
Job description
Kapture CRM is an enterprise-focused Service automation SaaS platform. We help 500+ enterprises in 14 countries to manage their customer service in a more intelligent, contextual way.
Responsibilities
- Manage and monitor all installed systems and infrastructure
- Install, configure, test and maintain operating systems, application software and system management tools
- Proactively ensure the highest levels of systems and infrastructure availability
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Maintain security, backup, and redundancy strategies
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
- Participate in the design of information and operational support systems
- Provide 2nd and 3rd level support
- Liaise with vendors and other IT personnel for problem resolution
Requirements:
- BS/MS degree in Computer Science, Engineering, or a related subject
- Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments.
- Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JVMS, Apache, NGINX, Email servers, Mysql)
- Solid Cloud experience AWS and Google Cloud
- Experience with virtualization and containerization (Dockers, Kubernetes, Eureka, Kafka)
- Experience with monitoring systems
- Experience with automation software (e.g., Puppet, cfengine, Chef)
- Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
- Solid networking knowledge (OSI network layers, TCP/IP)
Website : https://www.kapturecrm.com/

About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
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we’d love to speak with you. Skills and Qualifications:
Strong experience with continuous integration/continuous deployment (CI/CD) pipeline tools such as Jenkins, TravisCI, or GitLab CI.
Proficiency in scripting languages such as Python, Bash, or Ruby.
Knowledge of infrastructure automation tools such as Ansible, Puppet, or Terraform.
Experience with cloud platforms such as AWS, Azure, or GCP.
Knowledge of container orchestration tools such as Docker, Kubernetes, or OpenShift.
Experience with version control systems such as Git.
Familiarity with Agile methodologies and practices.
Understanding of networking concepts and principles.
Knowledge of database technologies such as MySQL, MongoDB, or PostgreSQL.
Good understanding of security and data protection principles.
Roles and responsibilities:
● Building and setting up new development tools and infrastructure
● Working on ways to automate and improve development and release processes
● Deploy updates and fixes
● Helping to ensure information security best practices
● Provide Level 2 technical support
● Perform root cause analysis for production errors
● Investigate and resolve technical issues
What you’ll be doing at Novo:
● Systems thinking
● Creating best practices, templates, and automation for build, test, integration and
deployment pipelines on multiple projects
● Designing and developing tools for easily creating and managing dev/test infrastructure
and services in AWS cloud
● Providing expertise and guidance on CI/CD, Github, and other development tools via
containerization
● Monitoring and support systems in Dev, UAT and production environments
● Building mock services and production-like data sources for use in development and
testing
● Managing Github integrations, feature flag systems, code coverage tools, and other
development & monitoring tools tools
● Participating in support rotations to help troubleshoot to infrastructure issues
Stacks you eat everyday ( For Devops Engineer )
● Creating and working with containers, as well as using container orchestration tools
(Kubernetes / Docker)
● AWS: S3, EKS, EC2, RDS, Route53, VPC etc.
● Fair understanding of Linux
● Good knowledge of CI/CD : Jenkins / CircleCI / Github Actions
● Basic level of monitoring
● Support for Deployment along with various Web Servers and Linux environments , both
backend and frontend.
FINTECH CANDIDATES ONLY
About the job:
Emint is a fintech startup with the mission to ‘Make the best investing product that Indian consumers love to use, with simplicity & intelligence at the core’. We are creating a platformthat
gives a holistic view of market dynamics which helps our users make smart & disciplined
investment decisions. Emint is founded by a stellar team of individuals who come with decades of
experience of investing in Indian & global markets. We are building a team of highly skilled &
disciplined team of professionals and looking at equally motivated individuals to be part of
Emint. Currently are looking at hiring a Devops to join our team at Bangalore.
Job Description :
Must Have:
• Hands on experience on AWS DEVOPS
• Experience in Unix with BASH scripting is must
• Experience working with Kubernetes, Docker.
