Kafka Tester

Why Middleware? 💡

Sick of the endless waiting?

Waiting on code reviews, QA feedback, or that "quick call"?

At Middleware, we’re all about freeing up engineers like you to do what you love—build.

We’ve created a cockpit that gives engineering leaders the insights they need to unblock teams, cut bottlenecks, and let engineers focus on impact.

What You’ll Do 🎨

• Own the Product: Shape a product that engineers rely on daily.
• Build Stunning UIs: Craft data-rich, intuitive designs that solve real problems.
• Shape Middleware’s Architecture: Make our systems robust, seamless, and introduce mechanisms that allow high visibility into our automated pipelines.

What We’re Looking For 🔍

• React + Typescript: You know your way around these tools and have launched awesome projects.
• Python + Postgres: You've build complete backend systems, not just basic CRUD apps.
• Passionate Builder: Hungry to grow, build, and make an impact.

Bonus Points ⭐️

• Eye for Design: You have a sense for clean, user-friendly visuals.
• Understanding of distributed systems: Not everything runs on a single machine, and you know how to make things work across a lot of those.
• DSA Know-how: Familiarity with data structures (graphs, linked lists, etc.) because our product (even frontend) actually uses DSA concepts.

Why You'll Love Working with Us ❤️

We’re engineers at heart.

Middleware was founded by ex-Uber and Maersk engineers who know what it’s like to be stuck in meeting loops and endless waiting. If you're here to build, to make things happen, and to change the game for engineering teams everywhere, let’s chat!

Ready to jump in? Explore Middleware (https://www.middlewarehq.com/) or check out our demo (https://demo.middlewarehq.com/).

Job Role : Azure DevSecOps Engineer (Security-Focused)

Experience : 12 to 18 Years

Location : Preferably Delhi NCR (Hybrid); Remote possible with 1–2 office visits per quarter (Gurgaon)

Joining Timeline : Max 45 days (Buyout option available)

Work Mode : Full-time | 5 Days Working

About the Role :

We are looking for a highly experienced Azure DevSecOps Engineer with a strong focus on cloud security practices.

This role is 60–70% security-driven, involving threat modeling, secure cloud architecture, and infrastructure security on Azure using Terraform.

Key Responsibilities :

• Architect and maintain secure, scalable Azure cloud infrastructure using Terraform.
• Implement security best practices : IAM, threat modeling, network security, data protection, and compliance (e.g., GDPR).
• Build CI/CD pipelines and automate deployments using Azure DevOps, Jenkins, Prometheus.
• Monitor, analyze, and proactively improve security posture.
• Collaborate with global teams to ensure secure design, development, and operations.
• Stay updated on cloud security trends and lead mitigation efforts.

Mandatory Skills :

Azure, Terraform, DevSecOps, Cloud Security, Threat Modelling, IAM, CI/CD (Azure DevOps), Docker, Kubernetes, Prometheus, Infrastructure as Code (IaC), Compliance Frameworks (GDPR)

Preferred Certifications :

Certified DevSecOps Professional (CDP), Microsoft Azure Certifications

Role: PHP Developer

Exp: 2-3 Years

Budget: 40-50k INR Per Month 

Requirements:

• Minimum 2 to 3 years of experience in PHP development.
• Proficient in CodeIgniter 3 & 4 frameworks.
• Strong expertise in JQuery, JavaScript, and MySQL.
• Experience in handling server management and related configurations.
• Knowledge of Payment Gateway integrations and ensuring secure transactions.
• Understanding of Ubuntu server environments and deployment.
• Experience in developing and consuming REST APIs.
• Strong problem-solving skills and ability to work independently.

Job Title: Business Development Manager

Experience: 2-5 Year

Location: Chennai/Indore

Required Skills:

● Proven track record in US-based IT service sales (preferably in B2B).

● Excellent communication and interpersonal skills.

● Strong negotiation and closing capabilities.

● Familiarity with CRM tools like HubSpot, Salesforce, or Zoho.

Key Responsibilities:

● Identify, generate, and qualify leads for US-based service sales through various

channels (Upwork, LinkedIn, email campaigns, cold calling, etc.).

