What is a Data Prospectors day like?:
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Collecting and editing data through extensive web research, using google sheets,
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Analyzing multiple information sources to resolve factual discrepancies in data.
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Engaging in online discussions with colleagues on best practices for getting positive results.
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Ensuring quality of data in the database.
You are an outstanding candidate if you:
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Love to spend hours in front of your PC
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Superb at finding information on the web
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Can type reasonably fast
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Love to work with a tech-loving cool virtual team.
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Have a webcam and mic and be available for meetings.
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Are Tech Savvy
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Can work close to UK (GMT Time Zone) working hours of 9 am - 5 pm.
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Have the ability to problem-solve and work independently - but can ask questions when needed
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Be open to training (as you will be trained by my project managers and me)
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Have the hunger to be amazing at what you do
Educational Requirements:
University degree or equivalent. In lieu of a degree, 2-4 years of experience working in English in a business environment.
Work Experience at any of the following:
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Web research
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Link building
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Localization projects
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Data collection
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Research and information analysis
Salary and Benefits:
- The salary of this job (Once it moves to a full-time position of 40 hours per week), will be from $520 to $840 per month, depending on experience and competency.
- The higher end of range will only be for prospectors with extensive professional experience as a high-quality link prospectors.
- But better than that, we have a set pay progression plan which means this can go up with time.
- And a performance incentive plan which means if you’re able to hit targets, you will also qualify for a quarterly bonus as well.
- And there’s even a chance of promotion - every management and senior position we have in the company has been from within.

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About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.
Essential Functions:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
- Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
- Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
- Being able to interpret data that translates into action to improve the team.
- Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
- Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
- Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
- Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
- Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions.
- Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
- Be readily available with cameras on throughout the shift to assist customers and team members via Zoom
Experience/Education/Certifications Required:
- Associate's/ Bachelor's degree or equivalent experience
- 4+ Years in management
- SaaS software experience
- Several years running technical customer-facing teams.
- Experience in managing a team of over 20+
- Project management skills
- Leading a results driven team
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- The ability to partner with customers and team members in developing their strategic direction
- The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
Language Skills Required Vs. Preferred:
- Fluent in English.
- Demonstrated verbal and written communication skills.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Role Overview:
The AI Research Intern will focus on natural language processing (NLP) and working with large language models (LLMs). They will assist in refining and testing the retrieval-augmented generation (RAG) system for CopilotGTM.
Key Responsibilities:
- Assist in developing and refining NLP models to answer customer queries.
- Research and implement improvements to minimize hallucinations in the LLM.
- Test RAG model configurations and provide feedback to improve accuracy.
- Work with the engineering team to improve real-time product recommendations and responses.
- Analyze datasets and fine-tune models for specific use cases (e.g., sales, compliance).
Skills Required:
- Strong understanding of NLP and familiarity with LLMs (GPT, BERT, etc.).
- Basic coding experience in Python.
- Knowledge of data handling, data processing, and model training.
- Problem-solving ability and eagerness to experiment with new techniques.
Preferred:
- Experience with libraries like Hugging Face, PyTorch, or TensorFlow.
- Familiarity with retrieval-augmented generation (RAG) systems.
Job Summary:
The Project Engineer - HVAC will play a crucial role in the successful execution and
delivery of HVAC projects. This position requires a deep understanding of HVAC systems,
strong project management skills, and the ability to collaborate with cross-functional teams.
The Project Engineer will be responsible for overseeing project planning, design, execution,
erection commissioning and ensuring that projects are completed on time and within budget.
Responsibilities:
Project Planning:
Collaborate with clients, architects, and internal teams to define project scope,
objectives, and requirements.
Develop detailed project plans, including timelines, budgets, and resource
requirements.
Design Coordination:
Work closely with design and engineering teams to ensure that HVAC systems meet
project specifications and regulatory standards.
Review and approve design documents and drawings.
Project Implementation:
Oversee the execution of HVAC projects, ensuring adherence to project schedules and
budget constraints.
Conduct regular site visits to monitor progress and resolve any on-site issues.
Quality Assurance:
Implement quality control measures to ensure that HVAC systems meet industry
standards and client expectations.
Conduct inspections and tests to verify compliance.
Client Communication:
Serve as the main point of contact for clients during project implementation.
Communicate project updates, address concerns, and ensure overall client satisfaction.
Team Collaboration:
Collaborate with cross-functional teams, including engineering, procurement, and
construction, to ensure seamless project delivery.
Foster a collaborative and positive working environment.

