Principal Engineer / Product Engineer

About GIGL

Location: Remote

Job Type: Contract

We are seeking a talented and creative video editor to join our team and help produce engaging content for our YouTube channel. The ideal candidate will have experience working with a variety of video editing software, strong attention to detail, and the ability to work efficiently under tight deadlines.

Responsibilities:

• Edit and assemble raw footage into cohesive, visually appealing videos
• Add graphics, music, and other elements to enhance the final product
• Collaborate with the rest of the team to ensure that videos meet the desired creative vision and goals

Requirements:

• Tool Proficiency in Adobe Premiere Pro, Adobe photo Shop, After Effects, Final Cut pro, DaVinchi resolve or similar video editing software
• 2+ years of experience as a video editor
• Strong portfolio of work demonstrating your editing skills
• Excellent communication and collaboration skills
• Ability to work independently and manage your own workload
  
  Apply who can create this type of similar Content:

1. https://www.youtube.com/watch?v=Fe2iQ1f-IYE">https://www.youtube.com/watch?v=Fe2iQ1f-IYE
2. https://www.youtube.com/watch?v=v2OYxD_7uuI&;t=40s">https://www.youtube.com/watch?v=v2OYxD_7uuI&;t=40s
3. https://www.youtube.com/watch?v=gHXaUDx7P0Y">https://www.youtube.com/watch?v=gHXaUDx7P0Y

Job type- Full-Time (15,000-30,000)

Part-time

If you are passionate about video editing and are looking to be a part of a dynamic team, we encourage you to apply for this exciting opportunity. Please include a resume, cover letter, and a link to your portfolio in your application.

• Job Title:- Marketing Executive
• Location:- Bhuj or Gandhidam
• Basic work territory:- Kutch                                                       
• Marketing industrial plastics piping systems.

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

• 5 years professional experience writing full-stack REST-based applications.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• 2-4 years of experience working with reactJS.
• Thorough understanding of the core principles of ReactJS.
• Prior experience with popular React.js workflows (such as Flux or Redux).
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Knowledge of Spring Boot, Spring Security, Spring JPA & Hibernate.
• Experience working with SQL and NoSQL databases.
• Adopted opinionated Restful web services design patterns.
• Knowledge of Application containerization technologies, including Dockers, Kubernetes , and cloud-vendor implementations (AWS, Azure, other).
• Ability to pick up and learn new technologies quickly.
• Strong verbal and written communication skills.

• Meeting with technology managers to determine application and website requirements.
• Upgrading existing .NET websites and applications.
• Analyzing system requirements and delegating development tasks.
• Developing technical specifications.
• Writing scalable code for .NET software applications.
• Reviewing and debugging .NET applications.
• Providing support for junior developers.
• Deploying functional websites, programs, and applications.
• Drafting software and application operating procedures.
• Training junior staff.

• Bachelor’s degree in computer science or information technology.
• Previous experience as a .NET developer.
• High-level managerial skills.
• Knowledge of .NET languages including C#, Visual Basic.NET, C++/CLI, J#, and JScript.NET.
• Proficient with front-end development languages including JavaScript, HTML5, and CSS.
• Ability to project manage.
• Excellent problem-solving skills.
• Good verbal and written communication skills.

Summary
 

Genesys is looking for an experienced Salesforce CPQ developer with strong experience in Salesforce CPQ, billing, and platform related technologies. This role is responsible for providing overall mentorship regarding strategies and techniques for the CPQ and billing product solutions. Will be working closely with Business and IT Go-To-Market team members to detail and ensure product solutions support business needs, follow strong best practice principles, use system resources efficiently and integrate cleanly with the UI and server components of Salesforce CPQ. The candidate is expected to have solid experience in implementing new Salesforce CPQ and billing solutions and migrating from legacy CPQ solutions to Salesforce CPQ & billing. The candidate will be customer focused, highly collaborative and constantly seek input to ensure success. The candidate should be ready to get their hands dirty and jump in and troubleshoot/modify CPQ configurations, write code/troubleshoot if necessary (Apex, Visualforce, Lightning Components, front end web technologies & data migration).

Responsibilities

• Technical design and implementation of Quote to Cash solutions using Salesforce CPQ and billing
• Create proof of concepts (POCs) and build prototypes quickly to evaluate the mapping of custom CPQ functionality to Salesforce CPQ
• Design technical solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meet business requirements
• Be recognized as a technical & functional specialist in CPQ and Billing
• Optimization of solutions through an understanding of business needs and technology capabilities
• Pro-actively identify opportunities for automation, process & design improvements
• Serve as a solution technical lead to ensure deliverables for Salesforce.com projects are done in line with best practices and strategic platform direction
• Individual contributor with comprehensive knowledge of the Salesforce platform, including technical and functional capabilities; ability to execute on highly complex or specialized projects.
• Oversight of multiple vendors involved with Salesforce configuration and development work
• Participate in the development of best practices, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling
• Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors
• Document as-is and participate on code review. Present complex solutions options and benefits to key technical program stakeholders.
• Collaborate with Salesforce architect to ensure Salesforce development teams follow best practices when programming or documenting solutions.
• Maintain up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.

Required Qualifications:

• Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field
• 4 + years of Experience in solutioning and designing full stack solutions using Salesforce Platform
• 1 + years of Experience in solutioning and designing Salesforce CPQ and Billing solutions
• 1 + years of Experience in designing and developing solutions on Salesforce Lightning Platform 
• 1 + full cycle implementations of Salesforce CPQ and billing solutions including ownership of technical solution design
• Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs
• Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, seasonal licensing, amendments, extensions, co-terming and renewals
• Solid experience in data migration strategy, tools and processes to migrate data between custom CPQ and billing systems to Salesforce CPQ and billing
• Experience with quote document generation and integration with DocuSign
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

Preferred Qualifications:

• Salesforce Certified Administrator
• Salesforce Certified Sales Cloud Consultant and Salesforce Certified Service Cloud Consultant
• Salesforce Platform Developer Certifications
• Salesforce Certified CPQ Specialist

Covid-19

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 

About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit http://www.genesys.com/">www.genesys.com.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.