Business Developer

Job Title: ELK Stack Engineer

Position Overview:

We are seeking a skilled and experienced Senior Elasticsearch Developer to join our team. The ideal candidate will be responsible for designing, developing, and maintaining data pipelines using the ELK Stack (Elasticsearch 7.1 or higher, Logstash, Kibana). The Senior Elasticsearch Developer will play a key role in managing large datasets, optimizing complex queries, and maintaining self-hosted Elastic Search clusters.

Responsibilities:

• Design, develop, and maintain data pipelines using the ELK Stack.
• Handle large datasets (3 billion+ records, 100+ fields per index) with efficiency and accuracy.
• Develop and optimize complex Elasticsearch queries for efficient data retrieval and analysis.
• Manage and maintain self-hosted Elastic Search clusters.
• Implement DevOps practices, including containerization with Docker.
• Perform backups, disaster recovery, and index migrations to ensure data security and integrity.
• Execute data processing and cleaning techniques, including writing custom scripts to extract and transform data into usable formats.
• Collaborate with the engineering team to integrate Elastic Search with other systems.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Minimum 5+ years of experience in designing, developing, and maintaining data pipelines using the ELK Stack.
• Hands-on experience handling large datasets (3 million+ records, 50+ fields per index).
• Strong proficiency in developing and optimizing complex Elasticsearch queries.
• Experience managing and maintaining self-hosted ElasticSearch clusters.
• Proficiency in DevOps practices, including containerization with Docker.
• Knowledge of security best practices, including backups, disaster recovery, and index migrations.
• Experience with database administration and data processing techniques.
• Excellent communication and teamwork skills.

Benefits:

• Competitive salary and benefits package between 20 to 35 LPA.
• Opportunities for professional development and growth.
• Collaborative and inclusive work environment.
• Flexible work hours and remote work options.

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech

It aims to become one app to manage all your brand's loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.

Role description:

In this role, you will report to the Senior Product Manager and also work closely with the founder to help shape our overall product roadmap to build high-impact web/mobile platform

Preferred Qualifications :

● 2-3 years proven experience at building high-impact products at scale, preferably in a fast-paced B2C internet/e-commerce company

● B.Tech / MBA or equivalent experience from premier schools

● Experience working as a part of high-performance teams

● Ability to operate in a very fast-paced, constantly changing and evolving environment

● Demonstrated ability to think strategically about business, product and technology and coming up with long term Product roadmaps aligned to the company strategic direction

● Good business smarts along with strong problem solving and metrics orientation

● Design thinking, user empathy and deep understanding of Indian customers

● Good technical understanding with an ability to be hands-on with Engineering teams for implementation and trade-offs

● Crisp written and verbal communication skills

● Ability to work with a diverse set of stakeholders and manage senior stakeholders

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We are looking for an Automation Test Engineer with a natural flair for solving complex problems and making life easier for others. You'd be a part of our dynamic QA team responsible for maintaining and enhancing the quality of our products.

Responsibilities:

• Owning the quality of any deliverables including new features and enhancements
• Working closely with the product team in understanding the requirements and user workflow
• Writing highly efficient manual test cases and performing functional, ad-hoc and regression testing
• Designing, developing and executing automation test scripts
• Raising defects/bugs and tracking them till closure

Requirements:

• Bachelor's degree in engineering/IT/computer science or related field
• 2-4 years of relevant work experience in software testing
• Professional automation QA experience, using Selenium Webdriver with Python and/or Java 
• Experience in using a defect tracking system to report, track and resolve defects
• Good understanding of the Agile software development methodology (Kanban or Scrum) 
• Passion for software quality assurance, problem detection and analysis
• Experience working in SaaS based product company (optional)
• Worked for a bootstrapped high-growth startup (optional)

JOB DESCRIPTION – Technical Support 

Educational Qualification: Bachelor’s / Masters, CCNA Certification Experience: Fresher / 1 Year 

Job Location: Delhi (Posist Head Office) 

About Posist Technologies: 

Posist (www.posist.com) is a B4B (Business-for-Business) company partnering with global restaurant chains in their digital transformation via its restaurant technology platform. It allows restaurant operators to automate operations, delight guests, grow revenues, and become prosperous. Posist powers 10,000+ restaurants in 50+ countries. Headquartered in New Delhi, Posist has a global presence spread across the US, UAE, Singapore, Thailand, UK, and Mexico.
 

