Customer Support Associate

Role Proficiency:

Performs tests in strict compliance independently guides other testers and assists test leads

Additional Comments:

Position Title: - Automation + Manual Tester Primary

Skills: Playwright, xUnit, Allure Report, Page Object Model, .Net, C#, Database Queries

Secondary Skills: GIT, JIRA, Manual Testing Experience: 4 to 5 years ESSENTIAL FUNCTIONS AND

BASIC DUTIES

1. Leadership in Automation Strategy: o Assess the feasibility and scope of automation efforts to ensure they align with project timelines and requirements. o Identify opportunities for process improvements and automation within the software development life cycle (SDLC).

2. Automation Test Framework Development: o Design, develop, and implement reusable test automation frameworks for various testing phases (unit, integration, functional, performance, etc.). o Ensure the automation frameworks integrate well with CI/CD pipelines and other development tools. o Maintain and optimize test automation scripts and frameworks for continuous improvements.

3. Team Management: o Lead and mentor a team of automation engineers, ensuring they follow best practices, writing efficient test scripts, and developing scalable automation solutions. o Conduct regular performance evaluations and provide constructive feedback. o Facilitate knowledge-sharing sessions within the team.

4. Collaboration with Cross-functional Teams: o Work closely with development, QA, and operations teams to ensure proper implementation of automated testing and automation practices. o Collaborate with business analysts, product owners, and project managers to understand business requirements and translate them into automated test cases.

5. Continuous Integration & Delivery (CI/CD): o Ensure that automated tests are integrated into the CI/CD pipelines to facilitate continuous testing. o Identify and resolve issues related to the automation processes within the CI/CD pipeline.

6. Test Planning and Estimation: o Contribute to the test planning phase by identifying key automation opportunities. o Estimate effort and time required for automating test cases and other automation tasks.

7. Test Reporting and Metrics: o Monitor automation test results and generate detailed reports on test coverage, defects, and progress. o Analyze test results to identify trends, bottlenecks, or issues in the automation process and make necessary improvements.

8. Automation Tools Management: o Evaluate, select, and manage automation tools and technologies that best meet the needs of the project. o Ensure that the automation tools used align with the overall project requirements and help to achieve optimal efficiency.

9. Test Environment and Data Management: o Work on setting up and maintaining the test environments needed for automation. o Ensure automation scripts work across multiple environments, including staging, testing, and production environments.

10. Risk Management & Issue Resolution:

• Proactively identify risks associated with the automation efforts and provide solutions or mitigation strategies.

• Troubleshoot issues in the automation scripts, framework, and infrastructure to ensure minimal downtime and quick issue resolution.

11. Develop and Maintain Automated Tests: Write and maintain automated scripts for different testing levels, including regression, functional, and integration tests.

12. Bug Identification and Tracking: Report, track, and manage defects identified through automation testing to ensure quick resolution.

13. Improve Test Coverage: Identify gaps in test coverage and develop additional test scripts to improve test comprehensiveness. 14. Automation Documentation: Create and maintain detailed documentation for test automation processes, scripts, and frameworks.

15. Quality Assurance: Ensure that all automated testing activities meet the quality standards, contributing to delivering a high-quality software product.

16. Stakeholder Communication: Regularly update project stakeholders about automation progress, risks, and areas for improvement.

REQUIRED KNOWLEDGE

1. Automation Tools Expertise: Proficiency in tools like Playwright, Allure reports and integration with CI/CD pipelines.

2. Programming Languages: Strong knowledge of languages such as .NET and test frameworks like xUnit.

3. Version Control: Experience using Git for script management and collaboration.

4. Test Automation Frameworks: Ability to design scalable, reusable frameworks for different types of tests (functional, integration, etc.).

5. Leadership and Mentoring: Lead and mentor automation teams, ensuring adherence to best practices and continuous improvement.

6. Problem-Solving: Strong troubleshooting and analytical skills to identify and resolve automation issues quickly.

7. Collaboration and Communication: Excellent communication skills for working with cross-functional teams and presenting test results.

