Learning Experience Designer / Content Strategist / Content Lead

Title: Content Specialist 

Location: Mumbai 

Experience: 3–4 years 

Work Mode: Hybrid 

About Master-O 

Master-O is a B2B SaaS platform focused on enabling and upskilling frontline teams through microlearning, gamification, AI-powered roleplays and digital coaching. We work with leading organisations across industries like FMCG, BFSI, Pharma, Automotive and Retail. 

We are looking for a Content Specialist who can combine strong creative thinking with excellent client communication to own content requirements for our Mumbai and Gurugram based clients. 

The Role 

This is a client-facing content creation role where you will be the primary point of contact for Master-O's high touch enterprise accounts for their content requirements. 

You will work closely with clients to understand their business objectives, frontline challenges, and learning needs, and translate these into engaging content, storyboards and learning journeys. 

You will also work cross-functionally with the Customer Success, Product and Content teams at our Gurugram headquarters to ensure seamless execution and delivery. 

What Does “Content” Mean at Master-O? 

At Master-O, content is not just traditional marketing content or reels. You’ll primarily create microlearning-based static and video learning content designed for the frontline teams of our enterprise clients. 

The content and use cases vary based on the client’s business objectives, frontline pain points and industry — from product knowledge and sales pitches to customer handling, compliance and on-the-job skill development.

What We're Looking For 

• 3–4 years of experience in content creation, content marketing, creative strategy or a similar role. 
• Prior experience in a B2B SaaS company or a marketing/creative agency is strongly preferred. 
• Agency candidates should ideally have worked with clients across BFSI, FMCG, Pharma, Automotive and/or Retail. 
• Strong storyboarding and content conceptualisation skills. 
• Excellent copywriting and editing skills. 
• Strong working knowledge of Canva and Adobe Creative Cloud. 
• Excellent spoken and written English communication — this is critical as the role involves frequent interaction with senior client stakeholders. 
• Strong presentation and client-management skills. 
• Ability to manage multiple stakeholders, projects and deadlines independently. 
• A good understanding of digital content, learning formats and visual communication. 
• Someone who is equally comfortable speaking to a client, building a storyboard and getting into the details of content creation. 

Why This Role? 

This role sits at the intersection of content, creativity, and client consulting. 

You won't just be creating content based on pre-assigned briefs. You'll be responsible for understanding why the client needs the content, what their frontline teams need, and how Master-O can solve that requirement. 

You'll get the opportunity to work directly with leading organisations across multiple industries while collaborating with a fast-moving SaaS team across Mumbai and Gurugram. 

Role Overview:

As Product Designer at Marbles Health, you'll own the end-to-end design of our product experience from early strategy and user research through to final UI execution. This is a high-ownership role for someone who wants to influence not just how the product looks, but how it works and why.

This isn't a role for someone whose first instinct is only "I can make this look pretty." 

Before you read further, a few honest questions:

A user's health data flow feels confusing. What's your first move? 

❌ "I'll flag it to the PM and wait for direction."

 ✅ "I'll sit with the clinical logic until I understand why it's built this way, then propose what should change."

You're designing a screen explaining a brain-health metric to a non-technical user. Where do you start? 

❌ "I'll make it look clean and modern."

 ✅ "I'll figure out what the user is actually afraid of or confused about, then design for that first."

How do you use Claude or ChatGPT in your work? 

❌ "I use it for inspiration and copy." 

✅ "I use it to pressure-test flows, generate variants fast, and get from a rough idea to a testable prototype in hours, not days."

What does ownership look like to you? 

❌ "I hand off the Figma file and move to the next ticket." 

✅ "I stay close to it post-launch - funnel data, session recordings, A/B results - because shipping isn't the finish line."

If the "yeah!" answers sound like you, keep reading.

