Ecommerce Executive

Job Title: Customer Service Executive (Voice/Blended)

Company: BikeFixUp

Location: Vidya Plaza, SGM Nagar, NIT, Faridabad (Work from Office)

📌 Role Overview

We are looking for an energetic and well-spoken Customer Service Executive to join our team at our Faridabad office. You will be the first point of contact for our customers, ensuring their queries are resolved and they have a seamless experience with BikeFixUp.

📋 Job Details

Salary: ₹10,000 – ₹15,000 per month (fixed)

Shift Timings: 9:00 AM – 6:00 PM

Working Days: 6 days a week (Rotational Offs)

Job Type: Full-time, Work from Office

🎯 Key Responsibilities

Handle incoming customer calls and queries professionally.

Provide accurate information about our services and pricing.

Resolve customer complaints and follow up to ensure satisfaction.

Maintain basic records of customer interactions in our system.

✅ Requirements

Education: Minimum 12th Pass / Graduate.

Experience: 0–1 year (Freshers are welcome to apply!).

Communication: Good command over Hindi and basic English.

Location: Candidates living in or near NIT, SGM Nagar, or Neelam Flyover preferred.

Skills: Basic computer knowledge and a polite phone manner.

Job Description:

An Assistant Engineer works as part of an engineering team to support various aspects of production, design, quality control, and maintenance. They are involved in project planning, process improvement, equipment maintenance, and troubleshooting. The role also includes monitoring safety regulations, analyzing test results, and ensuring compliance with industry standards.

Key Responsibilities:

1. Technical Support & Project Assistance

• Assist senior engineers in project design, execution, and troubleshooting.
• Conduct research, collect data, and prepare technical reports.
• Participate in product development and testing processes.

1. Production & Process Optimization

• Monitor production activities and ensure smooth operation.
• Identify inefficiencies and propose process improvements.
• Coordinate with production teams to maintain workflow efficiency.

1. Quality Control & Assurance

• Conduct quality checks and inspections of materials, components, and finished products.
• Ensure products meet industry and regulatory standards.
• Assist in root cause analysis and corrective action implementation.

1. Equipment Maintenance & Safety Compliance

• Ensure machines and tools are properly maintained.
• Follow safety protocols and assist in risk assessment.
• Train workers on the safe operation of equipment.

1. Documentation & Reporting

• Maintain records of production, quality tests, and project progress.
• Prepare reports for senior engineers and management.
• Assist in preparing SOPs (Standard Operating Procedures).

Job Overview: The Quality Control Specialist in Image Captioning is responsible for ensuring the accuracy, relevance, and quality of captions produced by the captioning team. This role requires a meticulous approach to content review, an excellent understanding of grammar and style, and strong problem-solving skills to maintain high standards of quality.

Key Responsibilities:

 • Review and edit image captions to ensure they meet quality standards and style guidelines.

 • Provide constructive feedback to production resources to help improve the quality of caption outputs.

 • Track and document errors and trends in caption quality to help refine production processes.

 • Collaborate with team leads and content managers to update style guides and training materials based on observed trends and errors.

 • Participate in regular training sessions to stay updated with the latest best practices in content quality control.

 • Assist in the development and implementation of quality improvement programs.

 • Ensure compliance with deadlines, and manage priorities to handle high volumes of content effectively.

Qualifications: 

 • Bachelor’s degree in Communication, English, Journalism, or related field.

 • Experience in content editing, proofreading, or a similar QC role, preferably within a digital media environment.

 • Superior knowledge of English, including grammar rules, vocabulary, and stylistic nuances with C2 certification. 

Preferred Skills:

 • Ability to identify discrepancies, inconsistencies, and deviations from guidelines in corrected captions.

 • Capability to provide constructive feedback to improve caption quality and adherence to guidelines.

 • Competence in using search engines to verify facts or identify unfamiliar objects or contexts in images.

 • Ability to analyze multiple aspects of a caption, such as context, accuracy, clarity, and adherence to style guidelines.

 • Excellent interpersonal and communication skills to effectively convey feedback.

 • Problem-solving mindset with a focus on continuous improvement.

 • Experience in training or mentorship roles, providing guidance to others.

Work Type: Remote or In-office, Full-time.

Shift timings are either 9 AM to 6 PM IST or 2 PM to 10 PM IST.

Compensation: Competitive salary in line with industry standards, with opportunities for performance-based incentives and growth.

