Business Development Executive

JOB DESCRIPTION

Customer Support - Patient Calling (US Healthcare) Responsibilities: •

Patient calling representatives address patients' concerns about their accounts • Help with billing issues and negotiate to collect unpaid debt • Their duties include creating payment plans and taking patients' payments • When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment • Good phone communication skills help working with patients and clearly explaining policies and details. Desired Candidate Profile: • Experience in AR calling is an added advantage • Excellent verbal and written communication skills • Good knowledge in MS Excel and word • Flexible with Night shift timings • Adaptability and willingness to go the extra mile when needed.

EXPERTISE AND QUALIFICATIONS

Competencies required • Basic Computers • Analytical • Excellent Written and Verbal communication •

Domain Venue: Starmark Software Pvt Ltd. Starmark Camelot, No. 6, 1st Main Road, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru/Bangalore - 560066, Karnataka, India

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

Looking for a .Net Engineer | Bangalore to join a team of rockstar developers. The candidate should have a minimum of 2+ yrs. of experience in .Net Core.There are multiple openings. If you're looking for career growth & a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report into IIT'ans/BITS grads with 10+ years of development experience + work with F500 companies (our customers).

Company Background - CodeVyasa is a Software Product-Engineering and Development company that helps Early-stage & Mid-Market Product companies with IT Consulting, App Development, and On-demand Tech Resources. Our Journey over the last 3 years has been nothing short of a roller-coaster. Along our way, we've won some of the most prestigious awards while driving immense value to our customers & employees. Here's the link to our website (codevyasa.com). To give you a sense of our growth rate, we've added 70+ employees in the last 6 weeks itself and expect another 125+ by the end of Q1 2024

Requirements:

•   Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
•   Minimum of 2 years of experience as a .Net Developer
•   Proficiency in MVC Framework, WEBAPI, Webform, C#.
•   Aptitude for learning new technologies quickly.
•   Good problem-solving and analytical skills.

What We Offer:

•   Glassdoor rating of 4.8, indicating high employee satisfaction.
•   Free healthcare benefits.
•   Strong focus on upskilling and professional development opportunities.
•   Diverse and inclusive work environment.
•   Competitive compensation and benefits package.
•   Emphasis on maintaining a healthy work-life balance.

Roles and Responsibilities

• Developing custom layer code based on solution designed following standard coding practice and
• Needs to adhere to committed delivery timelines
• Sharing status update to supervisors on time
• Needs to interact with customer for issue analysis & resolution related to Product & Interfaces developed
• Issue/log analysis and fixing- Innovate and create re-usable component

Desired Candidate Profile

• Education: B. Tech/MCA
• Good analytical and problem solving skills
• Knowledge of reporting tool like JASPER
• Hands on experience in Core Java[Threading, Collections, Exception handling]
• Strong in OOPs concept
• JSP, Spring Core, MVC, Hibernate, J Query
• Basic knowledge of SQL, PLSQL
• Writing and maintaining unit test cases
• Technical architecture
• log analysis, l1/l2
• Custom layer development

Location: Noida (currently WFH)

Compensation: commensurate to experience and technical skills

To apply for this position, write to shweta.gupta@invokhr. Share your updated resume along with following details:

• Current CTC
• Expected CTC
• Availability to join (immediate joiners preferred)
• Key skills
• Any other highlight for your fitment to the position

The Qlicksense Architect is responsible for the assessment of business requirements, collection and identification of technical specifications, and the subsequent development of technology solutions that require development to be viable.

Applying architectural and engineering concepts to design a solution that meets operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability and manageability

What more?

• Hands-on experience 5 + in Qlik Sense development, dash boarding and data modelling and reporting (ad hoc report generation) techniques.
• Must be good at Data transformation, the creation of QVD files and set analysis.
• Experienced in application designing, architecting, development and deployment using Qlik Sense. Must be efficient in front-end development and know visualization best practices.
• Strong communication skills (verbal/written) to deliver technical insights and interpret the data reports to the clients. It also helps in understanding and serving the client’s requirements.
• Leadership qualities and thoughtful implementation of Qlik Sense best practices in order to deliver effective Qlik Sense solutions to the users.
• Able to comprehend and translate complex and advanced functional, technical and business requirements into executable architectural designs.
• Creating and maintaining technical documentation.
• Experienced in data integration through extracting, transforming and loading (ETL) data from various sources.
• Experience with healthcare a plus

Educational Qualifications:

• /MCA /B.Sc.

Software Knowledge Requirements:

• Experience in technologies like PHP (Code Ignitor or Laravel frameworks), Flutter, Java, HTML, CSS, Java Script, Node JS, Python, Rest API, XML/JSON
• Experience in WP CMS framework, Divi Page builder
• Build and Manage Cloud and non-Cloud hosting platforms
• Scheduling Backing up and restoration of Web sites and Domains
• Understanding in Cron job scheduling

Requirements:

• Have experience or self-read knowledge of Agile development methodology
• 1-4 years Website development, CMS framework management and designing
• Development experience on CMS frameworks and worked on Divi page builders and themes, predominantly on WordPress and WooCommerce
• Backend supporting mobile application team for Rest API creations and JSON
• Good in logical reasoning and creative thinking

Responsibilities:

• Prepare project timeline and effort estimations on-demand
• Take ownership of maintaining the delivery timelines of the project team
• Meet delivery timelines and own client communication for the handling projects
• Manage the project people and drive the team with enthusiasm
• Proven track on continuous learning and problem-solving capability and solution finding skill