8. Time Management: Ability to estimate, prioritize, and manage automation tasks to meet project deadlines.

9. Quality Focus: Strong commitment to improving software quality, test coverage, and automation efficiency.

Skills: xUnit, Allure report, Playwright, C#

Python Developer - AI/MLYour Responsibilities

• Develop, train, and optimize ML models using PyTorch, TensorFlow, and Keras.
• Build end-to-end LLM and RAG pipelines using LangChain and LangGraph.
• Work with LLM APIs (OpenAI, Anthropic Claude, Azure OpenAI) and implement prompt engineering strategies.
• Utilize Hugging Face Transformers for model fine-tuning and deployment.
• Integrate embedding models for semantic search and retrieval systems.
• Work with transformer-based architectures (BERT, GPT, LLaMA, Mistral) for production use cases.
• Implement LLM evaluation frameworks (RAGAS, LangSmith) and performance optimization.
• Design and maintain Python microservices using FastAPI with REST/GraphQL APIs.
• Implement real-time communication with FastAPI WebSockets.
• Implement pgvector for embedding storage and similarity search with efficient indexing strategies.
• Integrate vector databases (pgvector, Pinecone, Weaviate, FAISS, Milvus) for retrieval pipelines.
• Containerize AI services with Docker and deploy on Kubernetes (EKS/GKE/AKS).
• Configure AWS infrastructure (EC2, S3, RDS, SageMaker, Lambda, CloudWatch) for AI/ML workloads.
• Version ML experiments using MLflow, Weights & Biases, or Neptune.
• Deploy models using serving frameworks (TorchServe, BentoML, TensorFlow Serving).
• Implement model monitoring, drift detection, and automated retraining pipelines.
• Build CI/CD pipelines for automated testing and deployment with ≥80% test coverage (pytest).
• Follow security best practices for AI systems (prompt injection prevention, data privacy, API key management).
• Participate in code reviews, tech talks, and AI learning sessions.
• Follow Agile/Scrum methodologies and Git best practices.

Required Qualifications

• Bachelor's or Master's degree in Computer Science, AI/ML, or related field.
• 2–5 years of Python development experience (Python 3.9+) with strong AI/ML background.
• Hands-on experience with LangChain and LangGraph for building LLM-powered workflows and RAG systems.
• Deep learning experience with PyTorch or TensorFlow.
• Experience with Hugging Face Transformers and model fine-tuning.
• Proficiency with LLM APIs (OpenAI, Anthropic, Azure OpenAI) and prompt engineering.
• Strong experience with FastAPI frameworks.
• Proficiency in PostgreSQL with pgvector extension for embedding storage and similarity search.
• Experience with vector databases (pgvector, Pinecone, Weaviate, FAISS, or Milvus).
• Experience with model versioning tools (MLflow, Weights & Biases, or Neptune).
• Hands-on with Docker, Kubernetes basics, and AWS cloud services.
• Skilled in Git workflows, automated testing (pytest), and CI/CD practices.
• Understanding of security principles for AI systems.
• Excellent communication and analytical thinking.

Nice to Have

• Experience with multiple vector databases (Pinecone, Weaviate, FAISS, Milvus).
• Knowledge of advanced LLM fine-tuning (LoRA, QLoRA, PEFT) and RLHF.
• Experience with model serving frameworks and distributed training.
• Familiarity with workflow orchestration tools (Airflow, Prefect, Dagster).
• Knowledge of quantization and model compression techniques.
• Experience with infrastructure as code (Terraform, CloudFormation).
• Familiarity with data versioning tools (DVC) and AutoML.
• Experience with Streamlit or Gradio for ML demos.
• Background in statistics, optimization, or applied mathematics.
• Contributions to AI/ML or LangChain/LangGraph open-source projects.

Key Responsibilities:

• Prepare control room layouts.
• Develop cable and junction box schedules.
• Create wiring and interconnection drawings.
• Perform 3D modeling using E3D, PDMS, or other relevant tools.
• Work on design software such as AutoCAD and MicroStation.
• Ensure accuracy and compliance with project specifications and industry standards.

Required Skills & Platforms:

• Software Proficiency: E3D, AutoCAD (Combination of E3D + AutoCAD is mandatory).
• Experience with PDMS, MicroStation, and E3D preferred.
• Strong understanding of oil & gas instrumentation design.

Job Title: Senior AIML Engineer – Immediate Joiner (AdTech)

Location: Pune – Onsite

About Us:

We are a cutting-edge technology company at the forefront of digital transformation, building innovative AI and machine learning solutions for the digital advertising industry. Join us in shaping the future of AdTech!

Role Overview:

We are looking for a highly skilled Senior AIML Engineer with AdTech experience to develop intelligent algorithms and predictive models that optimize digital advertising performance. Immediate joiners preferred.

Key Responsibilities:

• Design and implement AIML models for real-time ad optimization, audience targeting, and campaign performance analysis.
• Collaborate with data scientists and engineers to build scalable AI-driven solutions.
• Analyze large volumes of data to extract meaningful insights and improve ad performance.
• Develop and deploy machine learning pipelines for automated decision-making.
• Stay updated on the latest AI/ML trends and technologies to drive continuous innovation.
• Optimize existing models for speed, scalability, and accuracy.
• Work closely with product managers to align AI solutions with business goals.

