Ecommerce Marketplace Specialist

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

‘Arth Vipra Finvest Pvt Ltd’ founded in 2021, meaning of this name is “Money Expert”, aims to serve the needs of individuals and enterprises in managing their finances by providing research-based distribution of world-class financial products keeping affordability in mind, and leveraging the best technology-based solutions. Arth Vipra Finvest Pvt Ltd has clients from all over the globe and is scaling up its reach using digital processes.

As an experienced and visionary Sales Manager, you will lead our mutual fund and insurance sales division. The ideal candidate will be a strategic thinker with a proven track record of driving revenue growth, expanding market presence, and building high-performing sales teams. This role offers an exciting opportunity to shape the future of our sales operations and drive business success in the financial services industry.

Key Responsibilities: 

·      Market Research and Analysis

·      Sales

·      Marketing Initiatives

·      Customer Relationship Management

·      Administrative Tasks

KRAs

Description

1.     Market Research and Analysis

·       Develop and implement strategic sales plans and initiatives to achieve revenue targets, market share growth, and profitability.

• Define sales objectives, set performance metrics, and establish action plans to drive results and meet business goals.

2.    Sales

·        Lead, mentor, and inspire a team of sales managers and representatives, fostering a culture of excellence, collaboration, and continuous improvement.

·         Provide guidance, coaching, and support to develop sales talent and maximize individual and team performance.

3.     Marketing Initiatives

·        Build and maintain relationships with key clients, strategic partners, and industry stakeholders to drive business development opportunities and enhance client satisfaction.

·        Collaborate with the sales team to identify client needs, customize solutions, and deliver value-added services.

4.     Customer Relationship Management

·        Identify new market opportunities, industry trends, and emerging customer needs to capitalize on growth potential and expand market presence.

·        Develop and execute market penetration strategies, targeting specific segments and geographic regions.

5.     Administrative Tasks

·        Oversee all aspects of sales operations, including sales forecasting, budgeting, pipeline management, and performance tracking.

·        Analyze sales data, market trends, and competitive landscape to assess performance, identify areas for improvement, and drive informed decision-making.

6.     Cross-Functional Collaboration

·        Collaborate closely with internal stakeholders, including marketing, product development, operations, and finance teams, to ensure alignment of sales strategies with overall business objectives.

·        Drive cross-functional initiatives to enhance sales effectiveness, streamline processes, and optimize resource allocation.

Other Details:

Education/Qualification/Training

Master’s/ bachelor’s degree in business administration, Marketing, Finance, or related field.

NISM exam-module VB : Mutual Fund Distributors (certification required within a month of joining)

Experience

Prior experience in sales or marketing roles (BFSI sector experience)

Skills

·        Proven expertise in mutual fund and insurance sales, with a deep understanding of products, markets, and industry regulations.

·        Strong leadership and management skills, with the ability to inspire and motivate teams to achieve ambitious goals.

·        Strategic thinker with excellent analytical and problem-solving abilities, capable of translating market insights into actionable sales strategies.

·        Exceptional communication, negotiation, and relationship-building skills, with the ability to influence stakeholders at all levels.

·        Demonstrated ability to thrive in a fast-paced, dynamic environment and drive change and innovation.

Designation: Sr. Admission counselor

Skills Required:

• Good Communication skills (English mandatory)
• Passion for work
• Leadership / Team player

Roles & Responsibilities:

• Administer school admissions procedures and advise parents and members of the public on admission criteria, collate applications for admission, and monitor criteria being applied consistently.
• Develop marketing strategies with the Principal to support the achievement of the overall admissions
• Manage student enrolment through telephone inquiries, emails, and visitors to the school for enrolment into the school.
• Work in coordination with various external & internal departments.
• Develop institutional goals and objectives consistent with the vision, mission, and values of the School
• Set up and maintain efficient office systems within the school's admin area, including manual and computerized information retrieval systems.

• Experience in design and architecture.
• Sales cloud and service cloud expertise.
• Multi brand, and associated security model is a key problem statement.
• Channel integration using LWC is also a big topic of design discussions
• Telco knowledge,TMF

 UG/PG with good communication skills.

Stability, With 2 years of Minimum experience in similar field candidates have to recruit the Paramedical staff in US Market.

THE CANDIDATE SHOULD GAVE AN EXPERIENCE IN US HEALTHCARE

Who We Are?

Bectran, the industry leading SaaS platform, has grown rapidly over the last 10 years to become the companion toolkit for the Credit Department just as CRM is for the Sales Department. From simple to complex organizations, SMEs to Fortune 500 companies, Bectran has helped companies cut down the time to process and approve credit by as much as 90% whilst significantly lowering the risk of credit defaults and the cost of collections. Our customers enjoy the ease, speed and cost-effectiveness of adopting the Bectran platform. Credit Professionals in various industries have described the Bectran platform as the future of the credit department.

Mid-Level Software Engineer (Java Fullstack Engineer/Developer)

This dynamic opportunity in a fast growing and multi-technology SaaS platform is for you!! As a Software Engineer at Bectran, it is essential that you have the breadth of knowledge to participate in design and development of a contemporary SaaS-based architecture. Practical development experience using Java/J2EE is required for the right candidate to succeed. You should be curious about technology and open to learning and applying new innovations.

What You’ll Do:

• Enable and exercise your problem solving and analytical skills.
• Design and develop Java/J2EE based full stack software components including complex modeling, MVC based UI, etc.
• Ensure applications are implemented to meet business and technical requirements.
• Work with high performing engineering teams across global locations.

.What You Need to Be Successful:

• Bachelor’s degree in Computer Science or equivalent.
• Solid 4-8 years hands-on design and coding experience.
• Familiarity with Agile development, JSF/Primefaces, JPA/Hibernate, Spring, ActiveMQ.
• Strong object-oriented design, Java/J2EE and MVC architecture based programming skills.
• Solid relational DBMS skills using MySQL, or other RDBMS products.
• Desirable - Experience in Big Data Technologies (Hadoop, ElasticSearch, Kafka, MongoDB, etc.)
• Nice to have - Real-world experience in large scale, and high availability implementations.
• Experience developing web services using REST and SOAP approaches.

What You’ll Love About Bectran:

• Developing strategic industry knowledge and driving your own success.
• Watching your hard work have a direct impact on success of the company and global customer base.
• All standard benefits.

As Bectran continues to expand in the Fintech SaaS industry, we are seeking intelligent, hard-working and highly skilled individuals to join our growing Engineering team. If you are ready to expand your knowledge as you solve complex problems, we want to hear from you!

• Own the PnL for all the brand campaigns and drive overall profitability for the city
• Developing strategy for campaign management and success
• Own NPS score of the campaigns in the city
• Process building for each function within the city
• Team building, training, and development
• Build a network of vendors, partners, manpower for the city campaign
• Define the day to day responsibilities of the team, set up reporting structure, and monitor metrics on a regular basis

What you will need:

• PG/MBA degree with 7-10 years of experience handling operations and team
• Candidate with the agency, offline marketing operations, or startup background would be preferred
• Quick learner, confident, good presentation & sales skills
• Open for travel and ready to go the extra mile if the situation demands
• Keen attention to detail and good at spotting opportunities
• Client/Agency relationship exposure with strong relationship management skills
• Go-Getter attitude and responsibility to close all loops
• Long term vision and commitment

This role is Temporary full time.
Must to have:

• Minimum 5 years of QA automation experience
• Solid knowledge of Mobile application automation i
• Experience in Selenium and Appium tools and scripting language

Creates, modifies, and maintains software applications individually or as part of a team.  Provides technical leadership on a team, including training and mentoring of other team members.  Provides technology and architecture direction for the team, department, and organization.

