Designation: Associate Center Manager
Description
The Operations function at Cultfit is responsible for driving in-center sales, customer experience,
inventory management, customer troubleshooting and people management.
Key responsibilities
1. Sales:
- Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials
-Responsible for achieving target by driving conversion
-Responsible for Upselling
-Should maintain record of every interaction with new user
-Should enter all details of customers, walks ins on internal tools
2. Operations:
-Managing center experience and incremental enhancements
-Timely Opening and Closing of the center
-Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for
both stocking and re-ordering (first-aid, stationary, water, towels etc.)
-Managing classes and workouts
-Ensuring punctuality of trainers and classes
-Handle issues with respect to attendance, equipment and space availability
-Customer interactions and troubleshooting
-Interact with walk-ins and prospective clients
-Improving member attendance through meet and greet, familiarity building and creating a
welcoming atmosphere
-Take feedback from members and partners about classes and document the same
-Handle issues that may lead to consumer experience during or pre/post class-Center facility audits and inputs
-Ensure that we do daily audits of the center and facility including all supplies and essentials
-After 12 Months of consistent performance, Consultant shall be eligible for a conversion to Full
Time employment.
Desired Background
-A Bachelor’s degree
-0-2 years of work experience
-Passion for fitness and healthy living
-People management skills
-Good Communication skills (Proficiency in English)
-Customer centrism
-Positive attitude
-Ability to resolve conflict
Job Title: Senior Cloud Engineer – L3 (Bangalore)
Major skills required: Horizon on cloud with Azure
Location: Bangalore/Remote
Primary Skill Set & Experience:
- Minimum 8 years of overall experience in IT Infrastructure.
- Proven experience of 5+ years with VMware Enterprise Products.
- Mandatory certifications: VMware VCP in VMware Horizon 7 and VMware vSphere, VCP in Horizon Cloud, Microsoft MCSA, MS Azure certification, Amazon Certified Cloud Administrator.
Job Description:
We are seeking a highly skilled and experienced Senior Cloud Engineer – L3 to join our Cloud Operations team. In this role, you will be responsible for cloud and on-premises architecture and deployments, administration, and end-user support of Windows/VMware Solutions, primarily focusing on VMware Horizon On-premise and VMware Horizon Cloud infrastructure.
This is a full-time permanent position.
Key Responsibilities:
- Utilize your 8+ years of proven experience in VMware Horizon, vSphere, Microsoft Active Directory, VMware UEM, iVDM, and 3rd party IDM integration.
- Demonstrate expertise in Microsoft Azure administration.
- Showcase proficiency in Amazon administration.
- Possess VMware VCP Certification in VMware Horizon 7, Cloud, and vSphere.
- Hold Microsoft MCSA certification.
- Exhibit knowledge and exposure to cloud technologies such as Microsoft Azure and Amazon.
- Troubleshoot and diagnose issues related to VMware ESX, ESXi, vSphere, Horizon View, Airwatch, and Mirage.
- Design and engineer high-availability architectures in VMware DRS cluster environments.
- Resolve user-level issues related to connection servers.
- Perform P2V, vMotion, VMware virtual center (vSphere), and SSO configurations.
- Conduct root cause analysis to identify and address underlying issues.
- Demonstrate TCP/IP knowledge with a strong foundation in LAN technologies, network switching, routing, and DNS.
- Possess excellent knowledge of x86 servers from vendors like IBM, Dell, and HP.
- Show proficiency in Windows Server Administration and troubleshooting.
- Possess hands-on skills in Hyperconverged hardware infrastructure.
- Display advanced working knowledge of storage technologies such as RAIDs, Fiber Channel, and iSCSI with vendors like EMC, Netapp, Equallogic, and HP EVA/Left hand.
- ITIL Certification (v2 or v3) would be advantageous.
- Willingness to work in US/UK shifts.
- Familiarity with ticketing tools.
Qualifications:
- Bachelor's degree or diploma in Engineering/BSC/MCA/MCM (with IT specialization).
Secondary Skills:
- Fluent in English (verbal and written communication).
- Strong team player, capable of collaborating with senior team members, conducting technical sessions, and mentoring L1 team members.
- Ability to achieve the highest level of customer satisfaction.
- Experience in interacting with customers, third-party OEMs, and hardware vendors, including raising calls with Microsoft, VMware, and other vendors.
- Documentation skills and preparation of SOPs.
- Self-motivated and results-oriented.
- Train L1 and other support team members.
- Demonstrated positive and proactive approach.
- Flexibility to work in US and UK shifts as per organizational requirements, including rotational night shifts.
Company
Our vision is to automate all EdTech content, marketing content, and eventually, build a system that takes a Hollywood script as input and automatically renders an entire film as output. This would involve multiple characters, interaction between them, and adding complex environment around them. Our current technology is at the cutting edge of AI and we find this an incredibly exciting technical problem to solve.
As you can expect from our lofty ambitions, we are creating a team of excellent people (read geeks – we are geeks and we love geeks) who are equally excited about this future or more!
Why should you join?
You’ll be working very closely with the founding team. Also as the first marketing hire, you also have the chance to significantly influence and drive the direction of the company.
Responsibilities:
We are looking for someone who is CREATIVE, loves to take initiatives. We are not looking for just an Individual contributor who needs to be extensively managed.
Expectations:
Good to have -
Location
The role will be remote at least till the end of the year. Our offices are based in Bengaluru. (We haven't decided if the role will be remote after that).
Desired Candidate Profile
What you need to have: