
Job description
Kapture CRM is an enterprise-focused Service automation SaaS platform. We help 500+ enterprises in 14 countries to manage their customer service in a more intelligent, contextual way.
Responsibilities
- Manage and monitor all installed systems and infrastructure
- Install, configure, test and maintain operating systems, application software and system management tools
- Proactively ensure the highest levels of systems and infrastructure availability
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Maintain security, backup, and redundancy strategies
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
- Participate in the design of information and operational support systems
- Provide 2nd and 3rd level support
- Liaise with vendors and other IT personnel for problem resolution
Requirements:
- BS/MS degree in Computer Science, Engineering, or a related subject
- Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments.
- Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JVMS, Apache, NGINX, Email servers, Mysql)
- Solid Cloud experience AWS and Google Cloud
- Experience with virtualization and containerization (Dockers, Kubernetes, Eureka, Kafka)
- Experience with monitoring systems
- Experience with automation software (e.g., Puppet, cfengine, Chef)
- Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
- Solid networking knowledge (OSI network layers, TCP/IP)
Website : https://www.kapturecrm.com/

About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
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LogiNext is looking for a technically savvy and passionate DevOps Engineer to cater to the development and operations efforts in product. You will choose and deploy tools and technologies to build and support a robust and scalable infrastructure.
You have hands-on experience in building secure, high-performing and scalable infrastructure. You have experience to automate and streamline development operations and processes. You are a master in troubleshooting and resolving issues in non-production and production environments.
Responsibilities:
Design and implement scalable infrastructure for delivering and running web, mobile and big data applications on cloud Scale and optimise a variety of SQL and NoSQL databases, web servers, application frameworks, caches, and distributed messaging systems Automate the deployment and configuration of the virtualized infrastructure and the entire software stack Support several Linux servers running our SaaS platform stack on AWS, Azure, GCP Define and build processes to identify performance bottlenecks and scaling pitfalls Manage robust monitoring and alerting infrastructure Explore new tools to improve development operations
Requirements:
Bachelor’s degree in Computer Science, Information Technology or a related field 2 to 4 years of experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure Strong background in Linux/Unix Administration and Python/Shell Scripting Extensive experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure Experience in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms Experience in enterprise application development, maintenance and operations Knowledge of best practices and IT operations in an always-up, always-available service Excellent written and oral communication skills, judgment and decision-making skills
We are looking for an excellent experienced person in the Dev-Ops field. Be a part of a vibrant, rapidly growing tech enterprise with a great working environment. As a DevOps Engineer, you will be responsible for managing and building upon the infrastructure that supports our data intelligence platform. You'll also be involved in building tools and establishing processes to empower developers to
deploy and release their code seamlessly.
Responsibilities
The ideal DevOps Engineers possess a solid understanding of system internals and distributed systems.
Understanding accessibility and security compliance (Depending on the specific project)
User authentication and authorization between multiple systems,
servers, and environments
Integration of multiple data sources and databases into one system
Understanding fundamental design principles behind a scalable
application
Configuration management tools (Ansible/Chef/Puppet), Cloud
Service Providers (AWS/DigitalOcean), Docker+Kubernetes ecosystem is a plus.
Should be able to make key decisions for our infrastructure,
networking and security.
Manipulation of shell scripts during migration and DB connection.
Monitor Production Server Health of different parameters (CPU Load, Physical Memory, Swap Memory and Setup Monitoring tool to
Monitor Production Servers Health, Nagios
Created Alerts and configured monitoring of specified metrics to
manage their cloud infrastructure efficiently.
Setup/Managing VPC, Subnets; make connection between different zones; blocking suspicious ip/subnet via ACL.
Creating/Managing AMI/Snapshots/Volumes, Upgrade/downgrade
AWS resources (CPU, Memory, EBS)
The candidate would be Responsible for managing microservices at scale maintain the compute and storage infrastructure for various product teams.
Strong Knowledge about Configuration Management Tools like –
Ansible, Chef, Puppet
Extensively worked with Change tracking tools like JIRA and log
Analysis, Maintaining documents of production server error log's
reports.