● Pitch IT services (Web/App Development, Digital Marketing, etc.) to prospects in

the US market.

● Handle the entire sales cycle – from lead generation to closure, including

negotiation and follow-ups.

You are a great fit, if you ...

What are we looking for ?

• ... have the working knowledge of different qualitative user research methods and the understanding of quantitative research methods and a comprehensive understanding of all the stages of the user research process.
• ... are well versed in scoping user research in ambiguous problem spaces.
• ... have 2-4 years of industry experience in UX research and/or design-led research practices.
• ... have recent experience in a research role and can hit the ground running.
• ... are possessing strong communication skills with the ability to articulate and document the research data for use by the company’s various functions.

Here is how you can help us

Role & Responsibilities

• Obsess over getting immersed in the user's environment, understanding their psyche, motivations, behaviours to understand the real problems and needs.
• Own end-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
• Identify and apply relevant research methods to generate effective responses to the research questions.
• Independently conceptualise, plan and execute foundational, generative and evaluative studies while operating in complex organisational demands, with minimum guidance.
• Apply your expertise and knowledge of research methodologies, human factors, the user-centred design process, and statistics to product and service design in an iterative development environment.
• Help us set up the best practices to support the research team.

Job Title: Technical Support Specialist

Department: Customer Support > Engineering 

Reports to: Technical Support Team Lead

Location: Remote | India

Summary: The Technical Support Specialist is responsible for ensuring that our customers’ needs are met and issues are responded to and resolved in a timely manner.  This role acts as a first point of contact for customers that are experiencing a problem with their implemented instance of any of Commerce Fabric’s products.  The Technical Support Specialist responds to customer inquiries via phone, email and Slack. You will join a dynamic team where you will be given the opportunity to expand your skills within a wide range of front-end web technologies such as HTML, CSS and JavaScript.

Responsibilities: The Technical Support Specialist is responsible for intaking customer requests via phone, email and slack and ensuring effective communication and resolution with the customer by working with internal teams.  The Technical Support Specialist will uphold Commerce Fabric’s service level agreements and keep the customer informed of progress on their issue, as it is being resolved. Your days will include interacting with clients to inform them on how to use our software, troubleshooting issues, and acting as a link between our Customer Experience Team and our Development and Product Team as you follow issues from the first report to resolution.

• Provide excellent customer service to Commerce Fabric’s customers
• Handle a high volume of inbound calls/emails/messages with an emphasis on service to Commerce Fabric’s customers
• Updates Account Manager with any escalated issues 
• Highlights any consistent issues and themes to Technical Support Team Lead
• Provide top-notch support, and service to customers, through phone calls, in-person interaction, email, and our ticketing systems.
• Take assignment of technology support requests, and own those through resolution - calling on assistance from teammates and other resources as needed, but maintaining overall responsibility for tickets.
• Troubleshooting technical errors with a modern web-based application

Qualifications: 

• Full-time bachelor’s degree
• 2-4 years of customer-facing experience with global customer exposure in a technical support role
• Ability to work in shifts outside normal business hours
• Excellent written and verbal communication skills in English with an ability to build relationships.
• Experience working with different operating systems including Windows and Mac OS
• Experience with ticketing systems Zendesk and JIRA
• Ability to work independently
• Ability to prioritize and manage several milestones and projects efficiently

• Provide the team with a vision and objectives; manage key performance indicators
• Set the monthly, weekly, daily targets for the team and ensure that the targets are achieved
• Maintain the sales report of the team
• Needs to own hiring, firing and deliverables of at least 10 education counselors
• Motivating & mentoring team to achieve & exceed targets
• Design & develop business models
• Conducting weekly reviews for performance & training
• Identifying the areas of improvements & KPI’s
• Involved in a lot of calling on phone for negotiation and objection handling
• Are dynamic professionals who drive their team to exceed business targets
• Possess sound knowledge and understanding of consumer (students and parents) behavior
• Thrive in a fast paced ambiguous work environment
• Have excellent communication skills in English and the regional language
•