Project Coordinator

Key Responsibilities

·      Act as the primary coordination point between clients, vendors, and internal teams.

·      Coordinate with clients and vendors to understand requirements and ensure timely execution.

·      Schedule and coordinate client meetings, review meetings, demos, and follow-up discussions.

·      Maintain regular communication with clients and provide updates on ongoing activities.

·      Handle post-app support and coordinate with the relevant technical/support team for issue resolution.

·      Follow up with internal teams and vendors to ensure client concerns are resolved within the required timelines.

·       Manage and execute the client onboarding process, ensuring all required activities are completed smoothly.

·      Collect, verify, maintain, and organize client-related documents and records.

·      Coordinate with clients for completion of required documentation, forms, agreements, and other onboarding formalities.

Required Skills

·      Excellent communication and coordination skills.

·      Strong follow-up and relationship management abilities.

·      Good interpersonal and client-handling skills.

·      Ability to coordinate with multiple stakeholders simultaneously.

·      Good documentation and record-management skills.

·      Strong organizational and time-management skills.

·      Proficiency in MS Office / Google Workspace.

·      Ability to understand client requirements and coordinate with technical/internal teams.

·      Problem-solving attitude with a strong sense of ownership.

·      Ability to work under deadlines and manage multiple priorities.

Preferred Candidate Profile

·      Graduate in any discipline.

·      1–3 years of experience in Client Coordination, Client Success, Customer Support, Account Management, Operations, or similar roles.

·      Candidates with experience in EdTech, School ERP, SaaS, IT services, or software-based products will be preferred.

·      Should be comfortable communicating with clients, vendors, and internal teams through calls, emails, and meetings.

Job description:

IT Project Manager – Web Development & Technical Operations

Location: Hiranandani Estate, Thane, Maharashtra

Employment Type: Full-Time | Onsite

Working Days: Monday–Friday

Shift Timing: 11:00 AM – 7:30 PM IST

Experience: 2–6 Years

About the Role

We are looking for a highly organized, detail-oriented, and process-driven IT Project Manager to oversee projects across Web Development, QA, System Administration, and Paid Media teams.

The ideal candidate will be responsible for project planning, task allocation, timeline management, team coordination, quality control, and ensuring timely delivery of client requirements.

Key Responsibilities

• Manage projects from requirement gathering and planning through execution, testing, and final delivery.
• Create project plans, assign tasks, set priorities, and track deadlines, dependencies, and deliverables.
• Coordinate with web developers, QA testers, system administrators, and Ads teams to ensure smooth project execution.
• Ensure website requirements, designs, content, and other resources are finalized before development begins.
• Track bugs, QA feedback, website functionality, deployment schedules, and resolution of technical issues.
• Coordinate with system administrators on website uptime, security, server issues, downtime reporting, and production releases.
• Monitor paid media project deliverables, campaign setup, tracking requirements, reporting, and pending client approvals.
• Conduct daily team check-ins, review project boards, follow up on overdue tasks, and resolve blockers.
• Communicate project progress, risks, delays, and resource requirements to management and clients.
• Maintain project trackers, SOPs, checklists, and documentation to ensure accountability and consistency.
• Identify process gaps and implement improvements to increase team efficiency, quality, and turnaround time.

Requirements

• 2–6 years of experience in IT Project Management, Technical Project Management, Web Project Management, or a similar role.
• Experience coordinating cross-functional teams, particularly web development, QA, and technical operations.
• Working knowledge of website development, software testing, bug tracking, and deployment workflows.
• Basic understanding of server operations, website uptime, and incident management.
• Familiarity with Google Ads, Meta Ads, and campaign workflows is an advantage.
• Experience with Asana, Jira, Monday.com, ClickUp, Trello, or similar project management tools.
• Strong organizational, communication, problem-solving, and decision-making skills.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines with minimal supervision.
• Strong ownership, attention to detail, and a process-oriented mindset.

Key Performance Indicators (KPIs)

• On-time project delivery and task completion rates.
• Project turnaround time and reduction in overdue tasks.
• Quality of deliverables and reduction in recurring defects.
• Timely identification and resolution of blockers.
• Website deployment timelines and coordination of technical issues.
• Team productivity, accountability, and process adherence.
• Accuracy of project reporting and effectiveness of process improvements.

What We Offer

• Exposure to international projects and cross-functional technical teams.
• Opportunities to work across web development, QA, IT operations, and digital advertising.
• Professional growth in a collaborative, process-driven environment.

 Manage engineering projects from requirements gathering and planning through development, testing, release, and closure.  Create project plans, timelines, milestones, dependencies, and delivery schedules.  Coordinate with Engineering Managers, Tech Leads, Software Engineers, QA, Product Managers, and other stakeholders.  Track project progress, identify delays and dependencies, and drive corrective actions.  Facilitate sprint planning, daily stand-ups, sprint reviews, retrospectives, and other project ceremonies where required.  Maintain project trackers, RAID logs, action items, and status reports.  Identify and proactively manage project risks, technical dependencies, resource constraints, and delivery issues.  Communicate project status, risks, dependencies, and key decisions to leadership and stakeholders.  Coordinate releases and ensure development, QA, deployment, and business teams are aligned.  Manage scope changes and assess their impact on timelines, resources, and deliverables.  Ensure engineering deliverables meet agreed requirements, timelines, and quality standards.  Work with technical teams to understand project dependencies and translate them into actionable project plans.  Help resolve cross-team blockers and facilitate effective communication between technical and business teams.  Monitor resource allocation and work with engineering leadership to address capacity constraints.  Drive continuous improvement in project delivery processes and engineering collaboration. 

