Graphic Designer cum Social Media & Email Marketing Expert

Customer Success

Experience: 6+ Years

Location: Mumbai, India

WHO WE ARE:

TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin Templeton, Motive Partners and a who’s who of the financial service industry. We are creating engaging wealth experiences to better financial lives through AI and investment intelligence powered personalization. We are working to change the world of wealth in ways that personalization has changed the world of movies, music and more but with the added responsibility of delivering better wealth outcomes.

We use design and behavioral thinking to enable engaging experiences through software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes.

In a world where every individual is unique, we match them to financial advice and investments with a recognition of their distinct needs and goals across our investment marketplace and our advice and planning divisions.

OUR VALUES: Go with your GUT

● Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses.

● Understanding through Listening and Speaking the Truth. We value transparency. We communicate with radical candor, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully.

● I Win for Teamwin. We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together.

About the Role:

We are seeking a dynamic and relationship-driven Customer Success Manager to join our team. In this role, you will be the primary point of contact for our key clients, helping to drive engagement, retention, and account growth. You’ll combine strategic thinking, data analysis, and financial acumen to ensure our clients receive maximum value from TIFIN’s offerings.

Key Responsibilities:

• Own and manage relationships with key accounts, building strong rapport and long-term trust.
• Act as the first point of contact for any client issues, ensuring quick resolution and seamless communication.
• Drive client engagement by delivering regular check-ins, presentations, and performance reviews.
• Identify and capitalize on upsell and cross-sell opportunities within existing accounts.
• Collaborate with internal teams (product, tech, sales) to align solutions with client needs.
• Monitor key success metrics, analyze data, and provide actionable insights to clients.
• Contribute to strategic planning, client retention initiatives, and growth strategies.
• Ensure customer satisfaction by advocating for the client within TIFIN.

Requirements

• 6+ years of experience in Customer Success, Account Management, or similar client-facing roles, preferably in a fast-paced startup environment.
• Prior experience in finance, fintech, or investment management is highly preferred.
• Demonstrated ability to build and manage key client relationships, drive account growth, and ensure client satisfaction.
• Strong data analytics skills – must be comfortable working with dashboards, interpreting data, and using insights to influence strategy and decision-making.
• Excellent communication and presentation skills with the ability to explain complex/technical concepts to non-technical audiences.
• Proven success in managing multiple accounts and balancing diverse stakeholder needs.
• Highly strategic and solution-oriented, with a strong problem-solving mindset.
• Bachelor’s degree in Finance, Business, or a related field; MBA is a plus.
• Familiarity with tools like Excel, Tableau, Power BI, Looker, or other analytics/dashboard platforms is an added advantage.

A note on location. While we have team centres in Boulder, New York City, San Francisco, Charlotte, and Bangalore,this role is based out of Mumbai.

TIFIN is proud to be an equal opportunity workplace and values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

Role & Responsibilities:

As a Full Stack Developer Intern, you will take on significant responsibilities in the design, development, and maintenance of web applications using Next.js, React.js, Node.js, PostgreSQL, and AWS Cloud services. We seek individuals who are self-motivated, energetic, and capable of delivering high-quality work with minimal supervision.

• Develop user-friendly web applications using Next.js and React.js.
• Create and implement RESTful APIs using Node.js.
• Write high-quality, maintainable code while adhering to best practices in software development.
• Deliver projects on time while maintaining a strong focus on performance and user experience.
• Manage data effectively using PostgreSQL databases.
• Code Quality & Reviews: Maintain code quality standards and conduct regular code reviews to ensure the delivery of high-quality, error-free code.
• Performance Optimization: Identify and troubleshoot performance bottlenecks to ensure a seamless and lightning-fast platform experience.
• Bug Fixing & Maintenance: Monitor platform performance and proactively address any issues or bugs to keep the platform running flawlessly.
• Contribute innovative ideas and solutions during team discussions and brainstorming sessions.
• Communicate openly and honestly with team members, sharing insights and feedback constructively.
• Stay updated on emerging technologies and demonstrate a willingness to learn more.

Qualification:

• Graduate/Post-Graduate with a degree in Computer Science, Software Engineering, or a related field.
• Proficiency in HTML, CSS, JavaScript, and modern front-end frameworks (specifically Next.js and React.js).
• Strong knowledge of back-end technologies such as Node.js and Express.js.
• Experience with relational databases, particularly PostgreSQL.
• Familiarity with AWS Cloud services is a plus.
• Excellent problem-solving skills with a proactive approach to challenges.
• Proven ability to troubleshoot and resolve complex technical issues.
• Strong communication skills with the confidence to share ideas openly.
• High energy level and passion for contributing to the company’s success with integrity and honesty.
• Startup Enthusiast: Embrace the fast-paced and dynamic environment of a startup, driven by a passion for making a positive impact.

