Backend Engineer at HappyFox · Chennai, Bengaluru (Bangalore) · 3 - 5 years · ₹5L - ₹10L / yr · Bootstrapped · Posted 11 May 2023

About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
We’re looking for an experienced Backend Engineer to join our growing team of engineers to help build and maintain our products. You should have prior experience being responsible for building sufficiently complex features by yourself.
Responsibilities:
- Implement product features by writing clean, robust, reusable code with tests
- Bring new ideas and best practices to improve the team and the codebase
Requirements:
- At least 3 years of relevant professional experience
- Sound knowledge of programming languages like Python
- Experience working with web application frameworks like Django
- Experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
- Experience developing REST APIs and a good understanding of best practices around building APIs
- Good communication skills
- Passion to solve complex technical problems and troubleshoot the issue

About HappyFox
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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About the role:
We are seeking a highly motivated Principal Engineer with expertise in building scalable, extensible customer payment solutions, identifying and addressing performance bottlenecks, collaborating with other team members across teams to innovate current/new products; Identify, communicate and implement best practices for the engineering team. Our engineering process is fully agile and has a really fast release cycle - which keeps our environment very energetic and fun.
What you will do:
- Architect, design and lead the development of key software infrastructure, systems, tools and processes, ensuring high scalability and performance.
- Collaborate with the product and other stakeholders across the company to solidify/ negotiate requirements and feasibility.
- Identify, influence and participate in making technical decisions that have a positive impact on engineering and business as a whole.
- Problem-solving that involves complex interactions, constraints imposed by systems, processes, people and physical goods.
- Drive automated solutions that enable better efficiency and process improvement
- Identify and address performance bottlenecks, collaborate with other team members across functions to innovate/improve current/new products by suggesting improvements to the software system.
- Identify, communicate and implement best practices for the engineering team.
- You will advocate for good, clean, well documented and performing code; follow standards and best practices.
- As a Principal Engineer, you will be additionally responsible for planning and timelines of all projects in your domain
We would love for you to have:
- Education: Bachelors/Masters in Computer Science
- Experience: 7-10 yrs recent hands-on experience of working on scalable systems and a diverse set of products/systems.
- Experience with Java stack. Hands-on experience with development and troubleshooting of services.
- Experience with SQL and NoSQL databases and Hadoop stack.
- Experience in System Design of complex Supply-Chain e-commerce systems, Algorithm design and their optimization is a huge plus.
- Strong working knowledge of any REST-based framework, OOPS, Design Patterns
- Expert level experience in building fault-tolerant and scalable platforms.
- Excellent problem-solving skills
- Strong verbal and written (technical) communication and able to work across teams like Business, Product, Engineering, Analytics, App Engineering seamlessly.
- Ability to deliver great results in an agile development
- Exposure to open-source libraries and frameworks.
- Experience with the full software development lifecycle, design, develop, review, debug, document, and deliver (especially in a multi-location organization).
- Ability and experience in the evaluation and integration of third-party systems and libraries and independent completion of POC. Prior experience in integrating with 3rd party Payment solution (like Stripe) is a plus.
- Passion for performance benchmarking and debugging
👉 Job Title: Backend Developer
🌟 Experience: 5-7 Years
💡Location: Bangalore
👉 Notice Period :- Immediate Joiners
💡 Work Mode - 5 Days work from Office
( Candidate Serving notice period are preffered)
Role Summary
We are looking for a Backend Engineer to join the Platform Implementation Team, responsible for building scalable, secure, and high-performance backend systems for a multi-cloud Data & AI platform. You will design microservices, develop REST APIs, and enable seamless data integration across enterprise systems like CRM and ERP.
💫 Key Responsibilities
✅ Design and develop scalable microservices and RESTful APIs
✅ Build event-driven architectures for asynchronous processing
✅ Integrate backend systems with cloud platforms (GCP/Azure)
✅ Ensure secure, reliable, and optimized data handling
✅ Collaborate with cross-functional teams (UI, Data, Platform)
✅ Follow best practices in coding, testing, CI/CD, and containerization
💫 Mandatory Skills (Top 3)
✅ Strong backend programming experience (Python / Node.js / Java)
✅ Expertise in API development & Microservices architecture
✅ Hands-on experience with Cloud platforms (GCP or Azure)
- 3+ year of experience in Development in JAVA technology.
- Strong Java Basics
- SpringBoot or Spring MVC
- Experience in AWS.
- Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Any Caching Mechanism
- Good at problem solving
Good to Have Skills:
- 3+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding of AI/ML algorithms is a plus.
- 2.5+ year of experience in Development in JAVA technology.
- Strong Java Basics
- SpringBoot or Spring MVC
- Experience in AWS.
- Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Any Caching Mechanism
- Good at problem solving
- Develop and maintain server-side logic using Node.js, JavaScript, and Python.
