Devops

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

 

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

 

To know more, Visit! - https://www.happyfox.com/

 

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

 

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

 

Position Summary

Cloud Engineer helps to solutionize, enable, migrate and onboard clients to a secure cloud
platform, which offload the heavy lifting for the clients so that they can focus on their own business
value creation.

 

Job Description

• Assessing existing customer systems and/or cloud environment to determine the best migration approach and supporting tools used
• Build a secure and compliant cloud environment, with a proven enterprise operating model, on-going cost optimisation, and day-to-day infrastructure management
• Provide and implement cloud solutions to reduce operational overhead and risk, and automates common activities, such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support their infrastructure
• Collaborate with internal service teams to meet the clients’ needs for their infrastructure and application deployments
• Troubleshoot complex infrastructure deployments, recreate customer issues, and build proof of concept environments that abide by cloud-best-practices & well architecture frameworks
• Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs
• Work on critical, highly complex customer problems that will span across multiple cloud platforms and services
• Identify and drive improvements on process and technical related issues. Act as an escalation point of contact for the clients
• Drive clients meetings & communication during reviews

 

Requirement:

• Degree in computer science or a similar field.
• At least 2 year of experience in the field of cloud computing.
• Experience with CI/CD systems.
• Strong in Cloud services
• Exposure to AWS/GCP and other cloud-based infrastructure platforms
• Experience with AWS configuration and management – EC2, S3, EBS, ELB, IAM, VPC, RDS, CloudFront etc
• Exposure in architecting, designing, developing, and implementing cloud solutions on AWS platforms or other cloud server such as Azure, Google Cloud
• Proficient in the use and administration of all versions of MS Windows Server
• Experience with Linux and Windows system administration and web server configuration and monitoring
• Solid programming skills in Python, Java, Perl
• Good understanding of software design principles and best practices
• Good knowledge of REST APIs
• Should have hands-on experience in any deployment orchestration tool (Jenkins, Urbancode, Bamboo, etc.)
• Experience with Docker, Kubernetes, and Helm charts
• Hands on experience in Ansible and Git repositories
• Knowledge in Maven / Gradle
• Azure, AWS, and GCP certifications are preferred.
• Troubleshooting and analytical skills.
• Good communication and collaboration skills.

The AWS Cloud/Devops Engineer will be working with the engineering team and focusing on AWS infrastructure and automation.  A key part of the role is championing and leading infrastructure as code.  The Engineer will work closely with the Manager of Operations and Devops to build, manage and automate our AWS infrastructure. 

Duties & Responsibilities:

• Design cloud infrastructure that is secure, scalable, and highly available on AWS
• Work collaboratively with software engineering to define infrastructure and deployment requirements
• Provision, configure and maintain AWS cloud infrastructure defined as code
• Ensure configuration and compliance with configuration management tools
• Administer and troubleshoot Linux based systems
• Troubleshoot problems across a wide array of services and functional areas
• Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
• Perform infrastructure cost analysis and optimization

Qualifications:

• At least 1-5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront, S3)
• Strong understanding of how to secure AWS environments and meet compliance requirements
• Expertise using Chef for configuration management
• Hands-on experience deploying and managing infrastructure with Terraform
• Solid foundation of networking and Linux administration
• Experience with CI-CD, Docker, GitLab, Jenkins, ELK and deploying applications on AWS
• Ability to learn/use a wide variety of open source technologies and tools
• Strong bias for action and ownership

JOB RESPONSIBILITIES:

• Responsible for design, implementation, and continuous improvement on automated CI/CD infrastructure
• Displays technical leadership and oversight of implementation and deployment planning, system integration, ongoing data validation processes, quality assurance, delivery, operations, and sustainability of technical solutions
• Responsible for designing topology to meet requirements for uptime, availability, scalability, robustness, fault tolerance & security
• Implement proactive measures for automated detection and resolution of recurring operational issues
• Lead operational support team manage incidents, document root cause and tracking preventive measures
• Identifying and deploying cybersecurity measures by continuously validating/fixing vulnerability assessment reports and risk management
• Responsible for the design and development of tools, installation procedures
• Develops and maintains accurate estimates, timelines, project plans, and status reports
• Organize and maintain packaging and deployment of various internal modules and third-party vendor libraries
• Responsible for the employment, timely performance evaluation, counselling, employee development, and discipline of assigned employees.
• Participates in calls and meetings with customers, vendors, and internal teams on regular basis.
• Perform infrastructure cost analysis and optimization

