Business Central Techno Functional Consultant at Victrix Systems Labs · Remote only · 4 - 8 years · ₹8L - ₹15L / yr · Bootstrapped · Remote only · Posted 18 Jul 2023

We are seeking an experienced Business Central Techno-Functional Consultant with 4-8 years of relevant experience to join our team. As a Business Central Techno-Functional Consultant, you will be responsible for providing technical and functional expertise in the implementation, customization, and support of Microsoft Dynamics 365 Business Central (formerly known as NAV) solutions. You will work closely with clients to understand their business requirements, configure the system, and ensure successful deployment and user adoption.
Responsibilities:
- Collaborate with clients to gather business requirements and understand their processes, workflows, and pain points.
- Design and configure Microsoft Dynamics 365 Business Central solutions to meet client needs, ensuring alignment with best practices and industry standards.
- Provide technical expertise in customizing and extending the functionality of Business Central through extensions, integrations, and other development tools.
- Conduct system testing, troubleshooting, and issue resolution during implementation phases to ensure system functionality and data integrity.
- Assist in data migration and data integration activities, ensuring accurate and seamless transfer of data from legacy systems to Business Central.
- Collaborate with cross-functional teams, including developers, functional consultants, and project managers, to deliver successful projects within defined timelines and budgets.
- Conduct end-user training sessions and provide ongoing support and guidance to users post-implementation.
- Stay updated on the latest releases and features of Business Central and provide recommendations for system enhancements or upgrades.
- Contribute to the development and documentation of best practices, templates, and guidelines for Business Central implementations.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience as a Techno-Functional Consultant working with Microsoft Dynamics 365 Business Central (formerly NAV) for a minimum of 4-8 years.
- Strong knowledge of Business Central functionality, including financials, supply chain management, manufacturing, and project management modules.
- Proficiency in developing extensions using AL language, C/SIDE, and C/AL programming.
- Experience with data migration and integration tools, such as RapidStart, SQL Server, or Power Platform.
- Familiarity with Azure, Power BI, and other Microsoft technologies related to Business Central is a plus.
- Excellent problem-solving and analytical skills, with the ability to translate business requirements into technical solutions.
- Strong communication and interpersonal skills to effectively interact with clients, stakeholders, and team members.
- Ability to work independently and as part of a team in a fast-paced environment, managing multiple priorities and deadlines.
- Relevant Microsoft certifications, such as Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate or Microsoft Certified: Dynamics 365 Business Central Developer Associate, are preferred.
If you are a motivated and skilled Techno-Functional Consultant with a passion for implementing and optimizing Business Central solutions, we would love to hear from you

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As a techno-functional consultant you will be responsible for delivering and optimizing end-to-end solutions on the Dynamics 365 platform by bridging business requirements with technical implementation. The role focuses on configuring and enhancing Dynamics 365 Customer Service and Field Service modules, enabling seamless integration with SAP systems, and supporting multiple Power Pages portals for customers and subcontractors. The objective is to ensure efficient business process execution, secure and scalable integrations, and improved user experience through continuous collaboration with stakeholders, proactive problem-solving, and adherence to best practices and standards.
Tasks & Responsibilities:
- Bridge the gap between business requirements and technical delivery across D365 Customer Service and Field Service
- Contribute to functional workshops, requirement gathering sessions, and solution design discussions with business stakeholders
- Good to have basic process understanding of SAP system.
- Configure D365 modules and implement light customizations — plugins, custom APIs, JS/TS, and Power Automate flows
- Design end-to-end solutions covering data model, SLAs, entitlements, and integrations
- Support UAT, produce functional specification document, and ensure solutions align with Microsoft best practices
- Training delivery and end-user adoption support post go-live
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Education & Trainings + Certifications:
- At least 6 to 8 years of relevant experience in Dynamics 365, Field Service, Power Pages.
- Proven expertise with Dynamics 365 functional area, documentations, design, development, end-to-end implementations and solutions.
Technical know-how:
- Strong understanding of Dynamics 365 Customer Service and Field Service modules, including case management, SLAs, entitlements, work orders, and scheduling
- Hands-on experience with Microsoft Dataverse, including entity design, relationships, forms, views, business rules, and security model
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- Good understanding of integration concepts, including REST/SOAP APIs and experience integrating D365 with external systems (preferably SAP)
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Soft Skills:
- Good team player skills to be able to work within a global team with shared global responsibilities
- Strong service orientation
- Solution-oriented and structured way of working
- Friendly, communicative and team-oriented player
- Business fluent English skills, spoken and written
- Intercultural competence