QA Project Manager

Location: Kochi, Kerala

Experience: 10–18 Years

Work Mode: Work from Office

Kerala based candidates preferrred

Role Overview

We are looking for an experienced QA Project Manager with 10–18 years of experience in software testing and quality assurance, including strong experience in project management within the QA domain.

The ideal candidate should have a strong QA/testing foundation combined with the ability to independently manage QA projects, delivery, resources, timelines, risks, stakeholders and releases.

This is not a pure QA/Test Lead position. The role requires proven experience in managing QA projects and driving end-to-end QA delivery.

Key Responsibilities

• Own and manage end-to-end QA projects from planning through release and closure.
• Define and execute QA project plans, schedules, milestones and delivery timelines.
• Manage QA resources, allocation, utilization and project priorities.
• Prepare project estimates, effort plans and resource requirements.
• Lead QA teams across multiple projects/workstreams.
• Monitor project progress, deliverables, dependencies, risks and issues.
• Drive SIT, UAT, regression, integration, system and release testing activities.
• Coordinate with Development, Business Analysis, Product, Business and other cross-functional teams.
• Manage client and stakeholder communication and provide regular project status updates.
• Own RAID management, risk mitigation and issue resolution.
• Track testing metrics, quality KPIs and project performance.
• Manage defect lifecycle and ensure timely resolution of critical issues.
• Coordinate with vendors and third-party teams where required.
• Ensure QA deliverables are completed within agreed timelines and quality standards.
• Support release planning, production readiness, go-live and post-release activities.
• Identify process improvements and drive QA best practices across projects.
• Provide leadership, mentoring and direction to QA team members.

Required Skills & Experience

• 10–18 years of overall IT experience, with significant experience in QA/Software Testing.
• Proven experience in QA Project Management / Project Management within the QA domain.
• Strong understanding of STLC, SDLC, Agile/Scrum and Waterfall methodologies.
• Experience managing QA teams and multiple workstreams.
• Strong experience in project planning, estimation, scheduling and resource management.
• Experience in stakeholder/client management.
• Strong experience in risk, issue, dependency and escalation management.
• Experience managing SIT, UAT, regression, integration and release activities.
• Strong reporting and project governance experience.
• Experience with tools such as JIRA, Azure DevOps, HP ALM, TestRail or similar.
• Strong communication, leadership and decision-making skills.

Preferred

• Experience managing enterprise QA projects.
• Experience working with distributed/onshore-offshore teams.
• Experience across banking, insurance, payments, retail, logistics or other enterprise domains.
• QA/Test management certifications such as ISTQB, CSM, PMP or equivalent are an advantage.

JOB DESCRIPTION – PROCESS COORDINATOR

JOB OVERVIEW:

We are looking for an active, smart, proactive, and client-focused Process Coordinator who can effectively manage core operations, coordinate with internal teams and clients, identify opportunities for process improvement, and contribute to business growth through smart cross-selling and solution-selling approaches.

The ideal candidate should have strong communication and coordination skills, take ownership of tasks, be proactive during meetings, and have the ability to manage multiple responsibilities efficiently.

Key Responsibilities:

• Manage and coordinate day-to-day core operational processes to ensure smooth and timely execution.
• Act as a key point of contact for clients, maintaining professional communication and ensuring their requirements are properly understood and addressed.
• Coordinate with internal teams to ensure tasks, deliverables, and client requirements are assigned and completed within timelines.
• Proactively participate in client and internal meetings, contribute ideas, ask relevant questions, and ensure important action points are captured.
• Prepare and circulate Minutes of Meeting (MOM) with clear discussion points, decisions, responsibilities, and deadlines.
• Assign tasks to respective team members and follow up regularly to ensure timely completion.
• Prepare and maintain daily, weekly, and monthly reports related to operations, tasks, client requirements, and team performance.
• Monitor ongoing processes and identify gaps, bottlenecks, and areas for improvement.
• Contribute proactively to process optimization and improvement initiatives to increase efficiency and productivity.
• Maintain accurate and updated CRM records, including client interactions, follow-ups, requirements, tasks, and status updates.
• Understand client requirements and proactively suggest relevant services, solutions, or value-added offerings wherever applicable.
• Identify opportunities for smart cross-selling and solution selling without compromising client relationships.
• Maintain regular follow-ups with clients and internal teams to ensure smooth project/process execution.
• Escalate issues, delays, or operational challenges to the concerned stakeholders in a timely manner.
• Ensure proper documentation and tracking of processes, tasks, meetings, and client communications.

Requirements& Qualifications:

.

• :Excellent verbal and written communication skills.
• Strong client handling and relationship management skills.
• Highly proactive, energetic, and solution-oriented approach.
• Strong coordination, task management, and follow-up skills.
• Ability to confidently participate and contribute in meetings.
• Good understanding of CRM processes and customer lifecycle management.
• Strong analytical and problem-solving abilities.
• Ability to identify opportunities for cross-selling and solution selling.
• Proficiency in MS Excel/Google Sheets, MS Office/Google Workspace, and CRM tools..
• Strong ownership, accountability, and attention to detail.