
Product Manager
at Seniority is India’s first shopping site for sr. citizen.
Seniority is India’s first dedicated shopping destination for senior citizens. Through a portfolio of thousands of products, we cater to both medical & lifestyle related needs of the elderly aiming to make their life easier and more independent. We currently operate through our e-commerce platform
(http://www.seniority.in/" target="_blank">www.seniority.in) and an experience zone in Pune. We are backed by the $3Bn RPG Group.
Position: Product Manager
Experience: B.E/B.Tech + MBA with min 3 yrs. work exp.
Location: Pune, Maharashtra
We are looking for an ambitious Product Manager to lead customer experience of our product. A
product manager at Seniority Ltd is at the centre of the unique user experience we are trying to build
for senior citizens and hence we expect the candidate to be obsessed with user experience and be
comfortable working in a dynamic environment
Roles and Responsibilities:
• Lead development of Mobile Apps from scratch
• Create and Lead Short term & long term customer experience roadmap
• Create Product Flows, Wireframes, and Prototypes
• Develop and explore new ideas, initiatives and products / services
• Conduct market research and analysis to validate new ideas at every stage
• Collaborate with the Engg., Design and other teams to take features from concept to production
• Build a strong e-commerce platform that combines a superior user experience supported with a
robust and scalable back end tech architecture
• Manage the entire product life cycle from strategic planning to execution & take key product
decisions which impact design, usability, retention, engagement & revenue
• Create a high quality user experience that drive increased customer loyalty and conversion rate
• Manage upgrades and progressive releases for existing products
Requirements:
• Track record of successful collaboration with a product development team or organization.
• Experience in user interface design, wireframes and prototyping for mobile platform
• Excellent communication, interpersonal and people management skills
• Strong business, analytical and problem-solving skills
• Meticulous attention to detail and ability to drive execution by taking ownership
• Should be a hustler with an entrepreneurial spirit and willingness to work in resource-constrained
start-up environment
• Understanding of how customer requirements are translated into meaningful stories and products
Good to have:
• Experience of working with a start-up/e-commerce company
• Experience working for any consumer internet companies

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Result expectation in terms of result areas and core activities
The Principal Engineer is responsible for defining, designing, and overseeing the implementation of complex software solutions. This role involves deep technical expertise, mentorship, and architectural guidance across multiple teams. The Principal Engineer also acts as a thought leader, influencing technology choices, best practices, and innovation within the organization.
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✔ Driving innovation and continuous improvements in software development practices.
✔ Providing technical mentorship and coaching to engineers across teams.
✔ Ensuring the successful delivery of high-quality software aligned with business requirements.
✔ Defining and maintaining coding standards, best practices, and governance frameworks.
✔ Collaborating with product management and other stakeholders to shape the technical roadmap.
✔ Identifying technical debt and implementing strategies to mitigate it effectively.
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✔ Leading DevOps, CI/CD, and automation to improve software delivery processes and efficiency.
Specialisation
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✔ Handling large data transformations and ensuring system efficiency under the required load conditions.
✔ Leading initiatives for modernizing the technology stack and implementing best practices.
✔ Ensuring that security, scalability, and maintainability are embedded into development processes.
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Key processes in the role
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✔ Cloud-native architecture, monolith and microservices-based development.
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✔ Engineering team satisfaction - based on feedback and collaboration effectiveness.
✔ Improvements in system performance, stability, cost-optimization, and security.
✔ Adoption of best practices and emerging technologies across teams.
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Experience - 1 - 3 years
Job Location - Vashi, Navi Mumbai
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· Lead a development team to implement product changes while working collaboratively with multiple stakeholders like Design, Sales, Operations & Management.
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· Analyze data to derive product & business insights and use them to strategize changes.
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· Be responsible for prioritization of features based on an assessment of business impact & effort.
· Report findings & periodic reviews with Management.
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· Result-driven, goal-oriented work ethic.
· Customer empathy, ability to think from the user's point of view.
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Specialization – Quality
Industry - BPO
Salary Increment - As per company policy
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Level – L 5
Location - Gurgaon
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- Ability to motivate and inspire new & existing Team mates
- Must have a strong eye for detail and a thorough understanding of client expectations
- Must display positive energy, service oriented attitude towards all teammates.
- Strong managerial, organizational, prioritization and leadership skills
- Solid language fluency required (enunciation, clarity and professionalism)
Job Description:
This role is responsible for:
- Client interactions
- Manage and develop improvement plans in liaison with other department(s)
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members.
- Manage Quality Team member and help them in performance improvement
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members
- Initiate KPI projects, Automation project, CJMs
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- To oversee risk management activities across the Program
- Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements. This includes a system of education and training to promote compliance awareness.
- Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
- Create and manage all reporting requirement for the program for both internal and external requirements
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- Participate in calibration sessions with Quality/Operations
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- Graduate or post graduate degree/diploma (10+2+3) in a any stream
- Excellent command over English (Verbal & Written)
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- Min 6 - 8 years of overall experience in Quality function
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- Basic Computer skills required
- Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
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Technical Competency |
Ideal Hiring Competencies |
Excel Skills |
Should be able to execute complex formulas, create presentable charts and in-depth knowledge of short cut keys |
Analytical Skills |
•Breaks down concrete issues into parts and synthesizes succinctly. |
Six Sigma BB |
BB Certified |
Presentation Skills |
Ability to explain the concepts of various trainings like Lean, 6 sigma, etc |
Decision making skills |
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Behavioral Competency |
Ideal Hiring Competencies |
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Influence |
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Client Focus |
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Identifying and addressing individual strengths and weaknesses, developmental needs and changing circumstances to enhance personal and organizational performance |
Conflict Management |
Preventing, managing and/or resolving conflicts |