This is a remote position.
SyncEzy is a SAAS integration company and we build deep integrations between the world's leading applications. We are looking to expand our integrations to other areas and are looking for Four Experienced Developers to join our team.
Senior Laravel / PHP Full Stack Developer - Work from Home/ Remote Role
The right candidate will:
- Have developed integrations or applications using the Laravel Framework and Microservices.
- Develop deep functional integrations between applications using publicly documented APIs.
- Have a strong experience using tools like Postman to consume APIs from Salesforce, Zoho, Mailchimp, Infusionsoft, Xero, Quickbooks, Shopify, Procore, simPRO, or similar apps.
- Solve complex performance problems and architectural challenges. Work on bug fixing and improving application performance.
- Understand business requirements based on spec sheets and build deep functional integrations
- Work well with the existing team of developers
- Have demonstrable knowledge of web technologies including PHP Laravel framework, Angular, NodeJs
- Experience with SOAP, REST, and other APIs
- Experience with OAuth, Managing Security, and access tokens, encryption, Single Sign-On.
Recruitment Process:
Round 1: Only shortlisted candidates will be contacted for a video conferencing interview.
Round 2: Shortlisted candidates will be asked to Software Development Test assignment task, You will be paid for up to 8 hours based on the time taken to complete the task.
Round 3: Personal Interview / Meet the team / Offer if successful.
* Less than 5 years experience? Please do not apply for this role.
** If you are not prepared to do a programming test, Do NOT APPLY.
*** Working from Home is mandatory, we do not have a physical office!
Requirements:
Must-Have Skills:
- Minimum 5 years of hands-on experience with Laravel framework.
- Minimum 3 years experience with public APIs of world-leading applications like (Salesforce, Zoho, Mailchimp, Xero, Quickbooks, Shopify, or more)
- BS/MS degree in Computer Science, Bachelors in Engineering IT / Computer Science. BCA in Computers, B.Sc in Computers, B.Tech/B.E. in Computers
- PG Diploma in Computers, MCA in Computers, M.Tech in Computers, MS/M.Sc(Science) in Computers.
Must have requirements for all Remote Roles with SyncEzy
- A very good internet connection 50mbps minimum. (Please do a speed test BEFORE applying)
- A proper work desk/setup at home and a quiet place to work.
- A Laptop / Computer during your probation period, we will provide company hardware laptop / PC, Headphones, standup desk, etc. upon confirmation.
- Excellent English communication skills, written and verbal
Compensation:
CTC: 8 lacs to 10 lacs
Benefits
A TRUE Remote / Work from the Home position. We are a Global Remote company and have been remote working long before it was made popular by COVID. We have staff dispersed across 4 countries and 15 cities. We pride ourselves on running a flat organization, with a friendly easy-going culture.
Competitive Salary + All the below
- Allowance for Internet / Phone costs
- Company Hardware provided after completing probation.
- Flexible, family-friendly & fun work environment
- Continuous development and education allowances.
- Flexible Remote work from anywhere (As long as you have good internet and communication)
- Excellent growth opportunities, and growth into leadership for the right candidate.
- Generous policies around leave / social and training allowances
- End-of-year bonuses based on company + Individual performance.
- Zero Commute, Work while you work, play while you play. Perfect Work / Life balance.
- Proficient in the development of Base Software in AUTOSAR.
- Experience in configuration of different AUTOSAR BSW components (Comms/DCM/DEM/Memory etc.)
- Experience working in any of the commercial AUTOSAR

Creates, modifies and maintains software applications individually or as part of a team under general supervision.
Essential Duties & Responsibilities
• Codes, tests, debugs, implements and documents software applications using established coding standards and methodologies
• Work within an agile scrum team, contributing to an atmosphere of continuous improvement
• Perform code reviews to ensure adherence to best practices
• Understands how to interpret designs and database models and effectively collaborate with Architects
• Master the technologies, languages, and practices used by the team and project assigned
• Trouble shoot and resolve issues in existing software
• Continuous performance improvement of the system
Minimum Qualifications
• Minimum three years of HL7 development experience (implementation only will not be considered) using an industry known interface engine
• Understanding of FHIR and its primary components
• Experience with AWS or Azure cloud-based technologies
• Experience with OAuth2
• Minimum two years EDIFecs experience (Rhapsody will be considered if three years minimum)
Skills/Knowledge
• Must be proficient in basic programming skills and proficient in JavaScript and/or C#
• Strong problem-solving and analysis skills
• Experience with high transactional volume systems
• Ability to design and build workflows from requirements document
• Ability to gather requirements from existing platform
• Ability to learn new development language and platforms quickly and apply that knowledge effectively
• AWS Cloud technologies
• CI/CD experience or understanding

We are looking for an automation specialist who will play a key role in Sattva's digitisation
initiatives. Our rapid growth in the last year has underscored the importance of
technology-driven solutions to manage business processes at scale.
Currently our tech landscape is a collection of best-of-breed SaaS solutions that need to be
integrated/extended based on business needs. This role involves identifying automation
opportunities and realising them through low/no-code platforms like AppSheet, Zapier, etc. It is a technical role that also involves interfacing with people across different Business Units within Sattva. It offers the opportunity to work with best-in-class SaaS solutions like Google Workspace, FreshTeams, ClickUp, and QuickBooks.
Responsibilities
● Analyse existing landscape of SaaS solutions to identify automation gaps in key
business process
● Integrate best-of-breed SaaS solutions using APIs and Low/No-Code tools
● Build apps to extend existing SaaS solutions like FreshTeams, QuickBooks, ClickUp, etc
using available APIs and SDKs
● Configure SaaS solutions to meet the needs of a specific Business Unit or of a defined
security policy
● Build Slack apps to integrate with SaaS solutions in the landscape
● Troubleshoot technical issues with the configured solutions in the landscape
Ideal Candidate Profile
● 1+ years of experience in integrating/extending SaaS solutions
● Solid expertise in developing automation scripts and applications using Javascript or
Python
● Strong problem-solving ability
● Excellent communication skills
● Proven ability to interface with multiple stakeholders across business vertical

- Design and code features for the website application as per the specifications provided by the Product and Design teams.
- Ship features in fast-moving agile sprints.
- Work closely with Backend, Product Design, and Product Management teams to brainstorm and chalk out details of features.
- Ability to build a feature from scratch & drive it to completion
Must have:
- Good understanding of Javascript and Clean architecture.
- Good understanding of asynchronous programming, callback, and closures.
- Strong experience with Javascript frontend framework/libraries like ReactJS
- Understanding of stateless application
- Good knowledge of CSS and its pre-processors like SASS/LESS
- Good understanding of server-side templates.
- Experience with creating cross-browser compatible web apps
- Should be Strong in MySql / Postgres database.
- Stronghold in Data structure and processing JSON
Good to have
- Basic knowledge of CI, CD
- Intermediate knowledge in any cloud services(AWS, GCP)
- Familiar with testing frameworks like Mocha, Cypress