• Develops software applications and supporting infrastructure using established coding standards and methodologies
• Sets example for software quality through multiple levels of automated tests, including but not limited to unit, API, End to End, and load.
• Self-starter and self-organized - able to work without supervision
• Develops tooling, test harnesses and innovative solutions to understand and monitor the quality of the product 
• Develops infrastructure as code to reliably deploy applications on demand or through automation
• Understands cloud managed services and builds scalable and secure applications using them
• Creates proof of concepts for new ideas that answer key questions of feasibility, desirability, and viability
• Work with other technical leaders to establish coding standards, development best practices and technology direction
• Performs thorough code reviews that promote better understanding throughout the team
• Work with architects, designers, business analysts and others to design and implement high quality software solutions
• Builds intuitive user interfaces with the end user persona in mind using front end frameworks and styling
• Assist product owners in backlog grooming, story breakdown and story estimation
• Collaborate and communicate effectively with team members and other stakeholders throughout the organization
• Document software changes for use by other engineers, quality assurance and documentation specialists
• Master the technologies, languages, and practices used by the team and project assigned
• Train others in the technologies, languages, and practices used by the team
• Trouble shoot, instrument and debug existing software resolving root causes of defective behavior
• Guide the team in setting up the infrastructure in the cloud.
• Setup the security protocols for the cloud infrastructure
• Works with the team in setting up the data hub in the cloud
• Create dashboards for the visibility of the various interactions between the cloud services
• Other duties as assigned

• BA/BS in Computer Science, a related field or equivalent work experience

• Mastered advanced programming concepts, including object oriented programming
• Mastered technologies and tools utilized by team and project assigned
• Able to train others on general programming concepts and specific technologies
• Minimum 8 years’ experience developing software applications

• Must be expert in advanced programming skills and database technology
• Must be expert in at least one technology and/or language and proficient in multiple technologies and languages:
• (Specific languages needed will vary based on development department or project)
• .Net Core, C#, Java, SQL, JavaScript, Typescript, Python
• Additional desired skills:
  • Single-Page Applications, Angular (v9), Ivy, RXJS, NGRX, HTML5, CSS/SASS, Web Components, Atomic Design
  • Test First approach, Test Driven Development (TDD), Automated testing (Protractor, Jasmine), Newman Postman, artillery.io
  • Microservices, Terraform, Jenkins, Jupyter Notebook, Docker, NPM, Yarn, Nuget, NodeJS, Git/Gerrit, LaunchDarkly
  • Amazon Web Services (AWS), Lambda, S3, Cognito, Step Functions, SQS, IAM, Cloudwatch, Elasticache
  • Database Design, Optimization, Replication, Partitioning/Sharding, NoSQL, PostgreSQL, MongoDB, DynamoDB, Elastic Search, PySpark, Kafka
  • Agile, Scrum, Kanban, DevSecOps
• Strong problem-solving skills
• Outstanding communications and interpersonal skills
• Strong organizational skills and ability to multi-task
• Ability to track software issues to successful resolution
• Ability to work in a collaborative fast paced environment
• Setting up complex AWS data storage hub
• Well versed in setting up infrastructure security in the interactions between the planned components
• Experienced in setting up dashboards for analyzing the various operations in the AWS infra setup.
• Ability to learn new development language quickly and apply that knowledge effectively

Title:                  Senior Dynamics AX F&0 Functional  consultant

Position:          Full Time

Location:          Hyderabad, India

Job Hours:        1.30 PM to 10:30 PM IST 

Exp Level :            6 to 9 Years 

Responsibilities :

• Provide input regarding Dynamics AX capabilities and functionality to our clients
• Develop an understanding of our clients’ business needs to define systems requirements for Dynamics AX
• Document business requirements for implementation using Microsoft Sure Step Methodology
• Act as the liaison between the business users and the IT implementation core team
• Test the functionality developed by the implementation team against the business requirements
• Full end to end life cycle Dynamics AX projects with emphasis on the finance /Production/Trade & Logistics modules etc.
• Ensuring project scope and responsibilities are clearly articulated to enable effective management of client expectations and project change control.
• Identifying opportunities to deliver additional solutions within the existing client base.
• Provide training to business users on implemented module.

Qualifications :

• Expertise in Microsoft Dynamics Axapta functional resource with 6+ years of experience across the modules
• Demonstrated ability to deliver ERP implementation projects to a structured project and software development methodology in a consulting environment.
• Demonstrated ability to deliver training and consulting in Dynamics Axapta
• Excellent communications skills with both technical and non-technical people.
• High energy, self-motivation and integrity.
• Good at people management and should have 4+ years of experience working as a functional lead and handling a team.