PCB Design

This is a full-time on-site role located in Delhi, India for a Frappe Developer at MyMoneyMantra. As a Frappe Developer, you will be responsible for developing and customizing ERPNext applications using Frappe framework. Your day-to-day tasks will include designing, coding, testing, and deploying software applications, as well as collaborating with cross-functional teams to deliver high-quality solutions.

 Qualifications

1-Proficiency in ERPNext/ Frappe framework development

2-Experience in customizing ERPNext applications and modules

3-Strong knowledge of Python programming language

4-Understanding of web technologies such as HTML, CSS, and JavaScript

5-Ability to work collaboratively in a team environment and communicate effectively

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or a relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

Technical Overview:

● You will be expected to design, develop and maintain large-scale complex backend web applications.

● You will be expected to rapidly learn and apply relevant new technologies.

● You will be having a high level of interaction with business and product stakeholders.

● You will be working on the entire web application stack, which includes:

      o Web server hosting

      o RESTful communication

      o Message brokering

      o Backend application layer, which includes the service and domain layers

     o Data layer for persistence or caching

● You will be participating in an agile software development cycle, which includes:

     o Design

     o Development

     o Code Review

     o Unit and Integration Testing

     o Release

● As a Staff Engineer, you will be expected to contribute to design, code review, refactoring, and project management.

● You will be exposed to the following technologies:

     o Web application frameworks: Ruby on Rails, Node.js, Java Play, Vert.x, AIOHTTP, AWS Lambda

     o Languages: Ruby, Java, Kotlin, Javascript, Python

     o Data stores: PostgreSQL, Aerospike, Redis, Amazon Redshift

     o Communication: HTTP, Amazon SQS, Sidekiq, Amazon SNS

     o Server Management: Amazon ECS, Docker

Product Overview:

You will be contributing to products concerning both customers and partner drivers.

Product sectors include:

1) Growth: You’ll build tools to help boost user growth on the platform including our industry-best driver onboarding, training and certification system, referral system, and lead management models.

2) Lifecycle Management: Build tools to help users engage with the platform better, which include rewards and recognition modules, subscription services account management tools, partner and customer wallets and payout modules, and churn detection systems among others.

3) Transaction Experience: You’ll help deliver the most delightful booking experience to our customers and drivers. As part of this team, you’ll be responsible for our core booking system, pricing and payment

systems, location tracking and filtering services, fraud prevention systems, and in-app ticketing and support among others.

4) Fulfilment: As part of the fulfillment team, you’ll work on systems that ensure a high degree of ride fulfillment on the platform. Tools include allocation methodologies and systems, dynamic pricing, dynamic partner routing, and partner re-activation tools among others.

5) Enterprise Solutions: You’ll help Porter’s enterprise customers achieve delivery excellence. You’ll build tools for contract management, fleet management, fleet and route optimization tools, alerting and monitoring tools, and analytics suite among others.

Glint is a technically driven hyper local auto care service company that ensures doorstep car maintenance to the customer through monthly based subscription. At present, Glint has served around 1.5+ Lakhs orders with 1000+ monthly subscriptions.

At Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.

After a successful operation in Chennai, we are launching next in Coimbatore. 

We are currently looking for a Customer Success Executive, Coimbatore.

What will you do at Glint?

Customer Success Executive are the main interface for the clients with Glint You will work closely with the client to build relationships with all relevant stakeholders as a trusted partner. You must have a strong understanding of our Customer’s business objectives and the ability to identify and articulate how our solution supports achievement of the Customers’ strategic business goals. You will be responsible to drive value at every juncture of the client's journey- from on-boarding to expansion to renewal to prevention of churn. 

• Work closely with the customer to ensure effective and efficient on boarding and drive greater usage/adoption over time
• Maintain a deep understanding of our solutions and content and educate clients about the most relevant features/functionality of our service offering.
• Effective, timely and accurate client communications, establishing and reviewing key performance indicators, and active positive engagement
• Developing efficient and effective management plans for clients renewals and up-sells of services.
• Serve as the voice of the client and provide internal feedback to Product, Engineering and other teams on how we can better serve our clients
• Support the resolution of delivery, implementation or technical issues Perform other duties as assigned
• Monitor clients usage throughout their lifecycle to not only identify and prioritize at-risk accounts but also ways to mitigate churn 

What we’re looking for:

• Consistent performer who handles stressful situations and deadline pressures.
• Experience of 1-2 years of experience in B2C services, Customer Success, Account Management, Business Development, or another client-facing role
• Ability to multitask and experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
• Empathy with a knack for understanding what a customer really needs and why they need it
• Bachelor's degree in any business-related course is an added advantage.

Website: https://goglint.in/

Job Description:

We are looking for an experienced JavaScript developer who is proficient with React.js. The primary focus of the selected candidate would be on developing user interface components implementing and executing them following well-known React.js workflows (such as Flux or Redux). Also ensuring that these components and the overall application are robust and easy to manage. A commitment to collaborative problem solving, sophisticated design, and quality products are important.

Responsibilities:

• Developing the latest user-facing features using React.js
• Designing a modern highly responsive web-based user interface
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Learn and understand user interactions
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Coordinating with various teams working on distinct layers
• As a React.js Developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive. 

Technical skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Prior experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with more current specifications of ECMAScript
• Prior experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Familiarity with HTML / CSS
• GIT experience is a plus
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization

YRG Care

Established in 1993, Y.R. Gaitonde Centre for AIDS Research and Education (YRG CARE) is a premier non-government organization providing comprehensive HIV services in India. Its objective is to provide prevention, care, support and treatment services for people living with HIV/AIDS, to prevent new infections, and to ensure that patients and their families are treated with dignity. It is one of the sub-recipients of Johns Hopkins University (JHU) for the ACCELERATE program, a five-year program supported by United States Agency for International Development (USAID) in India.

Job description:  

• Review and analyse system specifications
• Collaborate with QA Engineers to develop effective strategies and test plans
• Execute test cases manual and analyse results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• Devise procedures to inspect and report quality issues
• Development of flow documents of individual modules for Documentation and QA purposes
• The tracking of tasks will be managed via the tool JIRA and the report generated from the tool will substantiate the invoice. Invoice to be produced weekly

Basic experience developing web applications using Cake PHP or other MVC framework

Strong PHP skills with any MVC Framework -Cake PHP / Laravel / Yii / Code ignitor, etc.

Strong MySQL, AJAX, jQuery, HTML & JavaScript skills

Experience integrating Payment Gateway and third-party PHP libraries is preferable

Work alongside a broader team with a focus on Design, UX, Optimization, Back End processes, DevOps Efficiency with the goal of delivering high-quality projects using the latest tech stack. A keen eye for detail, along with a passion to deliver quality, customer-focused solutions is absolutely essential.

Championing Web Development: You will be responsible for handling web development from ideation to production.

Collaboration with product manager and other developers, owning a large part of the process from problem understanding to shipping the solution.

Contribute best-in-class programming skills to develop highly innovative, consumer-facing web products.

Desired Profile

Great skills in PHP MVC frameworks like Laravel, CodeIgniter, etc.

Extensive Experience in API integration and development is required.

Experience in jQuery and AJAX.

Working knowledge of web technologies including HTML, and CSS is required.

Basic understanding of version control systems like Git and SVN.

Experience working with AWS or any other Linux Cloud Servers is a huge plus.

Passionate about writing clean, efficient, and maintainable code.

Strong analytical and debugging skills and experience building consumer systems at scale.