AI Engineer - RAG & LLM Systems

About EcoSoap

EcoSoap is a nonprofit organization on a mission to upcycle soap scrap and manufacturing waste from industrial soap producers into affordable bars for the world's most underserved communities. By partnering directly with manufacturers, we transform what would otherwise be waste into a life-saving resource — delivering hygiene access to bottom-of-the-pyramid populations across the developing world and preventing the spread of disease at scale.

As we scale our impact, we are seeking a bold, data-driven storyteller to lead our content marketing strategy and bring the EcoSoap mission to life across every channel.

Role Overview

The Senior Content Marketing Manager will own EcoSoap's content ecosystem — building and executing a multi-channel strategy that drives awareness, deepens donor and partner engagement, and amplifies mission-driven storytelling. This role functions as approximately 80% of our marketing team, meaning the right candidate is a self-motivated, self-starting operator who can move seamlessly from strategy to execution without relying on supporting teams or hand-offs.

This person will be as comfortable analyzing a HubSpot dashboard as they are scripting a 60-second reel or crafting a long-form impact report. A strong command of Claude, Zapier, and HubSpot is essential — as is the ability to design and deploy AI agents, automated workflows, and agentic systems that scale content operations independently.

Key Responsibilities

Content Strategy & Production

• Develop and own a comprehensive content calendar spanning short-form and long-form formats, video, blog, email, and web copy.
• Write, edit, and oversee production of compelling content including impact stories, donor newsletters, campaign pages, whitepapers, and social media assets.
• Direct video content strategy — from concept and scripting through production briefs and post-production review.
• Maintain brand voice consistency across all content and channels, evolving guidelines as the organization grows.
• Collaborate with program, partnerships, and fundraising teams to surface authentic stories from the field.

Audience Segmentation & CRM

• Build and maintain audience segmentation frameworks to tailor content across donor types, corporate partners, volunteers, and beneficiary communities.
• Leverage HubSpot to manage audience lists, automate content journeys, and track engagement across the funnel.
• Use Zapier to build and maintain automation workflows that connect content publishing, lead capture, CRM updates, and reporting.
• Develop personalized content experiences for key audience segments, driving measurable improvements in open rates, click-throughs, and conversions.

Data, Analytics & Optimization

• Own content performance reporting — translate data from HubSpot, Google Analytics, and social platforms into actionable insights and strategic recommendations.
• Establish KPIs for all content initiatives; conduct regular audits and present findings to marketing leadership.
• Apply A/B testing methodologies to optimize headlines, CTAs, send times, and content formats.
• Use Claude and other AI tools to accelerate content research, drafting, and analysis workflows while maintaining quality and authenticity.

Digital & Web

• Oversee website content strategy and manage updates in collaboration with the web/design team.
• Optimize content for SEO, ensuring pages and blog posts rank for mission-aligned search terms.
• Manage editorial workflows from ideation to publication, including external contributors and agency partners.

Paid Advertising (Preferred)

• Independently plan and execute paid content amplification strategies across Meta, Google, and LinkedIn.
• Own audience targeting, creative testing, and budget management end-to-end.
• Analyze paid content performance and iterate on creative strategy based on results.

Required Qualifications

• 6+ years of experience in content marketing, editorial, or brand communications.
• Demonstrated expertise across content formats: short-form social, long-form editorial, blog, email, video scripts, and web copy.
• Proficiency in HubSpot (CRM, email marketing, reporting dashboards, and workflow automation).
• Hands-on experience using Claude (Anthropic) for content strategy, drafting, research, and workflow acceleration.
• Demonstrated ability to build AI agents, automated workflows, and agentic systems using Claude, Zapier, and related tools.
• Working knowledge of Zapier for building and maintaining multi-step automation workflows.
• Strong data literacy: ability to read analytics, identify trends, generate insights, and translate them into content strategy.
• Experience with audience segmentation and persona-driven content planning.
• Exceptional writing and editing skills with a keen eye for mission-driven storytelling.
• Proven self-starter with the ability to own strategy and execution independently — comfortable operating as the primary driver of marketing with minimal organizational support.
• Strong project management skills; ability to prioritize and manage multiple workstreams without direction.

Preferred Qualifications

• Experience in nonprofit, social enterprise, or NGO marketing environments.
• Background in Fast-Moving Consumer Goods (FMCG) or consumer packaged goods (CPG) marketing.
• Experience managing or collaborating on paid social and search advertising campaigns.
• Familiarity with Google Analytics 4, Looker Studio, or comparable analytics platforms.
• Video production or direction experience (in-house or agency collaboration).
• SEO strategy and keyword research proficiency.
• Experience working with international or cross-cultural audiences.

Tools & Technology

The following tools are central to this role. Candidates must demonstrate working proficiency:

Tool

Level

Primary Use

Claude (Anthropic)

Required

Content drafting, research synthesis, AI agent & workflow design

HubSpot

Required

CRM, email automation, segmentation, analytics & reporting

Zapier

Required

Agentic workflow orchestration, cross-platform automation

Google Analytics 4

Required

Traffic analysis, content performance, audience insights

Social Media Platforms

Required

Content publishing, scheduling, community engagement

Meta/Google Ads

Preferred

Paid content amplification, audience targeting

Canva / Adobe Creative Suite

Preferred

Visual content creation and design collaboration

What We Offer

• Competitive nonprofit salary commensurate with experience.
• Mission-driven culture with genuine global impact — your work reaches communities in need worldwide.
• Fully remote position.
• Opportunity to build and own a content function at a pivotal stage of organizational growth — significant autonomy and ownership.
• Lean, collaborative team that values creativity, data, and purpose equally.
• Professional development support including tool training and conference opportunities.

How to Apply

Submit your resume, a cover letter describing your experience with the required tools (Claude, HubSpot, Zapier), and two content samples that demonstrate your range — one short-form and one long-form piece.

Applications that include a brief note on how you have used AI tools to enhance (not replace) your content work will be given priority consideration.

EcoSoap is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Strong Behavioral Data Analyst Profiles

Mandatory (Experience 1): Minimum 4+ years of experience in user analytics or behavioural data analysis, focusing on user app and web journeys

Mandatory (Experience 2): Experience in analyzing clickstream and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, or Firebase

Mandatory (Skills 1): Hands-on experience in A/B testing, including hypothesis design, experimentation, and result interpretation.

Mandatory (Skills 2): Strong analytical ability to identify behavioral patterns, anomalies, funnel drop-offs, and engagement trends from large datasets.

Mandatory (Skills 3): Hands-on proficiency in SQL, Excel, and data visualization tools such as Tableau or Power BI for dashboard creation and data storytelling.

Mandatory (Skills 4): Basic understanding of UX principles and customer journey mapping, collaborating effectively with UX/CX teams

Mandatory (Company): B2C product Companies (fintech, or e-commerce organizations with large user behavior dataset is a plus)

Mandatory (Note): Don't want data analysis but business/product/user analysts

Preferred

Preferred (Skills): Ability to create insightful dashboards and reports highlighting user engagement metrics, sentiment trends, and improvement opportunities

Responsibilities:

• Help define and create Backend architecture and deployment using Python- Django-AWS in an agile environment with lots of ownership and active mentoring

• Work with the Product and Design teams to build new features to solve business problems and fill business needs

• Participate in code reviews to create robust and maintainable code

• Work in an agile environment where quick iterations and good feedback are a way of life

• Interact with other stakeholders for requirement, design discussions and for adoption of new features • Communicate and coordinate with our support and professional services teams to solve customer issues

• Help scale our platform as we expand our product across various markets and verticals globally

As a young, fresh startup, we are hoping to be joined by self-starting, hardworking, passionate individuals who are committed to delivering their best, who can grow into future leaders of FactWise.

You are

Open - Always up for new ideas and able to take and give feedback in a positive way.

• Straightforward - Deal with colleagues in an open and transparent manner. Appreciates

teamwork and able to raise concerns if required

• Driven - sets high goals, doesn’t give up, and makes sacrifices to ensure that their job gets done

on time and meets/exceeds expectations.

• Curious - Aware of new technologies and uses them to make new improvements in the

Engineering ecosystem.

• Smart - Innovative and thinks out of the box, in difficult situations finds a way to succeed no

matter what

• Responsible - takes ownership of tasks given and has a strong work ethic.

Requirements

Acquired strong proven professional programming experience.

- Strong command of Algorithms, Data structures, Design patterns, and Product Architectural Design.

- Good understanding of DevOps, Cloud technologies, CI/CD, Serverless and Docker, preferable AWS

- Proven track record and expert in one of the field - DevOps/Frontend/Backend

- Excellent coding and debugging skills in any language with command on any one programming paradigm, preferred Javascript/Python/Go

- Experience with at least one of the Database systems - RDBMS and NoSQL

- Ability to document requirements and specifications.

- A naturally inquisitive and problem-solving mindset.

- Strong experience in using AGILE or SCRUM techniques to build quality software.

