ERP- Project Manager

Role: Oracle ERP Support Service Delivery Manager

Location: Marathahalli, Bangalore

Job Description:

Required Skills & Qualifications

Ø Experience: Experience in Oracle ERP Support (Cloud/EBS) and IT Service Delivery Management.

Ø Technical Knowledge: Understanding of Oracle ERP modules (e.g., Financials, HCM, SCM).

Ø Leadership: Small to Medium (15-40) Team management and development skills

Ø Communication: Good client-facing, negotiation, and communication skills.

Key Responsibilities:

Ø Service Delivery Management: Manage end-to-end support operations, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Ø Lead incidents, problems, and change management processes, including supporting patches and new releases. Develop service dashboards, monitor performance metrics, and ensure adherence to compliance and risk management.

Ø Identify opportunities for automation and process optimization within ERP operations.

🔹 Role Overview

We are looking for an experienced Technical Project Manager to lead end-to-end ERP implementation, transformation, migration, integration, upgrade and go-live projects for international customers.

🔹 Key Responsibilities

• Manage ERP projects from discovery and planning through configuration, development, UAT, go-live and hypercare

• Manage scope, timelines, budgets, resources, risks, dependencies and escalations

• Coordinate functional consultants, developers, QA, DevOps and customer stakeholders

• Lead customer meetings, status reviews, UAT and go-live readiness

• Drive fit-gap analysis, integrations, APIs and data migration activities

• Ensure project governance, documentation, RAID logs and delivery reporting

• Manage SIT/UAT, cutover planning, production readiness and post-go-live support

🔹 Must-Have Requirements

✅ 7+ years of IT/ERP project delivery experience

✅ Multiple end-to-end ERP implementation projects

✅ At least one production go-live experience

✅ Strong experience in ERP implementation, migration, integration, UAT and transformation

✅ Customer-facing and cross-functional team management experience

✅ Experience with ERP platforms such as SAP, Microsoft Dynamics, NetSuite, Oracle ERP, Odoo, ERPNext or similar

✅ Strong stakeholder management and communication skills

✅ Excellent English communication skills

⭐ Odoo ERP experience is an added advantage.

🔹 Nice to Have

• International customer experience

• US B1/B2 visa / international travel experience

• PMP / PRINCE2 / Scrum Master / SAFe / ITIL / ERP certifications

• Experience in manufacturing, retail, distribution, supply chain, accounting or CRM

Full-time, permanent position implementing, supporting, and optimizing enterprise ERP systems for clients, with a focus on supply chain, manufacturing, and planning modules. The role is client-facing first: success depends as much on clear, polished communication as on functional expertise.

Required

Polished client communication: able to run status calls, present findings, and manage escalations with professionalism and composure

Ability to translate technical concepts — configurations, integrations, system behavior — into plain language for business and executive audiences

Career at an IT services company, systems integrator, ERP vendor, or consulting firm (e.g., Accenture, NTT Data, Wipro, Infosys, ERP-partner boutiques) — required; candidates whose ERP experience is exclusively in-house at a single employer will not be a fit

5–8 years in enterprise ERP (any major platform: Oracle, SAP, Workday, Dynamics, NetSuite)

At least one full-cycle implementation: requirements, configuration, testing, cutover, post-go-live support

Functional depth in SCM-adjacent modules: inventory, order management, procurement, costing, or planning

Integration exposure: REST/SOAP APIs, third-party system connections, data migration

Clear written deliverables: documentation, status reports, and issue summaries that nontechnical stakeholders can act on

Preferred

Experience presenting to steering committees or client leadership

Multi-industry client exposure

Experience automating support or testing workflows

Reporting/analytics tooling (BI, embedded ERP analytics)

