Lead QA Engineer

Create Error and Success Messages that are user-friendly, concise, and

aligned with the platforms tone.

• Draft informational tooltips (“i” symbol content) for all features to guide

users intuitively.

• Write onboarding form content to ensure smooth user registration and

setup.

• Develop step-by-step tutorials for each module of the platform (written

& visual).

• Script and collaborate with the design/video team to produce tutorial

videos for all modules.

• Draft and maintain Terms & Conditions and Privacy Policy in compliance

with applicable laws and SaaS industry standards.

• Prepare content for customer agreements and other legal or

operational documents related to the platform.

• Create technical blogs and news articles related to security, SaaS, and

cybersecurity.

• Draft technical press releases highlighting platform updates, product

launches, and company milestones.

• Curate content for technical presentations for internal, client, and

conference use.

• Write email templates and all other communication templates for user

engagement, onboarding, notifications, and marketing.

• Create and maintain product documentation using platforms

like Mintlify, ReadMe, GitBook, or similar.

• Collaborate with product managers, designers, developers, and

marketing teams to ensure content accuracy and usability.

• Ensure all content follows brand guidelines, is consistent, and enhances

Job Description:

• This is BPO Night shift job (US Voice process) in Nagercoil.

• This is purely night shift with fix saturday sunday off .

• This is not sales or tele marketing, it is to help the US citizens .

• It is work from office only. with salary range 15000 to 25000 per month along with unlimited incentives based on leads that you generate.(per lead you get Rs 500)

Responsibilities:

• Handle outbound calls to international customers.

• This is US Government project that you will be working on where you get the details of customers and complete the further process.

• Maintain accurate and detailed records of customer interactions and transactions.

• Collaborate with team members to achieve individual and team goals.

• Strive to achieve customer satisfaction and ensure positive feedback.

Requirements:

• Freshers and Experienced both can apply.

• Excellent communication skills / Fluency in English.

• Ensure Timely& Professional Responses to all queries.

• Strong ability to multitask and take fast decisions independently.

• Night shift only.(7.30 PM to 4.30 AM.)

Benefits:

• Competitive salary + incentives.

• After shift Drop facility for females only.

• ESI, PF, and insurance benefits

Key Responsibilities:

- Design, develop, and maintain scalable applications using Python and TypeScript.

- Work with cutting-edge tech, building solutions using Large Language Models.

- Architect and optimise cloud infra for efficiency, security, and scalability (AWS, Azure, or GCP).

- Integrate and deploy APIs, databases, and front-end interfaces seamlessly.

- Lead code reviews to uphold coding standards and mentor junior developers.

Required Skills and Qualifications:

- 8+ years in software development with expertise in Python and TypeScript.

- Exposure to building or integrating solutions using LLMs.

- Proven ability to lead teams or projects, ensuring high quality outcomes.

- Proficiency in managing cloud environments (AWS, Azure, or GCP).

- Hands-on experience with CI/CD pipelines, containerisation and Infrastructure-as-Code.

- Strong skills in SQL/NoSQL databases and performance tuning.

- Exceptional analytical and debugging skills.

Nice to Have:

- Experience with vector databases (e.g. Weaviate or Milvus) for semantic search or embedding storage.

- Familiarity with Gen AI frameworks and tools (e.g., LangChain, LlamaIndex).

- Familiarity with frontend frameworks (Next.js or Angular).

- Active contributions to open-source projects or a strong GitHub portfolio.

What We Offer:

- Opportunity to work with the latest in Generative AI.

- Competitive salary and comprehensive benefits.

- A forward-thinking, collaborative environment.

- Flexibility in work policies to foster a healthy work-life balance.

We are seeking a dynamic and results-oriented Business Development Executive with a minimum of 5 years of experience in IT sales to join our team. This role is crucial in driving business growth, establishing and nurturing client relationships, and expanding our footprint in the competitive USA IT market.

Responsibilities:

1. Conduct in-depth research to identify potential clients, industry trends, and market opportunities in the USA IT sector.
2. Develop and implement lead generation strategies, which may include cold calling, targeted email campaigns, networking, and leveraging professional networks.
3. Establish and maintain relationships with C-level executives, IT decision-makers, and key stakeholders to understand their IT needs and challenges.
4. Articulate the value proposition of our IT products and services to potential clients, addressing how our solutions can address their specific business objectives.
5. Create and customize compelling proposals and presentations tailored to clients needs and objectives.
6. Skilfully negotiate terms, pricing, and contracts while ensuring win-win outcomes for both the client and our organization.
7. Identify and collaborate with strategic partners and vendors to enhance our IT product and service offerings and expand our market reach.
8. Meet and exceed revenue and sales targets, driving business growth and market share within the USA IT sector.
9. Gather and provide valuable insights and feedback to shape the development of IT solutions and influence marketing strategies.
10. Maintain accurate records of sales activities, track performance against objectives, and generate regular reports to senior management.
11. Stay updated on emerging IT trends, products, and technologies, and continually enhance product knowledge.

 Qualifications and Skills:

1. Bachelor's degree in business, IT, or any field.
2. A minimum of 5 years of successful business development and IT sales experience in the USA market.
3. Comprehensive understanding of IT products, solutions, and services.
4. Exceptional interpersonal, communication, and negotiation skills.
5. Proven track record in closing complex IT sales deals in a competitive market.
6. Results-driven with a demonstrated passion for IT sales.
7. Strong project management and organizational skills.
8. Proficiency in CRM software and sales analytics.
9. Positive attitude, resilience, and adaptability in a dynamic business environment.