Marketing Intern

About the Role

We’re looking for a highly motivated and versatile individual to join the Founder’s Office. This is a high-impact role that provides a front-row seat to the inner workings of a fast-growing startup. You’ll work directly with the founder on strategic, operational, and analytical projects that drive the company’s growth.

You’ll act as a force multiplier — ensuring critical initiatives move forward, decisions are backed by data, and execution happens with precision and speed.

Key Responsibilities

• Strategic Projects: Drive high-priority cross-functional projects — from concept to execution — in areas like growth, product, operations, hiring, and fundraising.
• Business Analytics: Analyze business metrics, identify bottlenecks, and create actionable insights for leadership.
• Founder Leverage: Work closely with the founder to manage priorities, research, investor communications, and strategic partnerships.
• Operations Excellence: Streamline internal processes, define KPIs, and ensure accountability across teams.
• Communication & Coordination: Prepare executive updates, investor reports, and internal documentation.
• Special Initiatives: Own zero-to-one experiments or business verticals that need rapid iteration.

Qualifications: 

• Bachelor's degree in Communications, Journalism, Engineering or a related field. 
• Proven experience as a Content Writer with at least 2 years of professional experience. 
• Exceptional writing, editing, and proofreading skills with a keen eye for detail and grammar. 
• Strong understanding of content marketing principles and strategies. 
• Familiarity with SEO best practices and keyword research tools. 
• Experience in crafting content for various digital platforms and channels, including websites, blogs, social media, and email campaigns. 
• Excellent research skills and the ability to translate complex technical concepts into clear, concise, and engaging content. 

Ability to work independently, manage multiple projects simultaneously, and meet deadlines. 

A portfolio showcasing a range of content writing samples across different formats and styles. 

• Excellent communication and interpersonal skills
• Presentable personality and ability to handle clients confidently
• Open to stretch and working in a start-up/ed-tech environment
• Immediate joining required
• Age: Below 32 years

Benefits to Highlight for Candidates:

• Be part of a fast-growing ed-tech company with a positive and unique culture (refer to our LinkedIn, Glassdoor, and website for more details).
• Attractive incentive structure based on performance.
• No field sales (door-to-door). Leads are provided to counselors to connect with clients.
• Significant career growth opportunities, with high performers moving into team management roles within 1-2 years.
• Flexibility for relocation to other offices (Bangalore, Delhi, Hyderabad, Chennai) based on tenure and performance.

 We are looking for enthusiastic and skilled professionals to join our team as Helpdesk Executives. The ideal candidates will have excellent communication and writing skills, proficiency in both voice and non-voice processes, and the ability to effectively manage SLAs. You will play a key role in handling escalations and providing timely, effective resolutions. Roles and Responsibilities: 1. Deliver exceptional client satisfaction by meeting service expectations. 2. Exhibit strong verbal and written communication skills. 3. Demonstrate proven problem-solving abilities. 4. Communicate fluently and professionally in English, Hindi, and Kannada (mandatory). 5. Meet SLAs and handle tasks efficiently under pressure. 6. Manage high-level escalations and provide timely resolutions. 7. Maintain detailed and accurate records of Google employees. 8. Collaborate effectively with team members and other stakeholders. 9. Adapt to and work efficiently in rotating shifts (including night shifts). Additional Skills: ● Convincing and negotiation skills. ● Strong written and spoken English communication. ● Ability to work under pressure and deliver results within deadlines. ● Flexibility to work in rotational and night shifts. ● Should be able to manage personal transportation (No travel compensation provided). ● Preferably male candidates. Qualifications: ● Graduate in any discipline. ● 2-4 years of relevant experience in customer service or a related field

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

Who we are:

At Qiro, we are a dynamic team united by a mission to foster a fair, transparent, and decentralized global lending market. Our focus lies in developing an institutional private credit protocol that seamlessly connects on-chain stablecoin lenders with off-chain fintech borrowers.