Experienced in Troubleshooting, Backup, and Recovery
Excellent Knowledge of Cloud Service Providers like – AWS, Digital
Ocean
Good Knowledge about Docker, Kubernetes eco-system.
Proficient understanding of code versioning tools, such as Git
Must have experience working in an automated environment.
Good knowledge of Amazon Web Service Architects like – Amazon EC2, Amazon S3 (Amazon Glacier), Amazon VPC, Amazon Cloud Watch.
Scheduling jobs using crontab, Create SWAP Memory
Proficient Knowledge about Access Management (IAM)
Must have expertise in Maven, Jenkins, Chef, SVN, GitHub, Tomcat, Linux, etc.
Candidate Should have good knowledge about GCP.
EducationalQualifications
B-Tech-IT/M-Tech -/MBA- IT/ BCA /MCA or any degree in the relevant field
EXPERIENCE: 2-6 yr
As a SaaS DevOps Engineer, you will be responsible for providing automated tooling and process enhancements for SaaS deployment, application and infrastructure upgrades and production monitoring.
-
Development of automation scripts and pipelines for deployment and monitoring of new production environments.
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Development of automation scripts for upgrades, hotfixes deployments and maintenance.
-
Work closely with Scrum teams and product groups to support the quality and growth of the SaaS services.
-
Collaborate closely with SaaS Operations team to handle day-to-day production activities - handling alerts and incidents.
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Assist SaaS Operations team to handle customers focus projects: migrations, features enablement.
-
Write Knowledge articles to document known issues and best practices.
-
Conduct regression tests to validate solutions or workarounds.
-
Work in a globally distributed team.
What achievements should you have so far?
-
Bachelor's or master’s degree in Computer Science, Information Systems, or equivalent.
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Experience with containerization, deployment, and operations.
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Strong knowledge of CI/CD processes (Git, Jenkins, Pipelines).
-
Good experience with Linux systems and Shell scripting.
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Basic cloud experience, preferably oriented on MS Azure.
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Basic knowledge of containerized solutions (Helm, Kubernetes, Docker).
-
Good Networking skills and experience.
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Having Terraform or CloudFormation knowledge will be considered a plus.
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Ability to analyze a task from a system perspective.
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Excellent problem-solving and troubleshooting skills.
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Excellent written and verbal communication skills; mastery in English and local language.
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Must be organized, thorough, autonomous, committed, flexible, customer-focused and productive.


**THIS IS A 100% WORK FROM OFFICE ROLE**
We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead to identify and establish DevOps practices in the company.
You will help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.
ROLE and RESPONSIBILITIES:
• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management
activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for
DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in
the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or
creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing
vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous
development, and constant deployment pipeline (CI/CD Pipeline)
• Mentoring and guiding the team members
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer
Essential Skills and Experience Technical Skills
• Proven 3+years of experience as DevOps
• A bachelor’s degree or higher qualification in computer science
• The ability to code and script in multiple languages and automation frameworks
like Python, C#, Java, Perl, Ruby, SQL Server, NoSQL, and MySQL
• An understanding of the best security practices and automating security testing and
updating in the CI/CD (continuous integration, continuous deployment) pipelines
• An ability to conveniently deploy monitoring and logging infrastructure using tools.
• Proficiency in container frameworks
• Mastery in the use of infrastructure automation toolsets like Terraform, Ansible, and command line interfaces for Microsoft Azure, Amazon AWS, and other cloud platforms
• Certification in Cloud Security
• An understanding of various operating systems
• A strong focus on automation and agile development
• Excellent communication and interpersonal skills
• An ability to work in a fast-paced environment and handle multiple projects
simultaneously
OTHER INFORMATION
The DevOps Engineer will also be expected to demonstrate their commitment:
• to gedu values and regulations, including equal opportunities policy.
• the gedu’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of gedu’s Environmental Policy.
