DevOps Engineer at Kapture CX · Bengaluru (Bangalore) · 3 - 8 years · ₹10L - ₹25L / yr · Bootstrapped · Posted 19 Jul 2023
Job description
Kapture CRM is an enterprise-focused Service automation SaaS platform. We help 500+ enterprises in 14 countries to manage their customer service in a more intelligent, contextual way.
Responsibilities
- Manage and monitor all installed systems and infrastructure
- Install, configure, test and maintain operating systems, application software and system management tools
- Proactively ensure the highest levels of systems and infrastructure availability
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Maintain security, backup, and redundancy strategies
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
- Participate in the design of information and operational support systems
- Provide 2nd and 3rd level support
- Liaise with vendors and other IT personnel for problem resolution
Requirements:
- BS/MS degree in Computer Science, Engineering, or a related subject
- Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments.
- Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JVMS, Apache, NGINX, Email servers, Mysql)
- Solid Cloud experience AWS and Google Cloud
- Experience with virtualization and containerization (Dockers, Kubernetes, Eureka, Kafka)
- Experience with monitoring systems
- Experience with automation software (e.g., Puppet, cfengine, Chef)
- Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
- Solid networking knowledge (OSI network layers, TCP/IP)
Website : https://www.kapturecrm.com/
Shubham Vishwakarma
Full Stack Developer - Averlon
About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
Company video
Company social profiles
Similar jobs (8)
Location : Mumbai
Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
We are looking for a System Administrator to manage our servers and core IT infrastructure.
Responsibilities
- Administer Linux (RHEL) and Windows Server systems
- Manage VMware virtualisation and Active Directory
- Handle patching, user access and system hardening
- Monitor systems and resolve infrastructure issues
Requirements
- 1+ years of system administration experience
- Strong Linux and Windows Server skills
- RHCSA or MCSA certification is a plus
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
DockerWe are seeking a skilled System Administrator and DevOps Engineer to join AmpereHour Energy, where you will play a crucial role in making sure our software systems run without downtime and our infrastructure scales well. This position involves working on cloud and physical servers across multiple operating systems and fundamental understanding of computers and networking.
At AmpereHour Energy, we are dedicated to advancing sustainable energy solutions. Our team thrives on collaboration and innovation, driving impactful projects that contribute to a greener future. We value expertise and creativity, making it an exciting place for tech professionals to grow.
If you are interested in this opportunity and meet the qualifications outlined in the job description, we encourage you to apply and explore how you can contribute to our mission.
Job Description
Position Title: System Administrator
Employment Type: Full-Time, Permanent
Department: Research and Development
Reports To: R&D Manager, India Development Centre
Work from Office; No Remote; No Hybrid
About the Company
We are a software product and solutions company that builds mission-critical platforms used in regulated industries such as life sciences, biotech research, public health, and government compliance. Our systems are used to manage workflows, audits, research approvals, data security, compliance, and more—helping institutions reduce risk, increase transparency, and advance human well-being.
Our product line includes dynamic form engines, workflow automation, rules engines, analytics, AI/ML integrations, and user-centric digital tools for a global customer base.
Job Summary
We are looking for a skilled Windows & Linux System Administrator / Desktop Engineer responsible for managing, maintaining, monitoring, and troubleshooting the organization's IT infrastructure, including Windows and Linux servers, desktops, laptops, networks, applications, and end-user systems.
The role requires a combination of system administration, desktop support, troubleshooting, security, user management, and infrastructure monitoring. The candidate should be comfortable working independently, resolving technical issues, and providing timely support to employees.
Key Responsibilities
- Install, configure, maintain, and troubleshoot Windows and Linux servers.
- Manage Active Directory, DNS, DHCP, Group Policies, users, and access permissions.
- Perform server monitoring, patching, updates, backup checks, and basic security administration.
- Provide desktop and laptop support, including OS, software, hardware, printer, email, VPN, and connectivity troubleshooting.
