Business Development Executive

• Identify and approach potential customers through field visits, cold calling, and referrals.
• Generate new leads and convert prospects into customers.
• Conduct regular client meetings and product/service presentations.
• Build and maintain strong relationships with existing and potential customers.
• Understand customer requirements and recommend suitable solutions.
• Follow up with leads and maintain an active sales pipeline.
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We are looking for a motivated and results-driven Sales Representative to join our growing team. In this role, you will identify new business opportunities, build strong customer relationships, and drive revenue growth. The ideal candidate is a strong communicator who thrives in a fast-paced environment and is comfortable managing a full sales cycle—from prospecting to closing deals.

Engage with prospective customers through calls, virtual meetings, and other communication channels. Understand customer requirements and recommend suitable solutions. Build strong relationships with potential customers and address their queries effectively. Follow up with leads and convert them into successful sales. Meet and exceed individual sales targets and performance metrics. Maintain accurate records of customer interactions and sales activities in CRM systems. Collaborate with internal teams to ensure a seamless customer experience. Stay updated on product offerings, industry trends, and competitor activities

Key Responsibilities

● Handle end-to-end international sales through outbound voice calls

● Engage with prospective international customers, understand their needs, and pitch relevant products/services

● Qualify leads, manage objections, and close sales effectively

● Maintain accurate records of customer interactions and sales activities in CRM systems

● Achieve and exceed assigned sales revenue and conversion targets ● Build and nurture long-term client relationships through follow-ups and after-sales support

● Coordinate with internal teams to ensure smooth onboarding and service delivery

● Adhere to process guidelines, quality standards, and compliance requirements 

Requirements

● Minimum 6 months+ of experience in International Voice Process / Outbound Sales

● Proven experience in end-to-end sales (not limited to lead generation) ● Excellent spoken and written English with a neutral accent

● Strong negotiation, persuasion, and objection-handling skills

● Target-driven mindset with the ability to work in a fast-paced environment

● Willingness to work in the Australian shift (5:00 AM – 2:00 PM IST)

● Agile, flexible, and adaptable to business requirements Qualifications ● PUC / Graduation in any discipline What We Offer

● Fixed Monday–Friday working schedule

● Exposure to international markets and sales processes

● Performance-driven incentives and growth opportunities

● Supportive and learning-focused work environment 

Work with the Founder to identify and prioritise the most promising customer segments, then build and manage a qualified sales pipeline. Potential channels include cafés and restaurants, corporate and institutional accounts, premium retail, gifting, events and residential communities. • Prospect actively through cold outreach, referrals, LinkedIn, WhatsApp, field visits, networking and direct introductions. • Conduct product meetings, tastings and sampling with prospective customers and decisionmakers. • Understand customer requirements, prepare commercial proposals, negotiate terms and convert opportunities into paid orders. • Manage the complete account journey—from first conversation and order confirmation through payment, collections, reorder and account growth. • Maintain an accurate CRM or sales tracker covering leads, meetings, proposals, next actions, closures, lost opportunities, account revenue and reorder behaviour. • Coordinate with production and operations so that samples, stock and deliveries remain aligned with active opportunities. 

Who are we on the lookout for? Before we move on to what we are looking for, let’s look at one word that describes what we aren’t looking for: a robot. Competitive, trustworthy, and someone that can help us construct and shape our business activities. A Sales Shishya (Business Development Executive) at ITL would be discovering and pursuing new sales prospects, negotiating deals, maintaining customer satisfaction, and most importantly – driving field sales by meeting clients in person to build lasting relationships. Contributing to our company’s rapid and sustainable growth, if you’re right for the position, you will be helping us demonstrate our services and products through field visits, emails, and calls. Who can apply? • Think you’ve got it in you? Let’s check the requirements: • Minimum 2 years’ experience in B2C Sales (preferably from Ecom or Logistics Industry). • Proficiency in English and local language. Proficiency in MS Office. Hands-on experience with CRM software is a plus. • Self-motivated with a results-driven approach. • Strong convincing power and the ability to have fun while working!