Business Development Executive-Upwork

Reviewing resumes and applications

Conducting initial telephonic screenings and scheduling interviews

Managing the end-to-end recruitment process

Sourcing candidates through job portals and social media

Client coordination and relationship management

Negotiation and candidate engagement throughout the hiring cycle

Compensation & Benefits:

Competitive salary based on experience and interview performance

Provident Fund, Medical & Accident Insurance

24 days of annual paid leave

Performance-based incentives

Purpose of the Role

Responsible for 100% uptime of Network with efficient and timely first support on a 24x7 basis to meet Business Goals; providing the highest level of Technology Support, Introducing and maintaining the state of the art Technology in line with the Business Strategy.

Desired Skills and Competencies

• Ability to Influence
• Customer Sensitivity
• Execution Excellence
• Functional Expertise
• Situation Handling
• Team Management
• Working Together

Role Description:

1. Work Experience: Should have work experience in Telco / ISP service Provider background
2. Should have experience in Planning and Operations of Broadband network.
3. Should Lead a Team and Manage Day to Day NOC Operation.
4. Manage Outages in the Network and Provide resolution within SLA; Handle Customer Escalation with Minimal Turnaround time.
5. Escalating Issues and Co-ordinating with vendor team on Bug fixes and Resolutions.
6. Maintain the Uptime of the network at 100%.
7. Should Monitor the Network and planning maintenance activities timely.
8. Should work on building redundancy and elimination of Point of Failures.
9. Should work on Bandwidth Management and Traffic Load Balancing Mechanism.
10. Provide backend support to cross functional teams for new provisioning and Fault Repair.
11. Should be available 24*7 for support for responding to emergency situations and planned activities.
12. Should be Responsible for Inventory Management.
13. Manage and Train NOC team, perform evaluations and hiring, and handle disciplinary responsibilities. 
14. Prepare and Maintain SOPs of critical Process; perform Process Correction on requirement basis.
15. Should analyse fault trends and plan preventive actions.
16. Should be Responsible for publishing of daily, weekly, monthly reports and statistics reports.

Technical Requirements:

1. Should have Good Knowledge of Switching and Routing.
2. Hands-on experience of BGP, MPLS, MPLS L2VPN, MPLS L3VPN, ISIS, OSPF, VLAN, DHCP, PPPoE, STP, LAN, WAN, NAT etc
3. Should have worked in Layer-2 and Layer-3 Switches, Edge Routers; preferably on Cisco and Huawei Devices.
4. Should have worked on GPON Technology and have understanding of Operation and Troubleshooting skills, hands on experience on installation and implementation of OLTs and ONTs.
5. Should have worked on NMS Tools and have understanding of SNMP Protocol.
6. Should have understanding of BNG workings principles, RADIUS and Diameter protocols.
7. Should have Good understanding of Fiber Technology.
8. Should have understanding of Wireless Technologies such as 802.1b/g/n, 802.11ac, should be able to configure WIFI routers and debug issues.
9. Must have done BE/B.Tech or equivalent in Computer Engineering/Electronics & Communication Engineering/Electronics & Electrical Engineering
10. CCNA/CCNP Certification is Preferred.

• ERP Sales experience is must
• Construction ERP is a added value
• Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division.
• Develop and implement strategy sales in the particular region to maximize growth opportunities, strengthen market share and maximum customer retention.
• Attracting new clients by innovating and overseeing the sales process for the business.
• Responsible for enhancing revenue, within existing and new clients, through continuous client engagement
• Set up meetings with potential clients and listen to their wishes and concerns, Improving sales strategy.
• Research and identify new market opportunities.
• Creates and conducts effective presentation and product demos
• Build & Strengthen market intelligence & sales analytics for identification of opportunities, effective client solutioning and deal conversion.
• Consistently meet and exceed sales targets
• Foster a collaborative environment within the organization.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
• Prepare and deliver pitches to potential investors.
• Create and conduct proposal and presentation based on clients’ needs and closing of orders
• Be responsible for conduct webinar about our product.
• Provide timely weekly, monthly and quarterly sales reports
• Client Relationship management
• Ability to present and explain ideas to a variety of audiences

• Strong experience working as a .Net developer.
• Proficient in Microsoft .NET development using C#. Experience with web development technologies including http://asp.net/">ASP.NET, MVC, EF, HTML, JavaScript, Angular, JQuery, AJAX, and CSS.
• Experience designing and developing enterprise-grade software.
• Experience with source control management systems and deployment environments.
• Experience with debugging, performance profiling and optimization.
• Comprehensive understanding of object-oriented and service-oriented application development techniques and theories.
• Internally motivated, able to work proficiently both independently and in a team environment.

Responsibilities:

• Build the foundation of our supply side (enterprise) product from scratch. Maintain high standards of pixel perfect Ui’s and efficient User Experiences. 
• Our Supply Side ecosystem involves a plethora of products such as Catalog Management, Analytics Dashboard, Orders Processing, Finance Reconciliation, Notification centres etc. Develop a deep understanding of the mentioned use cases and build the systems for scale.
• Coordinate with Product managers, Product Designers & Backend Developers and outline sprints and tasks on a weekly basis.
• Conduct Comprehensive Unit tests before passing features to QAs. This requires a good top level understanding of backend infrastructure.
• Maintain High level of Code Quality and constantly optimize for performance and user experience.
• Be Collaborative. Self reliant and always keep pushing the limits of your knowledge.