Artificial Intelligence with ML Intern

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in computer science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.

• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools.

Why Join Us?

• Be part of a team supporting mission-critical systems in real-time.

• Work in a high-energy, tech-driven environment.

• Opportunities to grow into domain/tech leadership roles.

• Competitive salary and benefits, health coverage, and employee wellness programs.

Company: EaseMyTrip

Location: Noida, -63

Salary: ₹19,278 per month

Schedule: Rotational Shift | 6 Days Working (1 Rotational Week Off)

No Night Shift for Females

Job Description:

EaseMyTrip is looking for Customer Support Executives- Travel Process to handle customer queries related to flight bookings and travel support. The role involves assisting customers through voice calls, email, and chat, resolving issues, and ensuring a smooth customer experience.

Responsibilities:

• Handle customer queries via calls, email, and chat
• Provide timely resolution to flight-related issues
• Maintain professional communication with customers
• Update and maintain customer records
• 
  

Requirements:

• Freshers with good communication skills can apply
• Basic knowledge of domestic/international travel process is a plus
• Enthusiastic and customer-focused attitude

About Company:

Tudip Technologies Pvt. Ltd is a CMMI Level 5 extreme technology company. Careers at Tudip Technologies are not just jobs, but a promise of a bright and dynamic future. Tudip provides ample opportunities to grow within the company technically as well as a technocrat by promoting entrepreneurship. Tudip Technologies’ careers will enable you to help clients enhance and improve while you build your career. We are a place which defines Integrity, Innovation, and Serenity. Tudip provides you a better platform that transforms an individual into an experienced and immensely skilled professional through an ethical and vibrant business environment. We are here for effective client servicing, taking care of our employees’ needs, and creating a success story to remember.

Position Summary:

We are looking for an experienced Learning and Development Manager who will be responsible for designing, implementing, and managing learning strategies that align with organizational goals. The role focuses on enhancing employee performance, leadership development, and creating a strong learning culture across the organization.

Key Responsibilities

As a part of the leadership and HR team, you will be expected to independently manage end-to-end learning and development initiatives, which include:

• Develop and manage comprehensive Learning & Development strategies aligned with business objectives.
• Conduct training needs analysis across departments to identify skill gaps and development opportunities.
• Design, implement, and manage training programs including onboarding, technical, behavioral, and leadership development programs.
• Lead leadership development and succession planning initiatives.
• Manage internal and external training resources, vendors, and facilitators.
• Measure training effectiveness using KPIs, feedback, assessments, and ROI analysis.
• Collaborate with senior management to align learning initiatives with organizational growth plans.
• Drive employee engagement through continuous learning initiatives and career development programs.
• Maintain training calendars, learning documentation, and MIS reports for management review.
• Ensure consistency in learning standards, content quality, and delivery across the organization.
• Promote a culture of continuous learning and professional development.

Required Skills & Qualifications

• Master’s Degree in Human Resource Management or a related field.
• Minimum 5+ years of experience as a Learning & Development Manager.
• Strong experience in designing and implementing L&D frameworks and learning strategies.
• Excellent written and verbal communication skills.
• Proven ability to engage with stakeholders at all levels of the organization.
• Strong analytical, organizational, and problem-solving skills.
• Experience with learning management systems (LMS) and modern learning methodologies.
• Ability to work independently and manage multiple initiatives simultaneously.
• High level of professionalism, leadership ability, and strategic thinking.

About Company:

Our client is a Delhi NCR, India headquartered 7+-year-old social/development sector-focused advisory and consulting firm. With a robust team of 100+ ICT4D professionals,they develop IT applications for NGOs, Government functionaries, CSRs, International Funding Organizations, etc. to manage theirprojects and programs in India and abroad. We are a team of young dynamic, development-conscious tech -enablers and problem solvers consisting of a diverse mix of development professionals, technology enthusiasts, software

engineers, and analysts. Our solutions enable organizations to monitor and evaluate their programs for maximum impact and operate seamlessly across everyday operations.

Job Overview:

Dhwani Rural information systems Pvt. Ltd. is looking to hire a Chief Technical Officer, to provide sound technical leadership in all aspects of the business. The CTO would be responsible for all technology systems, processes, software design and development within the company. Our ideal candidate needs to have more than 15 years of

experience building technology solutions to improve business process, increase productivity and efficiency and reduce cost for its customers, vendors, and internal employees. The candidate should have experience in social sector consulting/IT consulting/Government advisory and working with CSRs, Philanthropies or Large NGOs. The CTO must have in depth knowledge of and experience in driving technological innovation and leading product development

projects.

Responsibilities

The CTO will work with a team in the following activities -

• Lead the strategy for technology platforms, partnerships and external relationships

• Formulate a vision for how technology will be utilized within the company

• Streamline the IT Project requirements through a technological approach

• Outline company goals and timelines for research and development

• Develop technical aspects of the company’s strategy for alignment with its business goals

• Help departments use technology profitably and act as a mentor to middle management of the company

• Make executive decisions on behalf of the company’s technological requirements.

• Keep abreast of new trends and best practices in the technology landscape

• Work closely with Dhwani’s senior leadership to define and deliver new products and enhancements

Essential Tech Requirements:

• Broad knowledge of software engineering: languages, frameworks, techniques, and industry trends.

• Experience in designing and managing an effective IT governance framework across the spectrum of IT

service delivery.

• Good understanding of agile methodologies

• In-depth knowledge of web systems architecture, design and development

• Knowledge of software development life cycle. Preferable from CS/IT

• Basic understanding of how a software works (Frontend, Backend, API, Database Schema etc)

• Exposure to different off the shelf solutions (ZOHO, QuickBooks, Greythr, Google Suite, Microsoft Suite,

Zapier, Survey Monkey, IVR, SMS)

• Requirement gathering for software

• Get involved in the entire SDLC (Design, Develop, UAT, Rollout)

Essential Non-Tech Requirements:

• Accountable and ownership taking attitude

• Strong sense of purpose to work in this space (Tech4Good, ICT4D, Social Impact)

• Exceptional team management skills.

• Excellent verbal and written communication.

• Ability to multi-task and juggle various deadlines and domians

• Extensive industry knowledge with an eye towards the future.

• Prior experience of handling multiple projects in different domains at the same time

• Prior experience of managing large tech teams (50-200 engineers) including developers, designers, QAs, Das

and other teams

Qualification

Bachelor’s degree in software, computer science, engineering or any related STEM field. Have worked as a senior

engineering head or CTO in NGOs, Social Impact Consulting Firms CSR, Think Tanks, Research Organizations.

• Knowledge on recruitment cycle.
• Knowledge on job portals like Naukri, linkedin etc.
• Good written and verbal communications.
• MBA-HR is a must

About Telyport

Telyport is an emerging tech startup in the logistics space. We are building a robust hyperlocal distribution network that is affordable, convenient, and reliable for locals, SMEs, and large enterprises with a vision to bring local commerce online.

Job Description: Core Member of TELYPORT TECHNOLOGY TEAM

We are looking for a Sr. iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

We never really thought that a college degree was the thing that you had to have to do well. We trust in team’s deliverables, smart & the hard work.

Responsibilities: Build & Maintain TELYPORT’s iOS STACK

- Design and build applications for the iOS platform.

- Ensure the performance, quality, and responsiveness of applications.

- Collaborate with a team to define, design, and ship new features.

- Identify and correct bottlenecks and fix bugs.

- Help maintain code quality, organization, and automatization.

Skills: LOVES iOS & APPLE’s WAY OF HANDLING THINGS

- Proficient with Objective-C or Swift (depending on project requirements), and Cocoa Touch.

- Experience with iOS frameworks such as Core Data, Core Animation, etc.

- Experience with offline storage, threading, and performance tuning.

- Familiarity with RESTful APIs to connect iOS applications to back-end services.

- Knowledge of other web technologies and UI/UX standards.

- Understanding of Apple’s design principles and interface guidelines.

- Knowledge of low-level C-based libraries is preferred.

- Experience with performance and memory tuning with tools.

- Familiarity with cloud message APIs and push notifications.

- Knack for benchmarking and optimization.

- Proficient understanding of code versioning tools. (such as Git, Mercurial or SVN)

- Familiarity with continuous integration.

This is not your typical 9-5 job. If you are a hustler, passionate about what you do and would like to challenge yourself into new areas and arenas, look no further. You will have absolute creative independence in executing your roles while at the same time be chasing aggressive goals and targets to pursue and a highly competitive group of people to challenge and learn from.