Product Designer Top b2c product company only

About The Company

Opening for IT MNC Company

Role: Talent Acquisition (Specialist / Manager)

Job Location : Andheri East ( Chakala)

Exp : 4 to 12 years

Working Days: 6 Days a Week

Key Responsibilities

Desired Skills

4-12 years of experience in HR with major exposure in Talent

Acquisition, preferably in the IT industry.

• Bachelor’s or Master’s degree in Human Resources (Mandatory)

Experienced- 3 Months experienced in any international outbound sales process.

Salary - 18k - 22k +Incentives

Timings - 10pm- 8am (Night shift) [ON-SITE]

Job descriptions

Handle about 15 - 30 inbound calls in a day, to assist US based clients in our travel process.

Responsibility

• Handle day to day inbound calls from US based clients.
• Assist clients in their train or flight ticket booking process.
• Advise and help client to choose cheapest mode of commutation.
• Resolve all queries of client related to travel journey.
• Provide each details of clients booking at their mail.

Perks

• Lucrative incentives upto 50k - 80k
• 24 paid leaves in a year
• 6days week offs in a months
• Leave on birthday (double payment if choose to work on birthday)
• Encashment of pending leaves at end of the year
• 15 comp offs

Eligibility

• Minimum 12th pass
• Great proficiency over English communication (Mandatory)
• Minimum 3 months of experience in any international sales outbound process

Job Description: Customer Service Executive (Hindi Voice Process)

Company: Hippdocloud Technologies

Location: Visakhapatnam

Experience: 0-1 year

Qualification: Any Graduate

Job Overview:

As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.

You will handle customer inquiries, resolve complaints, and provide information about company products and services.

The role involves communicating with customers primarily through voice calls.

Responsibilities:

Handle incoming customer calls and provide assistance in a professional and courteous manner.

Address customer inquiries, complaints, and provide appropriate solutions.

Maintain accurate and detailed records of customer interactions and transactions.

Collaborate with team members and other departments to ensure customer satisfaction.

Stay updated on company products, services, and policies to provide accurate information to customers.

Follow communication scripts and guidelines to ensure consistent and effective customer interactions.

Identify and escalate priority issues to the appropriate department or supervisor.

Provide feedback and suggestions for process improvements to enhance customer experience.

Requirements:

Fluency in Hindi and Telugu languages is essential.

Excellent verbal and written communication skills in Hindi.

Strong customer service orientation and problem-solving skills.

Ability to handle customer inquiries and complaints with empathy and professionalism.

Basic computer skills and familiarity with CRM systems.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Prior experience in customer service or call center roles is preferred but not mandatory.

We are looking to hire a skilled WordPress developer to design and implement attractive and functional websites for our clients. You will be responsible for both back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.

WordPress Developer Responsibilities:

• Meeting with clients to discuss website design and function.
• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.

• 1.Sales Consultants:

Responsibilities:

• Interact with clients to understand their travel requirements and preferences.
• Present and promote our holiday packages and services effectively.
• Close sales and achieve monthly targets.
• Build and maintain strong client relationships to ensure repeat business.

Requirements:

• Excellent communication and negotiation skills.
• Proven track record in sales or customer service.
• Passion for travel and knowledge of tourist destinations.
• Ability to work in a fast-paced environment.

• 2. Tele Marketing Executives:

Responsibilities:

• Reach out to potential clients via phone calls to introduce our services.
• Schedule appointments or follow-ups for the sales team.
• Maintain accurate records of calls and customer details.
• Requirements:
• Strong communication skills with a pleasant telephone manner.
• Previous experience in telemarketing or customer service preferred.
• Goal-oriented and self-motivated.
• Ability to handle rejection positively and persistently.

• 3. Business Development Executives:

Responsibilities:

• Identify and prospect potential clients through various channels.
• Develop and implement strategies to expand our client base.
• Requirements:
• Strong networking and relationship-building skills.

Preferred Candidate Profile:

• Candidates residing in or near

for sales and tele ( Koramangala or travelable distances) for BD ( Koramangala, hebbal, Whitefield)

• Immediate availability for joining.
• Enthusiastic individuals with a passion for sales and customer service.
• Ability to complete the target.

Perks and Benefits:

• Attractive salary package with lucrative incentives.
• Comprehensive training and development programs.
• Opportunity for career growth and advancement.
• Exciting incentives based on performance.
• PF and other benefits.

• Bridging the gap between end-users and business team
• Gap Analysis for the entire process life cycle to streamline the TAT
• Data Analysis for the marketing campaigns, loan disbursement and ad-hoc search engine optimization lead management
• Liasioning with the customer service team to help resolve any borrower queries
• Working with Inside Sales, Customer Service, and Operations Teams to facilitate a smooth working between the stakeholders in all modes of communication

Desired Candidate Profile

• Graduation from Tier- 1/Tier- 2 institute
• 1.5 to 2 years of experience in a multi-stakeholder environment building relationships with internal and external stakeholders in fin-techs, banking, or broader financial services
• Experience in data analysis (Dashboards)
• Good problem articulation & problem-solving skills
• Advanced knowledge in MS Excel and PowerPoint
• Good presentation and communications skill