Lead I - Data Engineering

Strong Technical Project Manager / Program Manager / Delivery Excellence profile

Mandatory (Experience 1) – 9+ years of overall experience, with minimum 5+ years in Project/Program Management / PMO / Delivery Governance roles in SaaS or technology-driven organizations

Mandatory (Experience 2) – Hands-on experience managing Agile delivery across multiple teams, including sprint planning, tracking, retrospectives, and release governance using Jira / Confluence

Mandatory (Experience 3) – Prior experience in at least one technical function (e.g., QA, development, testing, or technical project coordination) to effectively interface with engineering teams

Mandatory (Core Skills 1) – Strong communication, stakeholder management, and executive-level reporting capability (interfacing with CTO / leadership teams)

Mandatory (Core Skills 2) – Ability to coach cross-functional teams in Agile methodologies (Scrum/Kanban) and drive organization-wide Agile maturity

Mandatory (Company) - B2B SaaS or technology-driven Companies only (Preferred B2B SaaS in RetailTech, ERP, OMS, POS, E-commerce SaaS, Logistics

Job Title: Network Engineer

Job Summary:

The Network Engineer will design, implement, and manage various network solutions to ensure the smooth operation, security, and efficiency of the organization's IT infrastructure. This role requires a deep understanding of network architecture, protocols, and security.

Key Responsibilities:

• Network Design and Implementation:
• Design and deploy functional networks (LAN, WAN, WLAN, VLAN, VPN).
• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).

Network Maintenance and Monitoring:

• Monitor network performance and ensure system availability and reliability.
• Use tools to monitor network performance, troubleshoot network issues, and optimize network performance.

Security Management:

• Implement and manage network security measures (e.g., firewalls, intrusion detection systems).
• Regularly update network security measures to protect against vulnerabilities and cyber threats.

Technical Support:

• Provide technical support to users and resolve network issues.
• Liaise with vendors and other IT personnel for problem resolution.

Documentation and Reporting:

• Maintain comprehensive documentation of the network configurations, including network diagrams and operational procedures.
• Prepare and maintain network reports and logs.

Network Upgrades and Scalability:

• Plan and execute network upgrades and expansions to support the organization's growth.
• Evaluate new network technologies and make recommendations for enhancements.

Compliance and Standards:

• Ensure network configurations comply with industry standards and best practices.
• Adhere to regulatory requirements related to network management.

Required Skills and Qualifications:

• BE / Bachelor’s degree in computer science, Information Technology, or a related field.
• Professional certification (e.g., CCNA, CCNP, CompTIA Network+) preferred.
• Proven experience as a Network Engineer or Network Administrator.
• In-depth knowledge of network protocols (e.g., IP, BGP, OSPF, EIGRP, HSRP).
• Hands-on experience with network hardware (e.g., Cisco, Juniper, HP, Fortinet Switch).
• Proficient in network monitoring and troubleshooting tools (e.g., SolarWinds, Wireshark, Nagios).
• Strong understanding of network security principles and best practices.
• Excellent analytical and problem-solving skills.
• Strong communication and teamwork abilities.

Preferred Skills:

• Experience with virtualization technologies (e.g., VMware, Hyper-V networking ).
• Familiarity with cloud networking (e.g., AWS, Azure).
• Experience with SDN (Software-Defined Networking) and NFV (Network Functions Virtualization).

Working Conditions:

• 5 days in Office- Wissen Technology, Cessna Business Park, Kadubeesanahalli, Bellandur, Bangalore- 560103
• May require on-call duties or after-hours work to address network issues or perform upgrades.
• Work may involve lifting and installing networking equipment.

Key Responsibilities 

• Design, develop, and deploy scalable .NET applications and microservices supporting core 

retail operations.

• Build and maintain robust integrations using Kafka, REST APIs, and middleware 

components.

• Work closely with product, POS, merchandising, warehousing, and ERP teams to translate 

business needs into reliable technical solutions.

• Optimize system performance and ensure integrations remain stable across high-volume 

retail cycles.

• Implement best practices in coding, testing, CI/CD, and cloud-native architectures.

• Troubleshoot production issues with speed and a cool head—especially when it impacts 

stores.

• Document technical designs, data flows, and integration contracts clearly.

Required Skills & Experience 

• 6–8+ years of hands-on full stack development using .NET Core / .NET 6+, C#, and 

modern frontend frameworks (React/Angular preferred).

• Strong expertise in Kafka (producers, consumers, topics, partitions, schema registry).

• Solid experience designing RESTful APIs and integrating with enterprise systems.

• Prior experience in retail technology is non-negotiable—POS, inventory, warehousing, or 

ERP exposure is essential.

• Strong knowledge of relational databases (SQL Server, PostgreSQL) and caching 

frameworks.

• Experience building scalable, distributed systems that can handle peak loads.

• Familiarity with containerization (Docker/Kubernetes) is a plus.

• Excellent problem-solving skills and the ability to work independently on a contract basis.

