Business Development Manager

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

Job Title: Digital Marketing Executive

Job Type: Full Time

Location: Indore

Summary/Objective:

We seek an experienced and results-driven Digital marketing Executive to join our dynamic marketing team. The ideal candidate will be responsible for implementing effective digital marketing strategies to optimize our online presence.

Responsibilities:

•     SEO: Implement and manage search engine optimization (SEO) strategies to improve search rankings and drive traffic to our website.

•     Social Media Marketing (SMM): Develop and execute social media strategies across platforms such as Facebook, Instagram, Twitter, and LinkedIn.

•     Pay-Per-Click (PPC) Campaigns: Create and manage PPC campaigns to generate leads and increase brand visibility.

•     Facebook and Instagram Setup: Manage the setup and maintenance of our Facebook and Instagram shopping features.

•     Shopping Engine Product Feed: Oversee the submission of product feeds to various shopping engines and ensure they are optimized for maximum visibility and conversion.

•     Data Analysis & Reporting: Utilize Excel for data analysis and creating detailed marketing reports to track performance and inform strategy.

•     Social Media Post Scheduling: Utilize social media post scheduling tools to plan and publish content efficiently.

•     Email Marketing: Implement email marketing campaigns using various tools to engage with customers and prospects.

Qualifications/Requirements:

Education:

•    Bachelor's degree in Marketing, Digital Media, or a related field

Experience:

•   Proven experience in digital marketing.

• Strong understanding of SEO, SMM, and PPC.

• Proficient in Microsoft Excel for report creation and data analysis.

• Familiarity with social media calendar planning and posting schedule.

• Experience with email marketing tools and strategies.

• Experience in e-commerce marketing.

• Certifications in Google Analytics, Google Ads, or similar platforms.

Skills:

•     Creative thinking with a focus on innovation and problem-solving.

•     Excellent communication and analytical skills.

As a Digital Marketing Trainer, you will design, deliver, and continuously improve training programs that equip learners with hands‑on skills across the digital‑marketing spectrum—SEO, SEM, social media, content marketing, email automation, analytics, and emerging AI‑driven tactics. You will combine real‑world campaign experience with engaging instructional techniques to help students, corporate teams, or career‑changers become job‑ready digital marketers.

Role Description

This is a full-time on-site role for a Field Sales Executive at iFive Technology Pvt. Ltd. in Chennai. The Field Sales Executive will be responsible for identifying sales opportunities, generating leads, building client relationships, and closing sales deals. Daily tasks include cold calling, conducting product demonstrations, preparing proposals, and achieving sales targets.

Qualifications

• Sales Prospecting, Lead Generation, and Relationship Building skills
• Experience in B2B sales and account management
• Strong communication and negotiation skills
• Ability to work in a fast-paced and target-driven environment
• Knowledge of IT solutions and Business Process Automation is a plus
• Bachelor's degree in Business Administration, Marketing, or related field

About the role:

We are seeking a highly motivated Principal Engineer with expertise in building scalable, extensible customer payment solutions, identifying and addressing performance bottlenecks, collaborating with other team members across teams to innovate current/new products; Identify, communicate and implement best practices for the engineering team. Our engineering process is fully agile and has a really fast release cycle - which keeps our environment very energetic and fun.

What you will do:

• Architect, design and lead the development of key software infrastructure, systems, tools and processes, ensuring high scalability and performance.
• Collaborate with the product and other stakeholders across the company to solidify/ negotiate requirements and feasibility.
• Identify, influence and participate in making technical decisions that have a positive impact on engineering and business as a whole.
• Problem-solving that involves complex interactions, constraints imposed by systems, processes, people and physical goods.
• Drive automated solutions that enable better efficiency and process improvement
• Identify and address performance bottlenecks, collaborate with other team members across functions to innovate/improve current/new products by suggesting improvements to the software system.
• Identify, communicate and implement best practices for the engineering team.
• You will advocate for good, clean, well documented and performing code; follow standards and best practices.
• As a Principal Engineer, you will be additionally responsible for planning and timelines of all projects in your domain

We would love for you to have:

• Education: Bachelors/Masters in Computer Science
• Experience: 7-10 yrs recent hands-on experience of working on scalable systems and a diverse set of products/systems.
• Experience with Java stack. Hands-on experience with development and troubleshooting of services.
• Experience with SQL and NoSQL databases and Hadoop stack.
• Experience in System Design of complex Supply-Chain e-commerce systems, Algorithm design and their optimization is a huge plus.
• Strong working knowledge of any REST-based framework, OOPS, Design Patterns
• Expert level experience in building fault-tolerant and scalable platforms.
• Excellent problem-solving skills
• Strong verbal and written (technical) communication and able to work across teams like Business, Product, Engineering, Analytics, App Engineering seamlessly.
• Ability to deliver great results in an agile development
• Exposure to open-source libraries and frameworks.
• Experience with the full software development lifecycle, design, develop, review, debug, document, and deliver (especially in a multi-location organization).
• Ability and experience in the evaluation and integration of third-party systems and libraries and independent completion of POC. Prior experience in integrating with 3rd party Payment solution (like Stripe) is a plus.
• Passion for performance benchmarking and debugging

• 5 + years of hands-on experience in .NET, Angular and related Web technologies.

• 2 - 3+ years of experience designing and supporting Azure environments, including IaaS and PaaS

• Past experience in cloud computing and technology systems, as well as experience in designing and transferring applications to the cloud.

• Proven experience in Continuous Integration (CI) and Continuous Delivery (CD) as well as DevOps principles to achieve SDLC goals of Global Banking Technology

• Hands on experience using the Azure/AWS administration portal.

