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DevOps Engineer
DevOps Engineer
Kapture CX's logo

DevOps Engineer

Arunashree JS's profile picture
Posted by Arunashree JS
3 - 8 yrs
₹10L - ₹25L / yr
Bengaluru (Bangalore)
Skills

Job description

Kapture CRM is an enterprise-focused Service automation SaaS platform. We help 500+ enterprises in 14 countries to manage their customer service in a more intelligent, contextual way.


Responsibilities

  • Manage and monitor all installed systems and infrastructure
  • Install, configure, test and maintain operating systems, application software and system management tools
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Maintain security, backup, and redundancy strategies
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
  • Participate in the design of information and operational support systems
  • Provide 2nd and 3rd level support
  • Liaise with vendors and other IT personnel for problem resolution


Requirements:

  • BS/MS degree in Computer Science, Engineering, or a related subject
  • Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments.
  • Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JVMS, Apache, NGINX, Email servers, Mysql)
  • Solid Cloud experience AWS and Google Cloud
  • Experience with virtualization and containerization (Dockers, Kubernetes, Eureka, Kafka)
  • Experience with monitoring systems
  • Experience with automation software (e.g., Puppet, cfengine, Chef)
  • Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
  • Solid networking knowledge (OSI network layers, TCP/IP)


Website : https://www.kapturecrm.com/



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About Kapture CX

Founded :
2011
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

WE ARE KAPTURE!


An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.


KAPTURE PEOPLE ARE YOUR PEOPLE

Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.


  • CEO- Sheshgiri Kamath
  • CTO- Vikas Garg
  • VP - SALES: Rajeev Prasad
  • VP - Operations:Akash Kakkar
  • AVP - Product: Soujanya Prabhu


WHAT WE DO

At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.


Know more about us: https://www.kapture.cx/about-us

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