Dot Net Developer

Immediate Hiring for L3 Support Backend .Net Developer Position

Job Description:

We are looking for a proactive and detail-oriented L3 Support Engineer to manage and resolve complex technical issues in our Online Travel Booking Platform. You will act as a bridge between customer support, QA, and development teams, with deep knowledge of application internals, APIs, databases, and cloud environments. Ideal candidates should have hands-on experience in .NET or any other backend stack and should be able to handle critical issues, automate support tasks, and contribute to platform stability.

Key Responsibilities:

1. Investigate and resolve complex issues reported by L1/L2 support or customers in production.
2. Perform deep-dive analysis of application logs, exceptions, database queries, and API interactions.
3. Handle incidents related to booking failures, payment mismatches, GDS/supplier API errors, and latency issues.
4. Coordinate with Engineering teams to identify bugs and ensure timely resolution.
5. Monitor system health, performance metrics, and alerts across services (flight, hotel, payment, user management, etc.).
6. Perform root cause analysis (RCA) and document it with action plans and preventive measures.
7. Build or improve internal tools/scripts to aid in faster triaging and resolution.
8. Own deployment verifications and hotfix validations in staging or production environments.
9. Support business continuity during high-traffic periods (e.g., holiday seasons, campaigns).
10. Maintain a knowledge base of recurring issues, resolutions, and platform behavior.

Required Skills :

Join us in our mission to inspire travellers and create unforgettable experiences! If you have the skills, experience, and enthusiasm to excel in this role, we'd love to hear from you.

3–6 years in Application Support / L3 Support / Backend Engineering

1. Strong knowledge of .NET Core / ASP.NET / C#, or any other backend language (Java, Node.js, Python, etc.)
2. Proficiency in debugging distributed systems and analyzing API and application logs.
3. SQL Server, PostgreSQL, or other RDBMS – query optimization, issue tracing.
4. Understanding of RESTful APIs, OAuth, third-party API integration (e.g., GDS, payment gateways).
5. Exposure to Azure / AWS / GCP – especially logging, monitoring, and app services.
6. Experience using tools like Postman, Fiddler, Kibana, Grafana, Azure Monitor, or similar.
7. Knowledge of microservices, CI/CD pipelines, and application containers (Docker, Kubernetes) is a plus.
8. Excellent communication skills to interact with cross-functional teams

• Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture
• Write clean, scalable code using .NET programming languages
• Test and deploy applications and systems
• Revise, update, refactor and debug code
• Improve existing software
• Develop documentation throughout the software development life cycle (SDLC)
• Serve as an expert on applications and provide technical support

• Proven experience as a .NET Developer or https://resources.workable.com/application-developer-job-description" target="_blank">Application Developer
• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills
• Attention to detail
• BSc/BA in Computer Science, Engineering or a related field

• Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage and work processes; investigating problem areas; following the software development lifecycle
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
• Prepare and install solutions by determining and designing system specifications, standards and programming
• Improve operations by conducting systems analysis; recommending changes in policies and procedures
• Protect operations by keeping information confidential
• Provide information by collecting, analyzing, and summarizing development and service issues
• Accomplish engineering and organization mission by completing related results as needed
• First and foremost, developing software our users need
• Mentor junior and mid-level engineers
• Collaborate with team to brainstorm and create new products
• Grow engineering teams by interviewing, recruiting, and hiring
• Make informed decisions quickly and taking ownership of services and applications at scale
• Work collaboratively with others to achieve goals
• Be a persistent, creative problem ­solver
• Remain cool and effective in a crisis
• Stay on the leading edge of development practices
• Passionate about great technologies, especially open source
• Understand business needs and know how to create the tools to manage them

Salary ranges from 20 LPA onwards; negotiable based on experience

Mandatory Skills Required:

▪ ASP.NET & .NET Core, C#, NET 2.0 Web Services, OAuth 2.0 (JWT)

▪ Sitecore 9 and 10, Sitecore MVC, Sitecore JSS, Content Hub, Digital Asset Manager, Product Catalog Manager, Sitecore Experience Manager, Experience Platform, Customer Data Management