 

SKILLS & ABILITIES

 

Experience: Minimum of 10 years of experience with good technical knowledge regarding build, release, and systems engineering

 

Technical Skills:

• Experience with DevOps toolchains such as Docker, Rancher, Kubernetes, Bitbucket
• Experience with Apache, Nginx, Tomcat, Prometheus ,Grafana
• Ability to learn/use a wide variety of open-source technologies and tools
• Sound understanding of cloud technologies preferably AWS technologies
• Linux, Windows, Scripting, Configuration Management, Build and Release Engineering
• 6 years of experience in DevOps practices, with a good understanding of DevOps and Agile principles
• Good scripting skills (Python/Perl/Ruby/Bash)
• Experience with standard continuous integration tools Jenkins/Bitbucket Pipelines
• Work on software configuration management systems (Puppet/Chef/Salt/Ansible)
• Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook) and other business productivity tools
• Working knowledge on HSM and PKI (Good to have)

 

Location:

• Bangalore

Experience:

• 10 + Years.

Araali Networks is seeking a highly driven DevOps engineer to help streamline the release and deployment process, while assuring high quality.

Responsibilities:

Use best practices to streamline the release process

Use IaC methods to manage cloud infrastructure

Use test automation for release qualification

 

Skills and Qualifications:

Hands-on experience in managing release pipelines

Good understanding of public cloud infrastructure

Working knowledge of python test frameworks like pyunit, and automation tools like Selenium, Cucumber etc

Strong analytical and debugging skills

Bachelor’s degree in Computer Science

About Araali:

 

Araali Networks is a SaaS based cybersecurity startup that has raised a total of $10M from well known investors like A Capital, Firebolt Ventures and SV Angels, and and through a strategic investment by a publicly traded security company.

 

The company is disrupting the cloud firewall market by auto-creating nano-perimeters around every cloud app. The Araali solution enables developers to focus on features and improves the security posture through simplification and automation. 

 

The security controls are embedded at the time of DevOps. The precision of Araali controls also helps with security operations where alerts are precise and intelligently routed to the right app team, making it actionable in real-time.

• 3+ years experience leading a team of DevOps engineers
• 8+ years experience managing DevOps for large engineering teams developing cloud-native software
• Strong in networking concepts
• In-depth knowledge of AWS and cloud architectures/services.
• Experience within the container and container orchestration space (Docker, Kubernetes)
• Passion for CI/CD pipeline using tools such as Jenkins etc.
• Familiarity with config management tools like Ansible Terraform etc
• Proven record of measuring and improving DevOps metrics
• Familiarity with observability tools and experience setting them up
• Passion for building tools and productizing services that empower development teams.
• Excellent knowledge of Linux command-line tools and ability to write bash scripts.
• Strong in Unix / Linux administration and management,

KEY ROLES/RESPONSIBILITIES:

• Own and manage the entire cloud infrastructure
• Create the entire CI/CD pipeline to build and release
• Explore new technologies and tools and recommend those that best fit the team and organization
• Own and manage the site reliability
• Strong decision-making skills and metric-driven approach
• Mentor and coach other team members

Key Skills:

• AWS Cloud, CICD, Serverless setups, Monitoring Setup
• Performance setup, scalability in hands experience, Linux expertise, DevOps Operations

Responsibilities:

• AWS Cloud, CICD, Serverless setups, Monitoring Setup, Performance setup, scalability in hands experience, Linux expertise, DevOps Operations.

Key Responsibilities:
 Implement DevOps capabilities in cloud offerings using CI/CD toolsets and automation
 Defining and setting development, test, release, update, and support processes for DevOps
operation
 Troubleshooting techniques and fixing the code bugs
 Coordination and communication within the team and with client team
 Selecting and deploying appropriate CI/CD tools
 Strive for continuous improvement and build continuous integration, continuous
development, and constant deployment pipeline (CI/CD Pipeline)
Pre-requisite skills required:
 Experience working on Linux based infrastructure
 Experience of scripting in at-least 2 languages ( Bash + Python / Ruby )
 Working knowledge of various tools, open-source technologies, and cloud services
 Experience with Docker, AWS ( ec2, s3, iam, eks, route53), Ansible, Helm, Terraform
 Experience with building, maintaining, and deploying Kubernetes environments and
applications
 Experience with build and release automation and dependency management; implementing
CI/CD
 Clear fundamentals with DNS, HTTP, HTTPS, Micro-Services, Monolith etc.