AI Workflow Developer Internship unpaid

Job Description:

We are looking for a Customer Support Executive with at least 1 year of experience in an International Voice Process. The ideal candidate should have excellent communication skills, a customer-first approach, and the ability to resolve customer queries efficiently.

Key Responsibilities:

• Handle inbound/outbound customer calls.
• Resolve customer queries professionally and within SLA.
• Maintain accurate records of customer interactions.
• Ensure high customer satisfaction and service quality.

Requirements:

• Minimum 1 year of experience in an International Customer Support/Voice Process.
• Excellent verbal and written English communication skills.
• Graduate preferred.
• Willing to work in rotational/night shifts.
• Immediate joiners preferred.

Job Description for HRSD:

ServiceNow HR Service Delivery Role Overview The ServiceNow Technical Lead is responsible for the technical design, development, and delivery of ServiceNow solutions across HRSD, and other modules. This role provides technical leadership, ensures adherence to best practices, and drives platform optimization to meet business objectives. The Technical Lead acts as a mentor for developers and collaborates with architects, product owners, and stakeholders to deliver scalable and secure solutions.

 Key Responsibilities

* Solution Design Architecture:

○ Define technical architecture for ServiceNow implementations and integrations.

○ Ensure compliance with ServiceNow best practices and enterprise standards.

 * Development Configuration:

○ Lead development of custom applications, workflows, and integrations using ServiceNow scripting (JavaScript, Glide).

○ Configure HRSD, and other modules

* Project Leadership:

○ Manage technical delivery across all phases: requirements, design, build, testing, deployment.

○ Mentor junior developers and ensure code quality through reviews and best practices.

 * Integration Automation:

○ Implement integrations with HRIS (Workday, SAP), IT tools, and external systems using REST/SOAP APIs.

○ Drive automation initiatives leveraging Flow Designer and IntegrationHub.

 * Governance Documentation:

○ Maintain technical documentation (architecture diagrams, DTS, specifications).

○ Support platform upgrades, patching, and performance optimization.

 * Stakeholder Engagement:

○ Collaborate with business analysts, product owners, and client teams to translate requirements into technical solutions.

○ Provide technical guidance during workshops and demos.

 * RUN:

○ Provide Support to the team (Dev, BA, client)

○ Ensure quality compliance

○ Ensure Incident resolution according to contract

○ Animate dev community

○ Active contributor to AI initiatives

•Certifications (Mandatory)

ServiceNow Certified Implementation Specialist – Human Resources (CIS-HR)

Enterprise Sales Consultant will work in the sales team of Cogno AI and report to the respective managers. The enterprise sales consultant will be responsible for ensuring timely closures of the opportunities assigned to them and will be responsible for handling the end-to-end sales cycle for all the leads/opportunities allotted to them. Basis their experience they could be put in an International (APAC/MENA/Africa) or Domestic team.

Key Responsibility Areas (KRAs)

• Setting up the initial meeting with the right stakeholders.
• Establish client relationships through constant follow-ups and discussions/progress updates.
• Mapping the right use cases with the stakeholder for each of our existing clients.
• Showcasing the demo of our Products and explaining the use cases to the clients.
• Answering the most common questions related to the Product, use-case, Technical Architecture, Product Security, etc.
• Coordinating with various teams within the client - Business, IT, Information Security, etc.
• Coordinating with various teams within Cogno AI - Operations, Customer Success, Product, Information Security, etc.
• Completing the Sales cycle by getting the PO and the Contract Agreement signed.
• Achieving revenue (MRR booking) targets.

What do we look for?

• Should have worked at a fast-growing startup for at least 2 years.
• 1 to 4 years of B2B Sales experience in IT/SaaS based Enterprise software domain (Preferred if already have experience selling to BFSI companies)
• Experience in selling to international BFSI clients (APAC/MENA/Africa) - preferred
• Should have handled end-to-end sales cycle (Lead gen to closure - Money hitting company's bank account)
• Should have given product demos and converted the business ask of the customer to a solution for the end customer.
• Should have handled sales cycles of 4 to 6 months.
• Have handled 30 to 40 opportunities in parallel
• Should have handled senior-level persons (CxOs, SVPs, etc. ) in the past organization
• Should have closed opportunities worth Rs. 50,000 to Rs. 1,00,000 per month (MRR)

What do we have to offer you?

• Ownership of business goals.
• Hybrid Working policy
• MacBooks
• Health Insurance
• Life Insurance
• Kaha Mind Mental Wellness Plan
• Communication Allowance
• Flexible salary structure with tax savings
• Paytm Food Wallet
• Office clothes allowance

Summary of Role

Innovate to solve the world's most important challenges. We are looking for Advanced User Exp Designer with strong capabilities to design and own the product experience. The designer would be responsible for end to end interaction and visual design.

Responsibilities

• Own the design execution while working closely with key stakeholders in design, engineering and business stakeholders to solve user needs and business goals
• Demonstrate mastery of the end-end UX process, including user research for discovery and product definition, and multiple methods of formal and informal user evaluations
• Demonstrate a strong understanding of Agile / Lean UX methodologies
• Prioritize backlog effectively; communicate clear timelines and status updates at all levels
• Guide effective documentation and communication of design - via wireframes, mockups, prototypes and user stories
• Conduct research and evaluation of designs, as well as emerging technology, industry, and market trends

Must Have Background for this Role:

• Bachelor's degree preferably from tier 1/ tier 2 design school.
• Outstanding user experience design portfolio
• Bachelors degree in human factors, psychology, user experience design or related degree
• Some experience in user experience design, interaction design or human factors
• Proficient user experience design skills, e.g., customer journey map, experience diagramming, task analysis, workflow design, etc.
• Experience with observational research and usability testing
• Graduate degree in user experience design, human factors, interaction design or related discipline.
• Fluent with design sketching and prototyping tools, e.g., Axure, Balsamiq, Visio, etc.
• Experience with design trends, benchmarking, forecasting and concept creation

• Experience with project planning, scoping and execution in a phase-gate and/or agile environment

Required Skills for this Role: 

• Has 5+ years of experience (e.g. interaction, graphic, visual, product, industrial), User Experience, HCI, or a related field
• Must have strong background in interaction/UX design and continue to be hands-on as an interaction designer
• Conducts user research to understand user needs, mental models and working contexts
• Synthesizes output of stakeholder research & creates visualizations that effectively summarize key insights related to user and customer needs and behaviors, product definition.
• Has real-world experience in managing projects & stakeholders

• Skilled in standard design & wireframing tools (Adobe CC, Sketch) and visual communication

Job Description: L1 PHP Developer

We are seeking a skilled and experienced L1 PHP Developer to join our team. The ideal candidate should have a minimum of 3 years of experience and possess strong knowledge in Laravel, OOPs concepts, SQL, and PHP.

Responsibilities:

• Collaborate with the development team to understand project requirements and objectives.
• Develop and maintain web applications using PHP frameworks, primarily Laravel.
• Write clean, efficient, and well-documented code following industry best practices.
• Implement and maintain database structures and queries using SQL.
• Perform testing and debugging of applications to ensure optimal performance and functionality.
• Collaborate with cross-functional teams to ensure timely project delivery.
• Stay updated with industry trends and advancements in PHP development.

Requirements:

• Minimum of 3 years of experience as a PHP Developer.
• Proficiency in PHP programming language.
• Strong knowledge of Laravel framework.
• Solid understanding of object-oriented programming (OOP) concepts.
• Experience working with databases and writing SQL queries.
• Familiarity with front-end technologies such as HTML, CSS, and JavaScript is a plus.
• Excellent problem-solving and analytical skills.
• Ability to work independently and in a team environment.
• Strong attention to detail and commitment to delivering high-quality code.

If you meet the above qualifications and are passionate about PHP development, we would love to hear from you. Please submit your resume and portfolio showcasing your relevant work.

Note: This position is for a Level 1 (L1) PHP Developer and only candidates with the specified experience and skill set will be considered.

We look forward to reviewing your application.

MS D365 Solution Architect  

Must have at least one Microsoft certification relating to D365

Minimum 3-5 Years’ experience

Job Description 

As a Part of a Collaborative and Entrepreneurial Team, You Will: 

 Act as the primary Dynamics and power platform Subject Matter Expert on client

engagements 

 Interact with clients to understand business requirements.

 Demonstrate MSCRM solution capabilities to the client.

 Conduct business process analysis and create Fit/Gap report.

 Create Solution design to address client business, interface, and performance

requirements.

 Advise on complex MS Dynamics CRM business cases and propose comprehensive

solutions based on MS CRM, 3rd parties and customizations.

 Create functional requirement and functional design for customizations.

 Create estimates for implementation tasks.

 Learn our client's business, their organization, systems, challenges, and goals. 

 Craft the technical vision by mapping requirements to technical capabilities. 

 Build prototypes and proofs of concept (POC) to validate technical and

solution decisions. 

 Lead client facing and internal training (technology training and/or application specific

training) 

 Contribute to continuously improving IP and demoware through creating reusable

templates, sharing of knowledge, and building reusable demos. 

 Be an innovator who can create new solutions using out-of-the-box thinking. 

 Assist sales and presales teams to prepare proposals, participate on client presentations

and support business development and the sale of professional services when

necessary.

 Estimate and design staffing for proposed solutions. 

Your Technical & Non-Technical Experience Includes: 

 3-5 years overall MS Dynamics 365 experience

 Experience as an MS Dynamics CRM solution architect in a client-facing role for MS

Dynamics top tier or similar consulting organization is highly desirable.

 Hands-on experience in designing, configuring, or administering MS Dynamics CRM

required.

 Proven experience and knowledge on power automate.

 Proven experience on customising and configuring Microsoft Dynamics 365 CRM

 Proven experience on implementing C# plugins and java scripts.

 Proven experience on creating Microsoft flows.

 Hands on experience in using XRM toolbox.

 Proven experience in integrating websites or any landing pages to dynamics 365

 Expert level – D365 Field Service and sales strongly desired 

 Knowledge of Remote Assist/Guides or other similar Mixed Reality applications

is beneficial. 

 Understanding of IoT/Connected Field Service 

 Experience of implementing integrated Dynamics 365 solutions 

o Document Core Pack

o Dynamics Portals

 Knowledge of how and when to use plugins, workflow, and JavaScript assemblies. 

 Modern Workplace (SharePoint / Teams) experience would be ideal. 

 Proven track record operating as a player– accountable for driving specific deals.

 Superior communication and personal leadership skills in a high growth environment 

Must haves:

1. He should have dynamics 365 certifications. Look for profiles who has as many certifications

as possible.

2. Knowledge on dynamics 365 sales, marketing, field service, portals.​

3. Knowledge on customisation and configuration of CRM​

4. Able to design, develop and deploy CRM solutions. ​

5. Knowledge on plugins. JavaScript development and CRM integrations

6. Knowledge on power platform and power automate.

7. Should give update on new releases pro-actively

8. Should have experience in facing the clients.

9. Create Solution design to address client business, interface, and performance requirements

CoreStack, an AI-powered multi-cloud governance solution, empowers enterprises to rapidly achieve Continuous and Autonomous Cloud Governance at Scale. CoreStack enables enterprises to realize outcomes such as 40% decrease in cloud costs and 50% increase in operational efficiencies by governing operations, security, cost, access, and resources. CoreStack also assures 100% compliance with standards such as ISO, FedRAMP, NIST, HIPAA, PCI-DSS, AWS CIS & Well Architected Framework (WAF). We work with many large global customers across multiple industries including Financial Services, Healthcare, Retail, Education, Telecommunications, Technology and Government.

CoreStack closed a $8.5 million Series A financing recently. CoreStack was recognized as IDC Innovator in Cloud Management Solutions and in the Gartner Magic quadrant for Cloud Management Platforms in 2020. Earlier in 2019, Gartner named CoreStack as a Cool Vendor in Cloud Computing. CoreStack is a Microsoft Azure Gold & Co-Sell Partner and Amazon AWS Advanced Technology Partner.

CoreStack Offers

• Competitive salary
• Competitive benefit package with appreciable equity
• Exciting, fast-paced and entrepreneurial culture
• Health insurance and other company benefits