▪ Good working knowledge of CI/CD environments (preferably Azure DevOps), Git or similar confuration management software

Required Experience: 
▪ Bachelor's degree in Computer Science or Computer Engineering from an accredited university
▪ 5+ years of relevant industry experience
▪ Must have worked with industry leading Content Management systems; certification in Sitecore is a must
▪ Strong fundamentals in Software Architecture & Software Engineering - OOP, RESTful architectures, Design Patterns, Data Structures, Algorithms
▪ Experience with RESTful API development, Open API specification ▪ Experience with Microservices Development; working on Docker, Kubernetes
▪ Experience analyzing and tuning application performance

Primary responsibilities include : 
1. Leading a small team of software engineers and, also contributing individually to design, develop and test software for cloud, web and mobile
2. Design, develop, test and document quality software to user and functional requirements within specified timeframes and in accordance with CNHI coding standards
3. Design and implement complex real-time data visualization technologies
4. Generate rapid prototypes for feasibility testing
5. Generate all documentation relevant to software operation
6. Adhere to prescribed development systems, processes procedures and ensure efficient, effective,high quality delivery
7. Contribute to the improvement of development systems, processes, procedures
8. Contribute to growing team members, building a strong cohesive team; provide guidance, mentorship
9. Communicate effectively with all stakeholders
10. Perform tasks as specified by the Delivery Lead/Team Lead

Your responsibilities as an Engineer: 

•     Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.

•     Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.

•     Prepares and installs solutions by determining and designing system specifications, standards, and programming.

•     Improves operations by conducting systems analysis; recommending changes in policies and procedures.

•     Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.

•     Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment

•     Participate in educational opportunities & read professional publications;

•     Protects operations by keeping information confidential.

•     Provides information by collecting, analyzing, and summarizing development and service issues.

•     Accomplishes engineering and organization mission by completing related results as needed.

•     Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.

Skill sets we require:

•     Proven work experience as a Software Engineer or Software Developer

•     Experience designing interactive applications

•     Ability to develop software in or other programming languages like JIRA or Postman

•     Excellent knowledge of relational databases, MYSQL and Restful API

•     Experience developing web applications using at least one popular web framework (Laravlel, Codeigniter and Magento)

•     Experience with test-driven development

•     Proficiency in software engineering tools

•     Ability to document requirements and specifications

Educational Qualification: 

•     Bachelor’s/Master’s degree in Computer Science Engineering or equivalent 

Job Requirements-

Strong in programming fundamentals in C#, jQuery, JavaScript and Sql Server.
-Experience in Developing Web-Based App, SDLC & software engineering, Unit Testing.

A passionate developer

• Strong working knowledge of OOPS
• Functional programming principles
• Strong believer of Clean Code practices
• An advocate of TDD, BDD, SOLID, CI/CD, Lean development
  
  You’ll easily settle in if:
  You come from a strong Java/J2EE background with web application frameworks like Spring Boot or Drop wizard
  You have ample work experience in Caching, Multi-Threading, Asynchronous APIs, Exception Management and use of collections, Mocking, Unit testing tools like Junit & TestNG"
  You are fluent with version control tools like GIT and Bitbucket
   Experience with Continuous Integration, Continuous Deployment, Static Code Analysis, Jenkins and SonarQube
  Willingness to take ownership of the technical solution and ensure technical expectations of deliverables are met.
   Exposure to AWS/Azure cloud and containerization
  Have a good Understanding of Distributed Application Architecture.
  You ‘ll love:
  Awesome opportunity to work with Micro Services architecture getting shipped on Cloud.
  Experience in working with automated build deploy powered by Code Analysis, Automated Tests, Functional and Nonfunctional analysis, Blue Green deployment and much more
   First-hand experience on broader enterprise application concerns like Message Bus, Queues, Caches, Concurrency and Parallelization

• Experience in Microsoft ASP, C#, SQL server, and github.
• Experience with software design and development in a test-driven environment.
• Experience with databases.
• Ability to learn new languages and technologies.
• Good communication skills.