Field Sales Executive

Bachelor’s degree in Computer Science, or a related field.

Certified Scrum Master (CSM, PSM I or higher) – required.

7+ years of experience as a Scrum Master in an Agile/Scrum environment.

Must be from Banking Domain or BFSI Domain only

Experience in costing, budgeting and capacity planning

Proficiency in Jira, Confluence, and budgeting tools (e.g., Excel, financial dashboards, or ERP systems).

A Desktop Support Engineer provides technical assistance to end-users, ensuring that desktops, laptops, and peripheral devices operate efficiently. The role involves diagnosing and resolving hardware and software issues, managing installations and upgrades, and maintaining system security. They serve as the first line of IT support, helping employees remain productive by minimizing downtime and ensuring reliable system performance.

Job Description

Phonologies is seeking a Senior Data Engineer to lead data engineering efforts for developing and deploying generative AI and large language models (LLMs). The ideal candidate will excel in building data pipelines, fine-tuning models, and optimizing infrastructure to support scalable AI systems for enterprise applications.

Role & Responsibilities

• Data Pipeline Management: Design and manage pipelines for AI model training, ensuring efficient data ingestion, storage, and transformation for real-time deployment.
• LLM Fine-Tuning & Model Lifecycle: Fine-tune LLMs on domain-specific data, and oversee the model lifecycle using tools like MLFlow and Weights & Biases.
• Scalable Infrastructure: Optimize infrastructure for large-scale data processing and real-time LLM performance, leveraging containerization and orchestration in hybrid/cloud environments.
• Data Management: Ensure data quality, security, and compliance, with workflows for handling sensitive and proprietary datasets.
• Continuous Improvement & MLOps: Apply MLOps/LLMOps practices for automation, versioning, and lifecycle management, while refining tools and processes for scalability and performance.
• Collaboration: Work with data scientists, engineers, and product teams to integrate AI solutions and communicate technical capabilities to business stakeholders.

Preferred Candidate Profile

• Experience: 5+ years in data engineering, focusing on AI/ML infrastructure, LLM fine-tuning, and deployment.
• Technical Skills: Advanced proficiency in Python, SQL, and distributed data tools.
• Model Management: Hands-on experience with MLFlow, Weights & Biases, and model lifecycle management.
• AI & NLP Expertise: Familiarity with LLMs (e.g., GPT, BERT) and NLP frameworks like Hugging Face Transformers.
• Cloud & Infrastructure: Strong skills with AWS, Azure, Google Cloud, Docker, and Kubernetes.
• MLOps/LLMOps: Expertise in versioning, CI/CD, and automating AI workflows.
• Collaboration & Communication: Proven ability to work with cross-functional teams and explain technical concepts to non-technical stakeholders.
• Education: Degree in Computer Science, Data Engineering, or related field.

Perks and Benefits

• Competitive Compensation: INR 20L to 30L per year.
• Innovative Work Environment for Personal Growth: Work with cutting-edge AI and data engineering tools in a collaborative setting, for continuous learning in data engineering and AI.

• Understands business strategy and goals by studying the business function, collaborating with the client and gather business requirements.
• Documentation of formal requirements, use cases, user stories, User Journey which ensure that the UX solutions proposed are fit for purpose, meet business needs and are operationally sustainable.
• Ability to evaluate the data collected through task analysis, business process, surveys and workshops and derive meaningful insights
• Communicating effectively with UX team, external clients and internal teams to deliver product’s functional requirement.
• Manages the progress of projects by tracking activity, resolving issues, and recommending actions.
• Provides senior management and client stakeholders with regular updates on deliverable timeline and project status.
• Have complete ownership for project quality, delivery and timelines.
• Ability to manage team and multiple projects.
• Understanding of the business requirements, capture and track the details required to produce the end product, and document same in the form of user stories/use cases and process flow maps, content matrix
• Strong analytical and problem-solving skills and a self-starter. 
• Ability to take initiative and proactively offer suggestions and resolutions. 
• Proactive problem solver who, handle multiple complex projects and tasks.
• Great communication skills; the ability to clearly explain design decisions and processes to anyone in the company.
• Entrepreneurial mindset and self-starter who actively seeks ways to improve the customer experience.
• Excellent verbal and written communication skills.

