
Designation: Associate Center Manager
Description
The Operations function at Cultfit is responsible for driving in-center sales, customer experience,
inventory management, customer troubleshooting and people management.
Key responsibilities
1. Sales:
- Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials
-Responsible for achieving target by driving conversion
-Responsible for Upselling
-Should maintain record of every interaction with new user
-Should enter all details of customers, walks ins on internal tools
2. Operations:
-Managing center experience and incremental enhancements
-Timely Opening and Closing of the center
-Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for
both stocking and re-ordering (first-aid, stationary, water, towels etc.)
-Managing classes and workouts
-Ensuring punctuality of trainers and classes
-Handle issues with respect to attendance, equipment and space availability
-Customer interactions and troubleshooting
-Interact with walk-ins and prospective clients
-Improving member attendance through meet and greet, familiarity building and creating a
welcoming atmosphere
-Take feedback from members and partners about classes and document the same
-Handle issues that may lead to consumer experience during or pre/post class-Center facility audits and inputs
-Ensure that we do daily audits of the center and facility including all supplies and essentials
-After 12 Months of consistent performance, Consultant shall be eligible for a conversion to Full
Time employment.
Desired Background
-A Bachelor’s degree
-0-2 years of work experience
-Passion for fitness and healthy living
-People management skills
-Good Communication skills (Proficiency in English)
-Customer centrism
-Positive attitude
-Ability to resolve conflict

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● Test the overall system using appropriate testing techniques and
instruments.
● Applying the appropriate test measurements and metrics in the product.
● Execute all levels of testing (Integration, Regression and Sanity).
● Design and develop automation scripts when needed.
● Detect and track software defects and inconsistencies.
Skill set required :-
● critical thinking and analytical skills to examine bug reports and prioritize
necessary tests
● Logical and creative mindset.
● Should be able to work on testing tools and technologies.
● Knowledge of Software Development Life Cycle
● Knowledge of Software Test Life Cycle
The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.
Our Client has appointed us to identify and hire a Customer Success Specialist
Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp.
Company’s Vision: To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education.
Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes.
Location: WFO (Mumbai, Maharashtra)
Salary Range: INR 4 LPA to 6 LPA
The best part about this role:
- You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes.
- As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google.
- If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.
You will be responsible for these Key Responsibility Areas (KRAs):
- Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent.
- Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills.
- Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality.
- Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy.
- Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey.
Your Key Performance Indicators (KPIs):
- Learner satisfaction and retention rates.
- Response time and resolution rates for learner queries.
- NPS (Net Promoter Score) and positive learner feedback.
- Recommendation rates and repeat engagement metrics.
Who We’re Looking For:
- 1-2 years of experience in customer success, or a similar customer-facing role.
- Strong communication and interpersonal skills, with the ability to handle high-intent conversations.
- Proficiency in MS Excel and CRM tools.
- Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving.
- A serious, solution-focused attitude with a commitment to delivering outstanding user experiences.
● Develop and monitor the company’s growth strategy for all stages in the funnel including
defining a roadmap for each marketing channel
● Oversee all online marketing efforts (SEM/SEO, social media, email, blogs, ads, traditional
media) and offline marketing efforts (hosting events, word of mouth, etc.)
● Maximize the effectiveness of user discovery and our onboarding experience
● Develop a system to track conversion rates and measure progress against goals, constantly
looking to eliminate bottlenecks, improve processes, and introduce creative ideas and
solutions that are quickly tested and evaluated
● Provide customer insight to the Product team by blending data with a deep understanding of
user needs, habits, and perceptions developed through targeted interviews, usability studies,
and customer feedback
● Identify user personas and translate our product and outcomes into external messaging and
communications
● Balance business goals and revenue targets with top-notch user delight as a North Star
● Set up CRM to capture detailed and timely data at all user/customer touchpoints
● Communicate strategies and results to the leadership team on a consistent basis
Qualifications
● 4+ years of relevant experience in a growth marketing or growth hacking role
● Experience setting, executing, and iterating on a growth strategy
● Experience scaling customer acquisition, activation, and retention while maximizing lifetime
value
● Experience building, leading, and managing a team of marketers and/or sales persons
● Proven experience tracking analytics and developing KPIs
● Proven experience in online acquisition tactics and best practices
● Strong written and verbal communication skills
● Strong organizational skills and attention to detail
● Ability to manage multiple tasks and priorities at once
● Ability to perform well in a fast-paced, cross-functional, dynamic, and ambiguous startup
environment
Position: Business Development Manager
Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)
Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/
Location: Vijayawada, Andra Pradesh
Language: English
Salary: 5 LPA to 7.20 LPA
We are looking for a motivated and ambitious Business Development Manager to
expand our clientele. You will be responsible for applying different sales strategies and
work with dedication to increase sales. Your ultimate goal will be to drive sustainable
financial growth by boosting sales and maintaining strong client relationships.
Requirements:
• Bachelor’s degree in business, marketing or related field.
• 4 - 8 Years of Experience in sales, marketing or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.
Responsibilities:
• Develop a growth strategy focused both on financial gain and customer
satisfaction
• The responsibilities of a Sales Manager Own recruiting, objectives setting,
coaching and performance monitoring of sales representatives.
• Prepare sales contracts ensuring adherence to law-established rules and
guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Involved in code development and implementing database changes and design pattern.
• Good code reviews and code debugging skills.
• Design, Development, Programming, Maintaining and customizing solutions to meet customer’s specific needs.
• Product Development is added advantage.
Baetho is a solution focused company aimed at creating and democratizing
the development of customer experience applications through our
proprietary no code platform.
At Baetho, we offer a fun environment and the chance to work with a highly
skilled and motivated team. Our culture is focused on employee happiness,
customer satisfaction and high-quality execution. If you have the right vibe
and believe in fairness and freedom, you’re a great fit for us.
Working Days: 5 days a week, Monday to Friday (some weekend work
required)

- Provide thought leadership on how best to meet business requirements using the CDM platform
- Help determine the architectural direction of the CDM platform and related infrastructure
- Collaborate with business analysts and product owners to interpret and synthesize requirements
- Work with other team members to determine the best technical solution to meet requirements.
- Keep current on industry best practices and help to incorporate relevant updates into solutions.
- Analyze and Identify existing architecture and come up with suggestions and implement changes to bring solutions to a more stable state.
- Act as a single point of contact to the team (including dev/QA/support) in guiding to adopt best practices across technology development.
Basic Qualifications:
- Bachelor’s degree in computer science, information technology, or related field
- Strong problem-solving, analytical, and critical thinking skills
- 10+ years working in an IT environment (Preferably on Digital or DWH/ETL applications)
- 5+ years Java/.net (or similar) application design and development experience
- 4+ years Tibco EBX5 architect/design/development experience
- 5+ years database design/development experience in MS SQL Server or similar DBs with query tuning and optimization
- Proficiency in SQL, XML, JSON
- Min 5 years working experience an agile development team
- Min 3 to 5 years of exp with Azure Cloud including services like VMs, Security, Storage, App Services, Service Bus, Active Directory, Azure SQL
Preferred Qualifications:
- Experience in ETL, DW/BI, modeling, and manipulating data using Microsoft Access, SQL, Tableau, or similar tools
- Knowledge of MDM (Master data management) foundational concepts
- Excellent verbal and written communication skills that allow effective communication with all levels of the organization
- Experience working in a heterogeneous technology environment
- Ability to participate in high-level architecture design as well as hands-on development
- Experience developing applications in the Salesforce platform
- Exposure to web applications and web portals is added advantage







