QA - App & Web Testing

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Review Criteria

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

5. Must be proficient in test planning, writing test cases, and managing full QA cycles.

6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Roles & Responsibilities:

1) Quality Strategy & Process Setup

• Create and follow the best QA practices for our hospitality SaaS products.
• Set up manual and automation testing systems from the ground up.
• Manage the full QA process — from understanding requirements to testing and final sign-off before release.

2) Team Leadership & Management

• Lead and support the QA team members in their day-to-day work.
• Organize training to help the team improve their skills.
• Manage team workload and assign tasks effectively across different projects.

3) Testing & Execution

• Read product and technical documents to plan testing.
• Write detailed test plans, test cases, and checklists.
• Manage all testing stages including regression, smoke, and sanity tests.
• Verify fixes and issues after updates go live.

4) Tool & Workflow Management (ClickUp)

• Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
• Define rules for bug severity and manage the bug tracking process.

5) Automation (Optional but Preferred)

• Automate repetitive tests like regression or smoke tests.
• Use tools such as Selenium, Cypress, or Playwright if possible.

6) Cross-Team Collaboration

• Work closely with Product Managers, Developers, and Support teams.
• Be the final checkpoint for product quality before release.

7) Reporting & Metrics

• Track QA performance — number of bugs, test coverage, and more.
• Share regular updates and reports with leadership.

Key Skills Needed:

• Experience leading QA teams and setting up QA processes.
• Strong knowledge of SaaS products and manual testing.
• Some experience with test automation tools is preferred.
• Comfortable using tools like ClickUp, JIRA, or similar.
• Good at problem-solving and attention to detail.
• Strong communication and teamwork skills.

Requirements:

• 8–10 years of overall QA experience in B2B SaaS companies.
• 3–5 years in a QA lead or manager role.
• Hands-on experience with manual testing, UI/UX testing, and API testing.
• Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
• Experience using project management tools like ClickUp or JIRA.
• Good written and spoken communication skills.

A Day in the Life:

• A Day in the Life Collaborate with developers and product managers to understand feature requirements.
• Review feature specifications and design detailed test cases.
• Perform manual tests on payment gateway systems, including transaction flows and API validations.
• Identify, log, and track defects using tools like JIRA and prioritize them for resolution.
• Conduct regression testing to ensure system stability after updates.
• Participate in team discussions to troubleshoot and resolve issues.
• Document test results and prepare for upcoming sprint activities

Key Responsibilities:

1. Key Responsibilities Develop and execute detailed test plans, test cases, and test scripts for web-based payment systems.
2. Perform functional, regression, integration, UI, API, and end-to-end testing of payment gateway features.
3. Test core modules including transaction processing, authentication, encryption, payment methods (Credit/Debit, UPI, Wallets, etc.), and refunds.
4. Ensure compliance with standards such as PCI-DSS, ISO 8583, and EMV where applicable.
5. Work closely with developers, product managers, and other stakeholders to understand requirements and raise quality issues.
6. Identify, log, track, and manage defects in defect tracking tools (e.g., JIRA).
7. Build and maintain automated test suites using tools like Postman, TestNG, RestAssured, etc.
8. Validate integration with third-party payment processors and banks.
9. Perform load testing and performance testing using tools like JMeter or LoadRunner.
10. Ensure browser compatibility and mobile responsiveness testing

Basic Qualifications & Skills

• Minimum 3+ years of experience in manual and automation testing of web applications, with at least 1-2 years of experience in the payment gateway, fintech, banking, or e-commerce domains.
• Strong understanding of payment flow, transaction lifecycle, and settlement processes.
• Hands-on experience with API Collection API testing (REST/SOAP) and tools like Postman, SoapUI, etc.
• Proficiency in Java, and frameworks like TestNG or Cucumber.
• Experience with SQL for database validation.
• Familiarity with security testing practices and standards relevant to payment systems.
• Strong knowledge of software QA methodologies, tools, and processes.
• Excellent analytical and problem-solving skills.
• Good communication skills and the ability to work in agile/scrum environments.

Preferred Qualifications

• Experience in high-volume transaction systems with low-latency requirements.
• Knowledge of emerging payment technologies like blockchain, UPI, and real-time payments
• Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Familiarity with tools like Kubernetes, Docker, and CI/CD pipelines.

What We Offer

Opportunity to work on innovative fintech products in a fast-growing technology environment.

Collaborative culture with strong cross-functional teamwork. Opportunities for professional growth and career development

Job description

Experience with API testing using Postman or similar tools.

Knowledge of CI/CD pipelines and version control tools like Git.

Familiarity with performance testing tools (JMeter).