- Collaborate with front-end developers, designers, and product managers to create scalable and responsive web applications.
- Design and implement APIs and web services to facilitate seamless integration with other systems.
- Optimize applications for maximum speed, scalability, and reliability.
- Identify and troubleshoot performance bottlenecks and implement effective solutions.
- Ensure the security and data protection of the backend systems.
- Write efficient and reusable code, following industry best practices and coding standards.
- Conduct code reviews and provide constructive feedback to improve code quality.
- Stay up-to-date with the latest industry trends and technologies to drive continuous improvement.
- Participate in the entire software development lifecycle, from requirements gathering to deployment and maintenance.
We are looking for a passionate backend developer with 2-3 years of experience who loves challenges and building something from ground-up. Past track record of building a statistical tool will be an advantage
Responsibilities and Duties
- Design of system and architecture for all features and problems
- Translate high level business problems into scalable design and code
- Maintain existing backend code and infrastructure
- Working with team to solve problems and discuss new ideas
- Smart system design smart having a balance between speed of implementation and scalability
- Ownership of projects or codes written
Qualifications and Skills
- Passion to work for startup and aptitude for fast learning
- In-depth understanding of Django and Django Rest Framework
- Expertise in python
- Basic machine learning knowledge, Company will help the candidate to upskill
- Ability to write clean, scalable, robust code
- Understanding of complete lifecycle of software development
- Basic knowledge of front-end development
- Good understanding of restful api design
- Working knowledge of AWS (EC2, RDS and Postgresql)
- Familiarity deploying SAAS solution with Amazon AWS and Docker (Kubernetes) etc
Required Candidate profile
Primary Skills:
Strong working knowledge of Typescript, MongoDB, Express.
Strong proficiency in TypeScript, Javascript including DOM manipulation and the JavaScript object model, ES6.
Strong understanding of NodeJS fundamentals.
Knowledge and experience working with PostgreSQL is a major plus.
Experience with ORM libraries.
Familiarity with RESTful APIs.
Experience in troubleshooting and RCA of Production issues Analyze logs in Kibana Elastic Search.
Knowledge of tools like Git, Github, JIRA, Cucumber, Jasmine, and others that make coding more efficient and easier to share.
Familiarity of working in either the AWS Cloud or Azure including Docker + Kubernetes based microservice deployment.
Secondary Skills:
Good communication and design skills Experience in handling teams.
Solid back-end software development experience.
Ability to understand business requirements and translate them into technical requirements.
Experience working in an Agile environment.
Qualification:
Good experience as Software Developer.
Prior experience in a technical leadership or developer position.
Back End Developers/ API Web Services Experience Mandatory.
NodeJS is mandatory.
One RDBMS and one document database mandatory.
Position: PHP / MYSQL Developer & NodeJS / MongoDB Developer
- The selected candidate is required to work on Core PHP or NodeJS/MongoDB.
- Building web services for Mobile applications.
Selected candidate will be a part of product development team and have to manage both maintenance and enhancement projects.
As a PHP Developer:
- You love an Agile work culture and deliver as per plan
- You're a lively person who's passionate on what you do
- You're a nonstop learner and enjoy sharing the learning to your juniors
- You're socially connected with the team and helping others team voluntarily.
- You're tech- expertise and effective in tools operation and automate the regular process
- You're someone who loves problem- working by seeing the occasion in every challenge and you enjoy learning from failures
- Honestly share your experience, feedback, challenges, learning and emotions for the day in your daily diary.
- Think of user needs instead of system needs
Skills & Expertise we look for:
- Hands-on experience in Core PHP and MySQL Database
- Design and implement the Restful services.
- Familiar with HTML, CSS, jQuery, JavaScript
- Good knowledge in front-end frameworks such as Angular JS / React JS
- Good knowledge in gathering requirements, creating technical specifications, architecture documents and project planning
- Maintain and improve the performance of the applications.
- Should good in evaluate and implement new technologies to maximize development efficiency and improve the applications.
- Should good in communication skills and ability to work closely with diverse teams in a fast-paced environment.
- Should have some experience in integrating projects with third-party vendors
- BackEnd Technologies:
Github Actions (CI/CD), AWS services (Lambda, event bridge, SNS, App Runner, EC2, Cloud Watch)
- Technical knowledge:
OAuth2.0
Non-Relational Databases
- It is important to adapt to changing requirements
- Have the ability to integrate external systems
How many hours are they expected to work?
- - Full time position ( 40+ hours a week)
What hours should they work?
- - Prefer 9-5 EST but there is wiggle room
Will there be nights and weekends?
- - Nights and weekends are not scheduled, however we are looking for someone that takes pride in their work and will lean in to hit a deadline or to fix a bug if it has a significant impact on the platform.
