
About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its
clients to always Expect the EXTRA from it.Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Collive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who
believe Moshi Moshi is an experience rather than a company.
Why Moshi Moshi?
The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.
PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your
everyday life struggles. We can't do much about the manager!
Job Description:
As a Business Coordinator Intern, your role encompasses various crucial tasks aimed at ensuring smooth communication, effecient lead management, and streamlined operations within the organization. Here's a refined draft of your responsibilities.
1. Client Communication Management:
- Act as the primary point of contact for incoming client inquiries, promptly addressing their queries and clarifying requirements.
- Utilize effective communication skills to articulate the company's offerings and provide relevant information to potential customers.
2. Lead Allocation:
- Screen the incoming leads and allocate the relevant ones to team members.
3. CRM Utilization and Notification Management:
- Maintain and update the Customer Relationship Management (CRM) platform to ensure accurate recording of client interactions and requirements.
- Manage notification systems to promptly address client inquiries and relay relevant information to the team for further action.
4. Collaboration with Finance Team:
- Establish regular communication channels with the finance team to coordinate invoice generation and payment processing for clients.
- Ensure timely follow-up on payment statuses and address any financial inquiries from clients.
5. Proposal Management and Client Engagement:
- Assist in the creation and distribution of proposals to potential clients, ensuring alignment with their needs and expectations.
- Maintain ongoing communication with clients to provide updates, address concerns, and facilitate any necessary adjustments to proposals or services.
By effectively managing client communications, streamlining lead management processes ,leveraging CRM systems, collaborating with the finance team, and maintaining proactive client engagement, you play a vital role in driving business growth and fostering positive client relationships as a Business Coordinator Intern.

About Moshi Moshi
About
Founded in 2014 by two passionate individuals during their second year at Christ College, Bangalore, Moshi Moshi is a young, creative, and committed communication company that encourages clients to always "Expect the EXTRA."
Our diverse team of over 160+ people includes Art directors, Cinematographers, Content and copy writers, marketers, developers, coders, and our beloved puppy, Momo. We offer a wide range of services, including strategy, brand design, communications, packaging, film and TVCs, PR, and more. At Moshi Moshi, we believe in creating experiences rather than just running a company.
We are amongst the fastest growing agencies in the country with a very strong value system.
Below are the five of the nine principles we believe in strongly.
- Communicate Clearly.: Prioritize clear and open dialogue.
- Doing things morally right.: Uphold integrity in all endeavors.
- Dream it, do it.: Always Embrace optimism and a can-do attitude.
- Add logic to your life.: Ensure that rationality guides our actions.
- Be that fool.: Fearlessly challenge the impossible.
Come find yourself at Moshi Moshi.
Tech stack
Candid answers by the company
Moshi Moshi is a full-service creative agency that blends strategy with innovation to craft powerful brand experiences. From branding, digital marketing, and web development to video production and PR, we help businesses create impactful stories that stand out. With a bold, quirky, and result-driven approach, we turn ideas into unforgettable brand moments. 🚀
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- Create blueprints and documentation for quality assurance
- checking
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- Develop, implement, audit and update quality standards and quality control systems
- Investigate production and product issues and consider corrective measures to make improvements
- Perform regular quality check tests for the early identification of any potential issues
- Prepare detailed reports of malfunctioning equipment and defective product raw materials
- Write detailed reports on the corrective actions to take to fix technical issues and production cycle issues
- Ensure compliance with quality specifications by the inspection and testing of materials, equipment, processes and products at different stages
- Collaborate with suppliers, managers and other personnel to meet organisational quality standards
- Coordinate with the organisation's internal teams to improve product quality and meet customer requirements
- Work in coordination with external technicians and quality assurance auditors
- Review customer feedback and implement changes to improve products to increase customer satisfaction
- and build brand loyalty
- Stay updated about safety and legal standards and regulations for manufacturing processes and manufactured products
- Monitor and analyse production efforts to optimise them and reduce operational expenses
- Gather relevant data to prepare detailed quality standard reports and submit them to the senior management
Build the foundation of our supply side (enterprise) product from
scratch. Maintain high standards of pixel perfect Ui’s and efficient User
Experiences.
Our Supply Side ecosystem involves a plethora of products such as
Catalog Management, Analytics Dashboard, Orders Processing, Finance
Reconciliation, Notification centres etc. Develop a deep understanding
of the mentioned use cases and build the systems for scale.
Coordinate with Product managers, Product Designers & Backend
Developers and outline sprints and tasks on a weekly basis.
Conduct Comprehensive Unit tests before passing features to QAs. This
requires a good top level understanding of backend infrastructure.
Maintain High level of Code Quality and constantly optimize for
performance and user experience.