What are we looking for:

We are seeking a highly skilled and experienced Head of Credit to lead our credit department and drive our lending strategies. As the Head of Credit, you will be responsible for overseeing all aspects of credit underwriting, risk management, credit policy, ensuring that our lending practices align with regulatory requirements and industry best practices while maximizing profitability. The borrowers are NBFIs / NBFCs / Fintech lenders / Debt Funds spread across emerging economies like SEA, LATAM, etc.

Responsibilities:

• Head the Risk Policy, Credit Underwriting and Collection functions of NBFC / NBFI / Fintech lender / Debt fund from SEA, LATAM, etc.
• Facilitate the development and constant update of risk policies and related frameworks.
• Proactive risk assessment of existing portfolio on regular basis identifying weak accounts.
• Constantly monitor and evaluate Early Warning Signals and deploy/ amend the limits structure for managing the risk concentration across a broad range of parameters.
• Evaluating creditworthiness and financial stability of global borrowers such as NBFC / NBFI / Fintech Lenders / Debt Funds.
• Assessing risks in lending and making informed decisions.
• Maintaining up-to-date knowledge of lending regulations.
• Provide detailed monthly and weekly reporting for LPs, investors, and management.
• Build, review, update and maintain the Credit Policy.

Requirements:

• Minimum 7 years of experience in the Banking/NBFC/Fintech space with at least 3-4 years of experience at management level.
• Minimum Bachelor’s degree in finance, economics, or related field.
• Experience in credit analysis or underwriting of NBFCs / Fintech lenders / FIs
• Strong analytical and decision-making skills.
• Excellent communication and interpersonal abilities especially to manage global (mostly SEA & LATAM) FIs (NBFC / NBFI / Fintech Lender / Debt Fund)
• In depth knowledge of credit fund, hedge fund, debt fund, structured debt, corporate finance, and fintech lending. 
• Strong understanding of regulatory requirements and compliance issues related to lending operations.
• Exceptional skills in understanding data, trend analysis, score cards and behavior scores is must

Nice to have:

• Excellent communication skills along with strong presentation and data analytics skills.
• Professional certifications such as CA, CFA, FRM, or similar credentials are a plus. 



Benefits:

• Global exposure 
• Intro to Decentralised Finance world
• Competitive salary and performance-based bonuses.
• Flexible remote work.
• Flexible working hours.
• Opportunities for professional development and career growth within a dynamic global fintech company.

Salary Range : 20 LPA to 35 LPA

About CredFlow :

Imagine a business- always stressed with increasing outstanding dues in the market, pressure from vendors and other creditors to pay off debts, managing operations, sourcing material and the list is endless! Now imagine the plight of millions of such businesses globally.

At CredFlow, we are solving SMEs' most pressing problem of cash flow management. We are a full-stack cash flow management solution automating accounts receivables and building multiple stacks of financial solutions on top of that. We have seen pretty good traction in the past few months, achieved product-market fit and are scaling fast. We already have more than 30 Lakh businesses on the CredFlow network and more than $70 billion worth of invoices on the platform.

Above all, we have a gold mine waiting to be unlocked - the humongous amount of financial data flowing through our servers! 

In 2021 we raised a 2.1 million $ seed round from marquee VC Funds. We have recently raised $7 million in Series A from marquee VC Funds.

Company Website Link: https://credflow.in/about%20us.html

Role Title: Business Development Executive – Inside Sales

Process: Revenue generation, cold calling, B2B sales, Product demo.

Work Days: 6 days per week

Job Location: Noida

Office Hours: Work from office (10 AM to 7 PM)

Key Responsibilities:

● Reach out to warm leads on call and schedule product demos.

● Understand customer needs and requirements.

● Share product quotation and close the sale

● Maintain relationships with the customers.

● Get customer referrals from existing paid users.

● Provide after-sale support.

● Share weekly and monthly Sales Forecasts of probable conversion.

● Share product feedback to the product management team.

Skills and Background:

● Excellent communication skills

● Prior sales experience is preferred.

● Good Logical and Analytical skills.

● Smart and Collaborative team

● Best in the market Incentive Structure.

● Early-Stage startup experience.