Should they be expected to lead?
- - Yes, you should be expected to lead and to communicate/ cooperate with other devs as a team. Some coding might be alone but the hope of the app is that it all works seamlessly together and to ensure that there needs to be communication among all devs front end and back end.
Who will they report to?
- - They will report to Product OwnerRob and Product ManagerJulietta daily for standups and well as pushing tasks through the appropriate structure of review, QA, and production.
- They will also report and check in with Client SuccessCourtney as we look to make the app have a seamless customer experience and customer value. The goal of Attribute should be to try and give as much value as quickly and easily as possible.
Will they work alone or in a team?
- In some spots they might be expected to work alone and on a separate sprint from others, however, everything needs to tie in and work together, because of that the developer must be team oriented in both development and problem solving.
- Additionally, there will be times that they should expect to work with people who are not particularly tech savvy ( ie. sales, marketing, customer success etc.) to collaborate on a specific feature to produce the best thing for the product.
Accountability
- The developer is both accountable for their code and the code of the team. They should take care and responsibility in the work that is done and if there are problems with the code in QA or production work as diligently as possible to fix that problem ( whether it is their code directly or not).
- As part of this all code will be attached from Github to Jira for developers to constantly upload their commits to Jira tasks
- A mistake is completely fine and expected, bugs are to be expected. What is asked is that you report it as soon as possible and are honest about it so that we can move forward in resolving it as soon as possible.
Customer, Usability, and Value Focused
- The end user of our product will be marketing professionals/head of marketing. At all times the developers need to take this into account and spend time thinking of the ease and the use cases that people will utilize their code or features in real life versus what is a way to make something work but in a vacuum.
Quality focused
- Pushing out code is awesome, but if the code has a ton of bugs and does not do the required action that is practical for the user then it does not matter. We want a developer who is Quality focused and also hold their other developers accountable.
Focused on the whole
- When producing a feature it is easy to sometime get sucked into how that features works in a vacuum. The developers need to be able to work together and understand the software architecture as a whole in order to make whatever feature they are working on be able to work with the other features that are built within the app ( and will be built or are on the roadmap for the future).
Creativity and Experimentation
- Developers are expected to work within structures, however, they are always encouraged to take time to think of creative solutions and to collaborate on new features or ways of making the product better.
Unfeathered, Honest, Respectful Communication
- Every developer should feel free to speak their mind in a respectful manner to other developers as well as anyone else in the entirety of the company. Any opinion, thought, or perspective will be listened to and valued.
Next Man or Woman Up Mentality
- Never should anyone on the team defer a problem and say “ thats not my fault or problem”. We are one unit and one company. One problem is everyone's problem and should lean in to the “next man up philosophy” if you have the time and can help to fix the problem and bring it to a solution you should be willing to.
Upward Mobility and Vesting Opportunity
- This position will allow for upward mobility, increased responsibility, and for people who constantly go above and beyond an opportunity to vest into and own equity in the company
Job Description
Viaan Industries Limited is looking for a Software Developer who is motivated to combine the art of design with the art of programming.The ideal candidate for this position will have a broad technical skill set and extensive experience in this industry. As a result, the candidate should be able to design, develop, test and deploy the products required for the company's needs. Moreover, the candidate should be able to work with other developers in determining product strategy.
Responsibilities
- Own the product : Design, Develop & Deploy
- Ensure Quality & sustainability of the architecture
- Obsess about code quality, automated testing, continuous integration, code reviews, and documentation
- Provide quick & creative solutions for day-to-day operational issues
- Assure that all user input is validated before submitting to back-end.
- Ensure the technical feasibility of UI/UX designs.
Required Skills
- Proficient in Server Side Programming Languages :- PHP (Laravel)
- Proficient in design & architecting scalable products.
- Must have hands on experience in Ajax, Jquery.
- Database knowledge – MongoDb.
- Knowledge of Development Tools Bitbucket, Git, CI/CD with BitBucket and JIRA
- Web Server technologies:- Apache, Nginx
- Solid foundation in data structures, algorithms, and system design
- Expert in HTTP terminologies such as Request/Response cycle, content negotiation, CORS etc
- Management of hosting environment, including database administration and scaling an application to support load changes
- Optimization of the application for maximum speed and scalability
- Implementation of security and data protection
- Setup and administration of backups
- Obsess about code quality, automated testing, continuous integration, code reviews, and documentation.
- Exposure to microservices architecture/ API concepts would be an added advantage.
- Good organizational and time-management skills
Good To Have
- Knowledge of NodeJs, Angular
- Familiarity with AWS products - Beanstalk, Elb, ECS, EC2, SNS, SQS, S3, RDS, etc.
Qualifications
- Bachelor’s degree or equivalent in computer science / engineering