Responsibilities: 

• Taking Client queries over Call / Email / Chat 
• Resolve the tickets via Call / Email / Chat/ Remote tools 
• Register Client queries in Ticketing Tool. 
• Follow-up with clients and with internal teams. 
• Resolve the issue within the SLA and Company guidelines. 
• Escalate the ticket to the respective team and follow-up. 
• Resolve the tickets related to Printers, Cash Drawer, networking and Posist product. ● Sending updates to clients related to reported queries. 
• Working in Rotational Shifts. 
• Creating troubleshooting documents. 
•  

Skills Required: 

• Good Communicable skills. 
• Should be able to work in 24*7 environment, Rotational Shifts (weekly offs will be there)
•  Practical knowledge of Hardware, network troubleshooting, Printer Installation (USB and network) 
• Good Decision making skills 
• Multitasking 
• Willing to work Cross teams 
• Should be a Team player 
• Should have Knowledge of Remote Tools 
• Good Skills to adapt any Software tool. 
• Documentation Skills is an add on.

Must Have: 

• Must have Javascript and React.js 

Responsibilities: 

• Use markup languages like HTML to create user-friendly web pages 

• Maintain and improve website 
• Optimize applications for maximum speed 
• Design mobile-based features 
• Collaborate with back-end developers and web designers to improve the usability 
• Get feedback from, and build solutions for, users and customers   

• Write functional requirement documents and guides 
• Create quality mockups and prototypes 
• Help back-end developers with coding and troubleshooting. 
• Ensure high-quality graphic standards and brand consistency 

Skills looking for: 

• Understanding of key design principles. 
• Proficiency in HTML, CSS, JavaScript, and React.js. 
• Should be good at CSS and sound knowledge about Tailwind and Material UI. 

• Understanding of server-side CSS. 
• Understanding of SEO principles. 
• Good problem-solving skills. 
• Excellent verbal communication skills. 
• Good interpersonal skills. 

Good to Have: 

• Experience in Next.js and AngularJS is highly preferred 

Opportunity in the Role: 

• Experienced founding team. 

• Right to win - The founding team knows the business & its secrets inside out. We are starting with a significant head start and a precise plan of action. 
• Barriers to entry - This is a specialized play with natural barriers to entry, allowing for significant value creation for all equity holders. 
• Backed by marquee global investors. 
• Exposure to all aspects of company building - exposure to investors, fund-raising, decision making, building the team & culture. 
• All of the above perks of joining a high potential company very early, along with a competitive market salary. 

• 2 – 5 years of experience selling a SaaS solution, ideally selling B2B Enterprise Solutions.
• A classic enterprise solution seller with hands-on experience in technology.
• A strong passion for overachieving enterprise sales numbers in a hunting profile.
• Having a sterling career so far already in achieving sales targets and wants to look at fast growth in a sales career and therefore being totally performance-driven.
• On-the-foot thinker and ability to build long-lasting professional relationships.
• You are interested in selling technology related to AI, SAAS solutions, and/or predictive analytics.
• Would be an Individual contributor but aiming to become a Sales Leader.
• Would already have working relationships across enterprise leaders in HR / IT / PMO teams
• Hunter - appetite for opening and closing new accounts.
• Track record of outstanding sales performance including exceeding quotas, winning sales awards, etc.
• Experience managing complex sales cycles.
• Driven, self-motivated, proactive, and excited about being at a start-up
• Thrives in a fast-paced, high-growth, rapidly changing environment.
• Partner with Customer Success to onboard the right customers and drive adoption/engagement in the first year.
• Strong executive presence.
• Experience selling to HR and TA leads would be an added advantage.
• Experience selling to the IT and ITES/BPO sector will be an added advantage.
• Experience selling HR tech solutions will be an added advantage