DevOps Engineer Intern

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Associate Art Director

Experience Level: 5+ years

Location: Bangalore, Onsite

Roles and Responsibilities:

1. Driving Organization Culture:

● Play an active and supportive role in driving the vision for the company in coordination with the Copy and SM and communicating the same to the employees within the Team

● Focus on Leadership actions impacting team members' performance to create better customer experiences and business results.

● Key focus on trying to plug any existing issues within the Organization as a whole

● Setting the democratic leadership tone for the organization

2. Business Strategy, Direction & Positioning:

● Involvement in existing brand strategy discussions and brainstorming sessions

● Develop creative programs and design concepts that meet the business objectives of the organization and that advance the brand strategies

● Lead initiatives and define future brand design direction

● Ensure design quality and that design directives are followed.

● Knowledge of the strategic direction of all accounts handled by his/her team

3. Account Mining & Partnerships:

● Work collaboratively with the SMM and strategy team to develop innovative concepts

identify potential problems, and formulate recommendations

● Contributing to pitch presentations

4. Account Management:

● Detailed knowledge of the design strategy formulated for different brands.

● Ensure effective and timely implementation of strategies

● Communicate and represent the brand from the design perspective, in and outside the design team

● Briefing and managing social media and development teams

● Take regular feedback from the client regarding the quality of work and areas of improvement

● Attend important and strategic Client meetings

5. Team Management:

● Foster growth and skill development of team members

● Creative Direction. Helping to drive innovation and creativity within the team

● Internal communication to streamline and standardize service quality in line with Moshi Moshi’s positioning

● Provide leadership of the account team and client, and ensure best-in-class work is delivered consistently.

6. Planning and prioritizing the team’s work:

● Improving the tracking and monitoring of team members as they progress through their work and skill set, and providing support such as counseling and extra training, where needed

● Project Manage work and ensure all deadlines are met

● Actively participate in the hiring process as part of interviewing and assessing candidates for their team as per the requirements of the accounts.

● Keep a tab/lower the attrition factors within the team and advise and inform the management accordingly

● Training Needs Analysis and other Employee Development activities of new joiners and team members

● Track and report the length of time for the training required on various training modules and suggest improvements to the company

● Perform Quarterly Evaluations and Annual Appraisals for the team members periodically and update the HR and Management on the progress

● Strong Inter – department coordination to avoid any confusion

Moshi Moshi is looking for a talented and experienced Associate Art Director to join our Digital Marketing Team in Bangalore. If you are passionate about Designs larger than life. - You are meant for this role!

About Us :

CLOUDSUFI, a Google Cloud Premier Partner, a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.

Our Values :

We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.

Equal Opportunity Statement :

CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace.

Role : Lead AI/Senior Engineer-AI

Location : Noida, Delhi/NCR

Experience : 5- 12 years

Education : BTech / BE / MCA / MSc Computer Science

Must Haves :

Conversational AI & NLU :

- Advanced proficiency with Dialogflow CX

- Intent classification, entity extraction, conversation flow design

- Experience building structured dialogue flows with routing logic CCAI platform familiarity

Agentic AI & Multi-Step Reasoning :

- Production experience with Google ADK (or LangChain/LangGraph equivalent)

- Multi-step reasoning and tool orchestration capability

- Tool-use patterns and function calling implementation

RAG Systems & Knowledge Management :

- Hands-on Vertex AI RAG Engine experience (or equivalent)

- Semantic search, chunking strategies, retrieval optimization

- Document processing pipelines (PDF parsing, chunking)

LLM/GenAI & Prompt Engineering :

- Production experience with Gemini models

- Advanced prompt engineering for customer support

- Langfuse experience for prompt management

Google Cloud Platform & Vertex AI :

- Advanced Vertex AI proficiency (Generative AI APIs, Agent Engine)

- Cloud Functions and Cloud Run deployment experience

- BigQuery for conversation analytics

API Integration :

- Genesys Cloud CX integration experience

- REST API design and webhook implementation

- Enterprise authentication patterns (OAuth 2.0)

Good To Have :

Conversational AI & NLU :

- Multi-language support implementation (Spanish/English)

- Telephony integration (speech recognition, TTS, DTMF)

- Barge-in handling and voice optimization

Agentic AI :

- Agent state management and session persistence

- Advanced fallback strategies and error recovery

- Dynamic tool selection and evaluation

RAG Systems :

- Re-ranking and advanced retrieval quality metrics

- Query expansion and context-aware retrieval

- Corpus organization strategies

LLM/GenAI :

- Prompt versioning, A/B testing, iterative refinement

- Prompt injection mitigation strategies

- In-context learning, few-shot, chain-of-thought techniques

LLMOps & Observability :

- Vertex AI Evaluation Service experience

- Groundedness, relevance, coherence, safety metrics

- Trace-level debugging with Cloud Trace

- Centralized logging strategies

Google Cloud :

- Application Integration connectors

- VPC Service Controls and enterprise security

- Cloud Pub/Sub for event-driven systems

Enterprise Integration :

- Third-party AI agent orchestration (SAP Joule, ServiceNow AI, Agentforce)

- Salesforce, SAP, ServiceNow integration patterns

- Context passage strategies for escalations

Architecture & System Design :

- Configuration-driven systems (Meta-Agent patterns)

