ETL Developer

∙Primary Skills: Life Insurance and Annuity domain knowledge 

∙Secondary Skills: Functional testing knowledge, Functional test design. Insurance domain 

knowledge 

∙Analyze life insurance processes and translate them into functional specifications. Act as a 

liaison between business users and technical teams to ensure alignment. Conduct gap analysis, 

impact assessments, and support solution design. Participate in system testing, UAT support, and 

user training. 

∙Policy Administration: Develop and implement policies to ensure efficient and effective 

management of life insurance and annuity products. 

∙Claims Handling: Collaborate with clients to resolve claims in a timely and fair manner. 

∙Agent Compensation: Work with agents to establish compensation structures that incentivize 

sales and customer satisfaction. 

∙Consulting Engagements: Partner with clients on various consulting projects, providing expertise 

and guidance on life insurance administration. 

∙Application Enhancement Requirements: Define and prioritize requirements for application 

enhancements to improve the overall user experience. 

∙Automation: Explore opportunities for automation to streamline processes and increase 

efficiency. 

∙Training and Mentoring: Provide training and support to less experienced team members to 

ensure knowledge sharing and skill development. 

∙Automation frameworks and reporting tools.  

∙Writing, executing, monitoring and maintenance of automated test suites. 

∙CI/CD tools knowledge and Agile process 

∙Database- MySQL, Oracle 

About Team Pumpkin : 

Team Pumpkin provides end-to-end technology and marketing solutions to multiple Global brands. Our services range from software development and feature enhancement of current products to marketing and customer outreach activities. With a strong and diverse team, we provide creative solutions to complex business problems that further enable the organizations we work with to ideate and break through traditional business barriers. 

About this Role :

As a UI/UX Designer you will have the opportunity to build & work on complex products/projects across industries and segments. We at Team Pumpkin want you to grow professionally and thus provide you an environment where you take ownership of the project/products you work on.

Responsibilities

• Working on multiple projects, applications and websites
• Working on cross platform designs to provide optimised design for an application/website
• Understanding client requirements to provide designs/flows as per expectations
• Conducting in-depth research on potential competitive landscape to understand industry specific trends/benchmarks
• Developing wireframes to provide/communicate potential screenflows
• Analysing client feedback and incorporating design changes 
• Designing UI elements such as navigation/interaction elements, CTAs, widgets, buttons, search bars etc.
• Assisting the engineering and development team to translate design to code

Requirements:

• Atleast 6-8 years of experience in developing and managing complex design projects
• Have a strong design principles and have a diverse portfolio to showcase
• Proficiency in any of the design suites such as Figma, Indesign, Photoshop , Invision etc. 
• Ability to understand company/brand guidelines and incorporate the same within design
• Extensive experience in collaborating with multiple teams both inter/intra company
• Experience in providing creative insight to improve existing products
• Basic front end knowledge of HTML/CSS is a plus

Responsibilities

Data associates play a critical role and work on various data or content-focused projects across the organisation. The role is work from home, with a monthly in-person meet up with other team members in local region. 

• Analyze large set of unstructured data, extract insights and store in data management systems.
• Research, gather, write informational news articles and stories
• Categorize entities based on a set of rules and gained knowledge and experience, dashboard information, and validation with proprietary algorithms and data-driven heuristics.
• Analyze the market (including competitors) and ensure a rich level of data quality across all products and platforms across.
• Complete ad hoc data retrieval and analysis using relational databases, Excel and other data management systems.
• Monitor existing metrics as well as develop and propose new metrics to make actionable intelligence available to business stakeholders.
• Support cross-functional teams on the day-to-day execution of projects and initiatives.
• Communicate insights to key stakeholders.

Requirements

• Preferred: Bachelors in Engineering or Science.
• GPA of 8+ or an overall score of 80%+.
• Location: Coimbatore / Remote
• Strong analytical and problem solving skills with focus on quality and detail orientation.
• Strong proficiency in English reading, written, communication.
• Strong work ethic and personal initiative, reliable self-starter that is capable of working with a high degree of autonomy.
• Ability to work across global cross-office teams and in a team environment.
• Excellent organizational and task management skills.
• Strong verbal and written communication skills with the ability to articulate results and issues to internal and client teams.
• Process management, improvement focus, and willingness to learn cutting edge tool and technology.

Primary Customer Facing Responsibilities:

• Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
• Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
• Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products and the ticketing system.
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the appropriate internal team.
• Suggest improvements to processes and knowledge resources.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk, software product support, and customer service.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficient with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.

Additional Information:

• This is a fully remote position with a 5-day work week.
• Requires approximately 9 hours of work per weekday.
• Compensation is competitive and billed hourly.
• Opportunity for long-term growth and additional responsibilities within the organization.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Benefits:

• Work-from-home flexibility.
• Career advancement opportunities and professional development support.
• Supportive and collaborative team environment.

Application and Selection Process:

Initial Application:

• Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.

Written Assessment:

• Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.

Virtual Interview:

• Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.

Onboarding and Training:

• Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.

About Inevolution

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.

We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Company Web : https://inevolution.in/

• Develop, record and maintain cutting edge web-based Laravel E-commerce and Marketplace websites and maintaining the back-end of mobile applications
• Familiarity using Bagisto, Open Cart or any other PHP e-commerce packages.
• Build innovative, state-of-the-art applications and collaborate with the App Development team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Utilize back-end data services and contribute to increase existing data services API
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
• Keep abreast of new trends and best practices in web development Laravel developer requirements and qualifications
• Previous working experience as a Laravel developer for minimum 2 years
• BS/MS degree in Computer Science, Engineering, MIS or similar relevant field
• In depth knowledge of object-oriented PHP and latest version Laravel PHP Framework
• Hands on experience with SQL schema design, SOLID principles, REST API design
• Software testing (PHPUnit, PHPSpec, Behat)
• MySQL profiling and query optimization
• Creative and efficient problem solver
• Check for all web related security including XSS, DDos attacks, cookie hijacking, SQL injection

• Work directly with enterprise customers to replicate, troubleshoot, and resolve complex technical issues
• Build out a growing technical team distributed across the Asia-Pacific region with core support process and skills
• Work with our developers to identify defects and opportunities for product improvement
• Improve the serviceability of the product by testing new features and developing tools to scale our deployments and auto-support infrastructure
• Define and inspire changes to our product with our development engineering team based on feedback from customers and partner implementations
• Develop and contribute to internal and external knowledge bases
• Provide support on weekdays and also off-hours on an as-needed and scheduled rotational basis
• Be a champion for our customers. Go above and beyond to ensure customers are getting the most out of their investment in the company platform.

You'll need:

• Excellent written and verbal communication skills – you’re able to work with a wide variety of people and collaborate with geographically distributed teams and effectively communicate everything from data points to critical feedback
• Entrepreneurial spirit and are not afraid to take on new challenges
• Customer Obsession – you are passionate about delivering a high-quality support experience and providing customers with the tools they need to succeed. You judge our own success by the success of the team and the happiness of our customers.
• Professional experience troubleshooting at least five of the following: Linux Sysadmin experience, Kubernetes, ansible, Postgres, MongoDB, MySQL, Cassandra, Database Administration, management of distributed systems, network troubleshooting including tcpdump, query performance, performance troubleshooting with tools like perf and strace
• Well recommended candidates will have experience scripting and writing code in Python, Bash, and Java, or have some full-stack web development experience.
• 12+ years in a technical support role required
• Prior experience as a technical lead preferred

• Complete experience in the Spring Framework
• proficient knowledge of SQL and NoSQL must
• Hands-on experience in designing and developing applications using Java EE platforms
• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high availability and performance
• Contributing in all phases of the development lifecycle
• Writing well designed, testable, efficient code
• Excellent Communication Skills
• Willingness to own a responsibility
• Ability to work in a team as well as an individual
• Ability to work under pressure and maintain deadlines
• Good to have worked on end to end in projects

Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.

We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.

We are looking for an experienced 3D Fashion Designer.

1. Someone who is well-versed with the CLO3D software and garment construction.
   Should have a sound knowledge of some add on softwares like Blender, Meshmixer,etc.

2. Knowledge of Modelling, Rendering, lighting, materials, textures, and resource optimization.

3. Who has already worked on designing menswear.

4. Advanced knowledge on draping, pattern-making, cutting & stitching of menswear.

5. Should be creative with good design ideas & be capable of executing the garment design as per the given brief/deadline.

6. Highly innovative and creative.

7. Good grasping power.

8. Self-motivated & has work ethics.

This job requires:

Creative thinking: 20%

Pattern making: 30%

Technology & Software Savvy: 30%

Design Communication: 20%

Roles & Responsibilities:

1. Execute and launch designs every week. Take initiative and work independently to execute the entire collection end-to-end. Right from sketching to 3D pattern making and rendering.

2. Manage & execute Adhoc tasks in 3D pattern making and rendering.

3. Create and analyze design reports.

4. Research, ideate, implement and execute improved strategies for increasing design efficiency.
   
   Note: High configuration system is a must for working remotely.