tower Services).
• Perform scheduled health checks of the RPA Environment and report exceptions.Incident and Request Management
•Receive, triage, prioritize, and resolve Incidents affecting the RPA Environment in accordance with the priority matrix set out in Schedule A
1 (Cross Tower Services).
Restart failed jobs, retry or reprocess faulted queue items, and clear blocking conditions in accordance with documented runbooks.
•Escalate Incidents attributable to a product defect to the UiPath vendor and manage the vendor case to closure.
• Escalate Incidents attributable to business logic, source data, or upstream application defects to the BCI process owner or the responsible Service Tower.
•Fulfill service requests for scheduling changes, queue management, and robot or asset configuration within the RPA Environment. Platform Administration • Administer UiPath Orchestrator, including folders, robots, assets, credentials, queues, triggers, and schedules.
•Deploy and roll back automation packages released by BCI or a BCI
-designated third party, following the Change Control Process.
•Maintain and update runbooks, monitoring configuration, and support documentation for the RPA Environment.
•Apply platform patches and version upgrades released by the vendor, following the Change Control
Process.
Reporting and Continuous Improvement
• Report Incident volumes, Service Level performance, automation execution success rates, and top recurring failure causes as part of the Monthly Performance Report described in Schedule B (Service Level
Methodology).
•Perform root cause analysis on recurring failures and recommend remediation to the applicable BCI process owner.
•Identify and recommend opportunities to reduce failure volumes and manual intervention within the RPA Environment.

About futuresoft (india) private limited
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Similar jobs (10)

Overview:
We are looking for a Principal Architect for a Private Equity backed, fast growing AI First Product Engineering Services firm.
This role will be a key member of the core leadership team of the firm.
He/ She will serve as a strategic technical leader, solution designer, and customer advisor. In this role, you will combine deep and broad-based technical expertise with strong business acumen to architect high-value solutions, lead pre-sales engagements, and mentor our practice/CoE team. You will work closely with customers to understand their business needs, translate them into scalable technical solutions, and guide delivery teams in successful implementation.
Responsibilities:
1. Solutioning & Pre-Sales
● Engage with customers, understand their business context, and guide them through a discovery and design process leading to a proposed solution
● Work with sales teams to develop winning proposals, RFP responses, and technical presentations.
● Will need to take single point ownership of the pre sales process, including client interactions, proposal preparation, presentations, pricing etc
● Drive proof-of-concepts as part of the pre sales process
● Build frameworks for different kinds of proposals and presentations to bring in repeatability and efficiency in the process
● Work closely with marketing to create content around Indexnine offerings, solutions, capabilities and case studies
2. Delivery
● Provide technical oversight during project delivery, ensuring adherence to architectural principles, standards, and best practices and ensure the as-sold solution is realised
● Act as a trusted advisor to senior customer stakeholders (CXO level and technical leads). Will need to engage with Customers through delivery as required
● Create points of view on accounts to help mine and grow accounts.
3. Practice & CoE Development
● Work closely with the labs. Contribute to the development of new products/ accelerators.
● Mentor and coach engineers to enhance their technical and customer engagement skills.
4. Thought leadership
● Keep abreast of technology and produce points of view for Indexnine’s offerings and technical capabilities
● Represent the company at industry forums, webinars, and client workshops.
● Be able to independently conduct discovery and solutioning workshops with Customers
Skills/Qualifications:
● 15+ years of overall experience with a blend of architecting, pre sales and technical delivery
● Should be leading a pre-sales unit in a services organization. Hands-on with designing solutions, proposal writing, estimation, pricing and customer presentations.
● Broad based technical expertise and having played a Sr Architect role for at least 2 years
● Excellent communication, stakeholder management, and team leadership skills.
● Experience working in an IT services environment in the Product Engineering space (i.e designing and building bespoke products/solutions)
● BE/ Masters degree
We are looking for Management Trainees (girls preferred) to lead and oversee the operations of the company. The candidate will be responsible for ensuring the efficiency of business operations as well as setting strategic goals for the future.
The ideal candidate will be well-versed in all matters of business.
They will be a competent leader able to provide guidance that enhances performance in a manner which incorporates the company's vision and culture.
The goal will be to ensure the profitability of our company's activities to drive sustainable development and long-term success.
JD - not limited to the below points
Qualification:
- Graduate / Post Graduate
- Fresher
Skills Required:
- Fluency in English
- Good communication
- Strategic Thinking capacity
Requirements:
- Develop goals and objectives that tend to growth and prosperity
- Design and implement business plans and strategies to promote the attainment of goals
- Ensure that the company has adequate and suitable resources to complete its activities (e.g. people, materials, equipment etc.)
- Organize and coordinate operations in ways that ensure maximum productivity
- Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness
- Maintain relationships with partners/vendors/suppliers
- Gather, analyze and interpret external and internal data and write reports
- Assess overall company performance against objectives
- Represent the company in events, conferences etc.
- Ensure adherence to legal rules and guidelines
There will be training for the initial 6 months until the candidate achieves the skill. During this period, the salary/stipend will be ₹10,000/- to ₹15,000/- per month.
Candidates will be trained under the Co-Founders, who are well-experienced.
The Job profile, in short, will include multiple roles - From B2B Sales, Partner/Vendor/Client Relationship Management, Admin roles, Project Management (at a basic level) etc.
Each candidate will start their training through B2B Sales since that is the best way to learn the services and positioning of our company. Further, they will be put into other roles, based on their Capabilities & Vacancies.
Post 6 months, one role will be made permanent for them, with a 100% or more hike in salary.
We are looking for someone who can be with us for the long term. There will be a one-year bond with Palpx.
- There will be NO allowance for travel and stay
- Food will be provided
- Job type will be work from office (strictly)
- Location: HSR Layout, Bengaluru
- Office hours: 9:30am - 6:30pm
- Working Days: 6 days a week will be working (Monday - Saturday)
Location: Jaipur, Rajasthan (Work From Office)
Experience: 5+ Years
Job Type: Full-Time
We're looking for an IT Compliance Officer to lead information security and compliance initiatives across our SaaS products and IT infrastructure. You'll ensure compliance with industry standards while strengthening our security and governance framework.
Key Responsibilities
- Manage compliance for SOC 2, ISO 27001, GDPR, and ITGC.
- Coordinate security audits, VAPT, and risk assessments.
- Develop and maintain security policies, SOPs, and compliance documentation.
- Ensure data protection, access control, and incident response best practices.
- Collaborate with IT, Development, QA, and Product teams to improve security controls.
- Conduct compliance training and stay updated on cybersecurity regulations.
Requirements
- 5+ years of experience in IT Compliance, Information Security, or IT Audit (preferably in a SaaS/Product company).
- Strong knowledge of SOC 2, ISO 27001, ITGC, VAPT, Risk Management, and Compliance Audits.
- Experience with security documentation, audit processes, and risk assessments.
- Excellent analytical, communication, and documentation skills.
Preferred: ISO 27001 Lead Auditor, CISA, CISM, CompTIA Security+, or Six Sigma certification.
Apply Now
Application Form: https://zfrmz.com/pAKb2ynfomIsuNwRfRbV?utm_source=cutshort
About Zygasa (zygasa.com)
Zygasa is building for the future of education - a future where learning is deeply personalised, instant, and built around the exact doubt a student has. We believe the next big shift in education will not come from more generic lectures or endless content libraries. It will come from AI-led learning support that understands where a student is stuck and gives help that feels specific, clear, and personal.
Zygasa aims to be one of the companies leading this shift. We are starting with students preparing for competitive exams like JEE, helping them get high-quality video explanations for very specific doubts. The larger ambition is to redefine how students ask questions, clear doubts, and learn
About the Role
We are hiring a Founding Growth Associate to own early growth experiments across influencer marketing, social media, paid ads, and AI-enabled content workflows. This is not a regular marketing role.
This is a zero-to-one builder role. You will work directly with the founding team and will be expected to move fast, try ideas, measure outcomes, and keep improving.
What You Will Own
Influencer Marketing
- Find relevant YouTube, Instagram, Telegram, and education creators.
- Reach out, negotiate pricing/deliverables, and manage creator conversations.
- Create briefs, hooks, talking points, and script inputs.
- Manage back-and-forth till campaigns go live.
- Track performance and build a repeatable influencer playbook
Social Media & Organic Growth
- Manage Zygasa social handles and create student-relevant content ideas.
- Experiment with reels, memes, carousels, student stories, and product-led content.
- Use trends and growth hacks to bring learners to Zygasa.
- Track reach, engagement, clicks, signups, and user quality.
- Figure out what content actually makes students try the product.
Paid Digital Marketing
- Run and monitor Instagram/Facebook ads, and Google ads if required.
- Test creatives, hooks, audiences, and landing pages.
- Track cost per click, cost per signup, and quality of users.
- Improve campaigns based on data and keep spend disciplined
AI-Enabled Execution
- Use AI for content ideas, captions, hooks, scripts, and campaign angles.
- Use AI-assisted tools for reels, shorts, creatives, and thumbnails.
- Create multiple content variations quickly.
- Research influencers, competitors, and student trends using AI.
- Summarise campaign performance and improve daily workflow efficiency.
What Success Looks Like in 3 Months
- Multiple influencer campaigns tested with clear learnings.
- Zygasa social handles become active, sharp, and consistent.
- We know which creators, hooks, formats, and channels work best.
- Paid ads tested with multiple creatives and audience segments.
- Quality students acquired at a disciplined cost.
- You independently own execution without daily hand-holding.
- Every week, there is visible learning, iteration, and improvement.
Who We Are Looking For
- High ownership - takes responsibility without waiting for instructions.
- Fast and agile - executes quickly and iterates faster.
- Street-smart - can negotiate, follow up, and get things done.
- Creative - can come up with sharp hooks, ideas, and campaigns.
- AI-smart - uses AI tools to improve speed, output, and quality.
- Analytical - cares about what worked, what did not, and why.
- Clear communicator - can work with creators, students, and the founding team.
- Headstrong but coachable - brings ideas but adapts based on feedback and data.
- Excited about building - enjoys early-stage ambiguity and zero-to-one work.
This Role Is Not For You If
- You need a highly structured corporate setup.
- You wait for detailed instructions for every task.
- You only want to post on social media without owning growth.
- You are uncomfortable with negotiation, follow-ups, fast changes, or experiments.
- You do not actively use AI tools in your work.
- You care more about activity than outcomes.
Good To Have
- Experience with influencer marketing, creator outreach, or performance ads.
- Experience growing a student-focused page or community.
- Understanding of JEE/NEET/competitive exam students.
- Basic design or video editing sense.
- Comfort with ChatGPT, Claude, Canva, CapCut, Runway, Midjourney, or similar tools.
- Comfort with Google Sheets for campaign tracking.
Why Join Zygasa
This is a chance to join Zygasa at the earliest stage and help build the growth engine of an AI-first education company.
You will work directly with the founding team, run real growth experiments, use AI tools in practical workflows, and help shape how students discover and use the product.If you want to build, experiment, move fast, and take real ownership from day one, this role is for you.
Job Title: Windows OS Developer
Location: Bangalore
Experience: 3–9 Years
Notice Period: Maximum 30 Days
Job Summary:
We are looking for a skilled Windows OS Developer with strong expertise in C/C++ and deep understanding of Windows platform internals. The candidate should have hands-on experience in Active Directory, Identity Management, and Windows Internals with the ability to work on system-level development.
Key Responsibilities:
- Design and develop system-level applications on the Windows platform using C/C++.
- Work on Windows OS internals, system architecture, and low-level components.
- Develop and integrate solutions involving Active Directory and Identity Management.
- Troubleshoot complex system-level issues related to Windows internals.
- Collaborate with cross-functional teams for feature development and enhancements.
- Optimize performance and ensure security best practices.
Required Skills:
- 3–9 years of strong development experience in C/C++.
- Good understanding of Windows Platform and Windows Internals (basic to intermediate level).
- Hands-on experience with Active Directory.
- Experience in Identity & Access Management concepts.
- Strong debugging and problem-solving skills.
- Good knowledge of system programming concepts.
- Windows Platform
- Anyone - Security, Authentication, "windows. Credentials", cryptography, kerberos, "secure enclave", "Trusted platform", TPM,
Job - Opening for the position of .Net Core Developer for one of our premium clients.
Skills: .Net Core , Angular.
Location: Chennai
Experience:3 - 6 years
Responsibilities;
● Analyze financial data related to loan requests.
● Evaluate loan documents are to ensure accuracy and completeness. ● Perform risk assessments on potential loan recipients based on credit rating, borrowing history, and other specific risk factors.
● Record loan denials and specific basis for declining application.
● Monitor and report noncompliance with loan covenants.
● Maintain client relationships and provide superior customer service.
● Assist with technical underwriting issues and questions.
● Review loan documentation and vendor reports to identify signs of fraudulent activity.
● Develop and implement underwriting policies and procedures
- Good knowledge in manual testing through test case estimation, test case preparation, and test reporting
- Design & develop test cases based on available requirement specifications and verification plans, execute tests cases at least 1+ years
- Good experience in Ad-Hoc testing, Functional testing, Regression testing, Re-testing, Smoke testing, running Selenium automated tests for 3+ years.
- Knowledge in Selenium and Java.
- Good exposure to Non-functional testing
- Very good at completing the assigned testing tasks on time.
- Ability to learn and implement quickly.
- Prepare detailed defects report.
- Good communication skills and documentation skills.
- Good to have knowledge in both Web application and Mobile application testing, test management tool, defect management tool and test metrics.