• Knowledge of at least one other cloud hosting solution (e.g., Azure, Google, AWS, Helion Cloud).

• Good hands-on experience in SOA, XML, WSDL, XSD, WSDL XML schema and namespaces (J2EE and .NET), MS .NET Framework, C#, HTML, Javascript, Micro Services/ APIs, Messaging, Threading, IBM DB.

• Have experience on development of container applications.

• Good knowledge of IBM DB. Should be comfortable writing stored procedures and user defined functions.

• Strong business knowledge of wealth management industry.

• Component / business object modeling, services modeling.

• Experience in building high concurrency, low latency 247 availability applications.

• Strong programming skills with emphasis on writing efficient algorithms to handle large data sets and processing.

• Understanding of HTTP, IIS and how the browser works.

• Ability to coordinate with various teams to deliver projects successfully.

• Knowledge of UML design.

• Knowledge of source control (preferably Git) and continuous Integration tools.

• Have working Knowledge of DevOps and best practices. Understanding of Major DevOps Tools and implementation for Source Control, Continuous Integration, Configuration Management, Deployment Automation, containers & Orchestration

• Experience in working in Agile framework.

• Good written and verbal communication skills.

Skills Desired:

• Financial markets, payment solutions or Wealth Management previous experience

Educational Qualification:

• Bachelor’s degree in Engineering preferred from an accredited college/university

Ultra Commerce is a software and hosting company. It is based in Australia with additional offices in US, UK, New Zealand & India. Ultra Commerce provides managed- hosting services for commerce applications with its cloud platform & offers its own digital commerce platform. It serves B2B & B2C both.

Role & Responsibility-

5 years’ experience in web development with a server-side language such as PHP(framework such as Laravel, Zend, CodeIgniter)

Experience in Python.

- Experience in JavaScript frameworks (especially React)
- Experience in web services, Rest API, JSON, SOAP, Linux/Unix.
- Advanced knowledge in MVC architecture and object-oriented programming
- Proven track record of delivering high-quality customer facing software solutions on time and within deadlines.
- Solid understanding of web application security
- Professional experience of version control (Git)
- Ability to estimate, design and implement development tasks in the form of writing and editing code, as well as writing and executing database queries and applying configuration changes.
- Great communication, critical thinking, problem solving, and time-management skills.
- Ability to create development tasks based on analysis of client business rules, desired functionality, and functional specs
- Mentor developers by answering questions on ongoing project related tasks.

Job Location- Gurgaon sector 39 Unitech Cyber Park

5 Days working- Work from office

http://www.ultracommerce.co">www.ultracommerce.co

Summary role description:

Hiring for Technical Lead - Full Stack for a global InsurTech SaaS product company

Company description:

Our client is a global digital SaaS platform InsureTech company headquartered in Silicon Valley providing omnichannel customer acquisition platform, Analytics powered customer engagement, services, and self-service portals and apps for agents as well as policyholders.

Role details:

• Title / Designation: Technical Lead – Full Stack
• Reporting Manager: Director of Product Engineering
• Location: Hyderabad/Hybrid

Role & Responsibilities:

• Develop, deploy, support, and implement web application projects
• Build scalable architecture, reusable patterns, and libraries for future use
• Conduct performance testing, review results, identify bottlenecks and report code
• Proactively identify and resolve potential problems/issues including authoring technical specifications
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Keeping up to date with industry trends and developments
• Motivate team members to learn the required skills and stay up to date on the execution
• Mentor, lead, and guide a team of Software Engineers

Candidate requirements:

• Overall, 6+ years of experience as Full stack developer, with a minimum 1-year experience in product development
• Experience in leading a team of 3+ members
• Experience in one or more of
  • Frontend – AngularJS/Angular/ReactJS/VueJS
  • Backend – PHP/Java/Python/NodeJS/Golang
  • DB – Any relational Database (like MySQL, Oracle, or Postgres)
• Should have experience in restful JSON web services
• Should be competent in CI /CD tooling
• Experience working with 3rd party software integrations like REST APIs, SOAP APIs, XML, JSON

Selection process:

• Code pair
• 2 Technical interviews
• Final round

• Reads typescript or proof page to detect and mark for correction any grammatical, typographical, or compositional errors
• Check page numbers and headings are correct, Spelling and other aspects, such as the use of capital letters, are consistent, Chapter headings match the contents table, Photos and illustrations are correctly captioned
• Check spelling and grammar.
• Reads proof against copy, marking by standardized code, errors that appear in proof.
• Raise appropriate compositor queries.
• Returns marked proof for correction and later checks corrected proof against copy.
• May measure dimensions, spacing, and positioning of page elements to verify conformance to specifications, using printer's ruler.
• Ensures that pages are whole and logically arranged
• He/she should be able to carry out the work mentioned in an independent manner.
• He/she should be able to quality-check the work of his/her team members.
• He/she should plan and monitor the flow of work (based on priorities)
• He/she should be able to provide classroom/on-the-job training to his/her team members and help them overcome their weaknesses.
• He/she should be responsible for his/her team producing an error-free output.
• He/she should check the mail correspondence regarding workflow regularly

EXPERIENCE PROFILE

• Able to perform edit/proofread independently and make the work done by the team members delivery ready
• Postgraduate in any field of science; good command over the English language; an eye for detail; exposure to various style guides; readiness to meet daily/monthly productivity targets; and maintaining the expected quality norms

Desirable

• Good communication skills; team player; problem-solving skills; proactive and innovative