What You'll Do

• Lead UX strategy for key product areas - translating user needs, business goals, and clinical/health considerations into clear design direction.
• Design end-to-end user flows, wireframes, and high-fidelity UI for web and mobile experiences.
• Conduct and synthesize user research (interviews, usability testing, surveys) to validate design decisions.
• Build and maintain a scalable design system/component library in collaboration with engineering.
• Partner closely with Product Managers and Engineers from ideation through shipping — you're in the room for strategy, not just execution.
• Translate complex health information into simple, trustworthy, and accessible interfaces.
• Use data (funnel metrics, session recordings, A/B tests) to inform and iterate on designs post-launch.
• Present design rationale clearly to stakeholders, including non-design leadership.

What We're Looking For

• 2-5 years of experience as a Product Designer or UX/UI Designer, ideally in a consumer app, health tech, or fintech environment.
• A strong portfolio demonstrating both UX thinking (flows, research, problem-framing) and high-quality UI execution.
• Proficiency in Figma (or equivalent) and familiarity with prototyping tools.
• Experience designing for both web and mobile platforms.
• Comfort working with ambiguity - you can turn a loosely defined problem into a structured design process.
• Basic understanding of accessibility standards (WCAG), especially relevant in health products used by diverse populations.
• Strong communication skills, able to justify design decisions with reasoning, not just aesthetics.
• Bonus: prior experience in health tech, wellness, or a regulated/trust-sensitive consumer category.

Nice to Have

• Experience running or contributing to a formal design system.
• Familiarity with basic HTML/CSS (to collaborate more fluidly with engineering).
• Exposure to behavioral design principles (habit formation, nudges) relevant to health engagement.
• Motion design skills (micro-interactions, transitions, product animations).
• Experience creating print collaterals (brochures, packaging, in-clinic materials).
• An AI-forward mindset - curiosity about using AI tools in the design process and designing AI-native product experiences.

What Success Looks Like in the First 6 Months

• Ownership of at least one major product flow, redesigned or shipped based on user research.
• A functioning or improved design system adopted across the product.
• Established a lightweight, repeatable UX research process for the team.

If you want real ownership in health tech and are ready to dig into complexity most people avoid, we'd love to see your work.

To be considered, please also fill out this short form:

https://docs.google.com/forms/d/e/1FAIpQLSeyThzAf9zfkhJTyN_X7jbcSj0a7pNzzKF9LZMcZr_fRRPjUw/viewform?usp=header

What you’ll get to do in this role:

Partner closely with product, content, and growth teams to shape user experiences for StoryTV and the Master App, defining what to build and how to build it.

Deeply understand user and creator behavior across short-form video, live streaming, and interactive social experiences.

Design end-to-end user journeys—from experience maps and storyboards to wireframes and high-fidelity prototypes.

Craft intuitive flows across content discovery, creator tools, engagement loops, and monetization journeys.

Ensure a seamless and consistent experience across StoryTV and the broader Eloelo ecosystem.

Plan and run usability testing to validate concepts and continuously improve product experience.

Contribute to scalable design systems and interaction patterns for rapidly evolving features.

What you’ll bring:

4-6 years of experience in UX/Interaction Design with a strong foundation in human-centered design.

A portfolio that demonstrates end-to-end design thinking, from research to shipped experiences (preferably in content, social, or creator platforms)

Ability to simplify complex product problems into intuitive, user-friendly solutions

Strong understanding of information architecture for content-heavy and social platforms

Ability to clearly articulate design decisions backed by user insights and data

Proficiency in tools like Figma, Sketch, or Adobe XD for wireframing and prototyping

Experience working in agile, fast-paced product environments

Strong collaboration and communication skills to work across cross-functional teams

High ownership, initiative, and a “make it work” mindset to take products from concept to launch

Data Science (SME)

FACE Prep is India’s leading employability and industry-aligned education company. For over 17 years, we have partnered with higher education institutions to bridge the gap between academia and industry.

● Worked with 2,000+ colleges and universities across India

● Trained 6+ million students across disciplines

● Market leaders in:

● Employability skills & placement readiness

● Industry-aligned academic papers(credit-bearing)

● Full-scale industry-aligned degree programs with universities

● Pan-India operations, headquartered in Coimbatore

● Young, energetic, mission-driven team

● Fast-growing organization with headcount expected to cross 1,000 employees in the next financial year

At FACE Prep, people are the platform on which outcomes are built.

Position: Data Science (SME)

Location: Coimbatore

Duration: Full-Time

Department: Training & Development

Experience: Minimum 2 Years

Role Description :

The Data Science Subject Matter Expert (SME) is a full-time, on-site role based in Coimbatore. The SME will design and deliver data science curricula, including lectures, hands-on labs, and project-based learning for students preparing for tech careers. Daily responsibilities include creating educational content, developing problem sets and case studies, mentoring learners on data analysis and model-building, and reviewing student work to provide constructive feedback. The SME will collaborate with other trainers and the product team to align content with current industry practices and hiring requirements. The role also involves analyzing learner performance data, refining teaching strategies, and occasionally contributing to workshops, bootcamps, and online learning materials.

Requirements:

• Strong foundation in Statistics and Data Science, with the ability to explain complex concepts clearly and practically.

• Hands-on experience in Data Analytics and Data Analysis, including working with real-world datasets and deriving actionable insights.

• Excellent Analytical Skills for problem-solving, designing assignments, and guiding learners through data-driven decision-making.

• Proficiency in common data science tools and languages (e.g., Python/R, SQL, data visualization tools such as Tableau/Power BI).

• Prior experience in teaching, mentoring, corporate training, or curriculum development is highly beneficial.

• Bachelor’s or Master’s degree in a quantitative field such as Computer Science, Statistics, Mathematics, Data Science, or related discipline.

• Ability to communicate effectively with diverse learner groups and collaborate within a multidisciplinary team.

• Exposure to machine learning concepts, model evaluation, and deployment practices is a plus.

IMMEDIATE JOINERS REQUIRED

Strong Product Designer from top college profile

2

Mandatory (Experience) - Minimum 1+ YOE in UX / Product Design, with strong focus on B2C Products

3

Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products

4

Mandatory (Company): Top B2C product company

5

Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority

6

Mandatory (Exclusion) - Only UX designer wont work, we need product designers

AI Product Builder | Consumer Experiences

TL;DR: ₹1 lakh/month. HSR Layout, Bengaluru. Full-time, in-person preferred, with flexibility for an exceptional fit. Use AI to build and refine consumer experiences. No CV or prior experience required. Apply by email, then an unpaid 48-hour workout assignment.

I'm Vishnu, building Aira. AI is the biggest equaliser we have, but nobody has figured out the consumer use case yet. I think Aira will be the reason everyday people start using AI daily.

I don't believe chatting is the final interface for AI. So Aira is built around a hand-drawn character that feels alive, shapes what's on your screen, and brings voice, animation and music together. The goal is the best answer, delivered in the best way for your situation, with help acting on it.

Say you're deciding what to cook. Aira helps you pick a meal, shows the ingredients, arranges the purchase with your confirmation. While you cook, it keeps the recipe and your current step on screen, speaks short instructions, and waits while your hands are busy. The same screen won't work at the gym, in meditation or while fixing a tyre. The conversation, the actions and what you see and hear should feel like one experience that adapts to what you're doing.

I'm hiring people who would have wanted to work on the first iPhone. People who obsessed over the small details that made something unfamiliar feel natural, and cared about what a person felt the first time they used it.

We've built the foundation. Your job is to take an experience, decide how it should work, build it with AI, and keep agonising until it feels right. In practice: tuning prompts and behaviour files, building or changing screen components with AI, and testing what you've made.

You may not yet be able to explain why an interaction feels incomplete. I want you to follow that feeling and build a better version. That's why we don't ask for a CV, prior experience or a coding background. We need product thinking, creativity and ownership — you question what AI gives you, make it work, and keep improving it.

We're launching in San Francisco this month. You'll work directly with me and help shape what people experience the first time they meet Aira.

The process

You'll build a workout experience from a minimal starter. We give you a stepper, a timer and the component plumbing; you decide how it behaves and build the rest. Anyone can attempt it, before any screening. You have 48 hours after receiving it. It's unpaid, for evaluation only, and your work stays yours.