Be Collaborative. Self-reliant and always keep pushing the limits of your
knowledge
As a Frontend Engineer with a focus on Next.js and React, you will focus on fixing UI bugs and building new features
Position: Frontend Engineer (Next.js/React)
Location: Hyderabad
Type: Part-time, Remote
Responsibilities:
- Develop user-facing features and components using Next.js and React
- Optimize existing components
- Update packages
- Identify and address performance bottlenecks and troubleshoot UI issues
Qualifications:
Proficiency in Next.js and React.js is a must
Strong understanding of HTML5, CSS3, and JavaScript (ES6+)
Experience working with RESTful APIs and GraphQL
Familiarity with version control systems such as Git
Experience with state management libraries (e.g., Redux, MobX) is a plus
Knowledge of build tools like Webpack and Babel
Excellent problem-solving skills and attention to detail
Ability to work independently and as part of a team in an agile environment
ABOUT Loop AI:
LoopAI is a fast-growing early stage startup led by VCs, executives and repeat entrepreneurs who are building the US's first "Delivery Intelligence Platform" a smart operator to manage your 3P Delivery Business. Loop AI's platform provides instant visibility all the operational metrics and helps structure your finances, accounting using AI. LoopAI's customers are seeing 10X ROI from the engagements. We are working with some of the large brands in the US on track to manage 0.5$B payouts.
LoopAI has grown 3x month on month for the past 4 months, counting more than 5000 Locations by end of the year. Including 2 of the world's top-10 virtual brands, 2 of the top-10 CPA firms in the US.
We process a Million Orders every month and store TerraBytes of data to build our intelligence platform
SUMMARY :
LoopAI is looking for a talented Customer Success Manager with a focus on RESTAURANTS who will manage a book of customer business. The Customer Success team serves as subject matter experts, trusted advisors, and advocates to Loop's customers. You will drive the continued success of our customers while helping to build a world-class Customer Success function. You will engage with accounts managing customers' needs ensuring product adoption and revenue retention.
A successful candidate will be highly strategic, analytical, resourceful, customer-focused, team-oriented, and will have an ability to work under time constraints to meet deadlines. We are looking for someone with a proven track record of managing a diverse set of customers while helping to build customer success programs in a SaaS startup company.
If you are looking to grow your career in AI based products Loop is the exact location you are looking for
RESPONSIBILITIES :
- Own onboarding, nurturing, retention, up-selling and ongoing success for all customers
- Refine the customer journey, design listening points and define/refine the segmentation of customer base to ensure highly efficient alignment of resources
- Engage actively in client discussions to position the value of our solution
- Partner with cross functional teams to ensure customer feedback is incorporated into the product roadmap
REQUIREMENTS:
- Deep understanding of the Customer Success function
- Incredible precision, attention to detail, and organization skills
- 3+ years of customer success experience
- Demonstrated experience in presenting complex data in understandable ways to address customers business questions
- Demonstrated experience using analytical tools to measure performance, determine improvements and innovations, and make adjustments accordingly
- Entrepreneurial spirit, a self-starter, who is internally driven to make an impact on both the customer and a growth directed organization
- Experience working with cross-functional teams and projects
- Aptitude for being organized with flexibility to deliver results in a fast-paced environment
ADVANTAGES:
Proven ability to leverage business intelligence and analytics tools to perform analyses and measure the impacts of your initiatives on key metrics such as activation, adoption and retention.
Experience with Restaurants is required
WHY JOIN Loop AI?
Join a rocketship! We are pioneers of a new market that we are creating
- Take a central and critical role at Placer.ai
- Work with, and learn from, top-notch talent
- Competitive salary
- Excellent benefits
- Fully remote
Mandatory skills
- CSG Singleview (even a little exposure with any component is good enough).
- At least One telecom project experience, i.e., billing /charging or rating modules.
- Broad understanding of UNIX operating environment
- Hands-on experience in developing and executing test plans and scripts
Secondary exp:
- Experience with multi-user, complex software applications
- Mix platforms such as Windows/ Linux
- Able to gain a basic understanding of client requirements.
- Agile methodology experience and knowledge of testing methodology.
Graduation is a must
Candidate should be fluent in speaking English and Hindi
Good communication skills
male or female candidates can apply
immediate joiners only
Job Description
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
MySQL / Oracle / PostgreSQL
2. Experience building at least one application from scratch
3. Understanding of at least one test frameworks and basic system administration
4. Experience with cache store / message broker like Redis / RabbitMQ / Kafka
5. Good to have: Experience with NoSQL databases like Cassandra, MongoDb, Neo4j, ElasticSearch
etc and Understanding of different concurrency models used in Akka, node.js, Go, RxJava etc
6. Interest in learning new languages / framework as needed
7. A growth mindset and passionate about building things from the ground up and most
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