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Role Summary
The Service Delivery & Change Manager is responsible for ensuring smooth day-to-day support operations, structured execution of change requests, and controlled production releases across client accounts and internal systems. This is a hybrid role requiring a mix of delivery management, technical coordination, stakeholder communication, and operational discipline.
Key Responsibilities
- Oversee day-to-day production support activities across projects or client accounts
- Manage incidents, service requests, and operational issues to ensure timely resolution and SLA compliance
- Coordinate with internal technical teams for troubleshooting, escalation, and closure of support cases
- Maintain support records, trackers, and operational documentation
- Support business users with system-related requests, user access coordination, and issue follow-up where needed
- Manage the complete lifecycle of change requests from requirement gathering to closure
- Coordinate with business stakeholders, clients, and technical teams to define scope, effort, timelines, and priorities
- Ensure proper approvals, documentation, planning, testing, deployment readiness, and closure of all changes
- Coordinate production deployments involving application and database changes
- Support release planning, deployment communication, release notes, and post-release follow-up
- Act as the primary coordination point between clients, business teams, and delivery teams
- Lead or support review meetings, status calls, follow-ups, and issue discussions
- Provide regular updates on support status, change progress, risks, and delivery timelines
- Ensure adherence to internal processes, governance standards, and audit requirements
- Support compliance-related activities, reporting needs, and documentation for management or client review
- Prepare weekly and monthly reports covering incidents, support activities, change requests, deployment status, and team utilization
- Track open items, pending approvals, delivery risks, and recurring support trends
- Support management with structured data for invoicing inputs, audit preparation, and operational analysis
- Contribute to process improvements that strengthen service quality, delivery control, and communication flow
- Manage resource planning, team allocation, leave schedules, and backup coverage to ensure smooth delivery continuity.
- Support onboarding, knowledge transfer, and internal coordination for smooth service continuity
- Identify, support, and help drive AI-led initiatives that improve operational efficiency, service quality, reporting, or delivery processes
Required Skills / Knowledge
- Strong experience in application support, service delivery, change management, or technical project coordination
- Good understanding of incident management, service request handling, and change control processes
- Experience in production release coordination and deployment planning
- Strong stakeholder management and client communication skills
- Ability to work across business, technical, and operational teams
- Strong reporting, documentation, and follow-up discipline
- Familiarity with ticketing tools, release processes, and enterprise support environments
- Good analytical and problem-solving skills
- Ability to manage multiple priorities in a structured and calm manner
- Working knowledge of Java-based enterprise applications, including Spring Framework and Hibernate
- Familiarity with cloud platforms such as AWS
- Basic working knowledge of Linux environments
- Understanding of CI/CD tools and version control platforms such as Jenkins, GitHub, and Bitbucket
- Ability to coordinate effectively with development and DevOps teams on application changes, deployments, and environment-related issues
- Strong interest in emerging technologies and willingness to contribute to AI initiatives within the organization
Preferred Qualifications
- Bachelor’s degree in Engineering, IT, Computer Science, or related field
- 5+ years of relevant experience in service delivery, application support, or technical project management
- Experience in client-facing delivery environments
- Exposure to audit, compliance, or governance-heavy projects is an advantage
- Experience in the Energy sector and/or Ecommerce will be an added advantage
Critical Skills to Possess:
Must have
- Strong knowledge in core Content Management System (CMS) architecture and application development life cycle process
- Strong knowledge in Adobe Experience Manager (AEM) framework and design patterns
- Experience in developing and configuring AEM workflows, user roles and permissions
- Experience with AEM Cloud tools and AEM instances like Author, Preview and Publish
- Strong knowledge in AEM Cloud architecture to implement components, templates, dialogs, and processes
- Strong knowledge in building AEM components using Angular Framework or other SPA frameworks
- Extensive knowledge in the architecture and deployment of REST APIs within the AEM system
- Strong knowledge on developing features using Java, Angular, HTML, CSS, and JavaScript
Good to have
- Experience with AEM Dispatcher and Multi-Site Manager (MSM)
- Experience with AEM key technology concepts, such as Granite/Sling/OSGi/JCR/ Sightly/HTL UI
- Experience with AEM templates, processes, and application customizations for the WCM application
- Experience in Omni channel AEM integrations with other apps and creating components for AEM
- Strong knowledge in Translation design patterns and AEM translation integrations with third parties
- Experience with Version Control tools and CI/CD process
- Knowledge in third party APIs or widgets integrations with AEM
- Knowledge in AEM CDN configurations and caching strategies
It is a venture-backed (two global mega VC funds) social commerce enabler that is helping DTC brands succeed by harnessing the power of consumer networks. Our mission is to decentralize marketing away from low-trust channels such as FB, Google, and large influencers toward the high-trust social networks of everyday consumers.
