Sales Executive

CRM Application Support Engineer

1. Position Summary

We are looking for a skilled CRM Application Support Engineer to provide L1/L2 application support and assist with enhancements across our enterprise CRM ecosystem comprising Microsoft Dynamics 365, Azure cloud services, Sitefinity CMS, and IVR/Chat platforms. The role involves handling day-to-day user tickets, monitoring system health, executing routine maintenance tasks, and supporting the Senior Specialist in delivering change requests and platform improvements.

This role supports Australia-based operations during extended business hours (0800–2000 AEST, Monday through Friday) on a rotational basis with the Senior Specialist, with weekend on-call availability for critical incidents.

2. Key Responsibilities

A. Microsoft Dynamics 365 (D365) Support

• Handle L1/L2 user issues and tickets on D365, performing initial diagnosis, troubleshooting, and resolution within SLA timelines.
• Assist in implementing enhancement requests and change requests under the guidance of the Senior Specialist.
• Monitor Power BI report health and escalate data discrepancies or report failures for resolution.
• Troubleshoot basic Unified Service Desk (USD) user issues and configuration queries.
• Log and track support tickets with Microsoft for product-level issues, following up to ensure timely resolution.
• Execute sample data migration tasks for UAT testing under defined procedures and quality checklists.
• Support quarterly Data Quality Analysis by running data extraction scripts, compiling reports, and flagging anomalies.
• Monitor scheduled jobs (workflows, batch processes) and take corrective action or escalate failures as per runbook procedures.
• Assist in POC development and survey configuration activities within D365.

B. Azure Portal Support

• Monitor Azure Web Jobs for execution status and troubleshoot failures using logs and diagnostics.
• Support API and Logic Apps operations by monitoring execution history, identifying errors, and implementing fixes for known issues.
• Execute routine SQL Database maintenance tasks including backup verification, index rebuilds, and basic query troubleshooting.
• Monitor Azure App Service health metrics, restart services when needed, and escalate persistent issues.
• Assist in preparing resource consumption reports and validating Azure billing data.
• Log support requests with Microsoft Azure support and provide required diagnostic information.

C. Sitefinity CMS & Portal Support

• Provide first-line support for Sitefinity portal issues including chat functionality, content display, and user access problems.
• Assist with CRM portal connector licensing renewals and re-synchronization processes.
• Implement minor Sitefinity admin configuration changes as directed (user roles, content updates, widget configurations).
• Coordinate with Sitefinity vendor support for bug reports and product issue escalation.
• Perform routine Sitefinity database checks and maintenance tasks.

D. IVR & Chat Support

• Provide first-line troubleshooting for IVR issues impacting CRM integrations and customer-facing call flows.
• Assist in implementing CRs and enhancements to IVR/Chat configurations as they relate to CRM workflows.
• Coordinate with the Live-Assist support team on issue escalation, providing detailed diagnostic information.

E. Change Request Support

• Support the delivery of Change Requests (CRs) by executing assigned development, testing, and deployment tasks.
• Maintain accurate time logs and effort tracking for CR work within the engagement model.
• Assist in preparing CR documentation including technical design notes, test cases, and deployment checklists.

F. Operational Duties

• Provide rotational shift coverage within the 0800–2000 AEST operational window.
• Maintain and update technical documentation including runbooks, known-issue databases, and resolution logs.
• Participate in knowledge transfer sessions and cross-training activities to ensure team redundancy.
• Contribute to weekly/monthly operational reporting on ticket volumes, resolution metrics, and system health.

3. Required Qualifications & Skills

Education

• Bachelor’s degree in Computer Science, Information Technology, or equivalent.

Technical Skills

• 2–5 years of experience in Microsoft Dynamics 365 CRM support including entity customization, workflows, business rules, and basic plugin troubleshooting.
• Familiarity with Azure Portal services including Web Jobs, Logic Apps, App Services, and Azure SQL Database.
• Basic to intermediate Power BI skills for report monitoring and troubleshooting.
• Working knowledge of SQL for writing queries, analyzing data, and basic performance troubleshooting.
• Exposure to Sitefinity CMS or similar content management systems.
• Basic understanding of IVR and chat platforms and their integration with CRM systems.
• Experience with ITSM tools (ServiceNow, Jira, or similar) for ticket logging and tracking.
• Understanding of ITIL concepts for incident and problem management.

Soft Skills

• Strong attention to detail and systematic approach to issue diagnosis and resolution.
• Good written and verbal communication skills for ticket documentation and client interactions.
• Ability to work in a shift-based model and manage priorities across multiple technology domains.
• Team player with a willingness to learn, take ownership, and support senior team members.
• Proactive in identifying recurring issues and suggesting preventive measures.

4. Preferred Qualifications

• Microsoft Certified: Power Platform Fundamentals (PL-900) or Dynamics 365 Fundamentals (MB-910).
• Microsoft Certified: Azure Fundamentals (AZ-900).
• ITIL v4 Foundation certification.
• Prior experience in application support for clients in the APAC or Australian time zone.
• Familiarity with DevOps tools and CI/CD pipelines for CRM deployments.