- Advantage: experience in React js, AWS, Nodejs, Golang, Apache Spark, ETL tool, data integration system, certification in AWS, worked in a Product company and involved in making it from scratch, Good communication skills, open-source contributions, proven competitive coding pro

Roles and Responsibilities

Based in Jaipur, you will be working in a collaborative team on cutting edge technologies in a supportive and dynamic environment. Ultimately you are responsible for building the CODI and on-boarding new clients - this involves:

- Developing a good understanding of the solutions which Peak delivers, and how these link to Peak’s overall strategy.

- Making suggestions towards shaping the strategy for a feature and engineering design.

- Managing own workload and usually delivering unsupervised. Accountable for their own workstream or the work of a small team.  

- Understanding Engineering priorities and is able to focus on these, helping others to remain focussed too

- Acting as the Lead Engineer on a project. Helps ensure others follow Peak processes, such as release and version control.

- An active member of the team, through useful contributions to projects and in team meetings.

- Supervising others. Deputising for a Lead and/or support them with tasks. Mentoring new joiners/interns and Masters students. Sharing knowledge and learnings with the team.

Your responsibilities will include:

• Working closely with senior stakeholders to understand business requirements and help translate these into technical requirements for the development team
• Planning and documenting technical specifications for features or system design
• Designing, building, and configuring applications to meet business process and application requirements
• Directing the development team in the design, development, coding, testing, and debugging of applications
• Writing testable, scalable, and efficient code and leading code reviews
• Mentoring junior team members and ensuring they adhere to determining software quality standards
• MERN stack is mandatory

• Work with modern tools and technologies including Azure
• Work in a highly collaborative agile/scrum delivery environment.
• Ability to influence testing methodologies and tools.
• Opportunity for long-term advancement and career growth.
• Thrive in a company that values a culture of safety, sustainability, inclusiveness, and performance.

WHAT YOU WILL DO

• Proactively learn and understand the existing platform and proposed new feature requirements
• Designs create, and executes test plans, scenarios, scripts, or procedures that address areas such as database impacts, regression testing, negative testing, error or bug retests, or usability.
• Collaborate with the other members to create a world-class QA function
• Verify or validate model outcomes
• Python coding
• Identify, analyze, and document problems with requirements, program functionality, and /or data
• Validate Production releases
• Document software defects, using a bug tracking system (Azure Dev Ops), and report defects to software developers and stakeholders

Required Qualifications

• 8+ years’ experience working in an IT environment
• Experience putting together a roadmap plan for QA functions and features
• Experience performing feature testing on multiple applications and platforms
• Experience in writing, executing, testing SQL queries, and ETL processes
• Experience in API testing
• Experience in DevOps
• Experience in Insight validation

Preferred Qualifications:

• Exposure to the Microsoft BI stack including (Azure SQL, SQL Server, SQL queries, Azure Data Factory, SSIS, SSAS, Power BI, SSRS)
• Experience with Azure Dev Ops
• Experience with data warehouse and/or BI environments
• Experience with an Agile software methodology
• Experience designing, developing and maintaining automated test scripts
• Excellent communication skills, both written and verbal, with strong analytical and problem-solving skills
• Automation skills
• Good to have Python DS/ML library knowledge

• Identity Access Management (IAM)/SailPoint IIQ  Implementation and Governance
• Java development
• Role -Base Access Control (RBAC)
• Custom / OOTB connector development experience
• Integration experience with JDBC, Active Directory, ServiceNow, Mainframe  ACF2

Responsibilities

• Delivering a complete front end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services

Skills and Qualifications

• Proficiency with JavaScript and HTML5
• Professional, precise communication skills
• Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
• Creating self-contained, reusable, and testable modules and components
• Ensuring a clear dependency chain, in regard to the app logic as well as the file system
• Ability to provide SEO solutions for single page apps
• Extensive knowledge of CSS and JS methods for providing performant visual effects and keeping the framerate above 30fps at all times
• Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
• Validating user actions on the client side and providing responsive feedback
• Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed
• Creating custom, general use modules and components which extend the elements and modules of core AngularJS
• Experience with all levels of operation available to the front-end, such as from creating XHRs in vanilla JS to using a custom wrapper around $resource
• Experience with building the infrastructure for serving the front-end app and assets
• Architecting and automating the build process for production, using task runners or scripts
• Documenting the code inline using JSDoc or other conventions
• Writing extensive unit tests using automated TDD tasks
• Creating e2e test suites for all components, and running them with Protractor (or a well reasoned alternative)
• Creating configuration, build, and test scripts for Continuous Integration environments