- Troubleshoot basic LAN, Wi-Fi, TCP/IP, DNS, and VPN issues.
- Manage employee IT setup, onboarding/offboarding, and IT asset allocation.
- Monitor antivirus/endpoint security and ensure systems are updated and secure.
- Maintain IT inventory, system documentation, and helpdesk/ticket records.
- Coordinate with vendors and escalate infrastructure issues when required.
- Support virtualization, cloud, backup, and disaster-recovery activities as needed.
Required Skills
- Windows 10/11, Windows Server, Active Directory, DNS, DHCP, Group Policy
- Linux (Ubuntu/RHEL/CentOS) and basic Shell scripting
- Desktop/laptop hardware and software troubleshooting
- Basic networking: TCP/IP, LAN, Wi-Fi, VPN
- Backup, patch management, antivirus, and system monitoring
- Good troubleshooting, communication, and documentation skills
- Qualification
- Bachelor's degree/Diploma in Computer Science, IT, Electronics, or a related field.
- Preferred
- Exposure to VMware/Hyper-V, AWS/Azure, PowerShell/Bash, and IT helpdesk/ticketing tools.
Amazon Web Services (AWS)
JenkinsJob Title : DevOps / Infrastructure Engineer
Experience : 3+ Years
Location : Gurugram Sector 48
Work Mode : 6 Days WFO (Monday to Saturday) / 01st & 03rd Saturdays are off
Employment Type : Full-time
Role Overview :
We are looking for a DevOps / Infrastructure Engineer with strong hands-on experience in Linux administration, Jenkins, Docker, networking, bare-metal servers, AWS, Redis, and MongoDB. The candidate should be capable of independently troubleshooting infrastructure, deployment, networking, and application-related issues in production environments.
Mandatory / Non-Negotiable Skills :
- Strong hands-on experience with Linux Administration & Troubleshooting.Strong experience with Jenkins and CI/CD pipelines.
- Hands-on experience with Docker and containerized environments.
- Strong understanding of Networking concepts – TCP/IP, DNS, HTTP/HTTPS, ports, routing, firewalls, load balancing, etc.
- Hands-on experience with Bare Metal Servers / Server Administration.
- Strong hands-on experience with AWS (EC2, VPC, IAM, Security Groups, Load Balancers, S3 & CloudWatch)
- Working knowledge of Redis
- Working knowledge of MongoDB
- Strong production troubleshooting and incident-resolution skills
Key Responsibilities :
- Manage, configure, monitor, and troubleshoot Linux and bare-metal servers
- Build, maintain, and troubleshoot Jenkins CI/CD pipelines
- Deploy, manage, and troubleshoot applications using Docker
- Manage and troubleshoot AWS infrastructure and services
- Configure and maintain networking, security groups, firewalls, ports, and connectivity
- Support and maintain Redis and MongoDB environments
- Perform server health checks, log analysis, performance troubleshooting, and incident resolution
- Work closely with development teams to support application deployments
- Identify root causes of infrastructure and production issues and implement preventive solutions
- Maintain infrastructure security, availability, and reliability
- Automate repetitive operational tasks wherever possible
Required Candidate Profile :
- 3+ years of relevant experience in DevOps, Infrastructure, System Administration, or related roles.
- Strong hands-on / production experience with all mandatory technologies.
- Good understanding of Linux systems and infrastructure.
- Strong troubleshooting and problem-solving abilities.
- Ability to take ownership of production infrastructure and deployment issues.
- Good communication and collaboration skills.
• Vista Plus Development & Engineering
• Shell Scripting
• Application installation and upgrade in Linux environments (added advantage)
• File System Management
• Incident, Change, and Problem Management (ITIL)
• Basic Oracle / Database concepts
• Production Support and Health Check Monitoring
• Documentation and Operational Governance
Senior System Administrator
Location: Chennai
Experience: 10+ Years
Job Summary
We are looking for a skilled Senior System Administrator to manage and maintain enterprise infrastructure across Windows Server, VMware virtualization, and enterprise storage environments. The role will be responsible for ensuring high availability, performance, security, and reliability of IT infrastructure supporting business operations.
Key Responsibilities
Windows Server Administration
- Install, configure, maintain and troubleshoot Windows Server environments.
- Administer Active Directory, Group Policy, DNS, DHCP and File Services.
- Resolve server-related incidents and access issues.
VMware Administration
- Manage VMware vSphere, ESXi and vCenter environments.
- Perform VM migrations using vMotion.
- Manage snapshots and optimize VM resources.
Storage Administration
- Manage enterprise SAN/NAS storage environments.
- Work with storage platforms such as Dell EMC, NetApp, HPE or equivalent.
- Configure and manage LUNs, RAID, storage allocation and replication.
- Monitor storage performance and capacity.
- Support storage integration with backup environments.
Compliance & IT Operations
- Ensure infrastructure adherence to IT security policies and organizational standards.
- Support internal/external audits and compliance requirements, including ISO/SOX where applicable.
- Maintain infrastructure documentation, configurations and change records.
- Ensure patch compliance and vulnerability remediation.
- Support IT governance and implementation of standard operating procedures.
Required Skills
- Strong hands-on experience in Windows Server Administration.
- Good experience with Active Directory, Group Policy, DNS and DHCP.
- Hands-on experience with VMware vSphere, ESXi and vCenter.
- Practical knowledge of vMotion, VM snapshots and resource management.
- Experience with SAN/NAS storage administration.
- Knowledge of LUN, RAID, storage allocation and replication.
- Experience with infrastructure patching and vulnerability remediation.
- Good troubleshooting and incident-resolution skills.
- Good communication and documentation skills.
- Exposure to Linux administration.
Education & Experience
- Bachelor's degree in Computer Science, Information Technology, Electronics or related field; B.Tech/B.E/BCA/MCA or equivalent preferred.
- 10+ years of relevant infrastructure/system administration experience.
Good to Have
- Microsoft MCSA / MCSE / AZ-800 / AZ-801
- VMware VCP – Data Center Virtualization
- Dell EMC / NetApp / HPE Storage certifications
- ITIL Foundation
Key Technologies
Windows Server | Active Directory | GPO | DNS | DHCP | VMware | ESXi | vCenter | vSphere | vMotion | SAN | NAS | Dell EMC | NetApp | HPE Storage | LUN | RAID | Replication | Linux | Patch Management | Vulnerability Management
grafanaDevOps / Infrastructure Engineer
Location: Chennai
Experience: 5+ Years
Role: DevOps / Infrastructure Engineer
Job Description
We are looking for an experienced DevOps / Infrastructure Engineer with strong hands-on experience in Linux administration, containerization, Kubernetes, automation, monitoring, and troubleshooting.
Mandatory Skills
- 5+ years of experience in DevOps / Infrastructure Administration
- Strong hands-on experience with Linux Administration
- Experience with Docker and Kubernetes
- Monitoring tools: AppDynamics, Prometheus, Grafana
- Strong Shell Scripting / Python Scripting skills
- Hands-on experience with Ansible 4.1
- Strong troubleshooting and problem-solving skills
- Experience in infrastructure/application monitoring and production support
- Good understanding of DevOps practices and automation
Key Responsibilities
- Manage and support Linux-based infrastructure and production environments.
- Deploy, manage, and troubleshoot applications using Docker and Kubernetes.
- Develop and maintain automation scripts using Shell/Python.
- Automate infrastructure and configuration management using Ansible.
- Monitor applications and infrastructure using AppDynamics, Prometheus, and Grafana.
- Perform root-cause analysis and resolve infrastructure/application issues.
- Handle incidents, troubleshoot performance issues, and ensure system availability.
- Collaborate with development and operations teams to improve deployment and operational processes.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon