
Role: MDM Data Specialist
Location: Bangalore/Hyderabad/Gurgaon/Mumbai
Key Responsibilities
- Manage and improve master data across customer, product, entitlement, account hierarchy, product catalog, subscription, contract, billing, and revenue domains.
- Configure and support MDM platform capabilities, including data models, match and merge rules, survivorship rules, hierarchy management, validation rules, workflows, reference data, and data quality rules.
- Support integration of master data between MDM platforms and operational systems such as Salesforce CRM, Salesforce CPQ, Salesforce Revenue Cloud, billing, ERP, data lake, and reporting platforms.
- Assist with customer golden record creation, account hierarchy management, deduplication, data standardization, and Customer 360 enablement.
- Support product taxonomy and product catalog data needed for CPQ bundles, pricing rules, eligibility rules, commercial BOMs, and quote-to-cash automation.
- Maintain entitlement and subscription data, including customer-to-product mappings, lifecycle status, renewals, amendments, upsells, and install base visibility.
- Perform data profiling, cleansing, reconciliation, validation, issue resolution, and root-cause analysis across multiple systems.
- Document data definitions, business rules, source-to-target mappings, lineage, stewardship processes, and remediation actions.
- Partner with Sales Operations, Revenue Operations, Finance, Product Operations, Customer Success, IT, Data Governance, and Enterprise Architecture teams.
Required Qualifications
- 3-7+ years of experience in master data management, data governance, data quality, data operations, revenue operations, sales operations, product operations, or a related data role.
- Hands-on experience with an MDM platform such as Informatica MDM, Informatica IDMC, Reltio, or a comparable enterprise MDM solution.
- Experience in a SaaS, subscription, technology, or enterprise software environment.
- Working knowledge of CRM, CPQ, quote-to-cash, order-to-cash, billing, entitlement, subscription, contract, or revenue management processes.
- Experience with customer master, product master, product catalog, account hierarchy, entitlement, subscription, contract, billing, or revenue data.
- Understanding of MDM concepts such as golden record, match/merge, survivorship, reference data, hierarchy management, stewardship workflows, data quality rules, and cross-system synchronization.
- Strong analytical skills with the ability to investigate data issues across business processes and systems.
- Experience with data profiling, cleansing, standardization, deduplication, validation, reconciliation, and remediation.
- Strong documentation, communication, and stakeholder management skills.
Preferred Qualifications
- Experience with Salesforce CRM, Salesforce CPQ, Salesforce Revenue Cloud, or broader Salesforce ecosystem data models.
- Experience integrating MDM platforms with Salesforce, CPQ, billing, ERP, data warehouse, or lakehouse environments.
- Experience with Informatica Customer 360, Product 360, Reference 360, Cloud Data Quality, Cloud Data Governance, or Reltio Connected Data Platform / Reltio Data Cloud.
- Familiarity with APIs, batch integrations, event-driven integrations, data pipelines, data lineage, metadata management, and access controls.
- Experience with CPQ product structures, bundles, pricing rules, discounting, quote lines, contracts, assets, subscriptions, and renewals.
- Familiarity with revenue management concepts such as ASC 606, IFRS 15, performance obligations, revenue recognition, and SOX controls.
- Experience with SQL, Excel, BI tools, data profiling tools, data catalogs, or cloud data platforms.
- Experience supporting quote-to-cash transformation, M&A data onboarding, or enterprise data modernization.

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