Data Scientist

Location: Kolkata Work Days: Monday – Saturday Educational Qualification: Graduate in any discipline (Business/Marketing preferred) Compensation: Up To 4LPA (Inclusive of Variable Pay + Incentives) Reporting Team: Reports to Sales Manager / Business Development Head Experience: 6+ months of experience

You Are a Great Fit If You Are:

 A recent graduate or have up to 2 years of experience in B2C inside sales or telesales.

 Fluent in English, confident on the phone, and persuasive in communication.

 Motivated by targets and performance-linked rewards.

 Quick learner, coachable, and enthusiastic about working in a fast-paced startup environment.

 Familiar with CRMs and Excel (or a fast learner)

Job Description:

We are looking for a highly creative and talented Content Writer with expertise in crafting compelling advertisements and SEO-driven blog content. This role requires someone who is not only a wordsmith but also a creative thinker, capable of translating complex ideas into clear, persuasive, and engaging copy that captures the attention of the audience. The ideal candidate will be proficient in producing ads that resonate with customers and blogs that rank well on search engines.

Key Responsibilities:

• Ad Copywriting: Create persuasive and attention-grabbing content for various advertising platforms (Google Ads, Facebook Ads, Instagram, etc.) that drive conversions and engagement. (Must have prior experience in writing effective ad copies).
• SEO Blog Writing: Write high-quality, SEO-optimized blog posts that are informative, engaging, and rank well on search engines.
• Creative Concept Development: Work closely with the marketing team to brainstorm and develop creative content ideas and campaigns that align with brand messaging and goals.
• Content Strategy: Assist in the development of content strategies to ensure all written material is aligned with the overall marketing objectives.
• Content Editing & Proofreading: Review and edit content for clarity, consistency, and accuracy, ensuring it adheres to the brand voice and guidelines.
• Trend Monitoring: Stay up-to-date with industry trends, marketing strategies, and the latest SEO best practices to continually improve content quality and engagement.

connect me at - https://www.linkedin.com/in/babitagupta7?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3B0hqjPd9SQoiOyl5Rh3PcRQ%3D%3D

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

Greetings!

Hiring the below position for one of our premium client.

Role: PEGA Developer

Experience: 5-15 years

Location: PAN India

Certification: CSA & CSSA mandatory

• 4.5 - 9 of experience in Pega Development with Pega relevant certification.
• Working experience in Pega PRPC and Pega layer cake structure, class structure rule resolution ruleset structure, portals views and harness components.
• Basic data storage and database query knowledge through Pega.
• Good knowledge around integration and exposure to REST and SOAP APIs.
• Good to have knowledge and experience on at least one Pega Industry framework.
• Should be able to track and manage own tasks.
• Should have very good verbal and written communication

Responsibilities:

.Approaching potential leads and closing them within a stipulated time frame.

.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

.Training personnel and helping team members in developing their skills.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.

• Translate product designs and features into high-quality code within project constraints through diligent planning and attention to detail.
• Design and develop efficient reusable components. Follow SDLC best practices by ensuring coding and testing standards.
• Take the lead to maintain and refactor code and remedy performance bottlenecks.
• Collaborate with different tech teams, product teams, and QA. Exhibit excellent teamwork and help achieve team goals. Keep key stakeholders informed about progress and problems; avoid surprises.
• Work to architect simple, reliable, and elegant applications. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Identify and communicate improvements to development tools, processes & workflows. Contribute to a collaborative work environment and a culture of ownership.
• Participate in understanding problems for our specific target and finding solutions for them.

• Strong knowledge of Android design principles, patterns, and best practices.
  Good problem-solving skills and verse with OOPs fundamentals.
• Proficiency in Java, Kotlin, and a solid understanding of Android SDK and other components (MVP/MVVM, Architecture components, Jetpack, Dagger, RxJava, Coroutines, Data binding, Retrofit, etc).
• Knowledge of clean architecture and its implementation.
• Proficient with developing apps optimized for different android versions and devices of varying performance.
• Strong system design and architecture skills.
• Experience with multi-threading, memory management, databases.
• Experience in working with REST APIs, JSON, XML, etc.
• Experience/Knowledge of unit testing and integration testing.
• A knack for profiling, performance tuning, and optimization.
  Skills that will give you an edge
• Hands-on experience with supporting payments and integrating payment gateways
• Experience with progressive web apps, service workers
• Strong grasp over frontend unit and end-to-end testing frameworks