Skills:

- Very Strong in WCF, WPF, MVVM, Restful WS, and XML

- Very good in Design/Architecture understanding

- Knowledge in DevExpress, Entity Framework, RDBMS and MS SQL Server would be a BIG 

PLUS. 

- Very Strong knowledge in OOPS and Design Patterns

- Working Knowledge in Design, Code reviews/quality, unit testing with NUnit/ XUnit and 

Continuous integration

- Analytical, a problem solver, with good communication skills.

- Ability to understand the requirements, analyze and articulate into design.

- Ability to find out and work with alternatives, check feasibility and propose solutions.

- Experience in Agile methodology and following best practices

- R&D mindset and thirst for exploring/learning new skills 

Qualifications 

Qualifications - BE/BTech/MCA

Experience: 6+ years 

Job Title: HR Executive.

Reporting: HR Manager

Location: Bangalore (Work from home till further confirmation)

Company URL: http://www.sportzvillage.com">www.sportzvillage.com

About – HR Executive, Sportz Village

We are looking for a bright, and qualified HR Executive to join our team. He/she will be primarily accountable for Onboarding, Documentation, BGV, Employee engagement, Grievance and Exit etc. Ultimately you will make strategic decisions for our company so that we hire, develop, and retain qualified employees.

Key Accountabilities

• Provide People services throughout the employee's lifecycle which includes but not limited to: Onboarding/Off-boarding
• Document verification and Background check for new recruits
• Maintain employee files and records in electronic and paper form
• Co-ordination for Bank accounts, Health Insurance
• Partner with management to develop and implement effective HR policies and practices that will support the strategic growth of the business
• Coordinate training and development programs
• Address employee grievances
• Responsible for pro-active engagement of employees within the Organization through various structured initiatives
• Exit interviews and employee feedback

Requirements

• Bachelors’/Master’s degree in human resources, business administration
• Good knowledge in Labor laws/HR practices
• Excellent communication skills
• High level of empathy, responsiveness, and relationship orientation
• High level of maturity and tact to deal with situations & people
• Proficiency in MS Office

Job Description:

We are seeking a CPC expert to join our product marketing team. In this role, you will manage our online advertising campaigns and optimize our CPC to drive revenue growth. You will work closely with our product, sales, and analytics teams to develop and execute data-driven strategies that maximize ROI and achieve business objectives.

Responsibilities:

Develop and execute online advertising campaigns across various channels, including search, display, and social media

Optimize CPC bids to achieve maximum ROI and drive revenue growth

Conduct keyword research and analysis to identify high-value search terms and optimize ad targeting

Analyze campaign performance data and use insights to inform campaign optimization and strategic decisions

Create ad copy and messaging that effectively communicates our value proposition and drives clicks and conversions

Collaborate with cross-functional teams, including product, sales, and analytics, to align advertising strategies with business objectives

Stay up-to-date with industry trends and best practices in CPC advertising and apply learnings to improve campaign performance

Identify opportunities to improve conversion rates and implement testing plans to optimize ad landing pages and user experience

Manage advertising budget and ensure campaigns are executed within budget constraints

Create reports and presentations to communicate campaign performance to stakeholders

Qualifications:

Bachelor's degree in marketing, business, or a related field

4+ years of experience in online advertising with a focus on CPC optimization

Strong analytical skills and ability to use data to inform decision-making

Experience with ad platforms, such as Google Ads and Facebook Ads, and analytics tools, such as Google Analytics and Adobe Analytics

Strong written and verbal communication skills, with the ability to create compelling ad copy and messaging

Demonstrated ability to work effectively with cross-functional teams, including product, sales, and analytics

Experience in B2B technology or software markets preferred

Experience in a startup or high-growth environment preferred

If you meet the qualifications above and are excited about this opportunity to drive the success of our online advertising campaigns, we would love to hear from you.

Job Responsibilities:

• Working in web based applications and services.

• Collaborating closely with the Project Manager ensuring smooth development workflow and timely delivery. 

• Being quick and proactive in resolving application defects and issues.

•  Developing documents, queries etc. for databases.

• Always being ready to make required changes especially at the post-deployment stage.

