Paid Marketing Executive

Strong Senior Product Manager — Vertical Products (Fintech, Growth & Conversion) Profile

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Mandatory(Experience 1)- Must have 7+ years of product management experience, with the most recent 3 years spent owning a consumer-facing product surface (app, web funnel, onboarding, checkout, or equivalent B2C surface

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Mandatory(Experience 2)- Must have a metric-backed track record improving numbers — owned numbers, a steady experimentation cadence (A/B tests, rollouts, readouts), and comfort with analytics: funnels, cohorts, drivers, causal reasoning, measurement hygiene

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Mandatory(Experience 3)- Must be fluent with AI — active, habitual use of AI tools (ChatGPT, Claude, Gemini, Perplexity, or equivalent) in daily product practice

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Mandatory(Stakeholder Mgmt)- Must be able to act as the primary link between business leaders, tech teams, design teams and external partners — communicating roadmap, priorities, trade-offs, and performance readouts to senior stakeholders

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Mandatory(Product Writing & Agile Delivery) - Must have strong product writing — problem briefs, PRD-lite/user stories, experiment plans, decision logs — and deep working command of Agile frameworks and tools

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Mandatory(Company) - Must be from Top B2C product company (FinTech , InsuranceTech is the priority)

Candidate must be from the SaaS industry only.

Minimum 7 years of on-field enterprise sales experience in India.

Strong experience in complex IT / SaaS / CPaaS / AI solution selling.

Consistent achievement of ₹10 Cr+ annual revenue targets in the last 2–3 years.

Experience selling into Healthcare and Fintech/BFSI sectors.

Experience managing 2–5 on-field sales professionals, along with working as an Individual Contributor.

Ability to independently generate pipeline, close enterprise deals, and grow existing account.

Roles & Responsibilities:

• Providing timely and effective technical support to customers via various channels such as phone, email, chat, or in-person.
• Address customer inquiries, concerns, and issues regarding products or services.
• Guide customers through troubleshooting steps to diagnose and resolve technical problems.
• Analyze customer issues to determine root causes and provide effective solutions.
• Escalate complex technical issues to higher-level support or development teams when necessary, ensuring timely resolution.
• Develop a deep understanding of the company's products or services to effectively assist customers.
• Stay updated on product updates, features, and enhancements to provide accurate information to customers.
• Communicate technical information to customers in a clear and understandable manner, avoiding technical language when not necessary.
• Provide regular updates to customers regarding the status of their technical issues and expected resolution times.
• Ensure that customer inquiries and issues are handled with high quality and professionalism.
• Collaborate with cross-functional teams such as sales, product development, and quality assurance to communicate customer feedback and improve products and services.
• Assist in training new team members on product knowledge and support processes.
• Stay updated on industry trends, technologies, and best practices related to technical support.

Requirements

• Job Location: Jaipur, Rajasthan
• Experience: Fresher

• Bachelor’s degree in computer science, computer engineering, or related field.
• Experience working with ruby on rails as well as libraries like Resque and RSpec.
• Ability to write clean ruby code.

• Bachelor's degree in Engineering field
• 10+ years relevant work experience, including technical program management or equivalent management experience in a mid- to large-sized Financial Technology firms or Payment’s technology divisions running complex software development programs with multiple stakeholders for at least 5 years.
• 3+ years of experience as a People Manager, managing a team of 40 to 50 members, inclusive of building and growing the team.
• Broad experience, across functional and technical areas, designing, developing, deploying, and maintaining large scale projects in BFSI Domain.
• Looking for professionals who have started their career into Development and Coding; have grown into Tech Lead roles followed by further transition into Project Management roles under BFSI domain.
• Should have entirely owned the product development from start to end, i.e., inception to implementation. Someone who has worked on end-to-end implementation/development will be apt for this role.
• Should be an expert in stake holder management, negotiating the requirement with the product team and understanding the timeline, team size, and the budget of the project.
• Must also analyze requirements Vs the timeline.
• Should be able to help interact with the architects meaningfully and gain knowledge of what infrastructure, the technology, APIs to use, front-end dependencies, solutions, and integration across the organization, the candidate should understand the business requirement and how to implement it technically. Accordingly, they will be able to plan and deliver.
• Working expertise in Agile, Jira, and Cloud is mandatory. Agile Safe is essential.
• Exposure to running agile ceremonies, change or release management. ServiceNow and similar change management tools are highly considerable.
• Working experience with microservices, API servers, Mobile and Web Application Development is a must.
• Prior experience with CI/CD software development process

Business knowledge

• The person must have knowledge in at least one domain, i.e., Credit Cards, Lending, Investment, and Insurance.
• Such domain knowledge and experience should be from the recent one and not from the earlier stages of the career.

• 3-12 years Senior level candidate should run department Independently.
• Should have hands on coding experience in Core Java, JSP, Servlets, JQuery, JavaScript, J2ee, Spring, Hibernate, TypeScript,  Angular 2/6/9, HTML, CSS3
• Microservices, CICD, Devops experience would be preferred.
• Release management
• Prepare detailed plan for the release, identify and manage risks
• Estimate time, effort and resources required for assignments
• Organize, delegate, track and coordinate team activities
• Provide visibility to senior leadership through regular updates
• Effective Interaction with Product Management, Domain experts on engineering related issues
• Design and development of subsystems and modules as per specifications
• Ensure team availability and responsiveness to production issues