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
We are global expert in cloud consulting and service management, focusing exclusively on the Cloud DevOps Space. In short, we strive to be at the forefront in this era of digital disruption by being dynamic, agile and cohesive in providing businesses the solutions needed to leverage it to the next level. Our expert team of Engineers, Programmers, Designers and Business development professionals are the foundations of our firm with the fusion of cutting-edge technology.Nimble IT Consulting is vested in Research and Analysis of Current and Upcoming trends, be it Technology, Business Values and User Experience, we dedicate our efforts tirelessly to be at the pinnacle of the Quality Standards. Devising solutions that are just not only being approved or followed by industry leaders in fact they depend on it. Read more about us: https://nimbleitconsulting.com/" target="_blank">https://nimbleitconsulting.com
What we are looking for
A DevOps Engineer to join our team and provide consulting services to our clients, below is the technology stack we are interested in
Technical skills
- Expertise in implementing and managing Devops CI/CD pipeline. ( either using Jenkins or Azure DevOps )
- At least one AWS or Azure Certification
- Terraform Scripting
- Hands-on experience with git and source code management and release management.
- Experience in DevOps automation tools. And Very well versed with DevOps principles and the Agile Frameworks.
- Working knowledge of scripting using shell, Python, Gradle, Yaml, Ansible or puppet or chef.
- Working knowledge of build systems for various technologies like npm, maven etc.
- Experience and good understanding in any of Cloud platforms like AWS, Azure or Google cloud.
- Hands on Knowledge of Docker and Kubernetes is required.
- Proficient in troubleshooting skills with proven abilities in resolving complex technical issues. Experience with working with ticketing tools (Jira & Service now)
- A programming language like Java, Go , NodeJS is a nice to have.
- Work Permit for United Kingdom ( tier 2 visa ) total duration of visa will be 5 years ( first 2 years and then 3 year extension)
- At the end of the 5 years you will be eligible for British Citizenship by applying for Indefinite leave to remain in the UK
- Learn new technologies - We won’t ever expect you to do the same thing day in day out; we want to
- give you the chance to explore the latest techniques to solve challenging technical problems and help
- you become the best developer you can be.
- Join a growing agile team that are consistently delivering.
- Technical Development Program
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the
basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Description
Please connect me on Linkedin or share your Resume on shrashti jain
• 8+ years of overall experience and relevant of at least 4+ years. (Devops experience has be more when compared to the overall experience)
• Experience with Kubernetes and other container management solutions
• Should have hands on and good understanding on DevOps tools and automation framework
• Demonstrated hands-on experience with DevOps techniques building continuous integration solutions using Jenkins, Docker, Git, Maven
• Experience with n-tier web application development and experience in J2EE / .Net based frameworks
• Look for ways to improve: Security, Reliability, Diagnostics, and costs
• Knowledge of security, networking, DNS, firewalls, WAF etc
• Familiarity with Helm, Terraform for provisioning GKE,Bash/shell scripting
• Must be proficient in one or more scripting languages: Unix Shell, Perl, Python
• Knowledge and experience with Linux OS
• Should have working experience with monitoring tools like DataDog, Elk, and/or SPLUNK, or any other monitoring tools/processes
• Experience working in Agile environments
• Ability to handle multiple competing priorities in a fast-paced environment
• Strong Automation and Problem-solving skills and ability
• Experience of implementing and supporting AWS based instances and services (e.g. EC2, S3, EBS, ELB, RDS, IAM, Route53, Cloudfront, Elasticache).
•Very strong hands with Automation tools such Terraform
• Good experience with provisioning tools such as Ansible, Chef
• Experience with CI CD tools such as Jenkins.
•Experience managing production.
• Good understanding of security in IT and the cloud
• Good knowledge of TCP/IP
• Good Experience with Linux, networking and generic system operations tools
• Experience with Clojure and/or the JVM
• Understanding of security concepts
• Familiarity with blockchain technology, in particular Tendermint
Designation : DevOp Engineer
Location : HSR, Bangalore
About the Company
Making impact driven by Data.
Vumonic Datalabs is a data-driven startup providing business insights to e-commerce & e-tail companies to help them make data-driven decisions to scale up their business and understand their competition better. As one of the EU's fastest growing (and coolest) data companies, we believe in revolutionizing the way businesses make their most important business decisions by providing first-hand transaction based insights in real-time..
About the Role
We are looking for an experienced and ambitious DevOps engineer who will be responsible for deploying product updates, identifying production issues and implementing integrations that meet our customers' needs. As a DevOps engineer at Vumonic Datalabs, you will have the opportunity to work with a thriving global team to help us build functional systems that improve customer experience. If you have a strong background in software engineering, are hungry to learn, compassionate about your work and are familiar with the mentioned technical skills, we’d love to speak with you.
What you’ll do
- Optimize and engineer the Devops infrastructure for high availability, scalability and reliability.
- Monitor Logs on servers & Cloud management
- Build and set up new development tools and infrastructure to reduce occurrences of errors
- Understand the needs of stakeholders and convey this to developers
- Design scripts to automate and improve development and release processes
- Test and examine codes written by others and analyze results
- Ensure that systems are safe and secure against cybersecurity threats
- Identify technical problems, perform root cause analysis for production errors and develop software updates and ‘fixes’
- Work with software developers, engineers to ensure that development follows established processes and actively communicates with the operations team.
- Design procedures for system troubleshooting and maintenance.
What you need to have
TECHNICAL SKILLS
- Experience working with the following tools : Google Cloud Platform, Kubernetes, Docker, Elastic Search, Terraform, Redis
- Experience working with following tools preferred : Python, Node JS, Mongo-DB, Rancher, Cassandra
- Experience with real-time monitoring of cloud infrastructure using publicly available tools and servers
- 2 or more years of experience as a DevOp (startup/technical experience preferred)
You are
- Excited to learn, are a hustler and “Do-er”
- Passionate about building products that create impact.
- Updated with the latest technological developments & enjoy upskilling yourself with market trends.
- Willing to experiment with novel ideas & take calculated risks.
- Someone with a problem-solving attitude with the ability to handle multiple tasks while meeting expected deadlines.
- Interested to work as part of a supportive, highly motivated and fun team.
- 5+ years hands-on experience with designing, deploying and managing core AWS services and infrastructure
- Proficiency in scripting using Bash, Python, Ruby, Groovy, or similar languages
- Experience in source control management, specifically with Git
- Hands-on experience in Unix/Linux and bash scripting
- Experience building, managing Helm-based build and release CI-CD pipelines for Kubernetes platforms (EKS, Openshift, GKE)
- Strong experience with orchestration and config management tools such as Terraform, Ansible or Cloudformation
- Ability to debug, analyze issues leveraging tools like App Dynamics, New Relic and Sumologic
- Knowledge of Agile Methodologies and principles
- Good writing and documentation skills
- Strong collaborator with the ability to work well with core teammates and our colleagues across STS
Requirements
- Design, write and build tools to improve the reliability, latency, availability and scalability of HealthifyMe application.
- Communicate, collaborate and work effectively across distributed teams in a global environment
- Optimize performance and solve issues across the entire stack: hardware, software, application, and network.
- Experienced in building infrastructure with terraform / cloudformation or equivalent.
- Experience with ansible or equivalent is beneficial
- Ability to use a wide variety of Open Source Tools
- Experience with AWS is a must.
- Minimum 5 years of running services in a large scale environment.
- Expert level understanding of Linux servers, specifically RHEL/CentOS.
- Practical, proven knowledge of shell scripting and at least one higher-level language (eg. Python, Ruby, GoLang).
- Experience with source code and binary repositories, build tools, and CI/CD (Git, Artifactory, Jenkins, etc)
- Demonstrable knowledge of TCP/IP, HTTP, web application security, and experience supporting multi-tier web application architectures.
Look forward to
- Working with a world-class team.
- Fun & work at the same place with an amazing work culture and flexible timings.
- Get ready to transform yourself into a health junkie
Join HealthifyMe and make history!