● Graduate/Postgraduate

• Attract first-rate talent and ensure lasting and successful placements aligned to client requirements
• Responsible for end to end selection process – sourcing, screening, interview coordination, back ground verification etc. in accordance with Anther recruitment strategy
• Understand client company, competitors, market place
• Client management – understand the client mindset, nuances of the requirement, coordination across all stages of recruitment while creating a positive rapport with the client stake holders.
• Map requirement, role criteria, define position description, skill specification
• Locate, identify and track potential candidates through the use of Job-Boards, social media, user groups/associations, candidate referrals, networking, etc
• Create detailed candidate profile summaries for each candidate presented
• Candidate Experience – ensure that all candidates are well informed on all aspects of the position proposed and are prepared adequately before every interview. Hand hold candidates through offer, on boarding and settling in period at the client Organisation
• Build network of candidates and develop creative, cost-effective sourcing strategies to accommodate for current and future client demands

Title: Associate Consultant – Recruitment and co-ordinations

Reporting to: Head of Business

Location: Bangalore

About Us

Think Taank Consultants a franchisee unit of Antal International Networks is a recruitment firm with focus in Mid, Senior and Leadership level hiring based in Bangalore,

Support by Antal:

We are supported by our brand “Antal”, Antal trains us in handling all the nuances in recruitment.

Log into: http://www.antal.com">www.antal.com for more details.

Our strength – Networking

We are a large network of 30plus offices PAN India with over 200+ consultants working on both IT and Non-IT roles

Job Description

Broadly there are 2 major activities:

Recruitment and co-ordinations

Office Administration

Recruitment and co-ordinations

Managing Freelance Consultants / Network partners on end-to-end recruitment activities.

Client co-ordinations – Recruitments and strengthening business relations.

Manage the entire recruitment activity:

Once you have a JD, evaluate / qualify every requirement, understand the client’s expectations completely.

Distribute the requirements to relevant consultants and partners.

Receive the profiles from consultants, evaluate and share it to clients.

Handle end to end recruitment co-ordinations between clients and consultants.

Take control of all prospective candidates during the 2^nd and final stage Interviews and understand their keenness and have backup plans accordingly.

Stay in touch with offered candidates till such time they Join.

Evaluate the running mandates and take appropriate decisions – STOP / HOLD / CONTINUE

Ensure you and your team spends time on productive mandates – TIME / VALUE / MONEY

Manage / Motivate / Assist consultants:

You should manage, guide, and assist consultants for functionally smoothly.

Motive the consultants to earn attractive Incentives.

Evaluate the consultant’s basis their performance, commitments, quality of work, etc.,

Coordinate with BD team:

You will coordinate with BD team / Account head in case of any help to address any client related issues, work jointly as a team and resolve.

Admin. / Backend work:

Maintain all reports and data on all recruitment related activities of the office.

*Daily / weekly / monthly reports of all consultants

*Performance reports of all consultants

*Data base of all roles worked (Resumes and excel sheets)

*Data base of clients

*Maintain and Manage all Job portals.

Other activities:

*Sourcing candidates for our office                                                                               

*Manage and Maintain all Job portals.

*Job posting activities across various portals.

*Preparing formats / templates / presentations.

Measurable Objectives: Your performance will be measured basis on how you plan, guide, manage, maintain data, reports, analysis, etc., - Translate to measurable performance.

Work timing: 9.00am to 6.00pm (Monday to Friday)

Work from home: Considering the current pandemic the work will be from home, in the situation improves, we will have to meet in person once in a week for review meetings.

Work from office: We will evaluate the situations with respect to COVID, have all protocol measures keeping employee safety is key and take a decision, our next evaluation on this would be during the month of October 2021.

Ideal candidate: This role would suit someone who has the following qualities:

1. Great Passion to learn
2. Excellent communication skills – English vernacular
3. Excellent in written communications
4. Excellent computer skills – Excel and word
5. Basic knowledge on IT skills – Java, Phyton, etc.,

Note: All other necessary trainings will be provided by us.

Learnings - What will you learn?

Industry Knowledge (Across sectors we work)

Hierarchies in the organization & how does an organization function.

Client expectations

Candidate sourcing & Candidate assessments,

Entire Recruitment cycle, challenges in hiring good talent, etc.

Solutions to candidate and client related challenges.