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Job Title: Network Engineer
Job Summary:
The Network Engineer will design, implement, and manage various network solutions to ensure the smooth operation, security, and efficiency of the organization's IT infrastructure. This role requires a deep understanding of network architecture, protocols, and security.
Key Responsibilities:
- Network Design and Implementation:
- Design and deploy functional networks (LAN, WAN, WLAN, VLAN, VPN).
- Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
Network Maintenance and Monitoring:
- Monitor network performance and ensure system availability and reliability.
- Use tools to monitor network performance, troubleshoot network issues, and optimize network performance.
Security Management:
- Implement and manage network security measures (e.g., firewalls, intrusion detection systems).
- Regularly update network security measures to protect against vulnerabilities and cyber threats.
Technical Support:
- Provide technical support to users and resolve network issues.
- Liaise with vendors and other IT personnel for problem resolution.
Documentation and Reporting:
- Maintain comprehensive documentation of the network configurations, including network diagrams and operational procedures.
- Prepare and maintain network reports and logs.
Network Upgrades and Scalability:
- Plan and execute network upgrades and expansions to support the organization's growth.
- Evaluate new network technologies and make recommendations for enhancements.
Compliance and Standards:
- Ensure network configurations comply with industry standards and best practices.
- Adhere to regulatory requirements related to network management.
Required Skills and Qualifications:
- BE / Bachelor’s degree in computer science, Information Technology, or a related field.
- Professional certification (e.g., CCNA, CCNP, CompTIA Network+) preferred.
- Proven experience as a Network Engineer or Network Administrator.
- In-depth knowledge of network protocols (e.g., IP, BGP, OSPF, EIGRP, HSRP).
- Hands-on experience with network hardware (e.g., Cisco, Juniper, HP, Fortinet Switch).
- Proficient in network monitoring and troubleshooting tools (e.g., SolarWinds, Wireshark, Nagios).
- Strong understanding of network security principles and best practices.
- Excellent analytical and problem-solving skills.
- Strong communication and teamwork abilities.
Preferred Skills:
- Experience with virtualization technologies (e.g., VMware, Hyper-V networking ).
- Familiarity with cloud networking (e.g., AWS, Azure).
- Experience with SDN (Software-Defined Networking) and NFV (Network Functions Virtualization).
Working Conditions:
- 5 days in Office- Wissen Technology, Cessna Business Park, Kadubeesanahalli, Bellandur, Bangalore- 560103
- May require on-call duties or after-hours work to address network issues or perform upgrades.
- Work may involve lifting and installing networking equipment.
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About Wissen Technology
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
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Main Responsibilities:
• Logging all relevant incident/service request details, allocating categorization and prioritization codes.
• Providing first-line investigation and diagnosis using approved tools, systems and procedures.
• Resolving/fulfilling incidents/service requests that are in scope.
• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.
• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.
• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.
• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).
• Keeping customers informed of progress.
• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.
• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.
• Ensure the Configuration Management System (CMS) is maintained/updated.
• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.
• Ensure communication at all times is clear, concise, meaningful, professional and efficient.
• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.
• Identify need for Problem Management for reoccurring Incidents/Events.
• Understanding of and familiarity with Customers’ services and solutions.
• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).
• Actively participate as required in meetings (customer, 3rd party, internal).
• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.
• Act as delegate for Senior staff.
• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff.
Experience
• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).
• 12+ x months in a process driven organization (must).
• Experience working in a multi-cultural/international environment (desirable).
• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).
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- Must have 6+ years of experience in C/C++ programming language.
- Knowledge of Go programming language and Python programming language is a big plus.
- Strong background in L4-L7 Internet Protocols TCP, HTTP, HTTP2, GRPC and HTTPS/SSL/TLS.
- Background in Internet security related products such as Web Application Firewalls, API Security Gateways, Reverse Proxies and Forward Proxies
- Proven knowledge of Linux kernel internals (process scheduler, memory management, etc.)
- Experience with eBPF is a plus.
- Hands-on experience in cloud architectures (SaaS, PaaS, IaaS, distributed systems) with continuous delivery
- Familiar with containerization solutions like Docker/Kubernetes etc.
- Familiar with serverless technologies such as AWS Lambda.
- Exposure to machine learning technologies and distributed systems is a plus
- B.E/B.Tech/MS degree in Computer Science, or equivalent
Job Title: Field Network Engineer Department
Location: IT department | IT department | Siddipet, Medak, Sangareddy, Vikarabad, Rangareddy, Narayanpet, Mahabubnagar, Wanaparthy, Nagarkurnool, Jogulamba, Gadwal, Medchal, Malkajgiri, and Hyderabad.
