
Job description
Kapture CRM is an enterprise-focused Service automation SaaS platform. We help 500+ enterprises in 14 countries to manage their customer service in a more intelligent, contextual way.
Responsibilities
- Manage and monitor all installed systems and infrastructure
- Install, configure, test and maintain operating systems, application software and system management tools
- Proactively ensure the highest levels of systems and infrastructure availability
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Maintain security, backup, and redundancy strategies
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
- Participate in the design of information and operational support systems
- Provide 2nd and 3rd level support
- Liaise with vendors and other IT personnel for problem resolution
Requirements:
- BS/MS degree in Computer Science, Engineering, or a related subject
- Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments.
- Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JVMS, Apache, NGINX, Email servers, Mysql)
- Solid Cloud experience AWS and Google Cloud
- Experience with virtualization and containerization (Dockers, Kubernetes, Eureka, Kafka)
- Experience with monitoring systems
- Experience with automation software (e.g., Puppet, cfengine, Chef)
- Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
- Solid networking knowledge (OSI network layers, TCP/IP)
Website : https://www.kapturecrm.com/

About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
Company video


Similar jobs
Role Overview:
As a DevOps Engineer (L2), you will play a key role in designing, implementing, and optimizing infrastructure. You will take ownership of automating processes, improving system reliability, and supporting the development lifecycle.
Key Responsibilities:
- Design and manage scalable, secure, and highly available cloud infrastructure.
- Lead efforts in implementing and optimizing CI/CD pipelines.
- Automate repetitive tasks and develop robust monitoring solutions.
- Ensure the security and compliance of systems, including IAM, VPCs, and network configurations.
- Troubleshoot complex issues across development, staging, and production environments.
- Mentor and guide L1 engineers on best practices.
- Stay updated on emerging DevOps tools and technologies.
- Manage cloud resources efficiently using Infrastructure as Code (IaC) tools like Terraform and AWS CloudFormation.
Qualifications:
- Bachelor’s degree in Computer Science, IT, or a related field.
- Proven experience with CI/CD pipelines and tools like Jenkins, GitLab, or Azure DevOps.
- Advanced knowledge of cloud platforms (AWS, Azure, or GCP) with hands-on experience in deployments, migrations, and optimizations.
- Strong expertise in containerization (Docker) and orchestration tools (Kubernetes).
- Proficiency in scripting languages like Python, Bash, or PowerShell.
- Deep understanding of system security, networking, and load balancing.
- Strong analytical skills and problem-solving mindset.
- Certifications (e.g., AWS Certified Solutions Architect, Kubernetes Administrator) are a plus.
What We Offer:
- Opportunity to work with a cutting-edge tech stack in a product-first company.
- Collaborative and growth-oriented environment.
- Competitive salary and benefits.
- Freedom to innovate and contribute to impactful projects.
Challenging opportunity to Improve and manage a complicated AWS Infrastructure built for ECG wearable, for live ecg streaming and monitoring Patients
The candidate must have 2-3 years of experience in the domain. The responsibilities include:
● Deploying system on Linux-based environment using Docker
● Manage & maintain the production environment
● Deploy updates and fixes
● Provide Level 1 technical support
● Build tools to reduce occurrences of errors and improve customer experience
● Develop software to integrate with internal back-end systems
● Perform root cause analysis for production errors
● Investigate and resolve technical issues
● Develop scripts to automate visualization
● Design procedures for system troubleshooting and maintenance
● Experience working on Linux-based infrastructure
● Excellent understanding of MERN Stack, Docker & Nginx (Good to have Node Js)
● Configuration and managing databases such as Mongo
● Excellent troubleshooting
● Experience of working with AWS/Azure/GCP
● Working knowledge of various tools, open-source technologies, and cloud services
● Awareness of critical concepts in DevOps and Agile principles
● Experience of CI/CD Pipeline
Job Description: DevOps Engineer
About Hyno:
Hyno Technologies is a unique blend of top-notch designers and world-class developers for new-age product development. Within the last 2 years we have collaborated with 32 young startups from India, US and EU to to find the optimum solution to their complex business problems. We have helped them to address the issues of scalability and optimisation through the use of technology and minimal cost. To us any new challenge is an opportunity.
As part of Hyno’s expansion plans,Hyno, in partnership with Sparity, is seeking an experienced DevOps Engineer to join our dynamic team. As a DevOps Engineer, you will play a crucial role in enhancing our software development processes, optimising system infrastructure, and ensuring the seamless deployment of applications. If you are passionate about leveraging cutting-edge technologies to drive efficiency, reliability, and scalability in software development, this is the perfect opportunity for you.
Position: DevOps Engineer
Experience: 5-7 years
Responsibilities:
- Collaborate with cross-functional teams to design, develop, and implement CI/CD pipelines for automated application deployment, testing, and monitoring.
- Manage and maintain cloud infrastructure using tools like AWS, Azure, or GCP, ensuring scalability, security, and high availability.
- Develop and implement infrastructure as code (IaC) using tools like Terraform or CloudFormation to automate the provisioning and management of resources.
- Constantly evaluate continuous integration and continuous deployment solutions as the industry evolves, and develop standardised best practices.
- Work closely with development teams to provide support and guidance in building applications with a focus on scalability, reliability, and security.
- Perform regular security assessments and implement best practices for securing the entire development and deployment pipeline.
- Troubleshoot and resolve issues related to infrastructure, deployment, and application performance in a timely manner.
- Follow regulatory and ISO 13485 requirements.
- Stay updated with industry trends and emerging technologies in the DevOps and cloud space, and proactively suggest improvements to current processes.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent work experience).
- Minimum of 5 years of hands-on experience in DevOps, system administration, or related roles.
- Solid understanding of containerization technologies (Docker, Kubernetes) and orchestration tools
- Strong experience with cloud platforms such as AWS, Azure, or GCP, including services like ECS, S3, RDS, and more.
- Proficiency in at least one programming/scripting language such as Python, Bash, or PowerShell..
- Demonstrated experience in building and maintaining CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or CircleCI.
- Familiarity with configuration management tools like Ansible, Puppet, or Chef.
- Experience with container (Docker, ECS, EKS), serverless (Lambda), and Virtual Machine (VMware, KVM) architectures.
- Experience with infrastructure as code (IaC) tools like Terraform, CloudFormation, or Pulumi.
- Strong knowledge of monitoring and logging tools such as Prometheus, ELK stack, or Splunk.
- Excellent problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment.
- Strong communication skills and the ability to work independently as well as in a team.
Nice to Have:
- Relevant certifications such as AWS Certified DevOps Engineer, Azure DevOps Engineer, Certified Kubernetes Administrator (CKA), etc.
- Experience with microservices architecture and serverless computing.
Soft Skills:
- Excellent written and verbal communication skills.
- Ability to manage conflict effectively.
- Ability to adapt and be productive in a dynamic environment.
- Strong communication and collaboration skills supporting multiple stakeholders and business operations.
- Self-starter, self-managed, and a team player.
Join us in shaping the future of DevOps at Hyno in collaboration with Sparity. If you are a highly motivated and skilled DevOps Engineer, eager to make an impact in a remote setting, we'd love to hear from you.
Navi Mumbai 1 - 3 years
Rejolut is among the fastest-growing and award-winning Tech companies working on leading
technologies namely Blockchain, Machine Learning & Artificial Intelligence, Complex mobile & Web
Apps, IoT, etc.Rejolut is a venture-backed company with clients in over several countries namely
Malaysia Airlines,gba global,my-earth,biomes, Dlg-hub,etc.
We are looking for Tech geeks having hands-on experience and in love with building scalable,
distributed and large web/mobile products and tech solutions. He/She must be an excellent problem
solver with passion to self-learn and implement web technologies (frontend + backend). He/She would
be responsible for the architecture design, code review, and technology build and deployment
activities of the product.
Key Skills For DevOps Engineer:
Background in linux\unix systems
Experience with DevOps techniques and philosophies
Experience with automation of code builds and deployments
Knowledge/Experience of CI\CD pipelines to a wide variety of virtual environments in private
and public cloud providers (Jenkins / Hudson, Docker, Kubernetes, Azure, AWS)
Knowledge/Experience of software configuration management systems and source code
version control systems (Jenkins, Bitbucket, consul, vagrant, Chef, Puppet, Gerrit)
Passion to work in an exciting fast paced environment
Self-starter who can implement with minimal guidance
High Availability: Load Balancing (ELB), Reverse Proxies, CDNs etc.
AWS core components (or their GCP/Azure equivalents) and their management: EC2, ELB,
NAT, VPC, IAM Roles and policies, EBS and S3, CloudFormation, Elasticache, Route53, etc.
