Product Manager

Join us at Springer Capital, a corporate inclusion training company dedicated to promoting diversity and equity within the workplace.

Our mission is to transform organizational cultures and achieve justice by creating environments where every individual is valued and feels a sense of belonging. Through providing training for workplace inclusion, understanding microaggressions, mitigating bias, and cultural literacy, Springer Capital seeks to eliminate bias and establish a just, fair working environment.

As a Remote Compliance and Audit Intern, you will be focusing on supporting our compliance and internal audit functions to ensure our operations meet regulatory standards and align with our ethical values. Your responsibilities will include reviewing internal processes, identifying potential compliance gaps, and assisting in the preparation of audit reports. Since compliance plays a critical role in safeguarding the integrity of our work, you will have the opportunity to collaborate with multiple departments across Springer Capital, gaining insight into both operational and strategic aspects of the organization.

🔧 What You’ll Do

• Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
• Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
• Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
• Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
• Maintain clear communication logs and support documentation.
• Be a voice of the customer, advocating for their success and experience.

👌 What Makes You a Great Fit

• You genuinely enjoy helping people and want to see them succeed.
• You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
• You’re curious, empathetic, and a strong communicator — especially in writing.
• You're comfortable engaging with people from diverse cultural and business backgrounds.
• You don’t mind watching session recordings to spot friction points — and suggesting improvements.

🌐 Nice-to-Have Skills (Not Mandatory)

• Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
• Prior experience in a SaaS startup, especially in a support, CX, or success role.

• Institute sales : Primary responsibility is to sell to schools and bring them onboard

o Tie up with schools and onboard them so that we can offer the Jodo plan to the parents in the school

o Negotiate and get into commercial agreements with schools

o Upsell our other payment products in the schools

• Stakeholder Management in Schools:

o Enable Jodo to liaison with the schools tied up with, for close to

everything from meeting the parents, to doing events etc.

o Forge a strong relationship with the school management and principal

and be their first port of call on anything to do with finances

• Team Building- Build a high quality sales team and lead it in that city

Data Scientist-

We are looking for an experienced Data Scientists to join our engineering team and

help us enhance our mobile application with data. In this role, we're looking for

people who are passionate about developing ML/AI in various domains that solves

enterprise problems. We are keen on hiring someone who loves working in fast paced start-up environment and looking to solve some challenging engineering

problems.

As one of the earliest members in engineering, you will have the flexibility to design

the models and architecture from ground up. As any early-stage start-up, we expect

you to be comfortable wearing various hats, and be proactive contributor in building

something truly remarkable.

Responsibilities

Researches, develops and maintains machine learning and statistical models for

business requirements

Work across the spectrum of statistical modelling including supervised,

unsupervised, & deep learning techniques to apply the right level of solution to

the right problem Coordinate with different functional teams to monitor outcomes and refine/

improve the machine learning models Implements models to uncover patterns and predictions creating business value and innovation

Identify unexplored data opportunities for the business to unlock and maximize

the potential of digital data within the organization

Develop NLP concepts and algorithms to classify and summarize structured/unstructured text data

Qualifications

3+ years of experience solving complex business problems using machine

learning.

Fluency in programming languages such as Python, NLP and Bert, is a must

Strong analytical and critical thinking skills

Experience in building production quality models using state-of-the-art technologies 

Familiarity with databases like MySQL, Oracle, SQL Server, NoSQL, etc. is

desirable Ability to collaborate on projects and work independently when required.

Previous experience in Fintech/payments domain is a bonus

You should have Bachelor’s or Master’s degree in Computer Science, Statistics

or Mathematics or another quantitative field from a top tier Institute

Job Description:

As a WordPress and PHP Developer , you will play a pivotal role in designing, developing, and maintaining high-quality websites and web applications for Texila. You will collaborate with cross-functional teams to ensure projects are delivered on time and exceed expectations. Your expertise in WordPress and PHP will be crucial in implementing robust, scalable, and secure solutions.

PHP and WordPress Developer Responsibilities:

Collaborate with the UI/UX and internal teams to develop custom WordPress themes, plugins, and functionality that align with project requirements.

Write efficient, maintainable, and secure PHP code for both front-end and backend development.

Customize and extend existing WordPress themes and plugins to meet needs.

Integrate third-party APIs and services to enhance website functionality and user experience.

Optimize websites for speed, performance, and SEO, and ensure they are responsive across different devices.

Troubleshoot and resolve issues related to WordPress, PHP, and other web technologies.

Stay up-to-date with the latest industry trends, technologies, and best practices in WordPress and PHP development.

Participate in code reviews, provide constructive feedback, and maintain coding standards within the team.

Collaborate with other developers, designers, and stakeholders to deliver high-quality projects on time.

Requirements:

WordPress developers with strong hold PHP development experience.

Bachelor’s degree in computer science or a similar field.

Proven work experience (6+ YEARS) as a WordPress developer and PHP.

Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.

Knowledge of code versioning tools 

Experience working with debugging tools such as Chrome Inspector and Firebug.

Good understanding of website architecture and aesthetics.

Ability to manage projects and meet timelines 

Location: Coimbatore

Software Languages: Advanced knowledge of JavaScript, C#, ASP.Net and SQL Server.

Job Responsibilities:

• Gain a clear understanding of customers' businesses and requirements;
• Plan execution methodology and identify fulfillment plan to address the requirements;
• Full lifecycle application development
• Designing, coding and debugging applications.
• Software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis
• Support, maintain and document software functionality
• Programming analytical skill with highly logical and analytical approach
• Manage documentation by working with other teams and consolidating all required types of reports for future use and test case scenarios.
• Ability to visualize data, concepts and work flows to create diagrams, charts and illustrations to supplement documentation.
• Maintain quality service by establishing and enforcing organization standards.
• Maintain professional and technical knowledge by benchmarking state-of-the-art practices.
• Timely reporting to provide visibility of performance to goal.
• Be data driven and flexible to changes with a natural passion for problem solving.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Key Skills required: 

• 4+ years of rich experience in the software development with advanced knowledge of JavaScript, C#, ASP.Net and SQL Server.
• A self-starter with the ability to work independently and as part of a team.
• Ability to work well in a results oriented environment with firm deadlines;
• Ability to perform multiple tasks effectively while being results-driven and patient
• Able to work both independently and as part of a team
• High degree of attention to detail and trustworthiness
• Strong analytical skills
• Capable of making timely, independent decisions
• Excellent oral, written and interpersonal communications skill
• Ability to think outside the box and generate and implement new ideas.
• Natural interest in team building and leadership with coaching/training skills.
• Excellent organizational skills

Selected intern's day-to-day responsibilities include:

1. Conducting market research and analysis to identify potential business opportunities

2. Creating and delivering presentations to potential clients and partners

3. Identifying and contacting potential clients and partners, and following up with leads

4. Assisting with creating sales collateral, such as brochures and presentation

5. Maintaining and updating customer and prospect databases, tracking key metrics, and reporting on performance

6. Staying current with industry trends and best practices, attending conferences and networking events, and sharing knowledge and insights with the team

7. Completing administrative tasks as needed, such as scheduling meetings, organizing files, and managing project timelines