Job description

• Research trending topics in social media, influencer marketing, and lifestyle niches.
• Write engaging, SEO-friendly blog posts that resonate with our target audience, budding influencers, content creators,
• Use keyword research tools to optimize content for search engines.
• Assist in content planning and work closely with the marketing team to align blog content with social media efforts.
• Proofread and edited blog posts before publication.

BDM CUM Business Analyst

Note: Notice period is immediate to 15 days’ maximum candidates can apply.

Kindly read carefully

Role: BDM CUM Business Analyst

Work Location: LUCKNOW

Experience: Minimum 2 + years into the same key skills

Budget: open

Mode: Permanent

Job description

We are looking for a candidate with 2-5 years of experience in Business Analysis and IT project coordination with documentation in IT (Web development/application development / mobile apps development) along with international client handling experience..

Job Responsibilities:
Discussion with customer/project team to understand the requirements
Creating, analyzing, and validating detailed functional and business specifications (BRD / SRS Preparation)
Requirement walk-through and getting requirement sign-off from the customer
Analyzing the requirements of the clients and converting them into technical documents as per the specifications
Creating wireframes to determine the flow and functionalities of the application
Facilitating the negotiation of requirements amongst multiple stakeholders
Creating Proposals and other relevant documents
Creating Slide Decks required for explaining Business Solutions & Approach
Explaining the requirements to technical teams and taking the estimates for the same
Understanding the Adhoc changes and analysis on the impact and creating spec documents
Supporting testing in creating test cases and review of test cases
Allocating tasks to resources as per the milestones of the project
Coordination with the delivery team to deliver the project on or before the estimated deadline
Creating Release documents and UAT Testing of the release
Communicating with clients throughout the life cycle of a project to update them with the progress and path ahead from time to time

Skills:
- Exceptional written and verbal communication, and client-serving skills

- Must have knowledge of some analytical tools

- Ability to prioritize tasks and deliver to deadlines

- Strong relationship building, analytical, & problem-solving skills

- Must have good decision-making skills

- Must be a good team player, good learner, and self-starter

- Proactive and quick executor

- Must have demonstrable client/stakeholder management skills

- Must be self-driven with the ability to manage workload without direct supervision

About the role

Checking quality is one of the most important tasks at Anakin. Our clients are pricing their products based on our data, and minor errors on our end can lead to our client's losses of millions of dollars. You would work with multiple tools and with people across various departments to ensure the accuracy of the data being crawled. You would setup manual and automated processes and make sure they run to ensure the highest possible data quality.

You are the engineer other engineers can count on. You embrace every problem with enthusiasm. You remove hurdles, are a self-starter, team player. You have the hunger to venture into unknown areas and make the system work.

Your Responsibilities would be to:

• Understand customer web scraping and data requirements; translate these into test approaches that include exploratory manual/visual testing and any additional automated tests deemed appropriate
• Take ownership of the end-to-end QA process in newly-started projects
• Draw conclusions about data quality by producing basic descriptive statistics, summaries, and visualisations
• Proactively suggest and take ownership of improvements to QA processes and methodologies by employing other technologies and tools, including but not limited to: browser add-ons, Excel add-ons, UI-based test automation tools etc.
• Ensure that project requirements are testable; work with project managers and/or clients to clarify ambiguities before QA begins
• Drive innovation and advanced validation and analytics techniques to ensure data quality for Anakin's customers
• Optimize data quality codebases and systems to monitor the Anakin family of app crawlers
• Configure and optimize the automated and manual testing and deployment systems used to check the quality of billions of data points of over 1000+ crawlers across the company
• Analyze data and bugs that require in-depth investigations
• Interface directly with external customers including managing relationships and steering requirements

Basic Qualifications:

• 2+ years of experience as a backend or a full-stack software engineer
• Web scraping experience with Python or Node.js
• 2+ years of experience with AWS services such as EC2, S3, Lambda, etc.
• Should have managed a team of software engineers
• Should be paranoid about data quality

Preferred Skills and Experience:

• Deep experience with network debugging across all OSI layers (Wireshark)
• Knowledge of networks or/and cybersecurity
• Broad understanding of the landscape of software engineering design patterns and principles
• Ability to work quickly and accurately in a highly stressful environment during removing bugs in run-time within minutes
• Excellent communicator, both written and verbal

Additional Requirements:

• Must be available to work extended hours and weekends when needed to meet critical deadlines
• Must have an aversion to politics and BS. Should let his/her work speak for him/her.
• Must be comfortable with uncertainty. In almost all the cases, your job will be to figure it out.
• Must not be bounded to comfort zone. Often, you will need to challenge yourself to go above and beyond.

SDE2 IOS Developer (Remote), 3+ years of experience

Grip Invest (http://www.gripinvest.in">www.gripinvest.in)

Why should you look at this role?

Salary Bracket: 20-35 LPA

Healthy work-life Balance

Core values

Health insurance

Provident fund

Annual Bonus

What else?

• Great culture based on the following core values

• Courage
• Transparency
• Ownership
• Commitment
• Celebration

• Lean structure and no micromanaging. You get to own your work
• The company just turned one so you get a seat on a rocket ship that's just taking off!
• High focus on Learning & Development and monetary support for relevant up skilling
• Competitive compensation along with equity ownership for wealth creation

Company Size- less than 50

About the company

Grip is building a new category of investment options for the new-age of Indians. Millennial don’t communicate, shop, pay, entertain or work like the previous generation - then why should they invest the same way? Started in June’20, Grip has seen 35% month-on-month growth to become one of India’s fastest-growing destinations for alternative investments. Today, Grip offers a unique investment option of leasing assets to some of India’s most disruptive businesses like Udaan, Stanza Living, Furlenco, Bounce, BlueStone, FabAlley and LetsTransport. With a minimum investment size of INR 20,000, Grip is democratizing investment options that have only been available to the largest funds and family offices. Finance and technology (FinTech) is what we do, but people are at the core of our mission. From client-facing roles to technology, and everywhere in between, you’ll work alongside a diverse team who loves to solve problems, think creatively, and fly the plane as we continue to build it.

Employer Reviews

“Work from home”

“Free work culture”

For more reviews, click here

https://www.glassdoor.co.in/Overview/Working-at-Grip-EI_IE4118155.11,15.htm">https://www.glassdoor.co.in/Overview/Working-at-Grip-EI_IE4118155.11,15.htm

What will you do every day?

• Writing clean and efficient codes for iOS applications
• Monitoring the performance of live apps and work on optimizing them at the code level
• Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance
• Working with iOS Interface Builder, and creating UI screens and components through Storyboards as well as programmatically.
• Network programming fundamentals.

Your Superpowers

• 3+ years of professional iOS development and UI experience.
• Deep understanding of iOS 6+ SDK and Swift
• Experience with video streaming is a big plus.
• Comprehensive understanding of Apple’s design principles and interface guidelines.
• Understanding of REST and JSON, and experience with utilizing REST on mobile clients.
• Good understanding of Version Control principles, preferably using Git
• Experience using Web Services and Data parsing using JSON , XML, etc.
• Familiarity with the latest web technologies like REST API, MQTT, and other server-side principles.
• Excellent understanding of optimization and performance issues across iOS software layers.
• Experience shipping a few iOS apps.
• Strong collaboration, communication, and creative thinking skills

• Perform requirement gathering, analysis and design        
• Develop, create, modify and fix software applications     
• Complete Unit & Integration Testing       
• Deploy software             
• Initial Validation after deployment           
• Create documentation   
• Troubleshooting and problem solving     

Requirements

• Educational Background                             
• Experience (0+ years)
• The person should be proficient in Computer Science. Get your basics right, we will teach you everything else!

Examinations                    

• You will be asked questions concerning the following topics, Networking, Data Structures,  Design patterns, Algorithm Analysis, and Concurrency. The questions are all language agnostic.
• You will also be asked to code a trivial Java program that meets specific requirements.
• Java, Maven, Spring-boot, REST/RESTful services, Javascript, Node.js, Angular,  React,

Our Stack  

• SQL, NoSql,  Hibernate, Java Persistence API (JPA),
• Shell Scripting, Powershell scripting,
• JSON, XML

Benefits

• Unlimited Leave policy
• Apart from unlimited policy 9-Public Holiday over the year (Jan to Dec)
• Medical policy coverage up and above your CTC
• Unlimited scope to learn technology - no restrictions team wise/project wise
• Wonderful work culture
• Life time WFH for candidates outside Kolkata
• Opportunity to work with a product based company
• Weekly 2 days fixed off
• This is a remote position. Sath Infotech Pvt. Ltd is an established IT Security Consulting firm and is looking for developers to join its team. This role will work with team members, client stakeholders, and individuals to support and enhance Identity and Access Management and other security applications. Should be proficient in Computer Science.
• If you like working with IT professionals across a variety of Enterprise Level Environments with diverse processes and configurations to identify and solve complex problems, Sath Infotech can offer a career path to become a subject matter expert in the high demand roles of Cyber Security Analyst/Consultant, Enterprise IT Auditor or IT Project Management.