• Total Experience:10+ years of professional experience in Oracle Supply Chain Planning environments.
• Oracle Fusion Cloud Experience: 5+ years of dedicated, hands-on functional experience specifically within Oracle Fusion Cloud Supply Chain Management (SCM).
• Specialized Expertise: Proven track record as a Subject Matter Expert (SME) with at least 2 full-lifecycle, end-to-end implementations of the Oracle Fusion Demand Planning module from readiness to go-live.
• Cross-Module Knowledge: Strong understanding of how Demand Planning integrates with broader Cloud SCM, Procurement, and Finance modules.
• Leadership: Proven ability to operate independently as an SME, steering the project roadmap rather than just executing tasks.
• Communication: Exceptional consulting and communication skills to influence and guide director-level stakeholders.
• Change Management, Business Process Mapping, Reporting and Analytics, OIC ( Oracle Integration Cloud) and OAC (Oracle Analytics Cloud)

Role Overview

We are looking for a dynamic and detail-oriented ERP Functional Consultant / Implementation & Support Engineer who will be responsible for ERP implementation, user training, and ongoing client support.

Key Responsibilities

● Implement ERP applications at client locations

● Provide user-wise and department-wise training

● Understand and analyze client business requirements and map them in ERP

● Coordinate with internal and external stakeholders for data setup and documentation.

● Prepare user-defined reports and maintain proper documentation

● Handle end-to-end ERP implementation lifecycle.

● Provide post-implementation support and troubleshooting

● Work on modules like Sales, Purchase, Production, Inventory, Finance, HR, etc.

● Manage multiple projects simultaneously in a fast-paced environment

● Ensure timely project delivery and meet utilization targets

Required Skills & Competencies

● Strong analytical, functional, and communication skills

● Understanding of business processes, preferably in the manufacturing industry

● Basic knowledge of SQL (ability to write simple queries).

● Knowledge of ERP modules (Sales, Purchase, Inventory, Finance, HR, etc.)

● Ability to quickly learn new technologies and tools

● Strong problem-solving and multitasking abilities

● Ability to work independently as well as in a team

Eligibility Criteria

● Freshers or candidates with up to 2 years of experience

● Candidates with 2–3 ERP implementation projects preferred (for experienced roles)

● Good communication skills in English and Hindi & Tamil, Telugu, Kannada (regional language is an advantage).

Important Notes (Mandatory Conditions)

1. This is a 100% Work From Office role (No Hybrid / Remote option available)

2. Candidates must be open to travel across India and internationally based on project requirements (Male candidates preferred for travel roles).

3.Accommodation and food are not provided (except during client-site implementation).

Strong Senior Project Manager Profile with enterprise B2B SaaS, client-facing delivery experience

2

Mandatory (Experience 1): Must have 5+ years of project management experience with significant client-facing delivery time (non-negotiable), including experience in a B2B SaaS company serving enterprise customers

3

Mandatory (Experience 2): Must have managed complex enterprise projects end-to-end, from requirement/planning through successful delivery and go-live

4

Mandatory (Experience 3): Must have managed multi-country / multi-region rollouts (preferably North America and/or Europe), coordinating India-based delivery teams with customers/stakeholders in Western markets

5

Mandatory (Experience 4): Must have delivered technically complex / analytics-driven projects (AI/ML, Image Recognition, or Data Analytics)

6

Mandatory (Tech skill): Must have strong working knowledge of SQL, APIs, and Master Data Management (MDM)

7

Mandatory (Experience 5): Must have experience with SOWs, change requests, or RFPs, managing scope, timelines, risks, and dependencies using Waterfall or Agile

8

Mandatory (Ownership): Must be the accountable owner of the engagement — primary client point of contact, owning the project plan and go-live end-to-end — not a hands-on specialist executing the build

9

Mandatory (Skill): Must have strong facilitation, communication, stakeholder-management, and executive-level reporting skills across cross-functional, geographically distributed teams

10

Mandatory (Note): CTC is inclusive of variable

11

Preferred (Experience): Prior experience with customer onboarding

12

Preferred (Certification): PMP, CAPM, ITIL, or CSM.

Industry: Solid Wood Furniture Manufacturing

Reporting to: Transformation Head

Location: Jaipur - Mahindra World City - Bagrur, Ajmer Road (multi-plant environment)

Looking for a candidate who has handled projects in manufacturing / Industrial Sector.

Role Purpose

The Transformation PMO will support and drive execution of a multi-year business transformation program aimed at scaling the organisation by 5X.

This is a high-energy, execution-oriented role for an early-career professional who can bring rigour, follow-through, and structure to multiple transformation initiatives, while working closely with senior

leadership.

Key Responsibilities

Transformation Execution

• Drive day-to-day execution of multiple transformation initiatives across operations, supply chain, ERP, sales, exports, domestic expansion, and cost optimization

• Break high-level initiatives into clear tasks, milestones, owners, and timelines

• Ensure timely closure of actions through rigorous follow-up PMO Governance & Tracking

• Maintain a central transformation plan and trackers

• Track milestones, dependencies, risks, and benefits

• Highlight slippages early and propose corrective actions

Senior Leadership Coordination

• Coordinate with senior leaders across Operations, Finance, Sales, Supply Chain, IT, and HR

• Act as a neutral execution enabler who can push, remind, and escalate diplomatically

• Prepare structured inputs for leadership

Reporting & Communication

• Prepare weekly progress updates and monthly leadership decks

• Maintain risk and issue logs with clear ownership and mitigation plans

Risk & Dependency Management

• Identify cross-functional dependencies and execution bottlenecks

• Proactively flag risks related to decisions, capacity, or timelines

• Track mitigation actions to closure

Ad-hoc Strategic Support

• Support leadership with data analysis, process documentation, workshops, and vendor coordination

• Act as a hands-on problem solver, not just a tracker

Candidate Profile

Experience

• 2–3 years of total work experience

• Exposure to PMO, consulting, operations excellence, transformation, or project execution roles preferred

• Manufacturing, supply chain, or ERP exposure is an advantage but not mandatory

Education

• Bachelor’s degree in Engineering, Business, Operations, or related field

• MBA / PGDM (Operations, Strategy, General Management) preferred but not mandatory

Skills & Competencies

Must-Have

• Strong execution and follow-up discipline

• Excellent written and verbal communication

• Comfort engaging with senior management

• Ability to manage multiple parallel workstreams

• Strong structuring, analytical, and problem-solving skills

• Proficiency in Excel and PowerPoint

Behavioural Traits

• High energy, ownership mindset, and drive

• Comfortable pushing timelines respectfully

• Proactive, resilient, and solution-oriented

• Learns fast and operates well in ambiguit

Role Positioning

• High-visibility role with close exposure to CEO / COO

ROLE SUMMARY:

In this role, you will be responsible for supporting people, technical processes, and engineering execution to ensure projects are delivered as per scope, budget, and timelines.

This role includes developing detailed project plans and comprehensive technical documentation, managing project Engineers and their availability, measuring engineering performance, tracking progress, and communicating project status to clients and internal stakeholders. You will work directly with Solutions Architects, Tech Leads, and Engineering teams to evaluate technical trade-offs, drive system design feasibility, and unblock engineering bottlenecks.

You will be a reliable and crucial team member who can anticipate client needs and translate complex technical requirements into actionable project milestones.

As a Technical Project Manager, you will be the point of contact for all stakeholders from initiation to closure and will be responsible for leading the technical delivery team to achieve project objectives. You will work towards balancing technical constraints, technical debt, and Engineer availability on the project. You will report project status to client and internal stakeholders, escalate technical and operational issues as needed, and perform risk management to identify and mitigate architectural and delivery risks while maintaining strong advocacy within your spheres of influence.

QUALIFICATIONS:

Technical Project Manager with 7+ years experience: Including minimum 3 years of IT (Mobile/Web) project management experience and a prior background as a Software Engineer, Tech Lead, or Developer.

Strong expertise in Agile methodologies (Scrum/Kanban).

Must have handled end-to-end SDLC projects as a Technical Project Manager or Scrum Master.

WHAT WILL YOU NEED TO BE SUCCESSFUL IN THIS ROLE?

Handle a portfolio of technical projects and clients in parallel and across geographies.

Develop an execution plan for projects, release schedules, CI/CD milestones, and team allocation.

Partner with technical leads to review high-level system designs, break down complex requirements into epics and user stories, and challenge technical estimates effectively.

Maintain strong relationships with product delivery, engineering leads, sales teams, clients, and account managers.

Expertise in project estimation, planning, tracking, scope control, technical risk and issues management, as well as engineering status reporting.

GOOD TO HAVE:

Hands-on or architecture exposure to.NET/Java/AWS/Azure or microservices architectures.

PMP / PMI-ACP / CSM (Certified ScrumMaster) certification.

Jira/Confluence project management tools expertise, Git workflows, and strong working knowledge of Microsoft Office.

COMPETENCIES:

Strong commitment to professional client service and engineering excellence.

Excellent communication (written, verbal, and presentation), persuasive, and negotiating skills—with the ability to bridge technical and non-technical stakeholders.

Encourage, motivate, and mentor team members on agile practices and technical ownership.

Proactive can-do and technical problem-solving approach to the job.

Regards

What you'll do

Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.

Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.

Stay hands-on. You'll still write code, build integrations, and work with APIs every day.

Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.

Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.

Review code and designs. Mentor the developers on your projects and unblock them fast.

Be the escalation point when something breaks or an integration misbehaves.

Own client communication on the technical side status, tradeoffs, bad news, early.

Keep the bar high: clear docs, clear updates, clear commit history.

What we're looking for

4–7 years shipping software, with real depth in REST APIs and system integrations.

Experience leading projects or small teams — the person others check with before they build.

Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.

You can sit with a non-technical client, understand the problem, and come back with a working solution.

Still enjoy building. This is technical leadership, not coordination.

Self-driven. You'll often be the senior-most engineer on the account.

Why you'll love this role

Full ownership from first call to delivery — you run projects, not a ticket queue.

Direct access to clients and leadership. Your decisions ship the same week.

Constant variety: new systems, new problems, new builds.

A step into technical leadership without giving up the hands-on work.

Key Responsibilities

• Manage HR projects, including project plans, timelines, milestones, dependencies and deliverables.
• Develop and maintain HR dashboards, calendars and status reports, highlighting risks, delays and key decisions.
• Coordinate project meetings, agendas, action items and follow-ups to ensure timely execution.
• Partner with HR teams, business leaders and external vendors to drive projects forward.
• Prepare clear, executive-ready updates on HR priorities, progress, risks and achievements.
• Lead the planning and coordination of the employee survey, including communications, launch readiness, participation tracking and post-survey action planning.
• Support the planning and rollout of Exol University, including vendor coordination, learning administration, scheduling, communications and change management.
• Coordinate new hire orientation and contribute to creating a consistent and engaging onboarding experience.
• Support recurring People processes such as performance, compensation, benefits, engagement, learning and talent initiatives.
• Identify opportunities to improve HR processes, employee experience and operational efficiency.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 6–10 years of experience in HR operations, project/program management, L&D, change management or a related field.
• Strong project management, organizational and stakeholder management skills.
• Ability to manage multiple projects, deadlines, vendors and priorities simultaneously.
• Excellent written and verbal communication skills, with experience preparing presentations and leadership updates.
• Experience in Learning & Development, LMS administration, training coordination or learning program management is strongly preferred.
• Experience with employee surveys, engagement initiatives or organizational change is an advantage.
• Strong proficiency in Microsoft Excel, PowerPoint and project-management/productivity tools.
• Self-driven, detail-oriented and comfortable working in a fast-paced, evolving environment.