Reports to: Senior Network Engineer
Days/Hours of work: 9 Hrs (Monday to Saturday)
Salary Range: 2.52 LPA to 2.76 LPA
Requirement Bike and Driving License (Compulsory)
Summary of Position: - 1. Resolve, repair and install fiber optics systems and ensure that they work properly
2. Examine and replace faulty and old fiber optic cables and take care of fiber splicing and rectify fiber optic problem areas
3. Installation of Cisco router and switches
4. Installation of OLT and ONT devices
5. Cabling of Fibre optics cable.
Primary Responsibilities
- Cisco(Router & Switch)
- Network Devices (OLT & ONT)
- LAN and WAN experience
- Fiber Optics Cabling
Personal Specification
Any Graduate
Experience 0-1 year
Product Knowledge: Cisco, Router, Cisco Switch, Fiber Cable
Competencies
Language Hindi and English (Written and Oral).
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers.
To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by
providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:-
- To Maintain the required uptime for Azure Cloud and IT Infrastructure.
- To provide the earliest resolution of the reported issues, which may include but are not limited to cloud & end-user related issues.
- Configuring and managing the alerts through Nagios, which may include but is not limited to scripting knowledge.
- Linux and Windows Server administration.
- Managing Firewalls and Domain Controllers.
Requirements
- Having relevant experience of 3+ yrs.
- Sound knowledge of Linux & Windows System administration
- Good Hands-on experience on Azure/AWS ( Willing to work on Azure only)
- Must be an expert in at least one of OpenStack, Cloudify, SaltStack, Rundeck, Ansible
- Good knowledge of networking, firewall & domain controller
- Basic knowledge of DevOps/Scripting
- Should be willing to work in rotational day shifts and WFO
- Flexibility to be able to work in a 24/7/7 environment
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level
- View across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive
- environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a
- perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Qualifications: BCA/MCA, B.E/M.E, B.Sc/M.Sc (IT)
Roles & Responsibilities:
- To Look after Troubleshooting, Desktop, Laptop and workstation.
- To Handle Troubleshooting, LAN & WAN Networks.
- Handling of Microsoft Office Suite.
- Client-server, Peer-to-Peer logical networking with Windows 7 & 10 related work.
- IT Infrastructure Components. (Servers, Networking Products, Firewalls, Exchange)
- Configuration/Maintenance of Domain, Web Server & Firewall, and Anti-Virus Server.
- Configuration/Maintenance of CCTV, Access Control System.
• Should have experience in planning, Designing implementing, and configuring Versa SDWAN. Implement or Deploy SDWAN to clients with medium-sized and enterprise-level networks
• Should assist the service sales process with technical expertise and carry out product or solution demonstration.
• Should have hands-on knowledge of routers, switches, firewalls, and load balancers.
• Should be able to troubleshoot and optimize networks with SDWAN.
• Should preferably be a certified CCNA or CCNP
Experience with Microsoft Exchange Server and Office365.
Working experience in VMWare/Hyper-V.
Working knowledge of Firewalls, VPN Technologies, Network routers, Wi-Fi Access points, Port forwarding
Sound understanding of DNS, DHCP, Active Directory servers.
Excellent troubleshooting and analytical skills.
Hands-on experience on Backups
Desktop troubleshooting experience
hands-on experience on Firewalls.
We are seeking a Security Program Manager to effectively drive Privacy & Security Programs in collaboration with cross functional teams. You will partner with engineering leadership, product management and development teams to deliver more secure products.
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- Work with multiple stakeholders across various departments such as IT, Engineering, Business, Legal, Finance etc to implement controls defined in policies and processes.
- Manage projects with security and audit requirements with internal and external teams and serve as a liaison among all stakeholders.
- Managing penetration tests and security reviews for core applications and APIs.
- Identify, create and guide on privacy and security requirements considering applicable Data Protection Laws and implement them across software modules developed at Netmeds.
- Brainstorm with engineering teams to figure out how privacy and security controls can be applied to Netmeds tech stack.
- Coordination with Infra Teams and Dev Teams on DB and application hardening, standardization of server images / containerization.
- Assess vendors' security posture before onboarding them and after they qualify, review their security posture at a set frequency.
- Manage auditors and ensure compliance for ISO 27001 and other data privacy audits.