• 4+ years of software development experience
• Essential skills: PHP, MySQL, HTML, CSS, JavaScript, AJAX
• Code Ignitor and Laravel development experience a big plus
• Advanced knowledge of SQL is important
• Should be able to analyze requirement and design robust system
• Good oral and written communication skills
• Ability to work in a team-oriented and collaborative environment
• BS/MS degree in Computer Science, Engineering or a related subject

The Role

Provides project leadership to team on small to medium-sized projects in areas such as product development, research, process development and organizational development. Work collaboratively with Project Management Leader to run the projects smoothly and Keeps management and stakeholders informed of schedules, priorities, and problems. Prepares and executes translation projects. Does not typically have management responsibilities such as hiring, performance appraisals, and pay reviews; however, may assist with such decisions and activities.

• Leads project team to ensure that projects are completed on time and according to requirements.
• Continuously monitors progress and risks and promptly acts to resolve issues, escalating if needed.
• Facilitates communication upward and across project teams including project status, risks, justifications for variances.
• Serves as a focal point for other departments on project status or other project information.
• Develops, maintains and communicates Project Plans and executes projects according to the developed plans.
• Performs Internationalization and translation project intakes and coordinates findings with development teams.
• Performs technical translation project preparations, project execution and translation deliveries.
• Assigns project team and/or ensures that the project team assigned has skills and qualifications needed.
• Other duties as assigned.

• Bachelor's degree in business, software engineering or computer science, or equivalent.
• Overall 5 - 7 Years of experience in Project management.
• Required 2-5 years of technical experience in software development and/or software project management and/or translation project management.
• Ability to prioritize projects and activities to ensure completion of projects on time and within budget.
• Good management skills with knowledge of software translation processes and their interdependence.
• Good knowledge of translation processes like technical preparation, translation execution, QA.
• Excellent organizational, analytical, decision making and communications skills.
• Excellent skills in presentation/spreadsheet/collaboration software.  
• Familiar with Project Management tools.
• Excellent English skills, verbal and written. Fluent in at least one other language.

• Developing new user-facing features using React.js

• Building reusable components and front-end libraries for future use

• Translating designs and wireframes into high quality code

• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

• Thorough understanding of React.js and its core principles

• Experience with popular React.js workflows (such as Flux or Redux)

• Familiarity with newer specifications of EcmaScript

• Experience with data structure libraries (e.g., Immutable.js)

• Knowledge of isomorphic React is a plus

• Familiarity with RESTful APIs
• Knowledge of GraphQL is a plus.

• Knowledge of modern authorization mechanisms, such as JSON Web Token

• Familiarity with modern front-end build pipelines and tools

• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

• Ability to understand business requirements and translate them into technical requirements

• A knack for benchmarking and optimization

Familiarity with code versioning tools such as Git


Timeline:

Responsibilities

• You will design and develop large scale distributed services
• You will analyse and improve the efficiency, scalability, stability, and security of the platform as a whole.
• You will act as the primary owner of one or more components while driving innovation in your area of ownership
• You will proactively research & evaluate new tools, technologies, and techniques to improve the value of the system.
• You will work with engineering leadership in solving and architecting solutions for challenging or complex development issues.
• You will work independently and handle dependencies with very minimal oversight
• You will take initiatives in developing and maintaining integrations of best practices within the back-end.
• You will help identify systemic issues, performance bottlenecks and work on design/architect improvements.

Requirements

• You have 1 - 9 years of experience in software development.
• You have designed and scaled up the system.
• You have a strong understanding of Data Structures and Algorithms.
• You are an incessant problem solver and tougher the problem gets, more fun you have.
• You have strong command in any one or more of the following languages: Python and Django
• You understand the business impact of your decisions.

Good To Have

• You have prior experience in fintech companies

Traits We Are Looking For

• Experience in a specific tech stack doesn't matter for us.
• The general engineering mindset and aptitude is what matters more.
• Technically strong and curious.
• Should have a hacker mindset and should love exploring new technologies.

Desired Skills and Experience

Java, Python, Data Structures, Algorithms

Business Intelligence Analyst

Role Description:

Ability to drive analysis while leveraging knowledge of digital data and tools, to provide insights

Consulting and helping data customers within the organization to identify next steps within their areas and action on it.

Identifying insights from the data and providing compelling commentary

Effective and persuasive presentation (verbal and written) to project teams and business leaders

Role Requirements :

Should be well-versed with SQL and R/Python.

Ability to provide insights and recommendations using strong analytical skills; striving to convince key company decision makers of business benefits of the proposed solutions

High degree of pro-activeness in analyzing customer behavior using available data to influence changes on the website

Understands the digital ecosystem and best practices and applies this knowledge to work

Understands relevant technology applications in his area