• Multitasking with multiple projects and designs under stringent budget restrictions.

Candidate Requirements:

• Must have provable proficiency in Golang, MongoDB/SQL Server/MySQL, Web Service/REST API/WCF, HTML, AJAX, JavaScript/JQuery

• 2+ years of relevant experience in Golang Web Application.

• Must be familiar with Golang Programming Language, MongoDB/SQL Server.

• Well-experienced and knowledgeable in Go routine and channel patterns, Go web frameworks, AngularJs/VueJs/ReactJs, and RESTful Web Services/ Web API.

• Must understand code versioning tools such as Git, SVN, and Mercurial.

• The candidate must be self-driven, smart, and self-motivated with good communication skills.

• A go-getter and sales enthusiast who takes all the monthly, quarterly, and yearly sales goals seriously.

• Must have updated knowledge of IT services and industry.

• Should work closely with Business heads and help them with data and reports regarding the customers and their competitors.

Work as a member of a team responsible for developing a HIPAA compliant secure care coordination platform in accordance with established processes. You will apply your knowledge of building scalable, distributed applications and have the opportunity to work with new technologies & frameworks such as Spring Cloud Netflix, AWS, Azure, NoSQL DB.

Essential Functions include but are not limited to the following. 

You will be expected to:

• Contribute to all phases in the software lifecycle – requirements analysis, solution design, development, and deployment
• Maintain high quality standards for the work undertaken and be responsible for the quality of deliverables
• Ensure assigned projects are developed in accordance with established engineering processes, adhering to scope, schedule constraints and agile project plans
• Guide/mentor the less experienced team members
• Participate in code reviews
• Work effectively as part of a distributed team
• Document the features worked by him/her

Key technical expertise areas expected for this role:

Strong programming skills in Java 8(+) with clear understanding of Object-Oriented and Functional programming. 

• Experience on REST API Programming based on a Microservices Architecture
• Good Understanding of Databases (MySQL & Mongo) and proficiency in database schema designing & writing efficient SQL Queries 
• Strong troubleshooting skills
• Demonstrable ability to learn new programming languages and frameworks quickly
• Experience with distributed systems with specific focus on security and scalability
• Experience with modern cloud technologies such as AWS or Azure

Additional areas that would add value:

• Spring Cloud 
• Experience working with AES 256 based encryption algorithms
• Strong understanding of Design Patterns & their application in system design
• Using DevOps & Infrastructure tooling such as GoCD/Jenkins, Git
• Experience working on  projects, preferably in the healthcare domain
• Experience working with Virtualization and Containerization technologies including Docker, Kubernetes.
• Automated Unit/Integration testing
• Experience working with Linux and Shell scripting 
• Frontend web development with JavaScript frameworks like AngularJS
• Test Driven & Behavior Driven Development
• Experience working in Agile Scrum/Kanban methodologies

Education and Experience:

• Bachelors or Master’s in Computer Science or related fields.
• 5+ years of experience

Working on frontend & backend tech on a unique Design Ai product. You'll be working closely with a Senior Developer and focusing 70% on Frontend and 30% Backend development for the product.

• Experience of 2-3 years in web technologies and full stack development.
• Expertise in PHP frameworks like Laravel, Codeigniter and other technologies like javascript, jquery etc.
• Expertise in front end web technologies like Bootstrap, CSS3, HTML5 & AngluarJS.
• Keen interest in working at a fast learning environment of a startup.
• Exposure to GIT (for SCM), JIRA (for project management) and AWS EC2 (for Deployments) and Slack (for communication).
• Follow best practices around version control, unit tests, and automated build processes.
  
  

• PHP Frameworks – Laravel, Codeigniter, etc.
• NodeJS
• MySQL
• MongoDB

• HTML5
• CSS3
• Bootstrap
• AngularJS
• FabricJS
• Javascript
• Jquery

• Writing reusable, testable, and efficient code.
• Design and implementation of low-latency, high-availability, and performant applications.
• Implementation of security and data protection.
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Understanding accessibility and security compliance.
• User authentication and authorization between multiple systems, servers, and environments.
• Integration of multiple data sources and databases into one system.
• Understanding fundamental design principles behind a scalable application.
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.
• Creating database schemas that represent and support business processes.
• Implementing automated testing platforms and unit tests.
• Proficient understanding of code versioning tools, such as Git.
• Good communication skills. Clear estimation of timelines and solid reasoning as to why we are doing something before we do something.
• Good with Problem Solving skills.
• Good knowledge of data structures and algorithms.