- Answer questions or resolve issues reported by the external security researchers & bug bounty hunters.
- Investigate privacy breaches.
- Educate employees on data privacy & security.
- Prioritize security requirements based on their severity of impact and product roadmap.
- Maintain a balance of security and business values across the organisation.
Required Skills:
- Web Application Security, Mobile Application Security, Web Application Firewall, DAST, SAST, Cloud Security (AWS), Docker Security, Manual Penetration Testing.
- Good hands-on experience in handling tools such as vulnerability scanners, Burp suite, patch management, web filtering & WAF.
- Familiar with cloud hosting technologies (ex. AWS, Azure). Understanding of IAM, RBAC, NACLs, and KMS.
- Experience in Log Management, Security Event Correlation, SIEM.
- Must have strong interpersonal skills and should be able to communicate complex ideas seamlessly in written and verbal communication.
Good to Have Skills:
- Online Fraud Prevention.
- Bug Bounty experience.
- Security Operations Center (SOC) management.
- Experience with Amazon AWS services (EC2, S3, VPC, RDS, Cloud watch).
- Experience / Knowledge on tools like Fortify and Nessus.
- Experience in handling logging tools on docker container images (ex. Fluentd).
As part of the engineering team, you would be expected to have
deep technology expertise with a passion for building highly scalable products.
This is a unique opportunity where you can impact the lives of people across 150+
countries!
Responsibilities
• Develop Collaborate in large-scale systems design discussions.
• Deploying and maintaining in-house/customer systems ensuring high availability,
performance and optimal cost.
• Automate build pipelines. Ensuring right architecture for CI/CD
• Work with engineering leaders to ensure cloud security
• Develop standard operating procedures for various facets of Infrastructure
services (CI/CD, Git Branching, SAST, Quality gates, Auto Scaling)
• Perform & automate regular backups of servers & databases. Ensure rollback and
restore capabilities are Realtime and with zero-downtime.
• Lead the entire DevOps charter for ONE Championship. Mentor other DevOps
engineers. Ensure industry standards are followed.
Requirements
• Overall 5+ years of experience in as DevOps Engineer/Site Reliability Engineer
• B.E/B.Tech in CS or equivalent streams from institute of repute
• Experience in Azure is a must. AWS experience is a plus
• Experience in Kubernetes, Docker, and containers
• Proficiency in developing and deploying fully automated environments using
Puppet/Ansible and Terraform
• Experience with monitoring tools like Nagios/Icinga, Prometheus, AlertManager,
Newrelic
• Good knowledge of source code control (git)
• Expertise in Continuous Integration and Continuous Deployment setup using Azure
Pipeline or Jenkins
• Strong experience in programming languages. Python is preferred
• Experience in scripting and unit testing
• Basic knowledge of SQL & NoSQL databases
• Strong Linux fundamentals
• Experience in SonarQube, Locust & Browserstack is a plus
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We are currently hiring a professional, skilled Software Developer to develop, create, and modify applications software or specialized utility programs of our company.
Role & Responsiblities
- Researching, designing, implementing and managing software programs
- Testing and evaluating new programs
- Identifying areas for modification in existing programs and subsequently developing these modifications.
- Writing and implementing efficient code
- Bug fixing and debugging existing code.
- Understanding product requirements, architecture, design
Qualifications & Skills Required
- Tech(CS/IT)/BCA/MCA/Any specialized course in the Required field
- Must know C/C++/JAVA/.NET
- 0-2 year experience in software development..
For C/C++ developer
- Deep knowledge and hands on experience with web applications and programming languages like- C/C++
- Design, build, and maintain efficient, reusable, and reliable C++ code
- Should have good technical skills related to Email Services Operating System and File Systems.
- Working independently and multi-tasking effectively.
- Understanding of projects from client as well as own view point
- The ability to learn new technologies quickly.
- Help maintain code quality, organization, and automatization
- Enhance product test and build infrastructure.
For Java Developer.
- Must have strong background / knowledge in Core Java.
- Must Have skills : Core java,swing ,J2EE.
- Must know about Collection Multi Threading and File handling.
- Must know how to use Eclipse/Net Beans
- Very Polished professionals with strong Communication Skills
- Excellent design, coding and debugging skills .
- Troubleshoot variety of complex software problems
- Sound knowledge of Computer Science fundamentals - data structures, algorithms, operating system concepts.
Position :Software Developer
No. of position:10
CTC- Negotiable
Location: Dehradun
Job type: full time
Timing: 10am to 7pm
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