AI helps me review, but I pick the shortlist myself. Shortlisted candidates get a 30-minute conversation. I aim to reply within 24 hours of submission and finish within a week.

Roles & Responsibilities

To drive design excellence for the assigned digital customer journeys (app & web) by leading a team of designer(s) and owning the end-to-end design and testing strategy for these journeys. The role partners closely with business/product stakeholders, product management and analytics teams to identify customer pain points, prototype new-age (including AI-led) design concepts, validate design hypotheses through structured testing (A/B, moderated/un-moderated research) and institutionalize design system adherence across the assigned journeys, while managing the design talent within the team.

Minimum required Accountabilities for this role

• Own the end-to-end design vision and strategy for the assigned business POD's digital journeys (app & web)
• Lead, guide and manage the Design & Testing Member(s) in the POD, including performance management and capability building
• Partner with the POD Lead, Product Managers and Business stakeholders to translate product strategy into intuitive design solutions
• Drive user research (moderated/un-moderated) and synthesize customer pain points and expectations into actionable design interventions
• Define and drive the A/B testing and experimentation roadmap for POD journeys in partnership with testing/analytics teams
• Champion adoption and governance of the organization's design system across the POD
• Guide the team on prototyping (including AI-based tools) of new concepts, backed by user research and industry best practices
• Track, review and report design impact using customer experience (CX) metrics and behavioural data, and continuously identify improvement opportunities

Additional Accountabilities pertaining to the role

• Represent design in cross-functional forums, product reviews and stakeholder governance meetings
• Benchmark journeys against industry, competitor and emerging design/AI trends
• Contribute to design operations, process improvement and design system evolution at the organization level

MAJOR CHALLENGES

• Balancing fast-paced digital delivery timelines with rigorous, research and data-backed design decisions
• Driving design consistency and design-system adherence across multiple, concurrently evolving customer journeys
• Influencing cross-functional stakeholders to prioritize design/UX interventions
• Building, mentoring and scaling a high-performing design and testing team

DECISIONS

• Final design direction and sign-off for POD journeys prior to development handoff
• Prioritization of the design and testing roadmap within the POD
• Selection of design variations to be tested and the success metrics used to evaluate them

Other Information

• Total Team Size: As per POD design team structure (between 3 to 13)
• Number of Direct Reports: 1–2 (Design & Testing Member(s))
• Number of Indirect Reports: As applicable, through the POD structure
• Number of Outsourced employees: As applicable, through the POD structure
• Number of locations: 1 (Head Office)
• Number of products: As per POD journeys assigned

Ideal Candidate

1.Strong Product Design & Usability Testing Lead Profile, with end-to-end ownership of digital customer journeys

2.Mandatory (Experience 1) - 5+ years of relevant design experience, with hands-on experience designing and scaling digital customer journeys for app and web platforms in a high-growth, digital-first environment

3.Mandatory (Experience 2) - 1+ years leading, mentoring and managing designers as direct reports, including performance management and capability building

4.Mandatory (Experience 3) - Owning end-to-end design vision and strategy for assigned journeys, including final design direction and sign-off prior to development handoff

5.Mandatory (Experience 4) - Strong experience in building, governing and driving adoption of design systems across multiple teams or journeys, not just consuming an existing design system

6.Mandatory (Experience 5) - Defining and driving A/B testing and experimentation roadmaps in partnership with analytics or testing teams, including selecting design variations and the success metrics used to evaluate them

7.Mandatory (Tech skill 1) - Hands-on prototyping of new concepts using AI-based design and prototyping tools

8.Mandatory (Company) - Top B2C digital-first product environment with high-volume app and web journeys

9.Mandatory (Education) - Bachelor's or Master's degree in Design (UX/UI, Interaction Design, HCI) or a related field from a recognised design institute (like NID, IIT, NIFT, Srishti etc)

10.Mandatory (Portfolio) - Strong portfolio of end-to-end journey design for app and web, design system work, and research or experimentation outcomes with measurable impact