Engineer

We are looking for a MEAN Stack developer to join our Technology team. As a full-stack developer, you will work closely with our Technical Architectural members to develop microservices that focus on the educational needs of Parents and Students globally. If you have excellent programming skills and a passion for developing applications from scratch, we would like to meet you. Working at Early Steps Academy is one of the best opportunities to get first-hand experience in an early-stage startup, explore different domains, and achieve your career goals.

Qualifications:

• A minimum of 3 years of relevant experience.
• Strong programming skills in Javascript/Typescript with Object-oriented design.
• Hands-on expertise in building reusable components and independently publishable packages.
• Strong experience in HTML, Angular(2+)/React, ExpressJS, MongoDB, NodeJS, and CSS frameworks.
• Practitioner of IaC (AWS), CI/CD, and Containerization(Docker).
• Accessibility, Server Side Rendering, Pre-rendering, Serverless, and Agile.
• Ability to adapt quickly to a new direction.

Ganit has flipped the data science value chain as we do not start with a technique but for us, consumption comes first. With this philosophy, we have successfully scaled from being a small start-up to a 200 resource company with clients in the US, Singapore, Africa, UAE, and India. 

We are looking for experienced data enthusiasts who can make the data talk to them. 

You will: 

• Understand business problems and translate business requirements into technical requirements. 
• Conduct complex data analysis to ensure data quality & reliability i.e., make the data talk by extracting, preparing, and transforming it. 
• Identify, develop and implement statistical techniques and algorithms to address business challenges and add value to the organization. 
• Gather requirements and communicate findings in the form of a meaningful story with the stakeholders  
• Build & implement data models using predictive modelling techniques. Interact with clients and provide support for queries and delivery adoption. 
• Lead and mentor data analysts. 

We are looking for someone who has: 

• Apart from your love for data and ability to code even while sleeping you would need the following. 
• Minimum of 02 years of experience in designing and delivery of data science solutions. 
• You should have successful projects of retail/BFSI/FMCG/Manufacturing/QSR in your kitty to show-off. 
• Deep understanding of various statistical techniques, mathematical models, and algorithms to start the conversation with the data in hand. 
• Ability to choose the right model for the data and translate that into a code using R, Python, VBA, SQL, etc. 
• Bachelors/Masters degree in Engineering/Technology or MBA from Tier-1 B School or MSc. in Statistics or Mathematics 

Skillset Required:

• Regression
• Classification
• Predictive Modelling
• Prescriptive Modelling
• Python
• R
• Descriptive Modelling
• Time Series
• Clustering
•  

What is in it for you: 

• Be a part of building the biggest brand in Data science. 
• An opportunity to be a part of a young and energetic team with a strong pedigree. 
• Work on awesome projects across industries and learn from the best in the industry, while growing at a hyper rate. 

Please Note:  

At Ganit, we are looking for people who love problem solving. You are encouraged to apply even if your experience does not precisely match the job description above. Your passion and skills will stand out and set you apart—especially if your career has taken some extraordinary twists and turns over the years. We welcome diverse perspectives, people who think rigorously and are not afraid to challenge assumptions in a problem. Join us and punch above your weight! 

Ganit is an equal opportunity employer and is committed to providing a work environment that is free from harassment and discrimination. 

All recruitment, selection procedures and decisions will reflect Ganit’s commitment to providing equal opportunity. All potential candidates will be assessed according to their skills, knowledge, qualifications, and capabilities. No regard will be given to factors such as age, gender, marital status, race, religion, physical impairment, or political opinions. 

Customer Operational Account Management:

 The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.

 Take ownership of customers’ operational needs and steward throughout the organization as required.

 Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.

 On-going support for advanced or escalated questions/issues/problems.

 Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.

 Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to:  Being a Subject Matter Expert on assigned products and services.  Post-training assessment review and recommendations.  Communication of all system enhancements.  Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs.  Adherence to Internal and Industry Risk and Compliance rules and responsibilities.  Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers.  Maintain an understanding of the market and industry dynamics, including applicable regulations.

By joining one of our teams at Techwave, you’ll have an opportunity to shape the payments experience globally. The world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive. 

Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You will fit right in.

If you think you could support the Techwave family by joining as a _Tech Business Analyst, we want to hear from you.

You’re an individual. We’re the team for you. Together, let’s transform the way the world pays

Organization : Techwave

Requirement : Tech Business Analyst – Expertise in B2B Cross Border Payments

Experience : 5+ yrs

Job type : Permanent

Work Location : Hyderabad

Work Experience: 

• Should have at least 5+ years of experience
• Deep interest in financial services and Expertise in payments domain 
• Technology BA with End to End Payments implementation.
• Experience in B2B cross border payments (Credit Payments won’t fly)
• Messaging standards. Should be good at Custom formats
• Should have good understanding of API’s and how it works
• Good in writing User stories in Agile, Jira

Desirable skills:

• Experience with or exposure to Agile and software development
• Some previous experience writing code or other technology experience

Job description –

1. To build efficient, effective, testable, and reusable PHP websites
2. To oversee and help in the designing of the interface of the website
3. To work in a team for the complete enhancement of the look and feel of the websites
4. To write code debugging of the codes for the development and enhancement of the websites
5. Integration of the user-facing elements developed for the websites
6. Ensure the smooth completion of the complete lifecycle of the website viz; Requirement Analysis, Estimating, Design, Implementation, Testing, and Release of the website - Continuous R & D for the better performance of the websites.

Skills Abilities: -

1. PHP language coding ability
2. Time Management Skill
3. Technical Analytical Skill

Experience: -

• Must have at least 3 years of experience in working on Websites built on Laravel and PHP
• Good Command over writing codes in website development
• Experience with HTML, CSS, javascript, PHP and Laravel

rollback End Developer

• Industry TypeAdvertising & Marketing
• Functional AreaEngineering - Software & QA
• Employment Type Full Time, Permanent
• Role CategorySoftware Development Education
• UG: B.Tech/B.E. in Computers
• PG: M.Tech in Computers

Key Skills CSS / CodingTime management / Web development / Debugging / Javascript / PHP / HTML

Our software developer for full stack role would be required to constantly work on building new features as per discussion with the product team.

Our front end code base is in Angular while the backend code base is in Python-Django.

Pre-requisites

• Expert level knowledge of Angular and Javascript
• Intermediate level knowledge of Python

Responsibilities

• Build new products / features from scratch
• Work on implementing and maintaing ticket booking flow on site
• Work on making existing features faster and better
• Work on reducing response time for all our apis

Qualifications & Skills

• Bachelor's degree or equivalent experience
• 1-6 years' experience in full stack development
• Hands-on with angular, python, django, mysql, mongodb, redis, rest-framework
• Ability to multi-task
• Strong verbal, written, and organizational skills
• Good analytical capabilities
• Mobile ecosystem knowledge

We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.

Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:

Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:

Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)

Strong Technical Background.

What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!