Requirements:

• Minimum 4-6 years of experience in AIML, with a focus on AdTech (Mandatory).
• Strong programming skills in Python, R, or similar languages.
• Hands-on experience with machine learning frameworks like TensorFlow, PyTorch, or Scikit-learn.
• Expertise in data processing and real-time analytics.
• Strong understanding of digital advertising, programmatic platforms, and ad server technology.
• Excellent problem-solving and analytical skills.
• Immediate joiners preferred.

Preferred Skills:

• Knowledge of big data technologies like Spark, Hadoop, or Kafka.
• Experience with cloud platforms like AWS, GCP, or Azure.
• Familiarity with MLOps practices and tools.

How to Apply:

If you are a passionate AIML engineer with AdTech experience and can join immediately, we want to hear from you. Share your resume and a brief note on your relevant experience.

Join us in building the future of AI-driven digital advertising!

Collections Associate

The company's mission is simple: we want to make financial products accessible to everyone. They offers the ambitious a plethora of products to simplify banking in the US, such as: A Bank Account you can create from anywhere in the world in under five minutes A high-limit Credit Card that helps build a healthy credit score Easy, lightning-fast, cross-border money transfers with the best rates in the market Zolve is expanding its horizons, and we're excited to open our doors to everyone expanding theirs. We believe: that if space tourism is real, so is reaching for the stars.

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose

solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues

● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card,

Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skills

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

We are a growing team of 180+ professional experts coming from diverse backgrounds who have keen expertise in dealing with Digital Products. A flexible work environment, a high level of empowerment, involvement in the company's business decisions, leadership development through mentoring, skills development initiatives are the big takeaways at Appitsimple Infotek. 

URL: https://appitsimple.com/about

Check: SoftwareSuggest : https://www.softwaresuggest.com/

Established in 2014, SoftwareSuggest helps discover top Business Software & Service Providers. It just so happens to be the largest privately-held platform of its kind in India, and the fastest-growing one.

Here, at SoftwareSuggest, we list, review, compare and provide free consultations for business software and services. Our goal is to match your business needs with the right software.

Monthly traffic of over 300000 unique visitors

12794 software listed across 425 categories

357,551 businesses (and counting!) have used SoftwareSuggest to find the perfect software for their exact requirements.

Sales Development Representative Responsibilities:

• Developing sales strategies to draw in potential buyers or to solicit new potential customers.
• Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
• Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
• Presenting product information to customers once you have identified their needs.
• Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
• Following up with potential customers who expressed interest but did not purchase any goods or services.
• Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
• Collaborating with sales executives to ensure the company's goals and targets are met.

Benefits

Permanent Work From Home

Five Days Working

Lucrative Incentives

Regards,

Kiran Guwalani

Skills: 

Strong knowledge of MYSQL/PostGreSQL; Knowledge of MongoDB, Redis, Couch DB is preferred. 

Expertise in application development, databases, version control, and deployment. Skill - Node.js, 

Experience of AWS or GCP - especially services such as Lambda or google app engine 

Solid grasp of Service-oriented architecture. Web Services implementation on a medium to large scale 

Solid understanding of scaling mobile app services. Having worked the backend of an Android app is preferred 

Culture: 

Ability to work independently with minimal supervision 

Happy to deal with, and contribute to, an environment of daily builds Has worked in small teams, is versatile. Work within short timelines and be receptive to business needs. Can work closely with Digital, Product, Operations teams. 

Desirable Social Attributes: 

Has contributed to one or more Open Source projects through own initiative. Has provided a high quality answer to a question posted on StackOverflow. 

Role: 

As a Software Developer who would work independently, the candidate is expected actively acquire problems and deliver solutions as well as guide the team technically. Such a problem solver would obviously be a self starter with a high level of curiosity rather than a programming language specialist. 

He/she would be required to produce software of the highest quality through self-discipline, clear and engaged communication, and attention to detail. The role would include custom web application development on (most typically on Node.js and PHP/Python), databases (most typically MySql and MongoDb), version control (github), testing (necessarily through test scripts written before code is written), daily builds and eventual deployment onto AWS or GCP. 

Attributes of the ideal candidate: 

Highly productive software developer with the proven aptitude to understand and apply technology 

Determination to succeed despite obstacles and challenges, and a positive attitude favoring achievement of goals over open-ended investigation 

Always learning, evolving, and sharing what you know 

Inspired by complex, varied problems and rapid change 

Open-minded, flexible, and curious about new and better ideas

• Learn quickly and knows what it takes to achieve results and getting it done. 
• Love putting brains behind decoding how the search engine works
• Loves building strategy and executing it
• Anytime to get hands dirty in getting things done, no matter if it is outside the job description.
• Know how to utilize team to achieve much better results
• Know when to seek help and when to figure out on your own