- Microservices and containerization

- Scalable, multi-tenant system design

- Disaster recovery and failover strategies

Product Quality & KPIs :

- Customer support metrics expertise (CSAT, SSR, escalation rate)

- A/B testing and experimentation frameworks

- User feedback loop implementation

Deliverables :

- Architecture Design : End-to-end platform architecture, data flow diagrams, Dialogflow CX vs. ADK routing decisions

- Conversational Flows : 15+ dialogue flows covering billing, networking, appointments, troubleshooting, and escalations

- ADK Agent Implementation : Complex reasoning agents for technical support, account analysis, and context preparation

- RAG Pipeline : Document processing, chunking configuration, corpus organization (product docs, support articles, policies, promotions)

- Prompt Management : System prompts, Langfuse setup, playbook governance, version control

- Quality Framework : Evaluation pipeline, metrics dashboards, automated assessment, continuous improvement recommendations

- Integration Layer : Genesys handoff, webhook integrations, Application Integration setup, session management

- Testing & Validation : Conversation flow tests, performance testing (latency, throughput, 1000 concurrent users), security validation

- Response time <2 seconds (p95), 99.9% uptime, 1000 concurrent conversations

- Data encryption (TLS 1.2+, AES-256 at rest), PII redaction, 1-year data retention

- Graceful degradation and fallback mechanisms

1. Collaborate with product management and development teams to define and implement innovative solutions for the product direction, visuals, and user experience.
2. Execute all visual design stages from concept to final hand-off to development.
3. Conceptualize original ideas that bring simplicity and user-friendliness to complex design roadblocks.
4. Create wireframes, user flows, and prototypes to effectively communicate interaction and design ideas.
5. Conduct user research and evaluate user feedback to enhance user experience.
6. Establish and promote design guidelines, best practices, and standards.
7. Present and defend designs and key milestone deliverables to peers and executive level stakeholders.
8. Stay updated on industry trends, design tools, and emerging technologies.

Requirements:

1. Proven experience as a UI/UX Designer or similar role.
2. Strong portfolio showcasing a variety of design projects.
3. Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar.
4. Experience with user research and usability testing.
5. Understanding of interaction design principles and best practices.
6. Excellent visual design skills with sensitivity to user-system interaction.
7. Up-to-date with the latest UI trends, techniques, and technologies.
8. Ability to work collaboratively in a fast-paced, cross-functional team environment.
9. Strong communication skills to articulate design decisions and thought process.

Nice to Have:

1. Experience in designing for mobile applications and responsive web design.
2. Knowledge of HTML, CSS, and basic front-end development principles.
3. Experience with motion graphics and prototyping tools.
4. Bachelor's degree in Design, Human-Computer Interaction, or a related field.

We are looking for a Full Stack Developer to build scalable software solutions and to be part of our cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

You should have

• Degree in Computer Science or relevant field
• Strong knowledge and understanding of JavaScript and TypeScript
• Knowledge of multiple frontend languages and frameworks including HTML, CSS, SCSS, JavaScript and Vue.
• Knowledge of backend languages and frameworks primarily Node.js
• Familiarity with SQL databases (e.g. MongoDB)

Perks

• Flexible working hours - employee tracking is never a thing
• A fun and close-knit agile team.
• Open office layout that promotes collaboration, conversation, and camaraderie – the result-oriented team.
• Recreational activities to keep you away from the screen and live, laugh, enjoy with the team.

About Company:

About Job:
As a MEAN stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

We want a team member who strives to develop a first-class codebase using Angular best practices.

• Write effective, scalable code
• Develop front-end and back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

• BSc/BE/BTech/ME/MTech/MCA/MCS in Computer Science, Engineering or a related field
• Must have work experience on MongoDB, Expressjs, AngularJs, NodeJS.
• Must have work experience as a React or Angular (Front-end) and Node JS (Back-end) developer. Good to have a working knowledge of NestJS,
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript DOM manipulation Techniques
• Experience with RESTful services
• Hands-on and implements complex Angular modules
• Able to implement automated testing platforms and unit tests
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of code versioning tools (Git)
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Purpose: We are looking for React Native Application Developer who possesses a passion for mobile technologies.

Roles & Responsibilities:

• Ideal candidate should have Working knowledge of React Native and React JS is a must.
• Over 3+ years of React Native experience with strong basics.
• At least have done 4/5 projects using React Native.

• Strong passion for Programming in general and Android and IOS App development.

• Strong problem solving skills.
• Strong system design and architecture skills.
• Curiosity to tinker around, explore new paradigms and strong zest for continuous improvement.
• Over 3+ years of Mobile development experience with strong basics.
• E2E App development and/or experience of developing SDKs is good to have.

Expected Start Date: 1/4/2021

Job Type: Full-time

1. Prospecting for new clients/ lead generation

2. Direct communication with customers via e‐mail and telephone to promote Bit plane and its product range

3. Execute marketing plan/marketing campaigns (e.g. targeted e‐shot, mail shot)

4. Follow up and qualify contacts from web registrations, promotions, events and other marketing and sales activities

5. Preparation and presentation of results from campaigns

6. Organizing visits for Bit plane Regional Sales Engineers when required

7. Recording of all sales activities in the CRM

8. Market research feedback

9. Any other duties as may be reasonably requested from time to time by your Line Manager