• Should be from OEM background.
• Experience should be 2-3 years
• Should be good in communication (English and Hindi) Skill Sets- Consulting and farming of Enterprise clients.
Responsibilities:
• Attending the Business requirement call with the client key stakeholders.
• Define project scope, document requirements as per the client needs and expectations.
• Get the requirements Sign-Off from the client before starting the implementation.
• Gathering the data & entered the same for Record to Report session.
• Presenting the Record to Report session to client.
• Successfully resolve client questions; Research and troubleshoot issues; Report findings and propose solutions to Product Management team to resolve issues;
• Identify impact to other project implementations and closely work with the Sales and Product Management teams to identify options and recommendations.
• Educate the users concerning best practices of working.
• Data migration.
• Testing of ERP.
• Post Go Live Support and Handover.
• Presenting the other session Case to resolution, marketing to ROI
• Form customization
• Workflow design
• Preparation of any Process document required by client.

About Ivan Infotech Pvt Ltd
About
Connect with the team
Company social profiles
Similar jobs
Job Title : ERP/OMS Integrations Engineer
Experience : 5+ Years
Location : Remote | Full-time
Role Overview :
We’re looking for a technical, client-facing ERP/OMS Integrations Engineer to lead end-to-end implementation of order management systems for e-commerce clients. You’ll handle requirements gathering, system configuration, data flow mapping, integration, testing, and client training.
Mandatory Skills :
OMS/ERP integration (e.g., NetSuite, Skubana), e-commerce platforms (Shopify, Amazon), REST APIs & JSON, data flow mapping, troubleshooting, project management, and client-facing software implementation experience (5+ years).
Key Responsibilities :
- Lead OMS/ERP implementation projects.
- Integrate systems across e-commerce, warehouse, and accounting platforms.
- Troubleshoot data/integration issues.
- Collaborate with internal and external technical teams.
- Train clients and ensure successful onboarding.
Must-Have Skills :
- 5+ years in software implementation (client-facing preferred).
- Experience with OMS/ERP tools (e.g. NetSuite, Skubana, Brightpearl).
- Hands-on with e-commerce platforms (e.g. Shopify, Amazon Seller Central).
- Strong knowledge of REST APIs, JSON.
- Excellent communication & project management skills.
Nice to Have :
- Scripting (Python/JavaScript/SQL)
- Experience with middleware (Celigo, Boomi, Mulesoft)
- Background in supply chain or logistics.
Implementation Engineer
Implementation Engineer Duties and Responsibilities
- Understanding requirements from internal consumers about program functionality.
- Perform UAT tests on application with help of test cases and prepare documents for same and coordinate with team to resolve all issues within required timeframe and inform management of any delays.
- Collaborate with development team to design new programs for all client implementation activities and manage all communication with department to resolve all issues and assist implementation analyst to manage all production data.
- Perform research on all client issues and document all findings and implement all technical activities with help of JIRA.
- Assist internal teams to monitor all software implementation lifecycle and assist to track appropriate customization to all software for clients.
- Train technical staff on all OS and software issues and identify all issues in processes and provide solutions for same. Train other team members on processes, procedures, API functionality, and development specifications.
- Supervise/support crossed-functional teams to design, test and deploy to achieve on-time project completion.
- Implement, configure, and debug MySQL, JAVA, Redis, PHP, Node, ActiveMQ setups.
- Monitor and troubleshoot infrastructure utilizing SYSLOG, SNMP and other monitoring software.
- Install, configure, monitor and upgrade applications during installation/upgrade activities.
- Assisting team to identify network issue and help them with respective resolutions.
- Utilize JIRA for issue reporting, status, activity planning, tracking and updating project defects and tasks.
- Managing JIRA and tracking tickets to closure and follow-ups with team members.
- Troubleshoot software issues
- Provide on-call support as necessary
Implementation Engineer Requirements and Qualifications
- Bachelor’s degree in computer science, software engineering, or a related field
- Experience working with
- Linux & Windows Operating system
- Working on shell and bat scripts
- SIP/ISUP based solutions
- deploying / debugging Java, C++ based solutions.
- MySQL to install, backup, update and retrieve data
- Front-end or back-end software development for LINUX
- database management and security a plus
- Very good debugging and analytical skills
- Good Communication skills


