Graphic Designer (B2C, Brands), Top Design institute only

Senior UX Designer

Experience: 5+ Years

Location: Bengaluru  

Department: Product & Technology

Reporting To:  IT Manager

Company Overview:

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: miror.in

Role Overview

Miror is looking for a Senior UX Designer with 5+ years of experience who is passionate about creating meaningful digital experiences that improve users' lives.

This role is heavily focused on User Experience (UX) rather than visual design alone. The ideal candidate should be able to understand user behaviour, conduct research, simplify complex journeys, and create intuitive experiences that drive engagement and retention.

Role Weightage

UX Research & User Experience Design – 60%

Product Thinking & Customer Journey Design – 25%

UI Design & Prototyping – 15%

Key Responsibilities

User Experience Design

·       Design intuitive and user-centric experiences across Miror's web and mobile platforms.

·       Create user flows, wireframes, journey maps, and prototypes.

·       Conduct user interviews and usability testing.

·       Identify pain points and opportunities for improvement.

·       Translate user insights into actionable design solutions.

Product Collaboration

·       Work closely with Product, Engineering, Marketing, and Clinical teams.

·       Participate in product discussions and feature planning.

·       Ensure user needs remain central to product decisions.

·       Support product innovation through design thinking methodologies.

UX Research

·       Conduct qualitative and quantitative user research.

·       Analyse user feedback and behavioural data.

·       Perform competitor and market research.

·       Develop personas and customer journey maps.

UI & Prototyping

·       Create clean and intuitive interface designs.

·       Develop interactive prototypes using Figma.

·       Maintain consistency with design systems and brand guidelines.

·       Collaborate with developers for implementation.

Required Skills

·       5+ years of UX Design/Product Design experience.

Strong expertise in:

·       User Research

·       Wireframing

·       Prototyping

·       Information Architecture

·       Customer Journey Mapping

·       Interaction Design

·       Advanced proficiency in Figma.

·       Experience designing mobile-first products.

·       Strong understanding of usability principles.

·       Excellent communication and stakeholder management skills.

Preferred Experience

·       HealthTech, Wellness, FemTech, Healthcare, or Consumer Apps.

·       Behavioural Design and Habit Formation.

·       Community-based products.

·       Subscription-based platforms.

·       Experience with analytics tools and A/B testing.

Interested? Let’s Connect!

on my linkedin or here on chat.

Best Regards,

Indrani Dutta

Senior HR Manager

Soham Renewable Energy India Pvt. Ltd.

 Visit: www.miror.in

Visit: https://www.sohamenergy.in/

https://www.linkedin.com/in/indrani-dutta-a9a65135/

Job description

We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Roles and Responsibilities

• Interacting with customers over the phone, by email, or by chat to provide information and services
• Answering customer inquiries and complaints
• Handling customer issues and conflicts
• Escalating issues to the appropriate team
• Good understanding of Customer Support Business

Preferred candidate profile

- Graduates only

- Good communication skills

The Relationship Manager - Retail Sales is responsible for driving business growth through client acquisition, agent

management, and achieving Gross Written Premium (GWP) targets. The role involves recruiting, onboarding, and supporting

agents while maintaining strong relationships with clients and partners. The individual will ensure adherence to business

processes, provide accurate quotations, and facilitate the sale of insurance products to achieve sales and revenue goals.

1. Client Acquisition and Sales Target Achievement:

 Conduct regular visits to societies, buildings, colonies, and industrial areas to introduce Mialtus’s insurance products.

 Convince potential clients to purchase insurance policies, guiding them through the quotation, closure, and onboarding

process.

 Achieve individual sales targets by visiting a minimum of five societies daily and maintaining a proactive client

engagement strategy.

 Focus on maximizing GWP across various insurance products to meet monthly sales goals.

2. Agent Management and Recruitment:

 Maintain a network of 40-45 agents, ensuring at least 60% remain active monthly.

 Conduct daily follow-ups and regular visits (4-5 agents daily) to drive new business and renewals.

 Source, recruit, and onboard new agents, providing handholding and orientation to build a strong distribution base.

 Engage agents and partners through calls and meetings, providing competitive quotations to facilitate business growth.

3. Quotation and Policy Management:

 Provide accurate and competitive quotations to clients and agents based on their requirements.

 Negotiate and finalize quotations to effectively convert leads into policy sales.

 Collaborate with the underwriting team for health insurance policies to ensure accurate proposals and compliance.

 Conduct quality checks on proposed policies to maintain alignment with company standards.

4. GWP Target Achievement:

 Scale up business volumes through effective agent activation and client engagement.

 Drive GWP growth across various lines, with a specific focus on health insurance through agent partnerships.

 Ensure 100% achievement of monthly GWP targets and contribute to the company’s overall revenue objectives.

5. Relationship Management:

 Build and maintain strong relationships with agents and clients to foster collaboration and enhance productivity.

 Provide training and support to agents to improve performance and increase business output.

 Maintain long-term partnerships with clients by offering exceptional service and addressing their needs effectively.