Nice to Have 

• Experience with message brokers beyond Kafka (e.g., RabbitMQ)

• Exposure to cloud platforms (Azure/AWS/GCP)

• Knowledge of CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins)

• Understanding of retail data models and omnichannel workflows

Hiring: Sales Engineer – Cosmetic & Pharma Machinery

 📍 Ghatkopar, Mumbai (North) | 💼 Sales & Marketing | 💰 Salary: Negotiable

 📌 Experience: 2+ Years | Qualification: Diploma/Graduation in Engineering

We’re looking for a Sales Engineer with 3–5 years of experience in Cosmetic or Pharma machine sales.

🔹 Build & maintain client relationships

 🔹 Understand customer needs & recommend solutions

 🔹 Present products, prepare proposals & close deals

 🔹 Coordinate with internal teams for smooth execution

 🔹 Represent the company at events & exhibitions

 🔹 Achieve sales targets & provide post-sales support

💡 Strong technical understanding, communication & negotiation skills required. Willingness to travel.

• Analyze the needs of the user or business
• Design and develop hardware systems based on those needs
• Test hardware prototypes and operational systems to ensure they function as expected
• Recommend hardware upgrades to improve existing systems
• Assist in integrating hardware components into larger systems
• Create technical specifications and diagrams to guide the manufacturing and assembly process
• Ensure that hardware systems are compatible with software components
• Maintain and repair hardware systems as needed
• Document each aspect of a hardware system or component for future reference and troubleshooting
• Stay current with advancements in technology to recommend innovative hardware solutions
• Communicate and collaborate with software engineers to ensure hardware and software integration

Customer Support Roles

1. Customer Support Representative: Handles customer inquiries, resolves issues, and provides product information via phone, email, or chat. Should be good in English and Hindi

2. Customer Service Agent: Provides assistance and support to customers, answering questions and resolving concerns in a timely and professional manner.

3. Help Desk Support: Troubleshoots and resolves technical issues for customers, providing timely and effective solutions.

Chat Process Roles

1. Chat Support Agent: Responds to customer inquiries and resolves issues via live chat, providing quick and accurate solutions.

2. Live Chat Representative: Engages with customers in real-time, addressing their concerns and providing support through live chat platforms.

3. Virtual Customer Support Agent: Handles customer support requests via chat, email, or social media, providing timely and effective solutions.

Key Skills

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment

- Patience and empathy when dealing with customer issues

- Strong product knowledge and understanding of company policies

Job Title:

Telephony Engineer

Job Description:

- Support the operations team with debugging issues related to the telephony platform

- Identify issues with calls using monitoring and analysis tools such as VoIPMOnitor

- Write scripts to automate tasks, monitor the services and functionalities

- Contribute to the improvement of the system by providing ideas

- Help with capacity planning

- Perform the scheduled maintenance activities

- Modify the existing code to accommodate new features

Experience Range:

3- 6 years

Educational Qualifications:

Any graduation,

Job Responsibilities:

  • Knowledge of open source technologies, VoIP, SIP, WebRTC etc.

  • Shell scripting.

  • Experience in Asterisk and Kamailio or OpenSIPS.

  • C/C++ or JS programming with Linux.

  • 5-8 years experience.

  • Good communication skills.

  • Willingness to work in the night, whenever required, for handling support related issues.

Skills Required:

ViOP, OpenSIPS, SIP, Shell Scripting, Asterisk, kamailio, C++, Linux, Development,

Location: Bangalore

Function: Software Engineering → Backend Development

Requirements:

• 4 + years of experience in Java, Spring, Hibernate, Springboot/microservices
• Good understanding and practical experience in Spring framework ( Spring boot,JPA,MVC)
• Extensively worked on microservices based design architecture
• Strong command on Data Structures, algorithms & Problem Solving
• Very strong on Oops Java Basic,
• Good on Multithreading Concepts
• Should have good exposure on Messaging platform (Kafka,JMS, AMQ etc,)

About Bigbasket.com

At bigbasket.com we believe in being smart, quick and efficient, making your life as leisurely as possible. We understand that in this fast-paced world, time is always of the essence and hence want to make your grocery shopping easy and convenient so that no time is wasted in this process. So, no more hassle of going down to the grocery store and long queues for billing etc. You can browse through our varied range of products at bigbasket.com, order them and get them to be delivered at your own convenient time slot.

We specially hand pick each and every product for you, putting it through a safety packaging process and finding your home, no matter how bad the wind is or how cold the weather is. Our ''No questions asked refund' and ''10% off for a delayed delivery'' policy makes us a customer friendly online food and grocery store. Just follow three simple steps and get your order delivered - simply Browse, Add to cart & Choose delivery slot!

Why Explore a Career at Bigbasket.com

Bigbasket engineering thrives on out of the box thinking and relentless pursuit of excellence. We are looking for senior developers who share our passion for building world class software. If you are excited about the prospect of changing the way India shops for groceries and being a pioneer -- then this a great home for you. Not to mention the thrill of building products that millions use on a daily basis and using cutting edge technology to make the products customers love.

While we are techies at heart -- we don't use technology for the sake of technology, but pride ourselves in solving customer problems in the most efficient and elegant ways. Do the customers really care about efficient implementation of Levenshtein Distance? Well no. But they really appreciate when their typos are pardoned and don't get in the way. Similarly customers don't give a damn that robots efficiently segregate their packets, but they do care about their orders delivered in a timely way.

If you enjoy Coding, Testing and love solving business problems, then we'd like to meet you.