• Experience in Gitlab, Github or Bitbucket artifactory
• Packaging, deployment
• CI/CD pipeline experience (Jenkins is preferable)
• CI/CD best practices
Good to Have:
• Startup Experience
• Knowledge of source code management guidelines
• Experience with deployment tools like Ansible/puppet/chef is preferable
• IAM knowledge
• Coding knowledge of Python adds value
• Test automation setup experience
Qualifications:
• Bachelor's degree or equivalent experience in Computer Science or related field
• Graduates from IIT / NIT/ BITS / IIIT preferred
• Professionals with fintech ( stock broking / banking ) preferred
• Experience in building & scaling B2C apps preferred
Key Responsibilities:
- Work with the development team to plan, execute and monitor deployments
- Capacity planning for product deployments
- Adopt best practices for deployment and monitoring systems
- Ensure the SLAs for performance, up time are met
- Constantly monitor systems, suggest changes to improve performance and decrease costs.
- Ensure the highest standards of security
Key Competencies (Functional):
- Proficiency in coding in atleast one scripting language - bash, Python, etc
- Has personally managed a fleet of servers (> 15)
- Understand different environments production, deployment and staging
- Worked in micro service / Service oriented architecture systems
- Has worked with automated deployment systems – Ansible / Chef / Puppet.
- Can write MySQL queries
Company Name: Petpooja!
Location: Ahmedabad
Designation: DevOps Engineer
Experience: Between 2 to 7 Years
Candidates from Ahmedabad will be preferred
Job Location: Ahmedabad
Job Responsibilities: - -
- Planned, implement, and maintain the software development infrastructure.
- Introduce and oversee software development automation across cloud providers like AWS and Azure
- Help develop, manage, and monitor continuous integration and delivery systems
- Collaborate with software developers, QA specialists, and other team members to ensure the timely and successful delivery of new software releases
- Contribute to software design and development, including code review and feedback
- Assist with troubleshooting and problem-solving when issues arise
- Keep up with the latest industry trends and best practices while ensuring the company meets configuration requirements
- Participate in team improvement initiatives
- Help create and maintain internal documentation using Git or other similar applications
- Provide on-call support as needed
Qualification Required:
1. You should have Experience handling various services on the AWS cloud.
2. Previous experience as a Site reliability engineer would be an advantage.
3. You will be well versed with various commands and hands-on with Linux, Ubuntu administration, and other aspects of the Software development team requirement.
4. At least 2 to 7 years of experience with managing AWS Services such as Auto Scaling, Route 53, and various other internal networks.
5. Would recommend if having an AWS Certification.
Role Summary
In this role, you will lead the DevOps function at the organisation and work through all
facets of software development: design, prototype, implementation, testing and
documentation.
Responsibilities
- Design, prototype, implement, test and troubleshoot deployment strategies
- BS in Computer Science, Mathematics, Engineering or equivalent. MS or higher degree
- preferred.
- Design continuous integration and delivery pipelines using latest tools and platformsv
- Demonstrated understanding and hands-on experience in Kubernetes, K8s-Ingress,
- Docker, AWS EC2, VPC, Route53, ELB, RDS, MongoDB, Helm, Rancher, Jenkins,
- VPN, GKE.
- Create high level deployment design (HLSD) documents and outline software solutions
- Strong DevOps Management experience with focus on server-side development and
- database design
- Optimize application for maximum speed and scalability
- Strong understanding of web technologies, web services, communication protocols,
- (REST, SOAP API’s) and a proven track record in developing communication between
- desktop applications and web services
- Knowledge of Agile software development methodologies
- Cooperating with the back-end developer in the process of building the RESTful API
Qualification
- Experience with working on code enhancements within a large, complex software
- system
- Create server side deployment primarily in the Cloud, Collaboration space
- 10+ years of relevant experience in developing and managing web/app products.
- Experience with a few of these languages: Shell, Ruby/ JRuby, Python, PowerShell, Java,
- Go
- Hands-on experience in deploying and managing highly scalable cloud applications
- using AWS,Google Cloud
- Assure that all user input is validated before submitting to back-end
- Basic understanding of cloud security and hands on experience in building secure
- systems.
- Prepare accurate implementation task lists / time estimates and deliver assignments as
- per functional specifications, quality standards and project schedulesvvvv
Skills:
- Strong working knowledge of AWS.
- Implements AWS cloud platform.
- Infrastructure as Code, GitLab CI/CD, and DevOps standard methodologies
- scripting in Shell, Python, Ruby or any preferred scripting language
Terraform expertise is a MUST for this role.
a short exercise on terraform to all shortlisted candidates to demonstrate their hands-on skills on terraform before rolling out the offer
Desired Profile
Providing expertise on all matters related to CI, CD and DevOps.
Building and maintaining highly available production systems.
Developing and maintaining release related documents, such as release plan, release notes etc.
Ensuring quality releases and managing release and configuration change conflicts to resolution.
Tracking release and publishing release notes. Investigating and resolving technical issues by deploying updates/ fixes.
Onboard applications to DevOps process.
Setup and configure build jobs.
Create automated deployment scripts.
Configure JIRA workflow, and integrate with Jenkins / Micro-services.
Qualification
Degree/Diploma in Computer Science, Engineering or related field and have previous experience as a DevOps Engineer.
AWS Certification will be a plus.
Experience of automation and provisioning approaches, using tools such as Terraform & Cloud Formation
Skillset Required
Solid experience within release management, infra architecture, CI&CD.
Highly goal driven and work well in fast paced environments.
Proven experience of using Jenkins, Unix Shell Commands, Container technology (Docker, Kubernetes),
Java Programming, Groovy Script, Git, Code Branching Strategy, Maven, Gradle, JIRA, ECS, OpenShift.
DevOps Engineer responsibilities include deploying product updates, identifying production issues, and implementing integrations that meet customer needs. If you have a solid background in working with cloud technologies, set up efficient deployment processes, and are motivated to work with diverse and talented teams, we’d like to meet you.
Ultimately, you will execute and automate operational processes fast, accurately, and securely.
Skills and Experience
-
4+ years of experience in building infrastructure experience with Cloud Providers ( AWS, Azure, GCP)
-
Experience in deploying containerized applications build on NodeJS/PHP/Python to kubernetes cluster.
-
Experience in monitoring production workload with relevant metrics and dashboards.
-
Experience in writing automation scripts using Shell, Python, Terraform, etc.
-
Experience in following security practices while setting up the infrastructure.
-
Self-motivated, able, and willing to help where help is needed
-
Able to build relationships, be culturally sensitive, have goal alignment, have learning agility
Roles and Responsibilities
-
Manage various resources across different cloud providers. (Azure, AWS, and GCP)
-
Monitor and optimize infrastructure cost.
-
Manage various kubernetes clusters with appropriate monitoring and alerting setup.
-
Build CI/CD pipelines to orchestrate provisioning and deployment of various services into kubernetes infrastructure.
-
Work closely with the development team on upcoming features to determine the correct infrastructure and related tools.
-
Assist the support team with escalated customer issues.
-
Develop, improve, and thoroughly document operational practices and procedures.
-
Responsible for setting up good security practices across various clouds.
- Strong Understanding of Linux administration
- Good understanding of using Python or Shell scripting (Automation mindset is key in this role)
- Hands on experience with Implementation of CI/CD Processes
Experience working with one of these cloud platforms (AWS, Azure or Google Cloud) - Experience working with configuration management tools such as Ansible, Chef
Experience in Source Control Management including SVN, Bitbucket and GitHub
Experience with setup & management of monitoring tools like Nagios, Sensu & Prometheus
Troubleshoot and triage development and Production issues - Understanding of micro-services is a plus
Roles & Responsibilities
- Implementation and troubleshooting on Linux technologies related to OS, Virtualization, server and storage, backup, scripting / automation, Performance fine tuning
- LAMP stack skills
- Monitoring tools deployment / management (Nagios, New Relic, Zabbix, etc)
- Infra provisioning using Infra as code mindset
- CI/CD automation