Founding Engineer:
As a Founding Engineer, you'll be responsible for designing, building, and launching our product to customers. Specifically,
● Since our team is lean and we plan to keep it that way - you’ll be one of the first five engineers in leading the zero-to-one journey of a product our customers are hungry for
● Lead technical design and implementation of the frontend and backend of the product with coaching and mentorship from world-class technical architects
● Have knowledge of (or learn) how to work with Shopify’s CLI
● Iterate quickly to create delightful user experiences, working closely with
customers/ design partners
● Help us hire a world-class engineering team in the months ahead
● Our team is currently fully remote (with offices to be opened in Bangalore and Mumbai over next few months) and cross-border across San Francisco, Boston, and India - help us cultivate a remote-first, inclusive, diverse, and friendly culture
● Work directly with the founders with an ownership mindset
Skills and Experience:
● Prior experience working with backend tech stacks (e.g. Spring Boot, Ruby on Rails, Django, Laravel)
● Experience with service service-oriented architecture, writing REST APIs, unit testing, and architectural design
● Understanding of modern web stacks and architecture (HTTP, REST, GraphQL, WebSockets)
● Experience with SQL and NoSQL databases and other technologies (e.g. Mysql,Redis, Kafka)
● Prior experience working with frontend tech stacks (e.g. React, Angular, Vue.js)
● Prior experience working with frontend UI frameworks (e.g. Bootstrap, Tailwind CSS)
data domain.
● Should have experience in architecting data ecosystem for streaming data and
analytical platforms.
● Expert level experience in building fault-tolerant & scalable big-data platforms and
big-data solutions primarily based on the Hadoop ecosystem.
● Expert level experience with Java, Python or Scala programming.
● Expert level experience designing high throughput data services.
● Familiarity with machine learning and AI.
● Experience with Big-Data Technologies (Hive, HBase, Spark, Kafka, Storm,
MapReduce, HDFS, Zookeeper, Scylla, Cassandra, Yarn), understands the
concepts and technology ecosystem around both real-time and batch processing in
Hadoop.
● Strong spoken and written communication skills.
● B.E/B.Tech/MS in Computer Science (or equivalent).
● Effective listening skills and strong collaboration
Responsibilities
- Learn or know Monkey X and integrate your existing game development knowledge into the codebase.
- Help mentor and direct other developers on the team
- Become the right hand of the lead developer and offer assistance as needed
Requirements
- Unity, Cocos2d, Flixel, Arcade, Pygame, Phaser, or other game framework experience.
- The ability and comfort to learn new languages and frameworks quickly
- At least one shipped game, portfolios of games welcome
- C#, Java, http://vb.net/">VB.NET, Objective C, C++, or other object oriented programming language and OOP experience required.
- Knowledge of Design Patterns
If you are a great Java developer with experience in building scalable SaaS web applications and looking for an opportunity in building world-class products using cutting-edge technologies, please read on.
Nimesa is a Data Protection & Copy Data Management company creating an enterprise-class Backup & Recovery solution. Our product can cater to the needs of the enterprise AWS users who are looking for a 360 Data Protection solution that can do more than just Backup & Recovery.
As a Senior R&D Engineer, You will
- Design and build scalable complex systems with Java and Spring
- Contribute to the development of new features, debugging, and deliver timely fixes
- Perform peer code reviews in order to ensure quality standards
Requirements
- Experience with Java, Spring Boot, AWS.
- Good at Design patterns, Algorithms.
- Experience with relational databases like PostgreSQL and MySQL
- Good understanding of web programming like REST and HTTP
- Strong Knowledge of Java Concurrency and Collection frameworks
- Knowledge of microservices architecture, messaging systems (RabbitMQ or Kafka), and docker is good to have
- Insights on workings of Database, Queues, Cache, servers.
Job Description:
We are looking for a Java Developer with experience in building high-performing, scalable,enterprise-grade applications.
You will be part of a talented software team that works on mission-critical applications. Java
developer roles and responsibilities include managing Java/Java EE application development
while providing expertise in the full software development lifecycle, from concept and design to
testing.
Responsibilities and Duties
• Contribute to all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs should follow compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and
presenting these for architectural review
Qualifications
• BS/MS degree in Computer Science, Engineering, or a related subject
• Minimum 2 to 6 years of software development experience
• Proven hands-on Software Development experience
• Proven working experience in Java development
• Hands on experience in designing and developing applications using Java EE
platforms
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2,
Hibernate)
• Experience in the Spring Framework
• Very good English communication skills
• Optional:
o Good to have the knowledge of Angular JS framework.
o Experience to work on the Microservice architecture.
o Experience to work with Git hub & bitbucket.
o Agile methodology.
Position: QE Automation Engineer / SDET
Job Location: Pune (Work From Home) Till Pandemic.
Salary: As per Company Standard
Experience: 8 plus Years of Software Engineer Testing , 2 plus years of hands-on experience using Selenium and Cucumber.
Responsibility:
Skills needed for Automation SDETs are :
Excellent communication skills
Must have knowledge of –
Core Java
Selenium with standard Maven, TestNG/JUnit
Cucumber / BDD (Karate will also do)
Rest Assured (including Postman)
GitHub / Sourcetree / GitLab
Good to have skills are –
Jenkins
Shell / Groovy script
Any Cloud experience
Skills we can train on as per need –
GCP Basics
DB (brushup)
Skills needed for Site Reliability Engineers (SREs) are -
Must have –
Java / Python scripting
Shell / Groovy
Jenkins / Bamboo and related devops areas
Cloud experience
Good to have skills are –
GCP Intermediate skills
DB skills
EARLY JOINING CANDIDATES ARE MORE PREFFERED. SAY WITHIN 2 OR 3 WEEKS.
Few words about Unify Technologies: Unify a Digital Engineering company. We help our clients by providing Digital Engineering Services to develop high-quality products. We have extensive experience in software product engineering and a successful track record of delivering on aggressive delivery plans without compromising on the quality in Cloud, Mobile, and Data practices.
If you are looking for a solid opportunity to put your Computer Science skills to test you are in the right place. We need some hard-core programming help to help enhance our Data management frameworks used to move data between platforms and systems seamlessly.
Employment Type: Full-Time
Position: Sr SDE - Senior Software Development Engineer (Java Back-End Development)
Project: Product-Apple’s Maps and Advertising Platforms
Experience: 4-8 Years
Key Skills: Java Programming + Spring Boot + REST / Java + SQL
Joining time: Immediate to 30 days
Work Location: Hyderabad - India
Education: Master’s/Bachelor’s degree in Computer Science, Statistics, Engineering or a related technical discipline will be preferred
Detailed Job Description: At UNIFY, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
We are looking to hire extraordinary individuals with strong communication and interpersonal skills and ability to work effectively across multiple business and technical teams. As a part of this team, you will build cutting edge software service, one that is continually innovating and is proud of making a difference.
You should be a self-starter, motivated, with exceptional interpersonal skills as well as a positive and flexible approach to problems. The applicant should have the ability to thrive in a fast-paced, tight deadline delivery timeline. As a part of this dynamic team, the applicant will help us build the product experience on a global scale.
If you’ve responded positively to the above questions and want to work in a great, international team, that is passionate, creative, ambitious, open to knowledge-sharing, and loves to cooperate with each other - join us!
Key Qualifications:
-
Minimum of 4 years experience implementing large-scale production systems
-
Hands-on experience with design, development and productizing highly available, distributed and scalable transactional enterprise systems.
-
Strong hands-on programming experience in Java/J2EE building middleware or backend applications.
-
Strong development experience of microservices architecture in a highly distributed environment with web services, Spring, Spring Boot, Hibernate and SOA
-
Experience with RDBMS like Oracle and NoSQL databases such as MongoDB, Couchbase, Elasticsearch
-
Sharp troubleshooting skills and real-world systems deployment experience.
-
Proven track record with rapid development cycles and demanding schedules
-
Experience doing Software Development using Agile methodologies
-
Understanding or experience working on Cloud technologies is a plus
Roles & Responsibilities:
-
Design and implement web APIs.
-
In this role, you will be involved in the end to end cycle of design, development and deployment of core services for mission-critical customer-facing applications.
-
Results-oriented and demonstrate a high degree of ownership and accountability.
-
Experience handling distributed vendor resources
-
Creative problem solver and excellent collaborator, who thrives in a fast-paced, innovative environment.
-
Communicate quickly and effectively; vertically and horizontally through the organization.
-
Influence others to get things done.
-
Must possess excellent problem-solving & analytical skills.
-
Handle ambiguity and solve problems despite uncertainties.
-
Ability to lead large projects focusing on innovation, teamwork and results.
-
Proven track record of achieving outstanding results in a professional career