Experience in Agile/Scrum environments

MCS is seeking a meticulous and detail-oriented QA Lead to join our team. As a Quality Analyst, you will play a crucial role in ensuring the highest standards of quality and efficiency in our products or services. Your primary responsibility will be to assess and evaluate processes, identify areas for improvement, and develop strategies to enhance quality across all aspects of our organization.

Responsibilities:

• Develop and implement quality assurance standards, procedures, and methodologies to ensure consistency and excellence in our products, services, or processes.
• Conduct comprehensive evaluations and audits of products, services, or processes to identify deviations, defects, or areas of improvement.
• Maintain detailed records of quality assessments, findings, and recommendations.
• Create and update quality documentation, including standard operating procedures.
• Investigate the root causes of quality issues and collaborate with relevant teams to implement corrective and preventive actions.
• Provide guidance and training to teams and employees on quality standards, best practices, and continuous improvement methodologies.
• Establish feedback mechanisms and channels for employees and customers to report quality-related concerns or suggestions for improvement.
• Prepare and deliver regular reports on quality performance, highlighting areas of success and areas requiring attention.
• Ensure that our processes and products adhere to relevant industry standards, regulations, and compliance requirements
• Drive a culture of continuous improvement by identifying opportunities to streamline processes and enhance quality.

Qualifications:

• Bachelor's degree or Master's degree in a relevant field (Quality Management, Business, Engineering, etc.)
• 5+ years experience in quality assurance or quality control, preferably in a similar industry.
• Prior Experience in a Lead role.
• Strong analytical and problem-solving skills.
• Proficiency in quality management tools and methodologies (e.g., Six Sigma, Lean, ISO standards).
• Excellent communication skills.
• Attention to detail and a commitment to precision.
• Ability to work collaboratively with cross-functional teams.
• Familiarity with quality management software and tools.

If you have a keen eye for detail, a passion for process improvement, and the ability to drive positive change, we invite you to apply. This role offers the opportunity to make a significant impact on our organization's quality standards and contribute to our ongoing success. Apply today to be a part of our quality-driven team!

About the Role

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include designing and implementing tests, debugging, and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

Responsibilities

Excellent command of Manual Testing and Automation Testing (Any tool).

Good knowledge of UI automation using Selenium or equivalent

Good knowledge in writing advanced SQL queries and data validation techniques Solid knowledge of SDLC and STLC concepts, Functional Testing

Fundamentals Good Experience of working in an Agile environment

and Expected skillset (Good to have)

Experience working with defect management tools like JIRA Well versed with all types of testing artifacts.

• Defining, implementing and executing regression and stress automation tests focused on embedded software and device firmware level
• Analyzing automation test results for failures, identifying issue trends and quantifying impact
• Isolating and reporting defects effectively quantifying customer impact and verifying fixes through regression testing and other test methodologies
• Working cross-functionally with other QA teams, Developers and Project Managers

Desired Candidate Profile

• BE– CS/ECE, MS, ME, MTech
• 2+ years of QA experience, preferably on consumer hardware/ software products
• Automation experience in modern scripting or compiled languages (Python, JavaScript, C etc.)
• Experience with hardware and/ or software development lifecycle processes
• Knowledge of Unix and Unix shell scripting
• Ability to communicate technical concepts to a non-technical audience
• Deep understanding of SQA methodologies and practices
• Ability to solve hard problems with creative and sustainable solutions
• Be detail-oriented and strive for the best product for our customers
• Self-motivated with the ability to drive features to delivery
• Should have strong hands on experience in developing applications
• Strong analytical and problem solving skills
• Excellent oral and written communication skills
• Good logical sense, strong technical skills and the ability to learn new technologies quickly    

QA Engineer

You will impact our users directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Your job will often require coordination between multiple Development, Product,  Operations and Business groups, so you get to experience a breadth of impact with various groups.

The ideal candidate must be detail oriented, obsessed with customer experience, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.

Position Overview

• You will be responsible for all testing of an entire project across various platforms
• You will own the development and execution of test plans and test cases for multiple features of an application
• You will develop and maintain testing strategies, including manual and automation testing.
• You will ensure comprehensive test coverage by working closely with the product and engineering teams to prioritize testing execution and report on test execution progress and results.
• You will participate in design and specification reviews, and use this information to design test plans.
• You will promote QA productivity through automation, tools, and other best practices.
• You will promote a culture of quality throughout the organization.

Basic Qualifications

• 3+ year of experience working as a Quality Assurance Engineer
• Experience in manual testing across android app, mobile web and desktop applications
• Bachelor's Degree
• Expertise in test methodologies and test processes.
• Ability to understand technical specifications and generate test cases from them
• Good in communicating with developers and technical leaders, even if they are remote.
• Strong organizational skills, ability to track multiple test executions simultaneously and synthesize the results
• Shows creativity and initiative to improve product coverage and effectiveness.
• Should be able to generate test reports and dashboards for management communication.