6. Reporting and Compliance:

 Prepare daily reports on client interactions, leads generated, and policies sold.

 Share weekly MIS reports with management, detailing sales performance and activity metrics.

 Ensure compliance with established business processes and update business details in relevant portals to maintain high

operational standards.

7. Business Quality Maintenance:

 Clearly explain policy terms, conditions, and exclusions to clients to ensure informed decisions.

 Maintain high standards of business hygiene by ensuring accuracy and eliminating errors or malpractice in processes.

We are looking for a Content Writer to produce high-quality documentation that contributes to the overall success of our products and Services. You will join a team of talented marketers who work collaboratively with technology experts.

Responsibilities:-

· Work with internal teams to obtain an in-depth understanding of the product and services.

· Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

· Write easy-to-understand user interface text, online help, and guides for services.

· Analyze existing and potential content, focusing on reuse and single-sourcing opportunities

Create and maintain the information architecture

Requirements & Skill:-

· Proven working experience in Content writing, Article writing, blog writing, and post description.

· Ability to deliver high-quality documentation paying attention to detail

· Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

· Excellent written skills in English

· Strong working knowledge of Microsoft Office

• Work across all phases of application development including requirement gathering, coding, release, bug fixing, documentation.
• Lead and mentor a team of developers guiding them in their day to day activities.
• Collaborate with other engineering teams to develop and deliver new features and enhance existing ones.
• Rapid prototyping (POCs) based on requirements.
• Test, debug and fix any functional or non-functional issues.
• Work with the architects to ensure feasibility of the design while ensuring all quality attributes are met.
• Participate in deployment and release activities.

• 5+years of relevant experience.
• Experience in leading a team.
• Expertise in Python, Django DRF, REST APIs
• Experience with Document DB, RDBMS and ORM.
• Demonstrated ability to write clean and testable code.
• Knowledge of MongoDB, PostgreSQL, Redis, ElasticSearch is preferred.
• Exposure to AWS will be an added advantage.
• Familiarity with front-end technologies (ReactJS, Javascript etc) will be a plus.
• Strong team player who can work efficiently in a highly collaborative effort.
•  Self-motivated and able to work independently as well as within a team.

About Rolling Arrays

Rolling Arrays provides HR Software and HR System Implementation Services (SAP SuccessFactors, Qualtrics, Reimburse, CICO, eFile, eAuthoring) to Clients in Singapore, Malaysia, Australia, UAE, Hong Kong. Rolling Arrays (RA) was featured as Singapore’s Top 75 fastest growing companies by the leading newspaper of Singapore - The Straits Times in 2021 where RA was ranked 48. Rolling Arrays has 2 lines of businesses: 

HR System Implementation Services: 

Rolling Arrays is regarded as number ONE mid-size firm in the South East Asian Market with a strong track record of 12 Years and more than 200 enterprise level HR Technology Implementation projects till date. The services include – 

• SAP SuccessFactors Design Consulting
• SAP SuccessFactors Implementation
• SAP SuccessFactors Change Management
• SAP SuccessFactors Support Services (AMS)

HR Software Products in Rolling Arrays’ portfolio (partner’s products and own products): 

• SAP SuccessFactors (World’s leading End to End Cloud HR Software solution)
• Qualtrics (World’s leading Experience Management Software)
• Reimburse (AI Enabled Travel & Expense Management Software for Enterprises)
• CICO (Intelligent Time Capture Machine, a software alternative to Physical Biometric Devices)
• eFile (Digitize and contextualize all employee documents in one place)
• eAuthoring (Author and publish your own learning content to capture tacit knowledge in the organization)

• Excellent written and verbal skills
• Ability to sell work and ideas, and respond positively to feedback.
• Candidates with 1+ years of agency work experience can apply. Prior experience in social media and Account Management will be preferred
• Candidate with Prior mandatory experience with copywriting, content, social media Management experience with a focus on creative direction,
• Strong communication & presentation skill along with client handling skill set is a must.
• Knowledge of Facebook,Instagram, Twitter, linkedin social media platforms

* Study design briefs and determine requirements.

* Schedule projects and define budget constraints.

* Conceptualize visuals based on requirements.

* Prepare rough drafts and present ideas.

* Develop illustrations, logos and other designs using software or by hand.

* Use the appropriate colors and layouts for each graphic.

* Work with copywriters and creative director to produce final designs.

* Test graphics across various media.

* Amend designs after feedback.

* Ensure final graphics and layouts are visually appealing and on-brand.

Requirements:

* Proven graphic designing experience.

* A strong portfolio of illustrations or other graphics.

* Familiarity with design software and technologies (such as Corel Draw, InDesign, Illustrator, Dreamweaver, Photoshop).

* A keen eye for aesthetics and details.

* Excellent communication skills.

* Ability to work methodically and meet deadlines.

* Degree in Design, Fine Arts or related field is a plus.

Logo Designing? Image editing? Creating Sales Pages? And contagious conversations? If these are your 'things' then read on:

What you will do: