Multi-cloud Security Engineer-GCP

Company Profile:

EaseMyTrip embarked on its journey in 2008, initially focusing on the B2B2C (business to business to

customer) distribution channel, offering travel agents access to its website to facilitate the booking

of domestic airline tickets, thus catering to India's offline travel market. Subsequently, leveraging its

stronghold in the B2B2C channel, the company expanded its operations into the B2C (business-to-

customer) distribution channel in 2011, primarily targeting the growing travel requirements of the

Indian middle-class population.

About the role

EaseMyTrip is looking for enthusiastic and motivated Marketing Interns to support various functions

within the marketing team. This is a great opportunity for students or recent graduates who want

hands-on experience across different areas of digital marketing.

Roles & Responsibilities

 Assist in writing blogs, website content, app copy, email content, and social media posts.

 Conduct basic research to support content ideas and campaign briefs.

 Help with ideation, scheduling, and posting across platforms.

 Coordinate with design teamsfor creatives and track approvals.

 Support the team with campaign monitoring, keyword research, competitor checks, and

basic reporting.

 Assist in tracking spends, creatives, and performance dashboards.

 Help with email/SMS/push notification campaign setup and QA.

 Track user segments, campaign performance, and communication calendars.

 Maintain trackers, collate data, and support campaign documentation.

 Assist in cross-team coordination and routine admin tasks.

Qualifications:

 Students in their final year or recent graduates (Marketing, Mass Comm, Business, or related

fields).

 Strong interest in digital marketing, content, or brand communication.

 Good written and verbal communication skills.

 Basic understanding of social media platforms and digital channels.

 Comfortable with Excel/Google Sheets.

 Organized, proactive, and eager to learn.

We are seeking a high-caliber Senior Full-Stack Engineer to lead the design, development, and deployment of our next-generation intelligent applications. In this role, you will bridge the gap between robust full-stack architecture and smart artificial intelligence integrations. You will be responsible for building scalable Node.js microservices, crafting intuitive React interfaces, and embedding AI capabilities (such as LLM APIs, autonomous agents, and smart workflows) to solve complex user problems.

As a senior member of the team, you will champion technical excellence, mentor junior developers, and influence our product roadmap.

Key Responsibilities:

AI Integration & Engineering

• Architect and implement backend systems that interface with Large Language Models (LLMs) and other AI services via APIs (e.g., OpenAI, Anthropic, or custom internal model endpoints).
• Build middleware to handle prompt engineering, context orchestration, and structural parsing of AI responses into application logic.
• Implement guardrails, caching layers, rate-limiting, and evaluation metrics for AI model outputs to ensure reliability, security, and cost-efficiency.
• Stay up-to-date with emerging generative AI patterns, model capabilities, and integration techniques to drive product innovation.

Full-Stack Development

• Backend: Build, scale, and maintain highly performant, secure, and production-ready RESTful APIs and GraphQL services using Node.js (TypeScript / Express).
• Frontend: Develop responsive, state-managed, and visually seamless user interfaces using React.js and modern state management libraries (e.g., Redux Toolkit, Zustand, React Query).
• Optimize application performance across the stack—from database query optimization to frontend rendering bottlenecks.

Architecture & Leadership

• Lead architectural decisions, promoting modular design, code reusability, and scalable system infrastructure.
• Enforce high engineering standards through rigorous code reviews, automated testing (unit, integration, E2E), and comprehensive documentation.
• Mentor and coach junior and mid-level engineers, fostering a culture of continuous learning and technical growth.
• Work closely with Product Managers, UX Designers, and stakeholders to translate ambitious product visions into concrete technical execution.
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Technical Skills & Qualifications

Required Experience

• Experience: 5+ years of professional software development experience, with a proven track record of shipping production-grade SaaS applications.
• Node.js Ecosystem: Deep expertise in backend development using Node.js and TypeScript, including asynchronous programming, event-driven architecture, and microservices.
• React Ecosystem: Advanced proficiency in React, hooks, state management, and modern build tools (Vite, Webpack).
• AI Practice: 1–2+ years of practical experience integrating LLM APIs and cognitive workflows into customer-facing applications.
• Databases: Strong proficiency with relational databases (PostgreSQL, MySQL) and NoSQL databases (MongoDB).
• Cloud & DevOps: Familiarity with cloud platforms (AWS, GCP, or Azure), Docker, and CI/CD pipelines.

Soft Skills

• Exceptional problem-solving skills and a proactive "ownership" mindset.
• Strong communication skills, with the ability to explain complex technical or AI concepts to non-technical stakeholders.
• Proven ability to thrive in a fast-paced, iterative environment.

This position is responsible for growing business in the assigned region through self and team by sourcing, qualifying and developing enterprise accounts in the assigned geography for data centre, servers and storage, audio-visual unified communication, cloud services, etc. We also expect the position holder to expand and lead a team of vibrant Enterprise Sales Managers. We are looking for someone who could be proficient in one or two of our solution lines and would be keen to learn the others. Account Development and Management, Team Leadership and Customer Centricity are the cornerstones of this job. Experience or current job in the same location would be preferred. 

Main Duties/Responsibilities:

• Be overall responsible for the regional sales, margins, profitability, headcount and growth goals through self and team. 
• Suggest new services/products and innovative sales techniques for end users and manage accounts in India and globally to increase customer satisfaction.
• Collaborate with senior executives to establish and execute a sales goal for the region.
• Managing a sales team in order to maximize sales revenue and meet or exceed accepted goals, objectives and targets 
• Develop and maintain relations with OEMs and Manufacturers.
• Forecast annual, quarterly, and monthly sales goals.
• Coach, develop and assist the ESMs in their planning, sales techniques, account management and technical knowledge by arranging presentations of strategies, training, seminars, and through regular meetings.
• Develop specific plans to ensure long term-term growth and short-term targets.
• Review regional expenses and recommend cost optimization improvements.
• Anticipate potential and address current problems with prompt and effective solutions
• Identify hiring needs, and collaborate with HR to select and train new salespeople.
• Analyze regional market trends and discover new opportunities for growth.
• Operate as ‘farmer’ for large enterprise accounts while hunting for new accounts.

Skills:

• Result orientation; setting and achieving targets and objectives in time
• Strong verbal and written communications skills including presentation skills.
• Strong relationship building, analytical and negotiation skills.
• Customer centricity; being the customer’s success manager internally at Rahi 
• Ability to work collaboratively with all the verticals across the all geographies in India and other global regions.
• Coaching and leading a team 

Primary Customer Facing Responsibilities:

• Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
• Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
• Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products and the ticketing system.
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the appropriate internal team.
• Suggest improvements to processes and knowledge resources.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk, software product support, and customer service.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficient with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.

Additional Information:

• This is a fully remote position with a 5-day work week.
• Requires approximately 9 hours of work per weekday.
• Compensation is competitive and billed hourly.
• Opportunity for long-term growth and additional responsibilities within the organization.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Benefits:

• Work-from-home flexibility.
• Career advancement opportunities and professional development support.
• Supportive and collaborative team environment.

Application and Selection Process:

Initial Application:

• Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.

Written Assessment:

• Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.

Virtual Interview:

• Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.

Onboarding and Training:

• Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.

About Inevolution

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.

We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Company Web : https://inevolution.in/

• Develop and optimize machine learning models to run efficiently on mobile web and best exploit modern parallel environments.
• Develop and deploy real-time AR computer vision algorithms for the web in areas related to 3D reconstruction, WebGL rendering, object detection and tracking, and camera calibration.
• Work with research and engineering teams to productionize machine learning services for Augmented Reality experiences.

What we look for:

• Minimum 2+ years of experience working with the following languages (any 2): C++, Javascript, Rust.
• Strong experience working with at least one deep-learning library (e.g., PyTorch, Jax, TensorFlow, Caffe2). This experience should include formulation, training, and optimization of new algorithms.

Also Preferred:

• Prior experience with WebGL, WebAssembly.
• Strong grasp of CPU and GPU performance challenges and optimization techniques.
• Experience in shipping computer vision or image processing products to customers.