Work with K8s and Docker is plus
High social and communication skills
Job Responsibilities:
Gather and analyse cloud infrastructure requirements
Automate
Support existing infrastructure, analyse problem areas and come up with solutions
Optimise stack performance and costs
An eye for monitoring. The ideal candidate should be able to look at complex infrastructure
and be able to figure out what to monitor and how.
Rejolut - As a Career Differentiator
- We are a young and dynamic team who are obsessed with solving futuristic and evolutionary
business problems at scale with the next generation technology like blockchain, crypto and machine
learning. Focuses on empowering people across the globe to be technically efficient, making
advancements in technology and providing new capabilities that were previously thought impossible.
- We provide exposure to higher learning opportunities so that you can work on complex and cutting
edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly.
Strong expertise in blockchain and crypto technology and working with the networks like Hedera
Hashgraph, Tezos, BlockApps, Algorand, Cardano.
- Company is backed by two technology Co-founders, well-versed with consumer applications and
their work has been downloaded millions of times and have led teams in leadership positions in
companies like Samsung, Purplle, Loylty Rewardz.
Benefits :
> Health Insurance
> Fast growth and more visibility into the company
> Experience to work on the latest technology
> Competitive Learning Environment with supportive co-workers
> Employee friendly HR Policies
> Paid leaves up to certain limits
> Competitive salaries & Bonuses
> Liberal working atmosphere
> Get mentored by the best in the industry
Schedule:
Day Shift/Flexible working hours
Monday to Friday
We are a self organized engineering team with a passion for programming and solving business problems for our customers. We are looking to expand our team capabilities on the DevOps front and are on a lookout for 4 DevOps professionals having relevant hands on technical experience of 4-8 years.
We encourage our team to continuously learn new technologies and apply the learnings in the day to day work even if the new technologies are not adopted. We strive to continuously improve our DevOps practices and expertise to form a solid backbone for the product, customer relationships and sales teams which enables them to add new customers every week to our financing network.
As a DevOps Engineer, you :
- Will work collaboratively with the engineering and customer support teams to deploy and operate our systems.
- Build and maintain tools for deployment, monitoring and operations.
- Help automate and streamline our operations and processes.
- Troubleshoot and resolve issues in our test and production environments.
- Take control of various mandates and change management processes to ensure compliance for various certifications (PCI and ISO 27001 in particular)
- Monitor and optimize the usage of various cloud services.
- Setup and enforce CI/CD processes and practices
Skills required :
- Strong experience with AWS services (EC2, ECS, ELB, S3, SES, to name a few)
- Strong background in Linux/Unix administration and hardening
- Experience with automation using Ansible, Terraform or equivalent
- Experience with continuous integration and continuous deployment tools (Jenkins)
- Experience with container related technologies (docker, lxc, rkt, docker swarm, kubernetes)
- Working understanding of code and script (Python, Perl, Ruby, Java)
- Working understanding of SQL and databases
- Working understanding of version control system (GIT is preferred)
- Managing IT operations, setting up best practices and tuning them from time-totime.
- Ensuring that process overheads do not reduce the productivity and effectiveness of small team. - Willingness to explore and learn new technologies and continuously refactor thetools and processes.
- Should have strong experience in working Configuration Management area, with tools preferably, TFSVC, TFS vNext OR GIT, SVN, Jenkins
- Strong working experience in tools related to Application Lifecycle Management, like Microsoft TFS
- Should have hands-on working experience in CICD (Continuous Integration Continuous Deployment) practices
- Strong be expertise in handling software builds & release mgmt. activities in Dotnet based environment / Java environment
- Strong skills in Perl or PowerShell or in any other scripting/automation/programming language
- Should have exposure to various build environments like dotNet, Java
- Should have experience with writing build scripts, automation of daily/nightly builds & deployment
- Good knowledge in Merging /Branching concepts.
- Good understanding of product life cycle management"
- Shall be very good technically; possess systems mindset and good problem-solving abilities
- Working with multisite teams, Quality conscious and Process & customer Oriented
- Self-starter and quick learner and ability to work with minimal supervision
- Can play a key role in the team
- Strong team player with a “can-do” attitude
- Ability to handle conflicts
- Ability to stay focused on the target in an ambiguous situation
- Good communication and documentation skills"