5. Key Performance Indicators (KPIs)

• First-call resolution rate and adherence to L1/L2 ticket SLAs.
• Accuracy and timeliness of ticket documentation and escalation.
• Reliability of monitoring activities (scheduled jobs, Azure services, portal health).
• Quality of support provided for CR delivery tasks.
• Client feedback and responsiveness scores.
• Effective utilization within the monthly engagement framework.

Job Details

- Job Title: Regional Sales Manager

- Industry: SAAS

- Function: Sales/Business Development

- Experience Required: 7-12 years

- Employment Type: Full Time

- Job Location: Mumbai

- CTC Range: Best in Industry

Preferred Skills: Excellent Communication & Stakeholder Management, Solution Selling & Negotiation, Enterprise Selling, Revenue Ownership, Pipeline Control, Team Scaling

Criteria:

• Candidate must be from the SaaS industry only.
• Minimum 7 years of on-field enterprise sales experience in India.
• Strong experience in complex IT / SaaS / CPaaS / AI solution selling.
• Consistent achievement of ₹10 Cr+ annual revenue targets in the last 2–3 years.
• Experience selling into Healthcare and Fintech/BFSI sectors.
• Experience managing 2–5 on-field sales professionals, along with working as an Individual Contributor.
• Ability to independently generate pipeline, close enterprise deals, and grow existing account.

Job Description 

Role: Regional Sales Manager – West & South, India

Base Location: Mumbai

Experience: 7–12 Years

Annual Quota (2026): ₹3–5 Crores

Role Overview

We are looking for a high-performing on-field sales leader to drive revenue across West and South India.

This is a hands-on role:

• Initially an individual contributor (own selling)
• Within 6–12 months, build and manage a team of 2–4 on-field sales reps

The role requires strong experience in complex IT / CPaaS / Conversational AI solution selling, enterprise stakeholder engagement, and consistent revenue achievement.

Key Responsibilities

• Drive regional revenue across Mumbai, Pune, Bangalore, and surrounding territories.
• Own direct sales initially and close enterprise deals independently.
• Develop and execute regional sales strategy aligned with company goals.
• Identify and close opportunities in Hospitals, Clinics, Fintech, and D2C sectors.
• Lead solution-led sales engagements including architecture discussions, integrations, and PoCs.
• Manage both hunting (new acquisition) and farming (account growth).
• Hire and manage a team of 2–4 on-field sales professionals.
• Maintain strong pipeline visibility and accurate forecasting.
• Drive negotiations, pricing discussions, and contract closures.
• Travel extensively across customer locations and company offices.

Ideal Candidate Profile

• 7+ years of on-field enterprise sales experience in India.
• Proven expertise in complex IT / SaaS / AI / CPaaS solution selling.
• Strong experience selling into Healthcare and BFSI/Fintech sectors.
• Ability to engage CXOs, Marketing Heads, IT Leaders, and Operations teams.
• Consistent achievement of ₹10 Cr+ annual targets in recent years.
• Experience managing small sales teams (2–5 reps).

Preferred Background

• Small to mid-size IT Services / AI companies

Join Trisetra AI and help redefine how contractors design and visualize bathrooms using advanced 3D and AI technology. We're looking for a Computer Graphics Engineer passionate about building real-time, interactive 3D experiences that bring code-compliant design to life for thousands of users.

What You'll Do:

• Build and optimize performant 3D web applications using technologies like Three.js and WebGL.​
• Develop new rendering and visualization features for our AI-powered bathroom design platform.​
• Collaborate with backend and optimization engineers to deliver seamless user experiences and accurate, interactive design simulations.​
• Work directly with design founders; your ideas and code will shape our next-generation product used across India and the US.​

What We're Looking For:

• Strong experience with JavaScript and modern web frameworks; proficiency in Three.js or WebGL is a must.​
• Solid math and geometry skills (vectors, transforms, meshes).
• Track record of delivering clean, efficient, and scalable graphics code.
• Knowledge of UX/UI principles for technical design is a bonus.

Why Trisetra?

• 100% remote: Collaborate with world-class talent, learn from the best, and shape a global SaaS product, all from your preferred location.
• Competitive salary (₹7L–₹11L), flexible work hours, rapid career growth.
• Work using cutting-edge tech with founders who value innovation and code craftsmanship.​

Ready to build the future of 3D design? Apply now and join a mission-driven team making an impact!

Strong B2B SEO specialist, copywriter profile

Mandatory (Experience 1) - Must have 2+ years of experience in B2B SEO, content writing, or SEO-focused copywriting

Mandatory (Experience 2) - Must have strong working knowledge of SEO principles, including keyword research, on-page optimisation, search intent, and content structuring

Mandatory (Experience 3) - Must have hands-on experience writing insight driven B2B content for landing pages, linkedIn posts or campaigns

Mandatory (Experience 4) - Must demonstrate excellent B2B content writing fundamentals - clarity, structure, logic, and ability to simplify technical concepts for B2B audiences

Mandatory (Domain Exposure) - Must have 6 month+ experience with search engine marketing

Mandatory (Company) - B2B product companies

Strong Senior UI/UX Product Designer profile – IC Role in B2C Mobile Apps

Mandatory (Experience 1): 4+ YOE as a Product Designer, UI/UX Designer, or Mobile App Designer with strong IC ownership in tech/startup environments

Mandatory (Experience 2): Strong experience as a Fullstack Product Designer (UI + UX) for Mobile Apps (especially Android)

Mandatory (Core Skill 1): Must be highly proficient in Figma - able to create wireframes, user flows, high-fidelity mockups, and micro-interactions from scratch

Mandatory (Portfolio): Strong UI/UX portfolio of B2C Mobile Apps; Portfolio should reflect strong UI, Interaction, Visual Design skills (UI Heavy portfolio) (preferably launcher/utility/feed-driven apps)

Mandatory (Company): B2C product companies

Mandatory (Exclusion): Payment gateway companies

Company Name: Asset Trust Services Pvt Ltd

Company Website

 https://assettrustservices.com/

Industry

Real-Estate

Company Description

Asset Trust Services is one of the leading real estate services company in Bangalore serving various Tyre-1 brands. 

We are built upon ethics ,trust and Integrity as core principles. 

Our growing business teams consist of various real estate expertise with humongous domain experience . 

 Job Description :

We are looking for dynamic " *Sales Executive* " having passion for sales, growth and earning.

1. Meeting the sales target every quarter through given paid leads & data calling.

2. Pitching the prospective property seeker's relevant property options.

3. Assisting Site visit for the buyer along with team members.

4. Post visit provide all support to ensure a smooth closure of the deal on paper as per Team managers guidance

5. Everyday follow-up, track all assigned leads

6. Managing good customer relationships & be a great team player

 Mandatory :

Excellent communication

Negotiation skills

Customer handling skills

Decision-making skills.

Languages - English, Hindi, Telugu good to go

Should be flexible for the day shift and a Work Timings: 10 AM - 7:30 PM

 Note :

Remuneration best in industry

Responsibilities:

• Build user journeys and communication strategies for every funnel the user goes through in the app
• Build highly engaging campaigns across user funnels to increase conversion rates
• Drive repeat users, referrals through Email, Push Notifications and other product touchpoints
• Plan & run defined experiments - test open rates, CTR, messaging, conversion rates and renewals.
• Work with internal and external stakeholder to seamlessly drive all campaigns 
• Constantly look for funnel drop offs and optimise every step to increase conversion rates
• Share data on daily, weekly and monthly basis with the larger team

Requirement:

• 5+ years of hands-on experience in working with user engagement platforms like WebEngage
• Experience in building user funnels across app and web and proven record of successfully driving engagement and conversions
• Knowledge of HTML coding to create emailers is a must
• Experience working in a B2C product or Edtech is preferrable

Business Development Executives (Only Male)

Location: Vapi Valsad and Vadodara

Responsibilities

• Develop Local sales strategies for market penetration for Domestic and International Tours.
• Researching and identifying sales opportunity, generating leads, target identification.
• Build new client’s database of Retail and Corporate Clients.
• Identify opportunities for campaigns and services that will lead to an increase in sales.
• Expanding business in the given territory.
• Promote the company's products/ services.

Desired Candidate

• looking for candidates who have min 0-2 years of sales and marketing   experience, Tours / Tourism Sales experience( desirable )
• Well aware of local region and areas.
• Good contacts and database of retail and corporate clients
• Proactive and good communication skills

Qualification: Any Graduate/PG, MBA Marketing (desirable)

What you will do:

• Work with stakeholders (product owners, project managers, and scrum masters) to define and clarify requirements.
• Provide technical and work direction to the other global developers (be their conduit to the local team)
• Hands-on development of defined architecture and design of both front-end and back-end programming.
• Ability to keep informed of industry trends and technologies.
• Ability to break down complex requirements into specific work items.
• Implement and carry out unit testing.
• Leverage the DevOps team to ensure the product can be automatically built, deployed, and tested using CI/CD pipelines across all of the release cycles from dev to production.
• Strong grasp of modern security principles and how to apply them to applications

Minimum Qualifications:

• Degree in Computer Science, technical field, or equivalent professional experience.
• Proven ability to develop resilient code that performs, and scales based on application usage.
• 6+ years of experience in developing using JavaScript and JavaScript libraries and frameworks such as Angular and React
• 6+ years of experience building applications using JavaScript, HTML, CSS, Web, JSON/XAML-based REST API.
• 3+ years of experience building RESTful web services using NodeJS
• Experience with Unit Testing Frameworks like UnitJS, Mocha
• Understanding of code versioning tools such as Git or Visual Studio Team Services
• Experience with Visual Studio, Visual Studio Code, Atom or Eclipse
• Excellent oral and written communication skills
• Ability to work in a distributed and global environment
• Understanding of building applications deployed in the cloud (Azure, AWS, GCP) leveraging PaaS and IaaS Services
• Able to work in a fast-paced environment with a diverse group of people

Preferred Qualifications:

• Proven ability to quickly learn new technologies
• Experience with agile methodologies
• Strong problem-solving orientation
• Can manage multiple competing tasks/projects at the same time
• Strong team and customer service focus